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Design for Humans
Observe Project Produce




      Kinloch UniLodge
      28th October 2010
who
  is                  ?
Born in Santiago, Chile...




                              (dramatized for humorous purposes)
          Kinloch UniLodge
          28th October 2010
who
  is                   ?
Born in Santiago, Chile...

Grew up in Sydney...




                              (...but he didn’t like the beach)
          Kinloch UniLodge
          28th October 2010
who
  is                   ?
Born in Santiago, Chile...

Grew up in Sydney...

Studied Industrial Design...




                               (that’s him on the left)
          Kinloch UniLodge
          28th October 2010
who
  is                   ?
Born in Santiago, Chile...

Grew up in Sydney...

Studied Industrial Design...

Did a bunch of Stuff...




                               (some logos)
          Kinloch UniLodge
          28th October 2010
who
  is                   ?
Born in Santiago, Chile...

Grew up in Sydney...

Studied Industrial Design...

Did a bunch of Stuff...




                               (some graphics)
          Kinloch UniLodge
          28th October 2010
who
  is                   ?
Born in Santiago, Chile...

Grew up in Sydney...

Studied Industrial Design...

Did a bunch of Stuff...




                               (some packaging)
          Kinloch UniLodge
          28th October 2010
who
  is                   ?
Born in Santiago, Chile...

Grew up in Sydney...

Studied Industrial Design...

Did a bunch of Stuff...




                               (some events)
          Kinloch UniLodge
          28th October 2010
who
  is                   ?
Born in Santiago, Chile...

Grew up in Sydney...

Studied Industrial Design...

Did a bunch of Stuff...




                               (some events)
          Kinloch UniLodge
          28th October 2010
who
  is                   ?
Born in Santiago, Chile...

Grew up in Sydney...

Studied Industrial Design...

Did a bunch of Stuff...




                               (some games)
          Kinloch UniLodge
          28th October 2010
who
  is                   ?
Born in Santiago, Chile...

Grew up in Sydney...

Studied Industrial Design...

Did a bunch of Stuff...

came to ANU to get his Masters (of MGMT)...




          Kinloch UniLodge
          28th October 2010
who
  is                   ?
Born in Santiago, Chile...

Grew up in Sydney...

Studied Industrial Design...

Did a bunch of Stuff...

came to ANU to get his Masters (of MGMT)...

...and here we are now.


          Kinloch UniLodge
          28th October 2010
Design for Humans
Observe Project Produce




      Kinloch UniLodge
      28th October 2010
Design for Humans         But first...
Observe Project Produce




      Kinloch UniLodge
      28th October 2010
What is Design?
Discipline Process Product




        Kinloch UniLodge
        28th October 2010
What is Design?              first of all, design is a profession
                               that integrates knowledge from
Discipline Process Product                a wide range of fields.




        Kinloch UniLodge
        28th October 2010
What is Design?              secondly, design is a verb that
                             refers to the act of developing
Discipline Process Product     plans, projects and products.




        Kinloch UniLodge
        28th October 2010
What is Design?              finally, design is a noun, used
                              to describe the output of the
Discipline Process Product         aforementioned process.




        Kinloch UniLodge
        28th October 2010
What is Design?              is design ART?
Discipline Process Product




        Kinloch UniLodge
        28th October 2010
aesthetics

                             drawing

What is Design?              is design ART?
                              composition
Discipline Process Product       sculpture




        Kinloch UniLodge
        28th October 2010
aesthetics

                                               drawing

What is Design?                             is design ART?
                                             composition
Discipline Process Product                          sculpture



                               manufacturing

                               lifecycle analysis

                             ENGINEERING
                                  structures




        Kinloch UniLodge
        28th October 2010
marketing                 aesthetics

                                management                    drawing

What is Design?              BUSINESS                     is design ART?
                                                           composition
Discipline Process Product    entrepreneurship
                                                                  sculpture



                                             manufacturing

                                            lifecycle analysis

                                       ENGINEERING
                                                 structures




        Kinloch UniLodge
        28th October 2010
onthology           ethnography
                                                           research

                                               marketing                aesthetics

                                        management                      drawing

What is Design?                    BUSINESS                           is design ART?
                                                                       composition
Discipline Process Product            entrepreneurship
                                                                            sculpture


                             communication                                           social
                                                      manufacturing                  psychology
                                 ergonomics           lifecycle analysis
                                                                                     ethics
                                      I.C.T.
                                                  ENGINEERING
                                                           structures




