1. INSTRUCTOR: Carol Billing
OFFICE: Aspen Classrooms, Rm. 122
PHONE: 208.562.3391
E-MAIL: carolbilling@cwidaho.cc
COMPUTER INFORMATION SYSTEMS APPLICATIONS
CIS A 1 0 1 – 3 C R E D I T S
Fal l 20 1 1
Course Description
This course is designed to help students develop the skills to meet the Computer Literacy requirements
for graduation from the College of Western Idaho. This course will provide an overview of hardware
components, operating systems, e-mail, internet, networks, and application software. No pre-requisite
classes or computer skills are required.
Course Schedule
• Saturdays
⇒ W22H Start time 11:00 am, end time 12:40 pm
 Office hour: 12:40 pm to 1:40 pm
⇒ W23H Start time 2:00 pm, end time 3:40 am
• Location & room number - Aspen Classroom Building - Nampa Campus 126
• 16-wk session from 8/22/11 -12/17/11
Course Focus
This course will focus on basic computer skills and application strategies. The software used for the
course will be the Operating System Windows 7, Internet Explorer 8, Microsoft Office 2010 (Word, Excel,
and PowerPoint). The course is specifically designed to these programs but at home you can use older
Operating systems such as XP or Vista.
Using Office Online, Starter, OpenOffice or Office versions 2003, and 2007 at home will prove difficult
and is not recommended. See the Blackboard (Bb) Announcements for links to buy Office 2010 at the
greatly reduced student price.
Computer Literacy
CWI recognizes and advocates the critical need for computer literacy. Basic computer literacy at CWI is
defined as a demonstrated ability to use technology to access, manipulate, evaluate, use and present
information.
All CWI students are required to demonstrate competency in computer literacy by achieving a
satisfactory score on the Computer Skills Assessment (CSA) prior to graduating with any Associate
degree (AA or AS).
You can meet this requirement in one of two ways:

2. 1.) By taking and passing CISA 101 or BUSA 215 with a grade of C or better
2.) By taking and passing the Computer Skills Assessment with a score of 70% or better on each
section of the five CSA exams.
The CSA is comprised of five sections: email/Internet, general technology, word processing, spreadsheet,
and presentation using the MS Office Suite. Students will be required to demonstrate competency in all
five sections prior to applying for graduation from the College of Western Idaho.
Course Objectives
STUDENT PERFORMANCE OUTCOMES
Upon completion of this course, the student should be able to demonstrate:
1. understanding of basic computer functionality and the purpose and use of an operating system.
2. proficiency using the Internet including email.
3. understanding of the use of word processing software to perform basic document formatting.
4. understanding of the use of spreadsheet application software to perform basic computations
and formatting.
5. understanding of the use of presentation software to communicate ideas.
Outcomes Assessment:
STUDENT PERFORMANCE OUTCOMES ASSESSMENTS
In this course students will complete the following tests
• General Computer Technology knowledge and using Internet & E-mail
• Word-processing with Microsoft Word
• Spreadsheet calculations with Microsoft Excel
• Presenting with Microsoft PowerPoint
OUTCOME 1
GENERAL TECHNOLOGY
• Demonstrate terminology related to • Access and use help functions of software
hardware components, operating system, programs
other software and functions of the computer • Describe practices to keep a computer free of
• Demonstrate basic trouble shooting viruses
techniques by showing how to check power • Explain the concept of a computer network
and cable connections to ascertain they are • Work with Windows XP
connected to the correct serial ports and • Use Menus, Windows and Programs
outlets • Work with Views and Toolbars
• Identify and direct output/input such as • Use My Computer
printer, drivers, and monitors • Use Files, Folders and Shortcuts
• Use the hardware components, such as • Work with the Desktop
mouse, keyboard, ports and monitor of the • Use the Start Menu
computer
• Find Files and Folders
• Demonstrate ability to locate and launch files
• Use Accessories
and software programs
• Work with Fonts
• Work with the Printer

