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05/01/2012   Footer   1
RAISER’S EDGE
       JENNIFER MERCER, PRODUCT MANAGER




05/01/2012   Footer     2
THE RAISER’S EDGE



          Available Today
                                      Coming Attractions
         The Raiser’s Edge                                        Product
                7.92                                             Discovery
         •   The Giving Score
                                  Raiser’s Edge mobile       •   Constituent Merge
                                  app                            tool
         •   Query Lists
                                  •    Profile information   •   Email and 1st class
         •   Event Improvements                                  social handles
                                  •    Lists
         •   Prevent Duplicates                              •   Mobile Dashboards
                                  •    Giving                •   Mobile Events
                                  •    Actions




05/01/2012    Footer                       3
RE 7.92
             - Easier to use Queries
                – Query lists
                – Where’s my query used?
             - Events
                – Better record keeping improvements
             - Preventing duplicates
                – Import, search, constituent entry and duplicate report
             - Export Categories
             - Resource Center
             - Providing better data about your supporters
                – The Giving Score


05/01/2012     Footer                     4
Q U E RY L I S T S




05/01/2012   Footer         5
QUERY LISTS: AVAILABLE FOR CONSTITUENT, INDIVIDUAL, ORGANIZATIONAL QUERIES




                 1




 05/01/2012   Footer                       6
QUERY LISTS: AVAILABLE FOR CONSTITUENT, INDIVIDUAL, ORGANIZATIONAL
    QUERIES




2

1




           1. Automatically suppresses duplicates, default columns

           2. Ability to add or remove constituent/s from the query list

           3. Query List can be used every where a query is currently being used in
              the system




    05/01/2012   Footer                        7
QUERY LISTS



                          1




05/01/2012   Footer   8
WHERE IS MY QUERY BEING USED?




                                1

05/01/2012   Footer         9
E V E N T PA R T I C I PA N T S U P D AT E S




05/01/2012   Footer                 10
MARKING ATTENDEES & UPDATED NUMBERS ABOUT EVENT




                                              1




                                                   2
05/01/2012   Footer                  11
D U P L I C AT E P R E V E N T I O N




05/01/2012   Footer                   12
DUPLICATE PREVENTION ALGORITHM:
       ENHANCED SEARCH
     Incorporated an algorithm to prevent duplicates

     • Uses first name, last name, middle initial, suffix, address,
       phone number and email
             • Phone and Email have been added to Constituent Search
     • Used in constituent search, import and duplicate report
     • Prevent adding duplicate constituents individually and
       through import
     • Intelligently shows the best results
             • Shows the best results with the strongest matches at the top
     • Fuzzy search
             • Still returns results even if you misspell something on the record
               or in the search


05/01/2012    Footer                      13
NEW CONSTITUENT SEARCH




                                1


                      2




05/01/2012   Footer        14
DUPLICATE CHECK ON ADD




                      1




                           2




05/01/2012   Footer         15
IMPORT REPORT




05/01/2012   Footer    16
1



05/01/2012   Footer   17
DUPLICATE REPORT




                      1        2




05/01/2012   Footer       18
EXPORT CATEGORIES




                 1




05/01/2012   Footer        19
RESOURCE CENTER IN RE

                                    1




                          2




                               3

05/01/2012   Footer            20
THE GIVING SCORE




05/01/2012   Footer       21
THE GIVING SCORE™
       Helps you raise more money by:
       • Giving you the power to target and identify your
         best supporters
       • Saving you time and money by knowing who to
         invest in
       • Improving efficiency with managing your supporters in RE

       The Giving Score™ Applies Smart Analytics to your Database:
       • Segments your constituents into four unique groups
       • Focuses cultivation and solicitation efforts on who is likely and
         capable to give

       How we do it:
       • Target Analytics looked at hundreds of external demographic and
         financial characteristics and combined that data with historical
         giving information from your organization to build the score
05/01/2012   Footer                       22
SCORING YOUR DATABASE




05/01/2012   Footer        23
SCORING YOUR DATABASE




05/01/2012   Footer        24
SCORING YOUR DATABASE




05/01/2012   Footer        25
SCORING YOUR DATABASE




                                1




05/01/2012   Footer        26
SCORING YOUR DATABASE




                                1




05/01/2012   Footer        27
WHERE DO THE SCORES SHOW UP IN RE?