        Kinloch UniLodge
        28th October 2010
What is Design?              BUSINESS    is design ART?
Discipline Process Product




                                  ENGINEERING



        Kinloch UniLodge
        28th October 2010
The Design Object.
Form Function Usability Context




        Kinloch UniLodge
        28th October 2010
The Design Object.
Form Function Usability Context




        Kinloch UniLodge
        28th October 2010
The Design Object.
Form Function Usability Context




        Kinloch UniLodge
        28th October 2010
Colour
                                                shape



The Design Object.
Form Function Usability Context
What is it?
                                    Size

“Gel Containment Capsule...




                                   Materials
                                  & Processes

          Kinloch UniLodge
          28th October 2010
The Design Object.
Form Function Usability Context
      What’s it for?
                                    Identifies the Company
                                    (and that it’s Patent Pending!)
“Gel Containment Capsule
 that Reduces spoilage of Grapes…
                                         Holds Nutrients

                                                Plugs on to the Stem



         Kinloch UniLodge
         28th October 2010
Here come the Fingers!


The Design Object.
Form Function Usability Context
                   How is it used?

“Gel Containment Capsule
 that Reduces spoilage of Grapes,
 and is applied during Harvest…
                                                Here come the Grapes!




         Kinloch UniLodge
         28th October 2010
The Design Object.
Form Function Usability Context
                             Where & Why?

“Gel Containment Capsule
 that Reduces spoilage of Grapes,
 and is applied during Harvest
 In the Chilean Agro-Industry”




         Kinloch UniLodge
         28th October 2010
Context

                                                             Usability
                                                               Human




                                              cto c




                                                                                  C u ct o r
                                            Fa omi
The Design Object.                                             Factors




                                                 rs




                                                                                     Fa
                                                                                     l tu s
                                              on




                                                                                         r al
                                            Ec
Form Function Usability Context
A good Design Object recognizes its User,                     Design             Form
and equally addresses all four aspects.       Function                        Aesthetic
                                                Technical                   & Symbolic
                                                 Factors                       Factors


                                                            Technological
                                                               Factors




          Kinloch UniLodge
          28th October 2010
The Design Object.                So, what were we
Form Function Usability Context     talking about?




        Kinloch UniLodge
        28th October 2010
Design for Humans
Observe Project Produce




      Kinloch UniLodge
      28th October 2010
Design for Humans             observation allows you to
                          identify needs, which are the
Observe Project Produce    starting point for innovation.




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
Form
Function
Usability
Context
                                Look at how the need has been solved previously.




            Kinloch UniLodge
            28th October 2010
Design for Humans
Observe Project Produce
Form
Function
Usability
Context
                                …And all the possible substitutes.




            Kinloch UniLodge
            28th October 2010
Design for Humans
Observe Project Produce
Form
Function
Usability
Context
                                Understand how they solve the problem…




            Kinloch UniLodge
            28th October 2010
Design for Humans
Observe Project Produce
Form
Function
Usability
Context
                                …And what alternatives you have.




            Kinloch UniLodge
            28th October 2010
Design for Humans
Observe Project Produce
Form
Function
Usability
Context
                                How do your customers use your product?




            Kinloch UniLodge
            28th October 2010
Design for Humans
Observe Project Produce
Form
Function
Usability
Context
                                What are their physical capabilities?




            Kinloch UniLodge
            28th October 2010
Design for Humans
Observe Project Produce
Form
Function
Usability
Context
                                What challenges do they face day-to-day?




            Kinloch UniLodge
            28th October 2010
Design for Humans
Observe Project Produce
Form
Function
Usability
Context
                                What are they thinking?




            Kinloch UniLodge
            28th October 2010
Design for Humans
Observe Project Produce
Form
Function
Usability
Context
                                Will they use your design in the same way?




            Kinloch UniLodge
            28th October 2010
Design for Humans
Observe Project Produce
Form
Function
Usability
Context
                                Look at this context…




            Kinloch UniLodge
            28th October 2010
Design for Humans
Observe Project Produce
Form
Function
Usability
Context
                                Look at this context… and this one…




            Kinloch UniLodge
            28th October 2010
Design for Humans
Observe Project Produce
Form
Function
Usability
Context
                                Look at this context… and this one… and that.




            Kinloch UniLodge
            28th October 2010
Design for Humans
Observe Project Produce
Form
Function
Usability
Context
                                Are they similar or different? How so?




