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PR from Scratch
 started baking creativity
specifically for Biscuitville
beginning February 2010.
            PR
            from
            scratch
            communications
Meet the team.
         Tori Carufe
         Research Director
         Hometown:
         Atlanta, Georgia
         What makes your day better?
         Coming home to my cat

         PR
         from
         scratch
         communications
Meet the team.
         Caroline Matthews
         Co-Creative Director
         Hometown:
         Houston, Texas
         What makes your day better?
         Taking my dog to the park

         PR
         from
         scratch
         communications
Meet the team.
         Casey Ostrow
         Tactical Director
         Hometown:
         Durham, North Carolina
         What makes your day better?
         Driving in my car with windows
         down and radio on
         PR
         from
         scratch
         communications
Meet the team.
         Abby Remein
         Strategic Director
         Hometown:
         Raleigh, North Carolina
         What makes your day better?
         Eating meals with friends

         PR
         from
         scratch
         communications
Meet the team.
         Morgan Wallace
         Co-Creative Director
         Hometown:
         Vail, Colorado
         What makes your day better?
         Talking to my friends and family

         PR
         from
         scratch
         communications
Who is Biscuitville?
Fresh. Friendly. Fast.
Happy employees                F          3
Affordable
Quality
Control
                         PR
Consistency              from
                         scratch
                         communications
Client desires



          PR
          from
          scratch
          communications
Brand identification.
Quality-controlled, local product


                                            BV
Doesn’t attract families
Product isn’t “healthy”
Must make the most of
consumer’s thin wallets
Utilizing
                           PR
brand evangelists          from
                           scratch
                           communications
So we hit the books.
Research brief
Secondary research
In-store
intercept surveys
Social media
case study
                     PR
Twitter/Facebook     from
                     scratch
                     communications
And learned a few things.
Whole family marketing
Taste conquers nutrition
Moms are budget conscience
Social media is a “have-to”
not a “nice-to-have”
Competitors have
                              PR
healthy options               from
                              scratch
                              communications
And a few more things.
Kids have huge
altruistic desires
Consumers link “fresh”
directly to “healthy”
Social media must push
consistant messages

  1      2      3    4   PR
                         from
                         scratch
                         communications
What can we do?
“Making your day better”
third-party credibility
                                             honesty
Think “fresh” don’t                          integrity
push “healthy”
                                             respect
Make values a way of life
Market distribution
                                             commitment
                            PR
process                     from
                            scratch
                            communications
                                             teamwork
Our target.
The Modern Family
Families make
decisions together
Moms today are not
authoritarian
Children ages 6- to
13-years-old          PR
                      from
                      scratch
                      communications
At the top of our list.
                                         Step 1:
Kid’s meal                               Commu
                                                 n
                                        Involvem ity
                                                  ent
Think “fresh,”                         Step 2:
don’t push                            Introduc
                                      Options e Healthy
“healthy”                            Step 3:
                                     Promote
Prove that                                      Freshne
                                    Step 4:             ss
values exist                        Social
                                    Media
beyond the brand                            Promoti
                   PR                                ons
                   from
                   scratch
                   communications
Creative concept #1



         PR
         from
         scratch
         communications
Pushing community.
Strong family
values
Strong brand
culture
Positive attitude
                    PR
                    from
                    scratch
                    communications
Creatives.




             PR
             from
             scratch
             communications
Creatives.



             PR
             from
             scratch
             communications
Promotion.
Press Kit:       Advertisements:
Media Advisory   Radio
Fact Sheet       Newspaper
News Release     In-Store
Backgrounder

Biscuitville
Bunch Web site         PR
                       from
                       scratch
                       communications
Biscuitville Bunch Days.
Highlight the
Biscuitville Bunch and
promote kids meal
Introduce
Biscuitville
culture
to new trials both
in-stores and online     PR
                         from
                         scratch
                         communications
Rewind.
Community
involvement         honesty
New family-
                   integrity
friendly features   respect
                  commitment
Spreading strong   teamwork
values & culture
                   PR
                   from
                   scratch
                   communications
Implementation plan.
                                  May June July Aug Sep Oct Nov Dec   Jan   Feb March April   May June
Biscuitville Bunch Campaign
Selected
Arrange the logistics of the
Kids Menu
Decide on printer for
advertisements
Implement Kids Menu in stores
Editorial meetings with
newspapers
Media Kit Release
Issue In store Print
Advertisements
Billboards leased
Launch Biscuitville Bunch-
applications available
Launch "Bunch Days"
Process applications and decide
on semi-finalists and finalist
Award winners receive prizes                                                                             PR
                                                                                                         from
                                                                                                         scratch
Evaluation