3. OUTCOME 2
INTERNET‐ E‐ MAIL
• Compare the two methods of Internet access: • Search for Information on the Internet
dial-up and dedicated connection • Properly enter an e-mail address
• Identify hardware and software needed to • Send, Forward, and Reply to e-mail messages
connect • Open, view and save e-mail attachments
• Demonstrate knowledge of domain names • Create basic e-mail address book for
and IP addresses individual e-mail addresses, committee or
• Describe the general structure and operation group e-mail addresses
of the Internet • Explain email routing
• Explain the concept of a web browser • Discuss email netiquette and Internet security
• Identify basic parts of a web browser • Discuss information copyright and validity
• Explain the concepts of a URL • Discuss IM, blogging and podcasting
• Use the toolbar in a web browser to go Back, • Discuss Internet security and threats
Forward, Home, Reload, Open (via its URL) • Internet Protocols
Print, Find and Stop
OUTCOME 3
WORD‐PROCES S ING SOFTWARE (WORD)
• Insert a Clip Art Object • Change Zoom Settings
• Move and Resize the Clip Art Object • Add page breaks
• Create a WordArt Object • Use Format Painter
• Inserting Pictures from Files • Highlight text
• Create a Table • Use Print Preview
• Insert Rows and Columns • Set Text Wrapping options
• Use Find, Replace, and Go To • Used Advanced Positioning options for Clip
• Opening, Saving and Closing an Existing Art
Document • Crop a graphic
• Changing Document Views • Insert text from a file
• Use Collect and Paste to Gather Images and • Insert fields in footers and headers
Text • Display Non Printing characters
• Checking Individual Spelling and Grammar • Align Text
Errors • Format page numbers
• Insert Headers and Footers • Insert and delete text
• Insert bulleted and numbered lists in a • Cutting & pasting, copying & pasting
document • Shading, shadowing borders, color
• Copy and move text Format text and • Fonts, bold, italics, underlining
paragraph • Subscript & small caps
• Set tabs Preview and print documents • Mail Merge
• Use filenames and folders for organizing • Hyperlink
saved documents • Outline, Table of Contents & Index
• Use Undo and Redo • Master documents, forms
• Margins, indents, alignment, tabs • Tracking changes & comments
• Insert Page Numbers

4. OUTCOME 4
SPREADSHEET SOFTWARE (EXCEL )
• Copy the Formulas • Navigate Among Worksheets,
• Enter Text and Numbers • Rename Worksheets,
• Use AutoComplete • Change the Tab Color of a Worksheet
• Fill a Series with Auto Fill • Apply Number Formats
• Use Spelling Checker • Print a Worksheet
• Undo to Correct Typing Errors • Portrait & landscape
• Insert/delete a Row/column • Headers & footers
• Change column/row, Use AutoFit, • Print and Hide Formulas
• Use Format Painter • Printing – centering, gridlines,
• Format Text Use Merge and Center • row/column headings
• Format Fonts • Wrap Text in a Cell
• Style, size, alignment, patterns & colors • Create a Chart
• Apply borders and shading • Change the Chart Type
• Clear contents and format • Annotating, ranges (move, copy, name)
• Compute Totals, AutoSum • Data tables (one-way and two-way)
• Format Financial Numbers • Scenario manager
• Use SUM MIN and MAX functions • Pivot tables,
• Use the IF Function • Solver, goal seek & data analysis tools
• Create formulas • Freeze columns and rows
• Edit formulas • Hiding and protecting worksheet areas
• Relative and absolute references • Recording macros
• Use Absolute Values in a formula • Start Excel and Name and Save a Workbook
• Copy, Paste, and Move Cell Contents • Insert Custom Header and Footer

5. OUTCOME 5
PRESENTATION SOFTWARE (POWERPOINT)
• Save a file
• Change the Size and Shape of a Picture
• Flip Clip Art
• Size and Position Clip Art
• Create a Background from a Picture
• Apply and Modify a Picture Style Insert Pictures
• Create Basic Shapes
• Apply Animation to a SmartArt Graphic
• Create WordArt
• Insert Slides from an Existing Presentation
• Add Slides
• Reorder Slides
• Apply Slide Transitions to a Presentation
• Apply Entrance Effects
• Modify Slide Layout
• Apply a Background Style
• Change the Presentation Theme
• Create a New Presentation Based on an Installed Template
• Apply a Design Theme
• Reorder Slides
• Modify Text
• Check Spelling and Use the Thesaurus
• Create a New Presentation

