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 Introductions –Your Company Leadership, Your Company Service Managers
 Why We are Here – “Achieving and Sustaining Safety Excellence”
 Your Company, Inc. Organization – Who We Are –Your Company
 Your Company, Inc. HSE Vision – What We Want to Achieve
 Your Company, Inc. Expectations for Contractors – How we Plan to Achieve
Safety Excellence
 Your Company Sharing of Safety Near Miss Incidents by Service Managers –
Learning from Incidents
 Your Company, Inc. Behavior Based Safety Process – B-Safe – Sustaining
Safety Excellence
 Making a Personal Commitment to Achieve and Sustain Safety Excellence –
Vision Statement:
   The Your Company Team is a premier organization focused on delivering excellence in the areas of
    health, safety, security, environmental and compliance with a qualified, passionate, innovative and diverse work group that
    is welcomed by our customers both within the company and outside the company, including local regulators and members
    of the community. We are personally committed to consistently achieving our goals.

Our Guiding Principles Are:
   To be the leader in HSE performance in our industry and seen as the role model by other companies where:
       Our employees are accident free.
       Contractors and customers remain safe while working on or visiting our sites.
       Your Company's locations are free of all environmental incidents through diligent work practices and and a commitment to responsible
        behavior.
       We do not incur violations by proactively running our business and meeting and/or exceeding agency expectations.
   To have an effective and collaborative relationship with agency representatives and members of the community where:
       We achieve and sustain 100% compliance at all of our sites, all the time.
       Our team members are consistently proactive.
       Other companies benchmark themselves against Your Company's in order to achieve a similar level of high HSE performance.
   To contribute to the bottom line of the company where:
       Value for the brand is created at our sites through implementation and sustenance of HSE programs and processes.
       Budgets are consistently met while delivering superior HSE results.
       HSE team members have a Retail business focus and are viewed as an integral member of the Retail team in their market
   To have a quality work environment that everyone aspires to join where:
       There is open and honest communication.
       Diversity and inclusiveness are respected and valued.
       Our employees enjoy the best pay and benefits
       We maintain a mutually effective work-life balance.
       Team members are knowledgeable and receive ongoing training in order to be the best in the industry.
       A spirit of learning and continuous improvement is fostered among all employees.
Your Company's
Perform all work in a safe manner pursuant to the
    contractor’s contract with the Your Company and all
    applicable laws and regulations

   Workplace Safety is the 1st Priority
   Unsafe Acts – all employees/workers on-site are authorized to
    stop work if they believe that it is unsafe, supervisors take next
    steps.
   Communicate – Talk with manager or site contact upon arrival
    and communicate the activity to be performed and address
    Hazard Communication requirements
   BSAFE program – required once introduced or equivalent
    company-specific program
   Cell Phones – No talking in areas where
    posted or that are adjacent to or in the area
    where fuel products are present
       on or about pump islands,
       UDCs,
       nozzles,
       tank pad containments,
       spill buckets,
       tanker/vehicle fueling activities
 Drugs, Alcohol & Firearms – No tolerance
  policy in place
 Housekeeping – Jobsites must be kept neat
  and clean at all times.
Fire extinguishers and
              
              first aid kits must be on-
              site and easily
              accessible
             Any Hot Work You
              need a permit .
• NO smoking on premises
   Must assign a designated safety representative for
    entire project who
     Will remain on-site during construction activity
     Is responsible for contractor compliance with all applicable
      procedures, site specific safety plan, laws and
      regulations, facility procedures, etc.
 OSHA 40 hour HAZWOPER Certified Tech - At least
  one service technician during construction activity.
  The certified technician may also be the safety
  representative.
 Post sign on the fence listing the contractor’s PPE
  requirements to enter job site
   Site-specific safety plans
       Develop prior to start of any work/work prep
       Communicate it to all workers
       Confirm workers understand requirements
       Must include:
        ▪ All information deemed necessary by contractor
        ▪ Requirement for daily tailgate safety meetings - with ALL relevant workers
          (including subcontractors) to review daily activities and potential safety
          hazards.
        ▪ Daily sign in sheets – EVERY person in the job area should be signed in at all
          times on a daily basis
        ▪ Discussion of proper PPE to be worn on-site
        ▪ Process followed by contractor to review site safety plan with all guests/third
          parties who enter the work site
•Highly Visible Cones - surrounding
                 work area when outdoors

   Head Protection
     Always in an enclosed construction area
     All activities with potential for falling objects
   Eye Protection – Safety glasses (with side shields)
     When identified by contractor for a specific task
     When in a confined space
     When performing work that may create splashing liquids, flying or foreign
      objects or materials
 Safety Vests – AT ALL
                               TIMES when on the
                               premises, even indoors
                              Protective Clothing - No
                               tank tops, shorts, etc.