                                  2




                      1




05/01/2012   Footer         28
GIVING SCORE DASHBOARDS



                      1          2




                      3




05/01/2012   Footer        29
GIVING SCORE QUERY
1
                                         2
3

    4

                                     5       8

                                                     7



                                                 6




    05/01/2012   Footer         30
RESOURCES YOU CAN USE TODAY
       • “Start Learning” video tutorials available on
         www.blackbaud.com/startlearning

       • WealthPoint searches now included in premium
         maintenance plans
         - Advantage Professional: 100 free searches per year
         - Advantage Priority: 250 free searches per year

       • Get involved with Product Discovery
         - Sign up: www.blackbaud.com/discovery


05/01/2012   Footer               31
P R E V I E W O F T H E R E M O B I L E A P P L I C AT I O N




05/01/2012   Footer                  32
BLACKBAUD NEWS: MOBILE FUNCTIONALITY
  Data Portability
     - Optimized presentation of constituent
       information for smartphone
     - Up-to-date information for constituent
       profiles—no more printing static copies
     - Access recent gift data
     - No more lugging around binders or laptops
     - Add constituents as Favorites for offline
       access
     - Leverage native smartphone functions like
       click-to-call, mapping, email, text
  Ease of Update
     - Meet users where they are used to working
     - Add/edit notes and call reports on the
       road—right into the constituent record
     - Complete your assigned actions and add
       new actions
                                                   Targeted Release Date: 1H12



05/01/2012   Footer                        33
BLACKBAUD NEWS: MOBILE FUNCTIONALITY




                                 Prototype products you will be seeing are under development and
                                 are subject to change prior to commercial release.
                                                              Targeted Release Date: 1H12


05/01/2012   Footer         34
WHAT IS PRODUCT DISCOVERY?
       A partnership with you
             • Discovery is the method used to learn about needs for product
               changes or enhancements
             • Identify a product that is valuable, usable, feasible, and most
               importantly, enables you to spend more time on your mission


       Not everything in Discovery will become a “coming
       attraction”
             • We may learn that it is not that important to you
             • We may learn that it isn’t what we thought it was


       How can you get involved?
             • Sign up to be part of our product discovery sessions
               www.blackbaud.com/discovery

05/01/2012      Footer                        35

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Unlv user forum_jennifermercer_theraisersedge

