The One oracle Project: Shared Services with Oracle E-Business Suite and BI Applications

The One Oracle Project
Shared Services with
Oracle E-Business Suite
and BI Applications
Moscone West 2000, 09/25/2013,
Giles Cuthbert

2Copyright © Capgemini 2013. All Rights Reserved
Presentation Title | Date
Table of Contents
 The Situation, and Challenge in London.
 The Project and Solution.
 The Potential for the Future to add further value.

Situation and Context

Local Government vs Central
•National Health Service (NHS)
•Social security
•Defence
•Foreign Policy
•Most forms of taxation
Local Government
•Education
•Social services
•Housing
•Planning
•Environment and waste
Central Government

London and Local Government
London‟s 32 boroughs: 7.8m people and cover 600 square miles
Comparison
 New York City: 8 million people
 Los Angeles: 3.8 million people
 San Francisco: 800,000 people

Greater London Authority

The Challenge

Starting Position
 Organisations have common suppliers and systems
• 4 suppliers providing 28 finance systems in London
• 4 suppliers providing 23 of the procurement systems in London
• 4 suppliers providing 29 of the payroll/HR systems in London
 Procuring and managing systems and suppliers as individual boroughs

Starting Position
 Organisations are not fully utilising all the modules available to them
 Organisations are utilising the modules differently
 Organisations are not getting the benefits and efficiencies from a fully
integrated solution
 Organisations set processes around the systems which are not consistently
applied and which may or may not be efficient
 Organisations are using different processes yet deliver exactly the same
services
 ICT is one of the main barriers preventing organisations connecting

The Solution

Project Athena
 Three mobilised projects:
• Oracle (6 boroughs, plus 10 possible)
• SAP (2 boroughs)
• Neutral (3 boroughs, plus 16 possible)
May2010
?
Individual authorities using:
houses platforms
- standardise
- consolidate
This includes:
- processes
- software modules used
- software
- contract arrangements
- joint procurement
- shared use
Groups create
consolidated
Further consolidationEach group is working
to:
- simplify
- different processes
Local authorities have been
grouped into key software
Programme Athena - The Journey
- different software for HR,
- different modules in each
software
Finance, Procurement
and service hubs
Journey to date

One Oracle project - What
 Project involving 6 boroughs:
• Lambeth, Brent, Barking & Dagenham, Croydon, Havering and Lewisham
• 1 additional borough in progress with other potential additions
 Implementing:
• Oracle E-Business suite (HR, Payroll, Projects, Financials, Procurement)
• Oracle BI Applications.
 Working together towards establishing a shared service for finance and
procurement transactional processing and HR transactional processing
services; all delivered using Oracle E-Business Suite Release 12

One Oracle project - How
 Various work packages set out scope and concepts agreed by Governance
Board
 Strong Leadership and Governance
 Gathering core information e.g. interfaces, modules
 Sharing ―as is‖ and developing ―to be‖ processes
 Scoping the options and discussing the features
 Gathering metrics
 Agreeing principles
 Identifying quick wins

We will work together to deliver a
common system for Local authorities,
adopting best practice and efficient
process, maximising the benefits from
One Oracle.
We
- Barking & Dagenham
- Brent
- Croydon
- Havering
- Lambeth
- Lewisham
- Capgemini
Together
- Collaborative
working
- Joint decisions
- Leading cross-
council working
- Innovative
- Shared
outcomes
Common
system
- t-Gov
- Better value for
money
- Vanilla version
- Standardised
process
- Modern working
practices
Local authorities
- Tier 1 Councils
- Tier 2 Councils
- Joint Services
- Athena
Best practice
- Local government
specific
- t-Gov proven
- Ensures compliance
and control
- Councils pooling
knowledge
Efficient process
- Effective and
efficient ways of
working
- Modern and future
proofed
- Aligned processes
Benefits
- Cost and efficiency
savings
- Lower running costs
- Responsive
- Modern working
practices
- Control &
Compliance
One Oracle
- ERP programme
(R.12)
- Finance,
Procurement,
Human Resources,
Payroll & Business
Reporting
One Oracle Programme vision

Design Principles
 Capgemini has implemented similar solutions for local government before
 We proceeded directly to Solution Validation
 A large 3 day workshop with over 100 attendees
 Walkthrough end-to-end processes agreed during solution validation to gain
support and agreement to the solution. Highlight key design decisions and
discuss as appropriate.
 Highlight key Organisation Impacts and how they will be addressed for each
Council
 Sign off solution
Templatised
PDD and Design
Solution
Validation
event
Sign off in
principle
Action plan to
close issues Build

Where decision making happens
Joint
Partnership
Board
Joint
Design
Authority
Project
Boards
Project
Managers
Escalated
Programme
risks / issues
weekly update
risks / issues
(Council)
Working Groups
recommendations
Change
requests
weekly update
risks / issues
Joint
Commercial
Board
Capgemini Programme Councils
Change Requests
Consultants
Design
Issues
Options and Recommendations
CMT

Governance Structure
B&D Lam Lew Croy Hav Bre
Human Resources
Payroll
Finance
Procurement
Technical
Organisational Change
Reporting
Joint
Partnership
Board
Programme Executive
Joint
Design
Authority
Project
Board
Project
Board
Project
Board
Project
Board
Project
Board
Project
Board
Joint
Commercial
Board
Six separately accoutable
Councils have committed to
‗share‘ workload and
decisions.
The governance structure
divides into two distinct
elements: an element which
is shared between Councils
and another which is
devolved, as shown right.
The workshare in the shared
element is split across
Councils through the
formation of working groups
and other joint bodies.
The joint governance, to
which every Council makes a
contribution is shown in grey
whilst those which remain
devolved are shown in
purple.
WorkingGroups

Process followed for BI:
Data warehouse requirements and report
themes identified.
Workshops held to refine requirements
with all functional work streams:
Procurement
Financials
Projects
HR/Payroll.