            Kinloch UniLodge
            28th October 2010
Context

                                                        Usability
Design for Humans
Observe Project Produce                                   Design
Form           Observation allows you       Fu
                                                 nc                    r   m
Function       to make informed decisions             tio
                                                          n         Fo
Usability      while satisfying the need
Context        you’ve identified.




            Kinloch UniLodge
            28th October 2010
Design for Humans            analyze what you’ve observed, and
                          apply methodical creativity to develop
Observe Project Produce      ideas that satisfy your user’s needs.




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
          Planning
          Innovation
          Sketching
          Evaluation




      Kinloch UniLodge
      28th October 2010
References
                                        & Current
                                        Situation
                          Assessment
Design for Humans         & Revision                  Vision &
                                                      Objectives
Observe Project Produce                 The Need
          Planning           Tasks                   Indicators
          Innovation       & Timeline                & Outcomes
          Sketching
                                        Strategies
          Evaluation                    & Method




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
          Planning
          Innovation
          Sketching
          Evaluation
                          Brainstorm, anyone?




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
          Planning
          Innovation
          Sketching
          Evaluation




                          ???
      Kinloch UniLodge
      28th October 2010
Creativity
                                    User Needs
                                    & Benefits

Design for Humans
Observe Project Produce             Innovation
          Planning        Te                             l
                            ch                       cia
                                                  er y
          Innovation      Vi nolo                m ilit
                            ab gi              m b
          Sketching            ili ca
                                  ty l       Co easi
          Evaluation                           F

                                   Observation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
          Planning
          Innovation
          Sketching
          Evaluation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
          Planning
          Innovation
          Sketching
          Evaluation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
          Planning
          Innovation
          Sketching
          Evaluation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
          Planning
          Innovation
          Sketching
          Evaluation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
          Planning
          Innovation
          Sketching
          Evaluation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
          Planning
          Innovation
          Sketching
          Evaluation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
          Planning
          Innovation
          Sketching
          Evaluation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
          Planning
          Innovation
          Sketching
          Evaluation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
          Planning
          Innovation
          Sketching
          Evaluation




      Kinloch UniLodge
      28th October 2010
Feasibility

                                      End-User
                                    Requirements
Design for Humans
Observe Project Produce                Project
                                      Objectives
          Planning




                          Pr uire
                          Re
                            od m




                                                        ts
          Innovation




                                                  re e t
                             q




                                                      en
                               uc e n




                                                ui rk
                                                    m
                                              eq Ma
                                 tio ts
          Sketching




                                    n
          Evaluation




                                              R
                                    Originality




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
          Planning
          Innovation
          Sketching
          Evaluation
                          Form-related problems.




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
          Planning
          Innovation
          Sketching
          Evaluation

                          Function-related problems.




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
          Planning
          Innovation
          Sketching
          Evaluation

                          Usability-related problems.




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
        Planning
        Innovation
        Sketching
        Evaluation

                          …And of course, the Context.
Design for Humans
Observe Project Produce
          Planning        Before you move on, verify the following:
          Innovation      - The End-User’s need is satisfied.
          Sketching       - The product is Technologically Feasible.
          Evaluation      - The product has some degree of Commercial Viability.




      Kinloch UniLodge
      28th October 2010
Design for Humans         bringing an idea into the real world,
                           through technical information that
Observe Project Produce      makes it possible to manufacture.




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation




      Kinloch UniLodge
      28th October 2010
Input




Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation



                                           Output

      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation




      Kinloch UniLodge
      28th October 2010
Design for Humans
Observe Project Produce
                          Specifications
                          Technology
                          Prototyping
                          Presentation




      Kinloch UniLodge
      28th October 2010
Component Parts
                                                     +
                                               Cost Estimates



Design for Humans                                Materials
                                                    +
                                           Manufacturing Processes
Observe Project Produce
                          Specifications
                                                 Final Test
                          Technology           (First of Run)
                          Prototyping
                          Presentation           Branding
                                                     +
                                               Business Model




      Kinloch UniLodge
      28th October 2010
Design for Humans         Wrapping up…
Observe Project Produce   (some projections)




      Kinloch UniLodge
      28th October 2010
Design for the Future
Co-Creation Services        Sustainability




        Kinloch UniLodge
        28th October 2010
Design for the Future
Co-Creation Services        Sustainability
From Manufacturing…                      …to Knowledge-based economies.