  • 1. 05/01/2012 Footer 1
  • 2. RAISER’S EDGE JENNIFER MERCER, PRODUCT MANAGER 05/01/2012 Footer 2
  • 3. THE RAISER’S EDGE Available Today Coming Attractions The Raiser’s Edge Product 7.92 Discovery • The Giving Score Raiser’s Edge mobile • Constituent Merge app tool • Query Lists • Profile information • Email and 1st class • Event Improvements social handles • Lists • Prevent Duplicates • Mobile Dashboards • Giving • Mobile Events • Actions 05/01/2012 Footer 3
  • 4. RE 7.92 - Easier to use Queries – Query lists – Where’s my query used? - Events – Better record keeping improvements - Preventing duplicates – Import, search, constituent entry and duplicate report - Export Categories - Resource Center - Providing better data about your supporters – The Giving Score 05/01/2012 Footer 4
  • 5. Q U E RY L I S T S 05/01/2012 Footer 5
  • 6. QUERY LISTS: AVAILABLE FOR CONSTITUENT, INDIVIDUAL, ORGANIZATIONAL QUERIES 1 05/01/2012 Footer 6
  • 7. QUERY LISTS: AVAILABLE FOR CONSTITUENT, INDIVIDUAL, ORGANIZATIONAL QUERIES 2 1 1. Automatically suppresses duplicates, default columns 2. Ability to add or remove constituent/s from the query list 3. Query List can be used every where a query is currently being used in the system 05/01/2012 Footer 7
  • 8. QUERY LISTS 1 05/01/2012 Footer 8
  • 9. WHERE IS MY QUERY BEING USED? 1 05/01/2012 Footer 9
  • 10. E V E N T PA R T I C I PA N T S U P D AT E S 05/01/2012 Footer 10
  • 11. MARKING ATTENDEES & UPDATED NUMBERS ABOUT EVENT 1 2 05/01/2012 Footer 11
  • 12. D U P L I C AT E P R E V E N T I O N 05/01/2012 Footer 12
  • 13. DUPLICATE PREVENTION ALGORITHM: ENHANCED SEARCH Incorporated an algorithm to prevent duplicates • Uses first name, last name, middle initial, suffix, address, phone number and email • Phone and Email have been added to Constituent Search • Used in constituent search, import and duplicate report • Prevent adding duplicate constituents individually and through import • Intelligently shows the best results • Shows the best results with the strongest matches at the top • Fuzzy search • Still returns results even if you misspell something on the record or in the search 05/01/2012 Footer 13
  • 14. NEW CONSTITUENT SEARCH 1 2 05/01/2012 Footer 14
  • 15. DUPLICATE CHECK ON ADD 1 2 05/01/2012 Footer 15
  • 17. 1 05/01/2012 Footer 17
  • 18. DUPLICATE REPORT 1 2 05/01/2012 Footer 18
  • 19. EXPORT CATEGORIES 1 05/01/2012 Footer 19
  • 20. RESOURCE CENTER IN RE 1 2 3 05/01/2012 Footer 20
  • 22. THE GIVING SCORE™ Helps you raise more money by: • Giving you the power to target and identify your best supporters • Saving you time and money by knowing who to invest in • Improving efficiency with managing your supporters in RE The Giving Score™ Applies Smart Analytics to your Database: • Segments your constituents into four unique groups • Focuses cultivation and solicitation efforts on who is likely and capable to give How we do it: • Target Analytics looked at hundreds of external demographic and financial characteristics and combined that data with historical giving information from your organization to build the score 05/01/2012 Footer 22
  • 26. SCORING YOUR DATABASE 1 05/01/2012 Footer 26
  • 27. SCORING YOUR DATABASE 1 05/01/2012 Footer 27
  • 28. WHERE DO THE SCORES SHOW UP IN RE? 2 1 05/01/2012 Footer 28
  • 29. GIVING SCORE DASHBOARDS 1 2 3 05/01/2012 Footer 29
  • 30. GIVING SCORE QUERY 1 2 3 4 5 8 7 6 05/01/2012 Footer 30
  • 31. RESOURCES YOU CAN USE TODAY • “Start Learning” video tutorials available on www.blackbaud.com/startlearning • WealthPoint searches now included in premium maintenance plans - Advantage Professional: 100 free searches per year - Advantage Priority: 250 free searches per year • Get involved with Product Discovery - Sign up: www.blackbaud.com/discovery 05/01/2012 Footer 31
  • 32. P R E V I E W O F T H E R E M O B I L E A P P L I C AT I O N 05/01/2012 Footer 32
  • 33. BLACKBAUD NEWS: MOBILE FUNCTIONALITY Data Portability - Optimized presentation of constituent information for smartphone - Up-to-date information for constituent profiles—no more printing static copies - Access recent gift data - No more lugging around binders or laptops - Add constituents as Favorites for offline access - Leverage native smartphone functions like click-to-call, mapping, email, text Ease of Update - Meet users where they are used to working - Add/edit notes and call reports on the road—right into the constituent record - Complete your assigned actions and add new actions Targeted Release Date: 1H12 05/01/2012 Footer 33
  • 34. BLACKBAUD NEWS: MOBILE FUNCTIONALITY Prototype products you will be seeing are under development and are subject to change prior to commercial release. Targeted Release Date: 1H12 05/01/2012 Footer 34
  • 35. WHAT IS PRODUCT DISCOVERY? A partnership with you • Discovery is the method used to learn about needs for product changes or enhancements • Identify a product that is valuable, usable, feasible, and most importantly, enables you to spend more time on your mission Not everything in Discovery will become a “coming attraction” • We may learn that it is not that important to you • We may learn that it isn’t what we thought it was How can you get involved? • Sign up to be part of our product discovery sessions www.blackbaud.com/discovery 05/01/2012 Footer 35