                                                                                                         communications
Let’s
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green.
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                                     $:%/.*<<T(9%$.>&%9(       (
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         Z%8$:*:%+(                  [(:*>%K(26(              @NN;3FI(           CB(*9$(J;(8%%,$L(       @(C?KYNY3IA(
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         -^-!7(                                                                                           @(BAKCFF3?Y(

         (                                                                                                                        PR
         (
                                                                                                                                  from
         (
         (
                                  _(`V%&'(.'%"$((             _(U.9a$("%*<( (          _(!9V%+'.$.&>(((            _()*/,*>.&>(
                                                                                                                                  scratch
                                                                                                                                  communications
         (
Kids in mind.
  honesty integrity
 respect commitment
      teamwork
         PR
         from
         scratch
         communications
Social Media collaboration.




            PR
            from
            scratch
            communications
Twitter                                                                                                                         Biscuitv
                                                                                                                                        ille




                                                                                                                          253




                                                                                                u see
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                                                        ork. Wh
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                                    tea m value
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                                                                                                              uit   :-)
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                                               Starting
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                                                                            y better
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                                  PR
                                  from
                                  scratch
                                  communications
Myspace



PR
from
scratch
communications
Facebook



PR
from
scratch
communications
Creative concept #2



         PR
         from
         scratch
         communications
Pushing freshness.
Target:
Health conscience multi-
membered families
Key Message:
Maintaining Southern
quality consumers love
but keeping it fresh
for the family.            PR
                           from
                           scratch
                           communications
Creatives.


a wholesome alternative
made with the same southern comfort




                                      PR               demonstration
                                      from                 available
                                      scratch
                                      communications
Creatives.
1   pick your base
                     2   now for the fixin’s   3   side pickin’s   4   wet your whistle


                         Dried fruit           Salad               Orange Juice
oatmeal                  Nuts
                         Brown sugar           Fruit cup           Apple Juice
                                               Hash browns         Coffee
                         PROTEIN:
                                                                   - w/ half & half
biscuit                  Grilled chicken
                                               Plain apple
                                               slices
                                                                   - w/ skim milk


                                                                                                            WE CARE
GRAIN:                   Fried chicken
Whole wheat              bacon                                     Water
                         Sausage               Spiced
White
With butter              Turkey sausage        apples              Skim milk
                         Country ham




                                                                                                           TOEGETHER
                         Egg                   Trail mix           2% milk
                         Egg whites
                         DAIRY:                + salsa if
                                               ordering
breafast
                         Cheese
                                               breakfast
burrito                  EXTRAS:
                                               burrito
                                                                                                            getting the whole
                                                                                            toy
                         Mayo
GRAIN:                   Ketchup
flour tortilla

                                                                                                           family involved within
                         Mustard
wheat tortilla



                                                                                                             the community
                                                       order for
                         DIPPIN’S:
biscuit                  Butter
stix                                                             e
                                                       the whol
                         honey
                         Nuetella
                                                                                                           4 collectible community
                                                                                          PR
GRAIN:
                         Very Berry Jam


                                                         family!                                                 action cards
Whole wheat
                         Apple Cinnamon
White
                         Jam
With butter

                                                                                          from
                                                                                          scratch
                                                                                          communications
Promotion.
Press Kit:         Advertisements:
Media Advisory     Radio
Fact Sheet         Newspaper
News Release       In-Store
Backgrounder       Billboard
Brochure
Fresh Fact Sheet
                         PR
                         from
                         scratch
                         communications
Launch day: April 9, 2011


                                     i e
                            e r nna tmv ort
                     me alt
          w h iohe hosame souther
                l se              co f
         a t t
        made w