6. Textbooks and Required Materials
T E X T B O O K : The Pearson Custom Program for CIS
CISA 101 Computer Literacy Development, College of Western Idaho
B U N D L E D P E A R S O N I SB N : 1256033308 (See ‘Picture of Textbook’ in Bb Announcements)
MINIMUM SOFTWARE REQUIREMENTS
• M I C R O S O F T I N T E R N E T E X P L O R E R 7 .0 O R H I G H E R
• MICROSOFT WINDOWS 7
• M I C R O S O F T O F F I C E 2 01 0 : Assignments are specific to Microsoft Office 2010 and it
will be difficult, but not impossible, to complete these assignments in the same
manner as the text if you do not have Office 2010. See announcements for reduced
student pricing on Office 2010.
O T H E R R E Q U I R E D M A T E R I A L S : Student will need a storage device of their choice
Methods of Delivery
TESTING
The main objective of this class is for students to demonstrate computer literacy. There
will be four (4) tests and projects to assess if students have gained the necessary skills.
This class consists of a General Computer Technology & Internet-E-mail, Word
Processing, Spreadsheet and Presentation sections. Each section has an exam that you
must pass with a score of 70% or better to pass this course.
• This class is organized in sections that are associated with each exam.
• If desired, students may re-take any test once if they score below 70 %.
However, after failing a test two times, the student will be required to contact
the instructor to discuss other possibilities.
• Retakes must be completed no later than one week after the completion of a
section.
• All assignments must be completed prior to taking the associated exam.
ASSIGNMENTS
Assignments are completed using information from the textbook and online lectures.
To see assignment due dates, check your course calendar or ‘My Grades’ on Blackboard
(Bb). All assignments will be submitted via Bb unless directed otherwise by your
instructor. If you do not see the assignment link in Blackboard, the assignment is late
and cannot be submitted. I will not accept assignments via e-mail.
ATTENDANCE POLICY
Attendance is important. All assignments are submitted in person and reviewed with
me prior to submission. I will not accept assignments I have not reviewed with you, in
person, during class time. This is subject to change, depending upon our use of MyITLab.
All exams are completed during class time, in person.
Revision date: 8/27/11 6 CISA 101 – Carol Billing

7. I have high expectations for the work submitted. I will not accept work that is not
complete.
Students that cannot complete the course should drop the course. I cannot drop
students.
Course Evaluation
GRADING
Grades for this class will be based on the tests scores & assignments. A student will only
pass the class with a score of 70% or better on each exam, as well as the course total.
This class is divided into sections. Each section’s assignments must be submitted as
directed. Your final score is a total of all points earned on the tests and assignments.
You will not be allowed to take the section test until all section assignments are
completed. It is imperative that you do the assignments to ensure you are ready to take
the tests.
The final grade will be based on the following percentage:
90.0 – 100% = A
80.0 – 89.9% = B
70.0 – 79.9% = C
60.0 – 69.9% = D
00.0 – 59.9% = F
As a general rule I do not give Incompletes. However, to be eligible for an Incomplete, a
student must have an A for the class and have most of the class work completed. I will
only consider awarding an Incomplete if a student meets the above criteria and has
some extreme emergency situation. In such cases, a student requiring an incomplete
must submit a written appeal with full rationale to the instructor at least three weeks
prior to the end of the term.
ASSIGNMENTS, QUIZZES & EXAMS
Assignments are completed using information from the textbook. A schedule with the
requirements and due dates for each assignment will be given in class or is available on
Blackboard. Assignments are due by the end of the subjects section. Unless required
by the assignment, I will not accept assignments that are e-mailed to me.
Student Contributions
BEHAVIORAL EXPECTATIONS:
Every student has the right to a respectful learning environment. In order to provide
this right to all students, students must take individual responsibility to conduct
themselves in a mature and appropriate manner and will be held accountable for their
behavior. Students who disrupt the class or behave inappropriately or disrespectfully,
as determined by the instructor, may be asked to leave the classroom. Instructors or
Student Services has the right to create a written behavioral contract with students; if a
student violates a behavioral contract, they may be released from the course.
Revision date: 8/27/11 7 CISA 101 – Carol Billing

