1. INSTRUCTOR: Carol Billing
OFFICE: Aspen Classrooms, Rm. 122
E-MAIL: carolbilling@cwidaho.cc
PHONE: 208.562.3391
COMPUTER INFORMATION SYSTEMS APPLICATIONS
CI SA 1 0 1 – 3 C RE D IT S
Sp r in g 2 0 1 2
Course Description
This course is designed to help students develop the skills to meet the Computer Literacy requirements
for graduation from the College of Western Idaho. This course will provide an overview of hardware
components, operating systems, e-mail, internet, networks, and application software. No pre-requisite
class or computer skills are required.
Course Schedule
 Saturdays
 W24H Start time 11:00 am, end time 12:40 pm
 Office hour: 12:40 pm to 1:40 pm
 W25H Start time 2:00 pm, end time 3:40 pm
 Aspen Classroom Building - Nampa Campus 126
 16-wk session from 1/17/12 –Last class on 5/12/12
Course Focus
This course will focus on basic computer skills and application strategies. The software used for the
course will be the Operating System Windows 7, Internet Explorer 8, Microsoft Office 2010 (Word, Excel,
and PowerPoint). The course is specifically designed to these programs but at home you can use older
Operating systems such as XP or Vista.
Using Office Online, Starter, OpenOffice or Office versions 2003, and 2007 at home is not
recommended. See the Blackboard (Bb) Announcements for links to buy Office 2010 at the greatly
reduced student price.
Computer Literacy
CWI recognizes and advocates the critical need for computer literacy. Basic computer literacy at CWI is
defined as a demonstrated ability to use technology to access, manipulate, evaluate, use and present
information.
All CWI students are required to demonstrate competency in computer literacy by achieving a
satisfactory score on the Computer Skills Assessment (CSA) prior to graduating with any Associate degree
(AA or AS).

2. You can meet this requirement in one of two ways:
1.) By taking and passing CISA 101 or BUSA 215 with a grade of C or better
2.) By taking and passing the Computer Skills Assessment with a score of 70% or better on each
section of the five CSA exams. The CSA is comprised of five sections: email/Internet, general
technology, word processing, spreadsheet, and presentation using the MS Office Suite. These
exams are given at the Testing Centers. Students will be required to demonstrate competency in
all five sections prior to applying for graduation from the College of Western Idaho.
Course Objectives
S TUD E N T PE R F OR M AN CE OU TCOM E S
Upon completion of this course, the student should be able to demonstrate:
1. Understanding of basic computer functionality and the purpose and use of an operating system.
2. Proficiency using the Internet including email.
3. Understanding of the use of word processing software to perform basic document formatting.
4. Understanding of the use of spreadsheet application software to perform basic computations
and formatting.
5. Understanding of the use of presentation software to communicate ideas.
Outcomes Assessment:
S TUD E N T PE R F OR M AN CE OU TCOM E S ASS E SS ME N TS
In this course students will complete the following tests
 General Computer Technology knowledge and using Internet & E-mail
 Word-processing with Microsoft Word
 Spreadsheet calculations with Microsoft Excel
 Presenting with Microsoft PowerPoint
OUTCOME 1
GENERAL TECHNOLOGY
 Demonstrate terminology related to  Describe practices to keep a computer free of
hardware components, operating system, viruses
other software and functions of the computer  Explain the concept of a computer network
 Demonstrate basic trouble shooting  Work with Windows XP
techniques by showing how to check power  Use Menus, Windows and Programs
and cable connections to ascertain they are  Work with Views and Toolbars
connected to the correct serial ports and  Use My Computer
outlets  Use Files, Folders and Shortcuts
 Identify and direct output/input such as  Work with the Desktop
printer, drivers, and monitors  Use the Start Menu
 Use the hardware components, such as  Find Files and Folders
mouse, keyboard, ports and monitor of the  Use Accessories
computer  Work with Fonts
 Demonstrate ability to locate and launch files  Work with the Printer
and software programs
 Access and use help functions of software
programs