                                              PR
                                              from
                                              scratch
                                              communications
Take a step back.
Transforming Southern
comfort for on-the-go, healthy families    
Menu alternatives    
Trackable calorie intake
One box for Mom      
Community push              PR
                            from
                            scratch
                            communications
Implementation plan.
                                     Dec   Jan   Feb March   April   May   June
 Send items to print, toy retailer
 decided and purchased
 Distribution of print collateral
 (packaging, instore signage,
 launch materials) delivered to
 stores, employee training
 Prepare for launch parties (order
 event materials)
 send out press releases to media
 Regional newspaper and radio ad
 campaign, billboard lease
 Launch parties at specified
 Biscuitville locations based on
 regional family populations.
 Continue newspaper, radio ads
 (end date: April 16 2011)
 Second month of billboard lease                                                  PR
 Evaluation                                                                       from
 Follow-up meeting with client                                                    scratch
                                                                                  communications
Let’s
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green.
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                                   96R#/++

budget           &)8#L-.P+:;-.P+
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                                                                                                      <=?CC+                     =CCC++                     <+=DCCC++

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                 Y-96'+                                            +                                  <BE+K#'+;62'+              HE+;62'/++                 <+OQE+
                                                                                                                                 INKK'6R)$-"#.4J+
                 !"#$%&"'$(")'*+,-%"./)'()'0"*$&(&"""""""""""""""""""""""""""""""""""""""   """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""121345"" <+HED@=B+
PR               +
from
scratch
communications
                                     Z+[(#3"+)"#$/++                                          Z+)8]/+$#-.+ +                 Z+N8(#'")/)3T+++                Z+0-*P-T)3T+

                 +
Keeping fresh in mind.
Market distribution and
in-store cooking process
Taste and fun factor
conquer nutrition
Families make decisions
together
                           PR
                           from
                           scratch
                           communications
How will we know it’s working?
In-store survey
                                                                $
                                                                                                          $
Facebook survey    $
Fan numbers                                                             1   pick

                                                                            now f
                                                                                 o fre
                                                                       es4 t ps t base

                                                                                  or t
                                                                                       shnes
                                                                                    your

                                                                                         he fi
                                                                                                  xin’s

                                                                        2          picki
                                                                                           n’s
                                                                            side
                                                                        3

                                                                                                            $
                                                                                                 stle




Organic searches
                                                                                        whi
                                                                                   your



                                                                                                          $
                                                                            wet
                                                                        4
                        a who
                       ma de wi thle so m e a lt e
                                   th e sa me        rn
                                              so ut he rn a ti ve
                                                          co mf or t


                                                                                                          $
Web site hits
                                           PR
Number purchased                           from
                                           scratch
                                           communications
PR from Scratch
 thanks Biscuitville
 for this rewarding
    opportunity.
        PR
        from
        scratch
        communications
Questions?
    PR
    from
    scratch
    communications

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Biscuitville IMC Mock Campaign