        Kinloch UniLodge
        28th October 2010
Design for the Future
Co-Creation Services        Sustainability
From Manufacturing…                      …to Knowledge-based economies.
From Product Development…                        …to Value Co-Creation.




        Kinloch UniLodge
        28th October 2010
Design for the Future
Co-Creation Services        Sustainability
From Manufacturing…                      …to Knowledge-based economies.
From Product Development…                         …to Value Co-Creation.
From Products…                             …to Product-Service Systems.




        Kinloch UniLodge
        28th October 2010
Design for the Future
Co-Creation Services        Sustainability
From Manufacturing…                      …to Knowledge-based economies.
From Product Development…                         …to Value Co-Creation.
From Products…                             …to Product-Service Systems.
From Product Innovation…                  …to Business Model Innovation.



        Kinloch UniLodge
        28th October 2010
Design for the Future
Co-Creation Services        Sustainability
From Manufacturing…                      …to Knowledge-based economies.
From Product Development…                         …to Value Co-Creation.
From Products…                             …to Product-Service Systems.
From Product Innovation…                  …to Business Model Innovation.
From Intellectual Property…                    …to Branded Experiences.


        Kinloch UniLodge
        28th October 2010
Design for the Future
Co-Creation Services        Sustainability
From Manufacturing…              …to Knowledge-based economies.
From Product Development…                 …to Value Co-Creation.
From Products…                     …to Product-Service Systems.
From Product Innovation…          …to Business Model Innovation.
From Intellectual Property…            …to Branded Experiences.
From Design…        …to Eco-Design…     …to Sustainable Design.

        Kinloch UniLodge
        28th October 2010
Design for the Future                        Any questions?
Co-Creation Services        Sustainability




        Kinloch UniLodge
        28th October 2010
h ing
                                                 et
                                             s om
Design for             thew for
                       no Future
                                                 ly
                                               te Any questions?
         d
Co-Creation n
               ple
          a Services
                    nt      Sustainability

          C o m  re
                  e
            d iff

        Kinloch UniLodge
        28th October 2010
once upon a time, I was a design student…
once upon a time, I was a design student…
one out of 18.000, spread across 50 schools…
once upon a time, I was a design student…
one out of 18.000, spread across 50 schools…
…and I realized that this was not just a problem.
once upon a time, I was a design student…
one out of 18.000, spread across 50 schools…
…and I realized that this was not just a problem.

it was also an opportunity.
Design
Academy in
 a State of
Disconnect
Citizenry
                                                                                                                  Design Industry
                                                                         Difficulty to Communicate
                              Lack of Clarity concerning                 Design’s true Value to                            Private Sector
                                Student’s future career.                 Society
                                                                       Lack of Unified                                          Public Sector
                         Lacking Incentives for                        Discourse
                       Professional Association
                                                                                                         Lack of Protocols for interaction with other
                                                                                                         Sectors of Society
Discipline inhibiting its own Development
                                                                  Diverse Graduate
                        Lack of Self-Criticism                    Profiles
                                                                                                     Design Isolated from other
                                                                                                     Disciplines
    Lack of Cross-Sector                              Design
               Activities                          Academia en
                                                   Academy in                                                                   Low level of
                                                   Contexto de                                                                  Workforce
                      Personalized                  a State of          Isolated from Productive      Education
                                                  Desvinculación                                                                Insertion
                       Curriculum                   Disconnect          Environment                   inconsistent with
                                                                                                      real Market needs.
                                  Diverse
                                 Curricula                                     Lack of Internships
                                                                               & Traineeships
                      Diversity of
               Disciplinary Focus
                                                  Diversity of                               Non-Practicing
       Large number of                            Methodologies      Reluctance to           Educators
 Design Schools in Chile                                             Join Professional
                                                                     Associations
             Educators with Diverse
         Professional and Academic
                       Backgrounds
Establishing
Student-Level
  Networks
Incentives for
                                            Professional          Design Industry
                                            Association




                    Establishing
                   Student-Level
                     Networks
                                                     Design
                                                   perceived as
                                                    Source of          Private Sector
                                                   Competitive
                                                    Advantage