3. OUTCOME 2
INTERNET‐ E‐MAIL
 Compare the two methods of Internet access:  Properly enter an e‐mail address
dial‐up and dedicated connection  Send, Forward, and Reply to e‐mail messages
 Identify hardware and software needed to  Open, view and save e‐mail attachments
connect  Create basic e‐mail address book for
 Demonstrate knowledge of domain names individual e‐mail addresses, committee or
and IP addresses group e‐mail addresses
 Describe the general structure and operation  Explain email routing
of the Internet  Discuss email netiquette and Internet security
 Explain the concept of a web browser  Discuss information copyright and validity
 Identify basic parts of a web browser  Discuss IM, blogging and podcasting
 Explain the concepts of a URL  Discuss Internet security and threats
 Use the toolbar in a web browser to go Back,  Internet Protocols
Forward, Home, Reload, Open (via its URL)
Print, Find and Stop
 Search for Information on the Internet
OUTCOME 3
W ORD‐PROCES S ING S OFTWARE (W ORD)
 Insert a Clip Art Object  Change Zoom Settings
 Move and Resize the Clip Art Object  Add page breaks
 Create a WordArt Object  Use Format Painter
 Inserting Pictures from Files  Highlight text
 Create a Table  Use Print Preview
 Insert Rows and Columns  Set Text Wrapping options
 Use Find, Replace, and Go To  Used Advanced Positioning options for Clip
 Opening, Saving and Closing an Existing Art
Document  Crop a graphic
 Changing Document Views  Insert text from a file
 Use Collect and Paste to Gather Images and  Insert fields in footers and headers
Text  Display Non Printing characters
 Checking Individual Spelling and Grammar  Align Text
Errors  Format page numbers
 Insert Headers and Footers  Insert and delete text
 Insert bulleted and numbered lists in a  Cutting & pasting, copying & pasting
document  Shading, shadowing borders, color
 Copy and move text Format text and  Fonts, bold, italics, underlining
paragraph  Subscript & small caps
 Set tabs Preview and print documents  Mail Merge
 Use filenames and folders for organizing  Hyperlink
saved documents  Outline, Table of Contents & Index
 Use Undo and Redo  Master documents, forms
 Margins, indents, alignment, tabs  Tracking changes & comments
 Insert Page Numbers

4. OUTCOME 4
SPREADSHEET SOFTWARE (EXCEL )
 Copy the Formulas
 Navigate Among Worksheets,
 Enter Text and Numbers
 Rename Worksheets,
 Use AutoComplete
 Change the Tab Color of a Worksheet
 Fill a Series with Auto Fill
 Apply Number Formats
 Use Spelling Checker
 Print a Worksheet
 Undo to Correct Typing Errors
 Portrait & landscape
 Insert/delete a Row/column
 Headers & footers
 Change column/row, Use AutoFit,
 Print and Hide Formulas
 Use Format Painter
 Printing – centering, gridlines,
 Format Text Use Merge and Center
 row/column headings
 Format Fonts
 Wrap Text in a Cell
 Style, size, alignment, patterns & colors
 Create a Chart
 Apply borders and shading
 Change the Chart Type
 Clear contents and format
 Annotating, ranges (move, copy, name)
 Compute Totals, AutoSum
 Data tables (one-way and two-way)
 Format Financial Numbers
 Scenario manager
 Use SUM MIN and MAX functions
 Pivot tables,
 Use the IF Function
 Solver, goal seek & data analysis tools
 Create formulas
 Freeze columns and rows
 Edit formulas
 Hiding and protecting worksheet areas
 Relative and absolute references
 Recording macros
 Use Absolute Values in a formula
 Start Excel and Name and Save a Workbook
 Copy, Paste, and Move Cell Contents
 Insert Custom Header and Footer
OUTCOME 5
PRESENTATION SOFTWARE (POWERPOINT)
 Save a file  Apply Slide Transitions to a Presentation
 Change the Size and Shape of a Picture  Apply Entrance Effects
 Flip Clip Art  Modify Slide Layout
 Size and Position Clip Art  Apply a Background Style
 Create a Background from a Picture  Change the Presentation Theme
 Apply and Modify a Picture Style Insert  Create a New Presentation Based on an
Pictures Installed Template
 Create Basic Shapes  Apply a Design Theme
 Apply Animation to a SmartArt Graphic  Reorder Slides
Create WordArt  Modify Text
 Insert Slides from an Existing Presentation  Check Spelling and Use the Thesaurus
 Add Slides  Create a New Presentation
 Reorder Slides

