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Digital Return Optimization
Direct Contact


•   Founded in 2005
•   Provides social media/digital asset marketing and monetization strategies
•   Content management
•   Proprietary DRO (Digital Return Optimization) process
•   Depth of experience in NHL, AHL and Junior levels


Selected clients include…




                                 @carsonmckee
Digital Return Optimization (DRO)

1.   What is DRO?
2.   What DRO can do
3.   The DRO process
4.   DRO timeline
5.   DRO commitment




                       @carsonmckee
What is DRO?

• Digital Return Optimization is…
   – The methodology of maximizing and leveraging digital and social
      media assets to achieve specific growth, interaction and revenue goals

• Client results include:
   – +$170,000 in ticket sales revenue
   – +$50,000 in corporate sales revenue
   – +$5,000 in merchandise sales revenue
   – Social populations growth and engagement




                                @carsonmckee
What DRO Can Do

•   Deepen and extend digital reach
•   Increase web stats
•   Coordinate digital marketing platforms
•   Monetize social media sites
•   Grow friends and followers
•   Enhance online branding




                                @carsonmckee
DRO Process
• Determine specific goals
   – Examples:
       • Improve web stats
       • Establish brands and personalities as leading online destinations
       • Leverage corporate partnerships
       • Social media enhancement and monetization strategies

• Review existing digital assets
   – Website(s)
   – Social media
   – Apps
   – Mobile
   – Email
   – Integration with other media


                                @carsonmckee
DRO Process (continued)

• Define deliverables
   – Examples:
        • 10% increase in web traffic YOY
        • Double the amount of social media friends/followers
        • Set $ values for digital assets
        • Merchandise sales target of $x
• Build and implement strategy
   – How deliverables inform the strategic path
• Plan and execute tactical elements
   – How strategy transitions into actions
• Measure, maintain, adapt


                               @carsonmckee
DRO Timeline

• Runs through a pre-determined contract length
   – Monthly rate
• Onsite meetings
   – To launch the project
   – At midway point
   – Other onsite meetings as required
• Weekly tactical meetings via telephone
   – Project measurement and tracking




                              @carsonmckee
Thank You

Lets get started with a conversation…

    Carson McKee
    Direct Contact
    http://directcontact.ca
    carson.directcontact@gmail.com
    604.763.3944

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Direct Contact 2012

  • 2. Direct Contact • Founded in 2005 • Provides social media/digital asset marketing and monetization strategies • Content management • Proprietary DRO (Digital Return Optimization) process • Depth of experience in NHL, AHL and Junior levels Selected clients include… @carsonmckee
  • 3. Digital Return Optimization (DRO) 1. What is DRO? 2. What DRO can do 3. The DRO process 4. DRO timeline 5. DRO commitment @carsonmckee
  • 4. What is DRO? • Digital Return Optimization is… – The methodology of maximizing and leveraging digital and social media assets to achieve specific growth, interaction and revenue goals • Client results include: – +$170,000 in ticket sales revenue – +$50,000 in corporate sales revenue – +$5,000 in merchandise sales revenue – Social populations growth and engagement @carsonmckee
  • 5. What DRO Can Do • Deepen and extend digital reach • Increase web stats • Coordinate digital marketing platforms • Monetize social media sites • Grow friends and followers • Enhance online branding @carsonmckee
  • 6. DRO Process • Determine specific goals – Examples: • Improve web stats • Establish brands and personalities as leading online destinations • Leverage corporate partnerships • Social media enhancement and monetization strategies • Review existing digital assets – Website(s) – Social media – Apps – Mobile – Email – Integration with other media @carsonmckee
  • 7. DRO Process (continued) • Define deliverables – Examples: • 10% increase in web traffic YOY • Double the amount of social media friends/followers • Set $ values for digital assets • Merchandise sales target of $x • Build and implement strategy – How deliverables inform the strategic path • Plan and execute tactical elements – How strategy transitions into actions • Measure, maintain, adapt @carsonmckee
  • 8. DRO Timeline • Runs through a pre-determined contract length – Monthly rate • Onsite meetings – To launch the project – At midway point – Other onsite meetings as required • Weekly tactical meetings via telephone – Project measurement and tracking @carsonmckee
  • 9. Thank You Lets get started with a conversation… Carson McKee Direct Contact http://directcontact.ca carson.directcontact@gmail.com 604.763.3944