Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Business Intelligence Competency Centers Best Practices
1. Business Intelligence Competency
Centers – the 2012 Study
Business Intelligence Following the pioneering report in while 8 companies are planning
Competency Center (BICC) 2010, Capgemini proudly presents a on establishing a BICC in the
is a cross-functional new study on Business Intelligence near future.
Competency Centers (BICC). Through • The first BICC in this study was
team with specific tasks,
in-depth interviews and surveys established 3 years ago while half
roles, responsibilities and among 17 major organizations the of the companies with a BICC
processes for supporting study has uncovered experiences and established them in the year
and promoting the effective best practices on how to establish a 2011, indicating a strong growth
use of Business Intelligence successful BICC. in the establishment rate in
across organizations. recent years.
Main findings
(Gartner 2001)
The study reveals that establishing a We have seen that the type of
BICC is an increasing trend in the responsibilities and functions of the
market: BICCs range from very practical tasks,
such as end user support services, to
• 8 of the 17 companies in the
study have established a BICC,