•Shoes – Durable work
shoes
  –No tennis, open toed or
  open backed shoes
 No scaffolding used outdoors
 Appropriate tools must be used for
  each task
 Electrical cords used must have GFI
  and be UL approved
 Programs must be in place for
  maintenance, calibration, inspection, et
  c. of all work and safety equipment
  used to perform work
 Required to have process for reporting all
  workplace Accidents,Injuries & Illnesses that occur
  on Your Company's property - must be reported to
  your supervisor and to Your Company's rep
  immediately once the incident has stabilized
 Program to require contractor workers to report
  near misses accidents
 Contractor is required to immediately report all
  workplace Health, Safety, Security and
  Environmental issues or concerns to a Your
  Company's rep (FE or HSE CC, etc) before
  beginning or continuing work
 Safe Driving Course -
 Safety Audit Checklist – make your internal audits
  simplified and standardized
 OSHA training for all employees
 Employee-led safety meetings
 Accident, Injury or Illness follow-up:
     Supervisor goes to hospital/clinic with employee
     Root cause analysis of all incidents and major near misses
Behavioral Safety Awareness For Everyone
             Your Company's
   Current focus on conditions has helped
    make Your Company's a safe place to work.
   Need to build on that focus and also look at
    behaviors in order to get us to the next
    level and make Your Company's an even
    safer place to work.
   Behavioral Safety is the next logical step in
    the on the path to safety.
   Most recent incidents in our region have
    had a behavioral element
Your Company's
    RETAIL            0        FATALITY

       2010
                             LOST TIME
                  0
                               INJURY


              0           OSHA RECORDABLE
                              INJURY

      ??                  FIRST AID INJURY

                      SAFETY OBSERVATIONS
???
                           NEAR MISSES
   Purpose:
     Another way to keep Your Company's sites safe
     A way to impact the Safety Pyramid on the bottom level of
        the pyramid before we get to the top.
   Barriers:
       Employee/Contractor Trust
       Fear of Reprisal
       Discipline
       Yet another program
   B-Safe Roll Out Discussions
   Near Miss Reporting
   Self Awareness Cards
   “The Boxes”
   Thought Processes
   Level of Awareness
   Attitude
   Risk of Injury – Job Type
Beliefs
  Values
   Life
Experiences
                Level of
 Thought       Awareness
                           A
 Processes
                HIGH       C   R
Intellectual               T   E
 Emotional                 I   S
                           O   U
  Moving        LOW            L
                           N   T
Instinctive                S   S
B-Safe
                           Impact

  Beliefs
  Values
   Life         Level of
Experiences
               Awareness

 Thinking
 Thought                   A
 Processes
  Centers
                Creative   C        R
Intellectual
               Conscious   T        E
 Emotional     Sensitive   I        S
                           O        U
               Automatic
  Moving                            L
               Unaware     N        T
Instinctive                S        S
   What types of thoughts are going through
    our minds as we work?
     Intellectual: I control the situation
     Emotional: The situation controls me
     Moving: Moving through the situation as an
      innocent bystander without any responsibility for
      the situation.
     Instinctual: Responding to the situation at an
      instinctual level only (e.g. pulling away from
      something perceived as hot)
   Creative: Exploring and bringing into existence new
    ideas or direction.
   Conscious: Being aware of and consciously using all
    input and ideas.
   Sensitive: Aware and responsive to what is occurring
    at the job site.
   Automatic: Learned behaviors/past
    practices, operating out of subconscious which does
    not determine good or bad, right or wrong.
   Unaware: Totally out of touch with what is
    happening. In a state of denial.
   Focus: you are focused on the present task.
     Concentrating on the job at hand and not getting
      distracted.
   Responsibility: you think of yourself as part of a
    team
     Taking responsibility even when a certain task
      “isn’t my job”?
   Time: you take the time to do the job right
     Not willing to save a few minutes by risking an
      injury
     Managing your time
     Prioritizing your tasks (most important to least)
   Strength: you have the strength to do the right
    thing
     Avoid shortcuts and fooling around
     Report all injuries, accidents, and near misses
     Let others around you know when you witness them
      commit an unsafe act.
   Risk: You avoid taking risks whenever you can
     Weigh the risks of doing a job a certain way
     There’s no way to avoid all risks
     Don’t let a tough attitude or misplaced pride lead to
      accidents
Name a task for each
            job type:
            •High Risk/High
            Frequency
            •High Risk/Low
            Frequency
            •Low Risk/High
            Frequency
            •Low Risk/Low
FREQUENCY   Frequency
   Completed at least once per day if you are on a
    Your Company's job site
   Encouraged to fill out a card for each job you
    perform at a Your Company's site
   Turn in with your daily paperwork
   Contractor company will collect, count and pass
    on to Your Company's HSE Coordinator
   No records kept
   Will review any unsafe acts, close calls, good
    catches section to help prevent in the future.
   Not punitive, no discipline
   Participation drawing
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Carwasher.net vendor saftey training