  • 1. PR from Scratch started baking creativity specifically for Biscuitville beginning February 2010. PR from scratch communications
  • 2. Meet the team. Tori Carufe Research Director Hometown: Atlanta, Georgia What makes your day better? Coming home to my cat PR from scratch communications
  • 3. Meet the team. Caroline Matthews Co-Creative Director Hometown: Houston, Texas What makes your day better? Taking my dog to the park PR from scratch communications
  • 4. Meet the team. Casey Ostrow Tactical Director Hometown: Durham, North Carolina What makes your day better? Driving in my car with windows down and radio on PR from scratch communications
  • 5. Meet the team. Abby Remein Strategic Director Hometown: Raleigh, North Carolina What makes your day better? Eating meals with friends PR from scratch communications
  • 6. Meet the team. Morgan Wallace Co-Creative Director Hometown: Vail, Colorado What makes your day better? Talking to my friends and family PR from scratch communications
  • 7. Who is Biscuitville? Fresh. Friendly. Fast. Happy employees F 3 Affordable Quality Control PR Consistency from scratch communications
  • 8. Client desires PR from scratch communications
  • 9. Brand identification. Quality-controlled, local product BV Doesn’t attract families Product isn’t “healthy” Must make the most of consumer’s thin wallets Utilizing PR brand evangelists from scratch communications
  • 10. So we hit the books. Research brief Secondary research In-store intercept surveys Social media case study PR Twitter/Facebook from scratch communications
  • 11. And learned a few things. Whole family marketing Taste conquers nutrition Moms are budget conscience Social media is a “have-to” not a “nice-to-have” Competitors have PR healthy options from scratch communications
  • 12. And a few more things. Kids have huge altruistic desires Consumers link “fresh” directly to “healthy” Social media must push consistant messages 1 2 3 4 PR from scratch communications
  • 13. What can we do? “Making your day better” third-party credibility honesty Think “fresh” don’t integrity push “healthy” respect Make values a way of life Market distribution commitment PR process from scratch communications teamwork
  • 14. Our target. The Modern Family Families make decisions together Moms today are not authoritarian Children ages 6- to 13-years-old PR from scratch communications
  • 15. At the top of our list. Step 1: Kid’s meal Commu n Involvem ity ent Think “fresh,” Step 2: don’t push Introduc Options e Healthy “healthy” Step 3: Promote Prove that Freshne Step 4: ss values exist Social Media beyond the brand Promoti PR ons from scratch communications
  • 16. Creative concept #1 PR from scratch communications
  • 17. Pushing community. Strong family values Strong brand culture Positive attitude PR from scratch communications
  • 18. Creatives. PR from scratch communications
  • 19. Creatives. PR from scratch communications
  • 20. Promotion. Press Kit: Advertisements: Media Advisory Radio Fact Sheet Newspaper News Release In-Store Backgrounder Biscuitville Bunch Web site PR from scratch communications
  • 21. Biscuitville Bunch Days. Highlight the Biscuitville Bunch and promote kids meal Introduce Biscuitville culture to new trials both in-stores and online PR from scratch communications
  • 22. Rewind. Community involvement honesty New family- integrity friendly features respect commitment Spreading strong teamwork values & culture PR from scratch communications
  • 23. Implementation plan. May June July Aug Sep Oct Nov Dec Jan Feb March April May June Biscuitville Bunch Campaign Selected Arrange the logistics of the Kids Menu Decide on printer for advertisements Implement Kids Menu in stores Editorial meetings with newspapers Media Kit Release Issue In store Print Advertisements Billboards leased Launch Biscuitville Bunch- applications available Launch "Bunch Days" Process applications and decide on semi-finalists and finalist Award winners receive prizes PR from scratch Evaluation communications
  • 24. Let’s !"#$%&'()*"+,&*- .*/&",0',#1- !",&*- 2%31','4- 5#'36- !"#$%"%&'()*+,( 718(%&9(:+./%( !+1#&9(@?A3AA('1( B('1(D('./,%'$( @;;A3AAE@;FA3AA( -./,%'$(01+(234(2#&/5( +%:+%$%&'$('./,%'$( @BA3AA(:%+(C('./,%'( 6.&&%+( 01+(;(*9#<'$(=(;( talk ,.9$(*&9(5.>5(%&9(.$( ;(*9#<'$(=(?(,.9$(( 2.$/#.'(*&9(G*'.&%%( )+.H%(01+('5%($%".E !+1#&9(@I3AA( B($%".E0.&*<.$'(*&9( @F;3AA(M(( -./,%'$( 0.&*<.$'(( ?('1(B('./,%'$(:%+( @NI3AA( 0.&*<.$'( JC(*9#<'('81(,.9$K( green. 1+(;(*9#<'$('81( ,.9$L(( G*.<O1P%$(01+( R1+(.&($'1+%( @CB3AA( DA("*.<O1P%$( @(FAA(( Q#O".$$.1&(R1+"$( $#O".$$.1&( 2#&/5(S*T$(2*&&%+( R1+(.&($'1+%( @DB3NN( C( @DB3NN( ( :+1"1'.1&(J;(0%%'( ( OT(I(0%%'L( U.9$(!/'.V.'T(211,<%'( W1(.&$.9%(,.9$("%*<( @?3NN(01+(C( CAAA( @?NNA3AA( O*>( budget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from ( ( _(`V%&'(.'%"$(( _(U.9a$("%*<( ( _(!9V%+'.$.&>((( _()*/,*>.&>( scratch communications (