            Understanding
Citizenry    of Design’s
             Social Role               Design
                                      Included
                                   in Government      Public Sector
                                        Policy
at its peak, the community housed over 15.000 members
at its peak, the community housed over 15.000 members

it displayed over 30.000 projects from all areas of design
at its peak, the community housed over 15.000 members

it displayed over 30.000 projects from all areas of design

we received 50.000 to 120.000 monthly visitors
at its peak, the community housed over 15.000 members

it displayed over 30.000 projects from all areas of design

we received 50.000 to 120.000 monthly visitors

from over 100 countries
at its peak, the community housed over 15.000 members

it displayed over 30.000 projects from all areas of design

we received 50.000 to 120.000 monthly visitors

from over 100 countries
reaching a global WWW ranking of 77.000 (which isn’t that bad)
at its peak, the community housed over 15.000 members

 it displayed over 30.000 projects from all areas of design

we received 50.000 to 120.000 monthly visitors

from over 100 countries
reaching a global WWW ranking of 77.000 (which isn’t that bad)

…and then our server burnt down. literally, up in smoke.
so what did I learn from this?
so what did I learn from this?
first, that you can achieve anything
so what did I learn from this?
first, that you can achieve anything
and second, that it requires:
so what did I learn from this?
first, that you can achieve anything
and second, that it requires:
courage, perseverance and teamwork.
(info@anuv8.com)

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Design for Humans_ANUV8_Kinloch Lodge_2010