  • 1.
  • 2.  Introductions –Your Company Leadership, Your Company Service Managers  Why We are Here – “Achieving and Sustaining Safety Excellence”  Your Company, Inc. Organization – Who We Are –Your Company  Your Company, Inc. HSE Vision – What We Want to Achieve  Your Company, Inc. Expectations for Contractors – How we Plan to Achieve Safety Excellence  Your Company Sharing of Safety Near Miss Incidents by Service Managers – Learning from Incidents  Your Company, Inc. Behavior Based Safety Process – B-Safe – Sustaining Safety Excellence  Making a Personal Commitment to Achieve and Sustain Safety Excellence –
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  • 7. Vision Statement:  The Your Company Team is a premier organization focused on delivering excellence in the areas of health, safety, security, environmental and compliance with a qualified, passionate, innovative and diverse work group that is welcomed by our customers both within the company and outside the company, including local regulators and members of the community. We are personally committed to consistently achieving our goals. Our Guiding Principles Are:  To be the leader in HSE performance in our industry and seen as the role model by other companies where:  Our employees are accident free.  Contractors and customers remain safe while working on or visiting our sites.  Your Company's locations are free of all environmental incidents through diligent work practices and and a commitment to responsible behavior.  We do not incur violations by proactively running our business and meeting and/or exceeding agency expectations.  To have an effective and collaborative relationship with agency representatives and members of the community where:  We achieve and sustain 100% compliance at all of our sites, all the time.  Our team members are consistently proactive.  Other companies benchmark themselves against Your Company's in order to achieve a similar level of high HSE performance.  To contribute to the bottom line of the company where:  Value for the brand is created at our sites through implementation and sustenance of HSE programs and processes.  Budgets are consistently met while delivering superior HSE results.  HSE team members have a Retail business focus and are viewed as an integral member of the Retail team in their market  To have a quality work environment that everyone aspires to join where:  There is open and honest communication.  Diversity and inclusiveness are respected and valued.  Our employees enjoy the best pay and benefits  We maintain a mutually effective work-life balance.  Team members are knowledgeable and receive ongoing training in order to be the best in the industry.  A spirit of learning and continuous improvement is fostered among all employees.
  • 9. Perform all work in a safe manner pursuant to the contractor’s contract with the Your Company and all applicable laws and regulations  Workplace Safety is the 1st Priority  Unsafe Acts – all employees/workers on-site are authorized to stop work if they believe that it is unsafe, supervisors take next steps.  Communicate – Talk with manager or site contact upon arrival and communicate the activity to be performed and address Hazard Communication requirements  BSAFE program – required once introduced or equivalent company-specific program
  • 10. Cell Phones – No talking in areas where posted or that are adjacent to or in the area where fuel products are present  on or about pump islands,  UDCs,  nozzles,  tank pad containments,  spill buckets,  tanker/vehicle fueling activities  Drugs, Alcohol & Firearms – No tolerance policy in place  Housekeeping – Jobsites must be kept neat and clean at all times.
  • 11. Fire extinguishers and  first aid kits must be on- site and easily accessible  Any Hot Work You need a permit . • NO smoking on premises
  • 12. Must assign a designated safety representative for entire project who  Will remain on-site during construction activity  Is responsible for contractor compliance with all applicable procedures, site specific safety plan, laws and regulations, facility procedures, etc.  OSHA 40 hour HAZWOPER Certified Tech - At least one service technician during construction activity. The certified technician may also be the safety representative.  Post sign on the fence listing the contractor’s PPE requirements to enter job site
  • 13. Site-specific safety plans  Develop prior to start of any work/work prep  Communicate it to all workers  Confirm workers understand requirements  Must include: ▪ All information deemed necessary by contractor ▪ Requirement for daily tailgate safety meetings - with ALL relevant workers (including subcontractors) to review daily activities and potential safety hazards. ▪ Daily sign in sheets – EVERY person in the job area should be signed in at all times on a daily basis ▪ Discussion of proper PPE to be worn on-site ▪ Process followed by contractor to review site safety plan with all guests/third parties who enter the work site