  • 25. Kids in mind. honesty integrity respect commitment teamwork PR from scratch communications
  • 26. Social Media collaboration. PR from scratch communications
  • 27. Twitter Biscuitv ille 253 u see work do yo ys of team at displa ork. Wh s teamw tea m value cuitville inutes The Bis m ay? 2 d ay-to-d in your uit :-) iscuitv ille Bisc with a B my day off Starting 3 hours ? y better your da t makes vil le Wha Biscuit 4 hours PR from scratch communications
  • 30. Creative concept #2 PR from scratch communications
  • 31. Pushing freshness. Target: Health conscience multi- membered families Key Message: Maintaining Southern quality consumers love but keeping it fresh for the family. PR from scratch communications
  • 32. Creatives. a wholesome alternative made with the same southern comfort PR demonstration from available scratch communications
  • 33. Creatives. 1 pick your base 2 now for the fixin’s 3 side pickin’s 4 wet your whistle Dried fruit Salad Orange Juice oatmeal Nuts Brown sugar Fruit cup Apple Juice Hash browns Coffee PROTEIN: - w/ half & half biscuit Grilled chicken Plain apple slices - w/ skim milk WE CARE GRAIN: Fried chicken Whole wheat bacon Water Sausage Spiced White With butter Turkey sausage apples Skim milk Country ham TOEGETHER Egg Trail mix 2% milk Egg whites DAIRY: + salsa if ordering breafast Cheese breakfast burrito EXTRAS: burrito getting the whole toy Mayo GRAIN: Ketchup flour tortilla family involved within Mustard wheat tortilla the community order for DIPPIN’S: biscuit Butter stix e the whol honey Nuetella 4 collectible community PR GRAIN: Very Berry Jam family! action cards Whole wheat Apple Cinnamon White Jam With butter from scratch communications
  • 34. Promotion. Press Kit: Advertisements: Media Advisory Radio Fact Sheet Newspaper News Release In-Store Backgrounder Billboard Brochure Fresh Fact Sheet PR from scratch communications
  • 35. Launch day: April 9, 2011 i e e r nna tmv ort me alt w h iohe hosame souther l se co f a t t made w PR from scratch communications
  • 36. Take a step back. Transforming Southern comfort for on-the-go, healthy families     Menu alternatives     Trackable calorie intake One box for Mom       Community push PR from scratch communications
  • 37. Implementation plan. Dec Jan Feb March April May June Send items to print, toy retailer decided and purchased Distribution of print collateral (packaging, instore signage, launch materials) delivered to stores, employee training Prepare for launch parties (order event materials) send out press releases to media Regional newspaper and radio ad campaign, billboard lease Launch parties at specified Biscuitville locations based on regional family populations. Continue newspaper, radio ads (end date: April 16 2011) Second month of billboard lease PR Evaluation from Follow-up meeting with client scratch communications
  • 38. Let’s !"#$%&#'()*#+ ,#"-)./+ 0')*#++ 12-3")"4++ 56"-.++ 7#8+5-9.#+:.6";+ <=>?@@+A6'+ <=>?@@++ =CCC++ <+=DBE@?=F+ talk =B++ G-..663/+ <=H@+A6'+ <=H@+ =CCC++ <+=H@+ =CCC+ G-33#'+I)3/)8#J+ <==@?@@++ <==@?@@++ E+K).6"+/"6'#/+ <+E@@?@E+ green. G.6LM2K+N*")()"4+ <=OC+A6'+>+ <=OC++ E+K).6"+/"6'#/+ <+@CC++ :#3"#'+ ;62'/+ ,#*P+6A+:-'8/+ <B?@C+#-*;+ <B?@C++ =CCC++ <+BD@CC+ A6'+=CCC+ :'-463/+ <Q?@@+A6'+>O+ <Q?@@+ =CCC++ <+=FQ?Q@+ 96R#/++ budget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from scratch communications Z+[(#3"+)"#$/++ Z+)8]/+$#-.+ + Z+N8(#'")/)3T+++ Z+0-*P-T)3T+ +
  • 39. Keeping fresh in mind. Market distribution and in-store cooking process Taste and fun factor conquer nutrition Families make decisions together PR from scratch communications
  • 40. How will we know it’s working? In-store survey $ $ Facebook survey $ Fan numbers 1 pick now f o fre es4 t ps t base or t shnes your he fi xin’s 2 picki n’s side 3 $ stle Organic searches whi your $ wet 4 a who ma de wi thle so m e a lt e th e sa me rn so ut he rn a ti ve co mf or t $ Web site hits PR Number purchased from scratch communications
  • 41. PR from Scratch thanks Biscuitville for this rewarding opportunity. PR from scratch communications
  • 42. Questions? PR from scratch communications