  • 1. Design for Humans Observe Project Produce Kinloch UniLodge 28th October 2010
  • 2. who is ? Born in Santiago, Chile... (dramatized for humorous purposes) Kinloch UniLodge 28th October 2010
  • 3. who is ? Born in Santiago, Chile... Grew up in Sydney... (...but he didn’t like the beach) Kinloch UniLodge 28th October 2010
  • 4. who is ? Born in Santiago, Chile... Grew up in Sydney... Studied Industrial Design... (that’s him on the left) Kinloch UniLodge 28th October 2010
  • 5. who is ? Born in Santiago, Chile... Grew up in Sydney... Studied Industrial Design... Did a bunch of Stuff... (some logos) Kinloch UniLodge 28th October 2010
  • 6. who is ? Born in Santiago, Chile... Grew up in Sydney... Studied Industrial Design... Did a bunch of Stuff... (some graphics) Kinloch UniLodge 28th October 2010
  • 7. who is ? Born in Santiago, Chile... Grew up in Sydney... Studied Industrial Design... Did a bunch of Stuff... (some packaging) Kinloch UniLodge 28th October 2010
  • 8. who is ? Born in Santiago, Chile... Grew up in Sydney... Studied Industrial Design... Did a bunch of Stuff... (some events) Kinloch UniLodge 28th October 2010
  • 9. who is ? Born in Santiago, Chile... Grew up in Sydney... Studied Industrial Design... Did a bunch of Stuff... (some events) Kinloch UniLodge 28th October 2010
  • 10. who is ? Born in Santiago, Chile... Grew up in Sydney... Studied Industrial Design... Did a bunch of Stuff... (some games) Kinloch UniLodge 28th October 2010
  • 11. who is ? Born in Santiago, Chile... Grew up in Sydney... Studied Industrial Design... Did a bunch of Stuff... came to ANU to get his Masters (of MGMT)... Kinloch UniLodge 28th October 2010
  • 12. who is ? Born in Santiago, Chile... Grew up in Sydney... Studied Industrial Design... Did a bunch of Stuff... came to ANU to get his Masters (of MGMT)... ...and here we are now. Kinloch UniLodge 28th October 2010
  • 13. Design for Humans Observe Project Produce Kinloch UniLodge 28th October 2010
  • 14. Design for Humans But first... Observe Project Produce Kinloch UniLodge 28th October 2010
  • 15. What is Design? Discipline Process Product Kinloch UniLodge 28th October 2010
  • 16. What is Design? first of all, design is a profession that integrates knowledge from Discipline Process Product a wide range of fields. Kinloch UniLodge 28th October 2010
  • 17. What is Design? secondly, design is a verb that refers to the act of developing Discipline Process Product plans, projects and products. Kinloch UniLodge 28th October 2010
  • 18. What is Design? finally, design is a noun, used to describe the output of the Discipline Process Product aforementioned process. Kinloch UniLodge 28th October 2010
  • 19. What is Design? is design ART? Discipline Process Product Kinloch UniLodge 28th October 2010
  • 20. aesthetics drawing What is Design? is design ART? composition Discipline Process Product sculpture Kinloch UniLodge 28th October 2010
  • 21. aesthetics drawing What is Design? is design ART? composition Discipline Process Product sculpture manufacturing lifecycle analysis ENGINEERING structures Kinloch UniLodge 28th October 2010
  • 22. marketing aesthetics management drawing What is Design? BUSINESS is design ART? composition Discipline Process Product entrepreneurship sculpture manufacturing lifecycle analysis ENGINEERING structures Kinloch UniLodge 28th October 2010
  • 23. onthology ethnography research marketing aesthetics management drawing What is Design? BUSINESS is design ART? composition Discipline Process Product entrepreneurship sculpture communication social manufacturing psychology ergonomics lifecycle analysis ethics I.C.T. ENGINEERING structures Kinloch UniLodge 28th October 2010
  • 24. What is Design? BUSINESS is design ART? Discipline Process Product ENGINEERING Kinloch UniLodge 28th October 2010
  • 25. The Design Object. Form Function Usability Context Kinloch UniLodge 28th October 2010
  • 26. The Design Object. Form Function Usability Context Kinloch UniLodge 28th October 2010
  • 27. The Design Object. Form Function Usability Context Kinloch UniLodge 28th October 2010
  • 28. Colour shape The Design Object. Form Function Usability Context What is it? Size “Gel Containment Capsule... Materials & Processes Kinloch UniLodge 28th October 2010
  • 29. The Design Object. Form Function Usability Context What’s it for? Identifies the Company (and that it’s Patent Pending!) “Gel Containment Capsule that Reduces spoilage of Grapes… Holds Nutrients Plugs on to the Stem Kinloch UniLodge 28th October 2010
  • 30. Here come the Fingers! The Design Object. Form Function Usability Context How is it used? “Gel Containment Capsule that Reduces spoilage of Grapes, and is applied during Harvest… Here come the Grapes! Kinloch UniLodge 28th October 2010
  • 31. The Design Object. Form Function Usability Context Where & Why? “Gel Containment Capsule that Reduces spoilage of Grapes, and is applied during Harvest In the Chilean Agro-Industry” Kinloch UniLodge 28th October 2010
  • 32. Context Usability Human cto c C u ct o r Fa omi The Design Object. Factors rs Fa l tu s on r al Ec Form Function Usability Context A good Design Object recognizes its User, Design Form and equally addresses all four aspects. Function Aesthetic Technical & Symbolic Factors Factors Technological Factors Kinloch UniLodge 28th October 2010
  • 33. The Design Object. So, what were we Form Function Usability Context talking about? Kinloch UniLodge 28th October 2010
  • 34. Design for Humans Observe Project Produce Kinloch UniLodge 28th October 2010
  • 35. Design for Humans observation allows you to identify needs, which are the Observe Project Produce starting point for innovation. Kinloch UniLodge 28th October 2010
  • 36. Design for Humans Observe Project Produce Form Function Usability Context Look at how the need has been solved previously. Kinloch UniLodge 28th October 2010
  • 37. Design for Humans Observe Project Produce Form Function Usability Context …And all the possible substitutes. Kinloch UniLodge 28th October 2010