8. ACADEMIC DISHONESTY
All work submitted by a student must represent his/her own ideas, concepts, and
current understanding. All material found during research must be correctly
documented to avoid plagiarism. Cheating or plagiarism in any form is unacceptable and
violations may result in disciplinary action ranging from failure of the assignment to
failure of the course. Repeated acts of academic dishonesty may have more severe
institutional ramifications.
HOMEWORK
A combination of lecture, demonstration, homework, lab exercises, projects and tests
will be used in the class. Homework, lab exercises and assignments will be used as
preparation for testing. At CWI, it is assumed that there are two (2) hours of homework
required for each hour of class time. Therefore, students should plan on spending at
least two (2) hours of additional homework for each hour of lecture. This may be done
on a home computer or can be completed in any of the CWI computer labs.
WHAT I EXPECT FROM YOU
I expect you to ask questions.
If you do not understand something, chances are others will be in the same
situation. Ask! If I don't know the answer, I will do whatever necessary to find
the answer. If you don’t ask questions, I will assume that you understand the
information being presented.
I expect everyone to be treated with courtesy.
To put this another way, please treat your classmates and me the way you
would like to be treated. Your behavior must not disrupt another student’s
ability to be successful in class. Please be aware that this is an educational
setting and people are here to learn. You may not eat or drink in my class. You
may not bring your children, boyfriend, husband, friend or pet to class.
WHAT YOU CAN EXPECT FROM ME
You can expect my help in reaching your educational goal.
You and I have a common goal, your success. I will do everything possible to
help you reach your educational goals.
You can expect me to provide all information necessary for an assignment.
You can expect me to be fair.
Since I am a human being, I make mistakes. For example, I may have the wrong
due date on an assignment. If it is my fault, I will make whatever changes
necessary to be fair to everyone in the class.
You can expect me to be available for help
If I am not in class, you may email me questions, and I will try to get back to you
within 24 hours, Monday to Friday. If you email me late Friday, you will not get
an answer until Monday.
Revision date: 8/27/11 8 CISA 101 – Carol Billing

9. Class Cancelation Policy
If there is an emergency and I am forced to cancel class, I will post an announcement on
Blackboard, send an email to your CWI email account and have a note posted on the
door.
End of Course Electronic Evaluation
To help instructors continually improve courses, students are required to complete
anonymous online evaluations for each course. The evaluation process opens two
weeks before the end of the course and close the last day of class. Filling out the
evaluation should only take a few minutes. Your honest feedback is greatly
appreciated!
Drop Policy
It is the student’s responsibility to drop the course. Students are responsible for adding
and dropping courses. At the end of the first week of class, faculty may perform faculty
initiated drop for non-attendance. Beyond census date, it is the student’s responsibility
to drop any course he/she does not intend to finish. Students who stop attending a
course without filing a drop request may receive a grade of F.
Special Accommodations
Students with disabilities who believe that they may qualify for accommodations in this
class are encouraged to contact the One Stop Student Services Center and discuss the
possible accommodations with an Enrollment Specialist. If you have a diagnosed
Learning Disability, please initiate this contact as soon as possible to ensure that such
accommodations are implemented in a timely fashion. Please contact the One Stop
Student Services at 562-3000 or Room 107 – CWI Main Campus.
Library and Information Resources
The CWI Library is located in room 209 of the Nampa Campus. Online library and
information resources, including electronic databases, are accessible through the library
web page at https://cwidaho.cc/library/. Student login instructions are available on
the library home page.
Emergency Procedures
Make yourself familiar with the evacuation procedures and follow posted instructions
for evacuation located in each room.
Revision date: 8/27/11 9 CISA 101 – Carol Billing