The Future

More councils
One More in progress

City Operation Roadmap to Cloud
Private Cloud
• Self-service
• Auto-scaling
• Metering &
chargeback
• Capacity
planning
Public Cloud
• Specialized
• Shared
• Standardized
Hybrid Cloud
• Federation
across public &
private clouds
• Interoperability
• Cloudbursting
Traditional Silos Consolidated
• Physical
• Dedicated
• Static
• Heterogeneou
s
• Virtual
• Shared platform
& shared
infrastructure
• Dynamic
• Standardized
platform &
infrastructure
Start with consolidation • Extend to private cloud • Use public cloud where
appropriate

Copyright © Capgemini 2012. All Rights Reserved 22
Our market is changing — rather rapidly
95% Traditional
5% Non-Traditional
Now 2015
Non-Traditional Business
“50% of services in
the cloud by 2015”
UK Gov
„BAU‟ Under Threat:
 Competitive pressure – client budgets
 Clients buy ‗inputs‘
 RFP processes – reactive
 Bottom-up pricing
 End of ‗big long deals‘
Response:
 Cut (BD) costs
 Industrialise (rightshore)
Our business mix
Characteristics:
 Outcomes focused
 Deal shaping
 Multi-party
 New business/commercial
models
 Cloud/aaS/Shared service
Traditional Business
What actions do we need to take us “over the line”, and how different is the
world on the other side?
...a fundamental shift in business model; a fundamental shift in incentives and behaviours;
a fundamental shift in market interaction
The thesis is that this shift holds significant potential in Cities

Capgemini‘s Cities model provides a sound basis to
describe the scope, and engage the market
Integrating solutions across multiple domains to transform city outcomes
Sustained Collaborative Leadership
Digitisation &
Innovation
Smart Buildings
Digital Utilities
Digital Cities
Electric Vehicles
Community Generation
Smart Meter
Smart Grid
Connectivity
Security
Learning
Economy
Place
Public Administration
Health & Social Care
Mobility
Sustainability Customer Insight &
Engagement

―Solution Frameworks‖ offer structure, method, and (IP)
‗apps‘ to aggregate demand and accelerate value
Urban Mobility
Transform 12
way energy chain
IT Landscape
Rationalisation
City Leadership
Major Event Mgmt
Health & Wellbeing
Business Friendliness Community Safety
Customer Access
Customer InsightPublic Lighting
―In-Touch Gov‖
Asset Mgmt
Technical
Masterplan
• Partners: Group Partners strategic
plan; Vanto Ldshp align’t
• Acceltr: City Leadership Model
• Platform: IBM Max-aaS
• IP: iNotify ; MyWoCo
• IP:Senda;
Harmonav;
Parkering • IP: Ms Care Optimiser
• IP: iBABS
• Acceltrs: e.g. ‘Total Place’
Counting; Channel
Optimiser; Service
Evaluation f’work; RFSC...
• IP: InSieme
• Acceltr: Customer Insight;
• Community Signature;
Spigit; (BIM) visualisation
• IP: Immediate; CVQ
• Acceltr: Architecture
• IP: ALERT!; CCTV-Analytics
(in process w/IBM)
• Acceltr: TNO blueprint
• Acceltr: BSP design
• (IP in process w/Ms)
• Partners: IBM; Cisco
• Acceltr: in devlpt
• Acceltr: WARP
• Cases: Rome
• Acceltr: Open Data
Portal
• Case: Texel
• IP: SESP/IOC (IEM);
iNotify
• Partners

Oracle City Platform
City
Service
City
Operation
City
Infrastructure
Citizen
Empowerment
Business
Productivity
Sustainable
City

City Operation Command and Control Center
 Geographical, Spatial insight
 Business Intelligence & Analysis
 Closed Loop
 Real-Time Emergency Management
 Operational Planning & Control
 Across departments and agencies
 Risk profiling
24x7 in Control of the City

City Operation Reporting Center
 Sustainability Reporting
 Transparancy to Citizens
 Accountability
 Impact of policies
 Open Data for Constituents
 Smarter City Taxation
 Optimal use of Resources
Operational Planning & Control

Contact information
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www.capgemini.com
The information contained in this presentation is proprietary.
Copyright © 2013 Capgemini. All rights reserved.
Rightshore® is a trademark belonging to Capgemini.
About Capgemini
With more than 125,000 people in 44 countries, Capgemini is one
of the world's foremost providers of consulting, technology and
outsourcing services. The Group reported 2012 global revenues
of EUR 10.3 billion.
Together with its clients, Capgemini creates and delivers
business and technology solutions that fit their needs and drive
the results they want. A deeply multicultural organization,
Capgemini has developed its own way of working, the
Collaborative Business Experience™, and draws on Rightshore®,
its worldwide delivery model.
Learn more about us at www.capgemini.com.

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