5. Textbooks and Required Materials
T E X T B O O K : The Pearson Custom Program for CIS
CISA 101 Computer Literacy Development, College of Western Idaho
B UN DL E D P E A R SO N I SBN : 1256033308 (See ‘Picture of Textbook’ in Bb Announcements)
MI NI M UM S OF TW A RE RE QU IR E ME N TS
 M I C RO S O FT I N T E R N E T E X P L O RE R 7 . 0 O R H I GH E R
 M I C RO S O FT W I N D O W S 7
 M I C RO S O FT O F FI C E 2 0 1 0: Assignments are specific to Microsoft Office 2010 and it will
be difficult, but not impossible, to complete these assignments in the same manner as the
text if you do not have Office 2010. See Bb announcements for reduced student pricing on
Office 2010.
O T H E R R E Q UI R E D M A T E R I A L S : Student will need a storage device of their choice
Methods of Delivery
T ES TIN G
The main objective of this class is for students to demonstrate computer literacy. There will be
four (4) tests and projects to assess if students have gained the necessary skills. This class
consists of a General Computer Technology & Internet-E-mail, Word Processing, Spreadsheet
and Presentation sections. Each section has an exam that you must pass with a score of 70%
or better to pass this course.
 This class is organized in sections that are associated with each exam.
 If desired, students may re-take any test once if they score below 70 %. However, after
failing a test two times, the student will be required to contact the instructor to discuss
other possibilities.
 Retakes must be completed no later than one week after the completion of a section.
 All assignments must be completed prior to taking the associated exam.
ASS I GN M EN TS
Assignments are completed using information from the textbook and online lectures. To see
assignment due dates, check your course calendar or ‘My Grades’ on Blackboard (Bb). All
assignments will be submitted via Bb unless directed otherwise by your instructor. If you do not
see the assignment link in Blackboard, the assignment is late and cannot be submitted. I will not
accept assignments via e-mail.
ATTEN D AN CE POLI CY
Attendance is important. All assignments are reviewed with me prior to submission. I will not
accept assignments I have not reviewed with you, in person, during class time. This is subject to
change, depending upon our use of MyITLab. All exams are completed during class time, in
person.
I have high expectations for the work submitted. I will not accept work that is not complete.
Students that cannot complete the course should drop the course. I cannot drop students.
Revision date: 12/23/11 5 CISA 101 – Carol Billing

6. Course Evaluation
GRADING
Grades for this class will be based on the tests scores & assignments. A student will only pass
the class with a score of 70% or better on each exam, as well as the course total.
This class is divided into sections. Each section’s assignments must be submitted as directed.
Your final score is a total of all points earned on the tests and assignments. You will not be
allowed to take the section test until all section assignments are completed. It is imperative
that you do the assignments to ensure you are ready to take the tests.
The final grade will be based on the following percentage:
90.0 – 100% = A
80.0 – 89.9% = B
70.0 – 79.9% = C
60.0 – 69.9% = D
00.0 – 59.9% = F
As a general rule I do not give Incompletes. However, to be eligible for an Incomplete, a student
must have an A for the class and have most of the class work completed. I will only consider
awarding an Incomplete if a student meets the above criteria and has some extreme emergency
situation. In such cases, a student requiring an incomplete must submit a written appeal with
full rationale to the instructor at least three weeks prior to the end of the term.
ASS I GN M EN TS , Q UI ZZ ES & EX A MS
Assignments are completed using information from the textbook and lectures. A course
calendar with the requirements and due dates for each assignment is available on Blackboard.
Assignments are due by the end of the subjects section. Unless required by the assignment, I
will not accept assignments that are e-mailed to me.
Student Contributions
B EH AV I OR A L EXP E CTA TI ON S:
Every student has the right to a respectful learning environment. In order to provide this right
to all students, students must take individual responsibility to conduct themselves in a mature
and appropriate manner and will be held accountable for their behavior. Students who disrupt
the class or behave inappropriately or disrespectfully, as determined by the instructor, may be
asked to leave the classroom. Instructors or Student Services has the right to create a written
behavioral contract with students; if a student violates a behavioral contract, they may be
released from the course.
ACAD EMI C DIS H ON ES TY
All work submitted by a student must represent his/her own ideas, concepts, and current
understanding. All material found during research must be correctly documented to avoid
plagiarism. Cheating or plagiarism in any form is unacceptable and violations may result in
disciplinary action ranging from failure of the assignment to failure of the course. Repeated acts
of academic dishonesty may have more severe institutional ramifications.
Revision date: 12/23/11 6 CISA 101 – Carol Billing