  • 14. •Highly Visible Cones - surrounding work area when outdoors  Head Protection  Always in an enclosed construction area  All activities with potential for falling objects  Eye Protection – Safety glasses (with side shields)  When identified by contractor for a specific task  When in a confined space  When performing work that may create splashing liquids, flying or foreign objects or materials
  • 15.  Safety Vests – AT ALL TIMES when on the premises, even indoors  Protective Clothing - No tank tops, shorts, etc. •Shoes – Durable work shoes –No tennis, open toed or open backed shoes
  • 16.  No scaffolding used outdoors  Appropriate tools must be used for each task  Electrical cords used must have GFI and be UL approved  Programs must be in place for maintenance, calibration, inspection, et c. of all work and safety equipment used to perform work
  • 17.  Required to have process for reporting all workplace Accidents,Injuries & Illnesses that occur on Your Company's property - must be reported to your supervisor and to Your Company's rep immediately once the incident has stabilized  Program to require contractor workers to report near misses accidents  Contractor is required to immediately report all workplace Health, Safety, Security and Environmental issues or concerns to a Your Company's rep (FE or HSE CC, etc) before beginning or continuing work
  • 18.  Safe Driving Course -  Safety Audit Checklist – make your internal audits simplified and standardized  OSHA training for all employees  Employee-led safety meetings  Accident, Injury or Illness follow-up:  Supervisor goes to hospital/clinic with employee  Root cause analysis of all incidents and major near misses
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  • 21. Behavioral Safety Awareness For Everyone Your Company's
  • 22. Current focus on conditions has helped make Your Company's a safe place to work.  Need to build on that focus and also look at behaviors in order to get us to the next level and make Your Company's an even safer place to work.  Behavioral Safety is the next logical step in the on the path to safety.  Most recent incidents in our region have had a behavioral element
  • 23. Your Company's RETAIL 0 FATALITY 2010 LOST TIME 0 INJURY 0 OSHA RECORDABLE INJURY ?? FIRST AID INJURY SAFETY OBSERVATIONS ??? NEAR MISSES
  • 24. Purpose:  Another way to keep Your Company's sites safe  A way to impact the Safety Pyramid on the bottom level of the pyramid before we get to the top.  Barriers:  Employee/Contractor Trust  Fear of Reprisal  Discipline  Yet another program
  • 25. B-Safe Roll Out Discussions  Near Miss Reporting  Self Awareness Cards
  • 26. “The Boxes”  Thought Processes  Level of Awareness  Attitude  Risk of Injury – Job Type
  • 27. Beliefs Values Life Experiences Level of Thought Awareness A Processes HIGH C R Intellectual T E Emotional I S O U Moving LOW L N T Instinctive S S
  • 28. B-Safe Impact Beliefs Values Life Level of Experiences Awareness Thinking Thought A Processes Centers Creative C R Intellectual Conscious T E Emotional Sensitive I S O U Automatic Moving L Unaware N T Instinctive S S
  • 29. What types of thoughts are going through our minds as we work?  Intellectual: I control the situation  Emotional: The situation controls me  Moving: Moving through the situation as an innocent bystander without any responsibility for the situation.  Instinctual: Responding to the situation at an instinctual level only (e.g. pulling away from something perceived as hot)
  • 30. Creative: Exploring and bringing into existence new ideas or direction.  Conscious: Being aware of and consciously using all input and ideas.  Sensitive: Aware and responsive to what is occurring at the job site.  Automatic: Learned behaviors/past practices, operating out of subconscious which does not determine good or bad, right or wrong.  Unaware: Totally out of touch with what is happening. In a state of denial.
  • 31. Focus: you are focused on the present task.  Concentrating on the job at hand and not getting distracted.  Responsibility: you think of yourself as part of a team  Taking responsibility even when a certain task “isn’t my job”?  Time: you take the time to do the job right  Not willing to save a few minutes by risking an injury  Managing your time  Prioritizing your tasks (most important to least)
  • 32. Strength: you have the strength to do the right thing  Avoid shortcuts and fooling around  Report all injuries, accidents, and near misses  Let others around you know when you witness them commit an unsafe act.  Risk: You avoid taking risks whenever you can  Weigh the risks of doing a job a certain way  There’s no way to avoid all risks  Don’t let a tough attitude or misplaced pride lead to accidents
  • 33. Name a task for each job type: •High Risk/High Frequency •High Risk/Low Frequency •Low Risk/High Frequency •Low Risk/Low FREQUENCY Frequency
  • 34. Completed at least once per day if you are on a Your Company's job site  Encouraged to fill out a card for each job you perform at a Your Company's site  Turn in with your daily paperwork  Contractor company will collect, count and pass on to Your Company's HSE Coordinator  No records kept  Will review any unsafe acts, close calls, good catches section to help prevent in the future.  Not punitive, no discipline  Participation drawing