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14 Web App Survival Tips
      (Learnt the hard fuckin’ way)
twitter.com/ryancarson




survival kick ass
twitter.com/ryancarson




Computer Science degree
   Carsonified founder
   Built four web apps
Building a fifth: Truvay.com
         Sold two
twitter.com/ryancarson




          #1
Don't build your billing
 system from scratch
        Spreedly.com?
twitter.com/ryancarson




           #2
Engage in the community
     from day -63
    You should be conversing on Twitter,
     Facebook, your blog and at events
       waaaaaaay before your launch
twitter.com/ryancarson




        #3
Plan on A/B testing
   from the start
Especially on your home and signup pages.
               bit.ly/ab-test
twitter.com/ryancarson




What small change will
yield a 200% increase in
         signups?
twitter.com/ryancarson




200% increase in signups:
 “See plans and pricing”
           vs
      “FREE Trial”
twitter.com/ryancarson




          #4
Create a new company
  100% owned by your current company
twitter.com/ryancarson




         #5
Make invoicing simple
 Use Xero.com and integrate with their API
twitter.com/ryancarson




          #6
Charge in $ US Dollars
twitter.com/ryancarson




          #7
Watch out for exchange
   losses and gains
twitter.com/ryancarson




         #8
Choose your merchant
  account carefully
twitter.com/ryancarson




            #9
1-click admin functionality
                One-click refunds.
  One-click password reset with an email sent out.
             One-click resent invoice.
    Make it easy to give customers “credits”.
twitter.com/ryancarson




    #10
 Use GitHub
Smart code repository hosting
twitter.com/ryancarson




        #11
 Usability happens
during wireframing
      balsamiq.com
twitter.com/ryancarson




          #12
Obsess over your numbers
  Pageviews, conversion rates, cost of acquisition per
          customer, time to upgrade to paid,
            revenue-per-head and % profit
twitter.com/ryancarson




         #13
Use your app every day
and do the customer support for the first 12 months
twitter.com/ryancarson




            #14
       Get passionate
If you’re not fanatical, why would anyone else be?
6 Tips for easy acquisition
twitter.com/ryancarson




       #1
 Don’t plan on
getting acquired
twitter.com/ryancarson




           #2
Create a separate account
  for Google Analytics
twitter.com/ryancarson




        #3
Start the domain
  transfer early
twitter.com/ryancarson




            #4
 Plan on spending $20,000
on lawyers and accountants
twitter.com/ryancarson




            #5
     Do some serious
       tax planning
We paid zero corporation tax on the DropSend sale
twitter.com/ryancarson




           #6
Expect to devote 100% of
  your time to the sale
     for 4+ months
Thanks!
twitter.com/ryancarson

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