7. H OM EW OR K
A combination of lecture, demonstration, homework, lab exercises, projects and tests will be
used in the class. Homework, lab exercises and assignments will be used as preparation for
testing. At CWI, it is assumed that there are two (2) hours of homework required for each hour
of class time. Therefore, students should plan on spending at least two (2) hours of additional
homework for each hour of lecture. This may be done on a home computer or can be completed
in any of the CWI computer labs.
WHAT I EXP ECT FR OM Y OU
I expect you to ask questions.
If you do not understand something, chances are others will be in the same situation.
Ask! If I don't know the answer, I will do whatever necessary to find the answer. If you
don’t ask questions, I will assume that you understand the information being presented.
I expect everyone to be treated with courtesy.
To put this another way, please treat your classmates and me the way you would like to
be treated. Your behavior must not disrupt another student’s ability to be successful in
class. Please be aware that this is an educational setting and people are here to learn.
You may not eat or drink in my class. You may not bring your children, boyfriend,
husband, friend or pet to class.
WHAT Y OU CA N E XP E CT F R OM M E
You can expect my help in reaching your educational goal.
You and I have a common goal, your success. I will do everything possible to help you
reach your educational goals.
You can expect me to provide all information necessary for an assignment.
You can expect me to be fair.
Since I am a human being, I make mistakes. For example, I may have the wrong due date
on an assignment. If it is my fault, I will make whatever changes necessary to be fair to
everyone in the class.
You can expect me to be available for help
If I am not in class, you may email me questions, and I will try to get back to you within
24 hours, Monday to Friday. If you email me late Friday, you will not get an answer until
Monday.
Class Cancelation Policy
If there is an emergency and I am forced to cancel class, I will post an announcement on
Blackboard, send an email to your CWI email account and have a note posted on the door.
End of Course Electronic Evaluation
To help instructors continually improve courses, students are required to complete anonymous
online evaluations for each course. The evaluation process opens two weeks before the end of
the course and close the last day of class. Filling out the evaluation should only take a few
minutes. Your honest feedback is greatly appreciated! If 80 percent of the class
completes their evaluation, everyone in the class gets extra credit.
Revision date: 12/23/11 7 CISA 101 – Carol Billing

8. Drop Policy
It is the student’s responsibility to drop the course. Students are responsible for adding and
dropping courses. At the end of the first week of class, faculty may perform faculty initiated
drop for non-attendance. Beyond census date, it is the student’s responsibility to drop any
course he/she does not intend to finish. Students who stop attending a course without filing a
drop request may receive a grade of F.
Special Accommodations
Students with disabilities who believe that they may qualify for accommodations in this class are
encouraged to contact the One Stop Student Services Center and discuss the possible
accommodations with an Enrollment Specialist. If you have a diagnosed Learning Disability,
please initiate this contact as soon as possible to ensure that such accommodations are
implemented in a timely fashion. Please contact the One Stop Student Services at 562-3000 or
Room 107 – CWI Main Campus.
Library and Information Resources
The CWI Library is located in room 209 of the Nampa Campus. Online library and information
resources, including electronic databases, are accessible through the library web page at
https://cwidaho.cc/library/. Student login instructions are available on the library home
page.
Emergency Procedures
Make yourself familiar with the evacuation procedures and follow posted instructions for
evacuation located in each room.
Revision date: 12/23/11 8 CISA 101 – Carol Billing