  • 38. Design for Humans Observe Project Produce Form Function Usability Context Understand how they solve the problem… Kinloch UniLodge 28th October 2010
  • 39. Design for Humans Observe Project Produce Form Function Usability Context …And what alternatives you have. Kinloch UniLodge 28th October 2010
  • 40. Design for Humans Observe Project Produce Form Function Usability Context How do your customers use your product? Kinloch UniLodge 28th October 2010
  • 41. Design for Humans Observe Project Produce Form Function Usability Context What are their physical capabilities? Kinloch UniLodge 28th October 2010
  • 42. Design for Humans Observe Project Produce Form Function Usability Context What challenges do they face day-to-day? Kinloch UniLodge 28th October 2010
  • 43. Design for Humans Observe Project Produce Form Function Usability Context What are they thinking? Kinloch UniLodge 28th October 2010
  • 44. Design for Humans Observe Project Produce Form Function Usability Context Will they use your design in the same way? Kinloch UniLodge 28th October 2010
  • 45. Design for Humans Observe Project Produce Form Function Usability Context Look at this context… Kinloch UniLodge 28th October 2010
  • 46. Design for Humans Observe Project Produce Form Function Usability Context Look at this context… and this one… Kinloch UniLodge 28th October 2010
  • 47. Design for Humans Observe Project Produce Form Function Usability Context Look at this context… and this one… and that. Kinloch UniLodge 28th October 2010
  • 48. Design for Humans Observe Project Produce Form Function Usability Context Are they similar or different? How so? Kinloch UniLodge 28th October 2010
  • 49. Context Usability Design for Humans Observe Project Produce Design Form Observation allows you Fu nc r m Function to make informed decisions tio n Fo Usability while satisfying the need Context you’ve identified. Kinloch UniLodge 28th October 2010
  • 50. Design for Humans analyze what you’ve observed, and apply methodical creativity to develop Observe Project Produce ideas that satisfy your user’s needs. Kinloch UniLodge 28th October 2010
  • 51. Design for Humans Observe Project Produce Planning Innovation Sketching Evaluation Kinloch UniLodge 28th October 2010
  • 52. References & Current Situation Assessment Design for Humans & Revision Vision & Objectives Observe Project Produce The Need Planning Tasks Indicators Innovation & Timeline & Outcomes Sketching Strategies Evaluation & Method Kinloch UniLodge 28th October 2010
  • 53. Design for Humans Observe Project Produce Planning Innovation Sketching Evaluation Brainstorm, anyone? Kinloch UniLodge 28th October 2010
  • 54. Design for Humans Observe Project Produce Planning Innovation Sketching Evaluation ??? Kinloch UniLodge 28th October 2010
  • 55. Creativity User Needs & Benefits Design for Humans Observe Project Produce Innovation Planning Te l ch cia er y Innovation Vi nolo m ilit ab gi m b Sketching ili ca ty l Co easi Evaluation F Observation Kinloch UniLodge 28th October 2010
  • 56. Design for Humans Observe Project Produce Planning Innovation Sketching Evaluation Kinloch UniLodge 28th October 2010
  • 57. Design for Humans Observe Project Produce Planning Innovation Sketching Evaluation Kinloch UniLodge 28th October 2010
  • 58. Design for Humans Observe Project Produce Planning Innovation Sketching Evaluation Kinloch UniLodge 28th October 2010
  • 59. Design for Humans Observe Project Produce Planning Innovation Sketching Evaluation Kinloch UniLodge 28th October 2010
  • 60. Design for Humans Observe Project Produce Planning Innovation Sketching Evaluation Kinloch UniLodge 28th October 2010
  • 61. Design for Humans Observe Project Produce Planning Innovation Sketching Evaluation Kinloch UniLodge 28th October 2010
  • 62. Design for Humans Observe Project Produce Planning Innovation Sketching Evaluation Kinloch UniLodge 28th October 2010
  • 63. Design for Humans Observe Project Produce Planning Innovation Sketching Evaluation Kinloch UniLodge 28th October 2010
  • 64. Design for Humans Observe Project Produce Planning Innovation Sketching Evaluation Kinloch UniLodge 28th October 2010
  • 65. Feasibility End-User Requirements Design for Humans Observe Project Produce Project Objectives Planning Pr uire Re od m ts Innovation re e t q en uc e n ui rk m eq Ma tio ts Sketching n Evaluation R Originality Kinloch UniLodge 28th October 2010
  • 66. Design for Humans Observe Project Produce Planning Innovation Sketching Evaluation Form-related problems. Kinloch UniLodge 28th October 2010
  • 67. Design for Humans Observe Project Produce Planning Innovation Sketching Evaluation Function-related problems. Kinloch UniLodge 28th October 2010
  • 68. Design for Humans Observe Project Produce Planning Innovation Sketching Evaluation Usability-related problems. Kinloch UniLodge 28th October 2010
  • 69. Design for Humans Observe Project Produce Planning Innovation Sketching Evaluation …And of course, the Context.
  • 70. Design for Humans Observe Project Produce Planning Before you move on, verify the following: Innovation - The End-User’s need is satisfied. Sketching - The product is Technologically Feasible. Evaluation - The product has some degree of Commercial Viability. Kinloch UniLodge 28th October 2010
  • 71. Design for Humans bringing an idea into the real world, through technical information that Observe Project Produce makes it possible to manufacture. Kinloch UniLodge 28th October 2010
  • 72. Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Kinloch UniLodge 28th October 2010
  • 73. Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Kinloch UniLodge 28th October 2010
  • 74. Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Kinloch UniLodge 28th October 2010
  • 75. Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Kinloch UniLodge 28th October 2010
  • 76. Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Kinloch UniLodge 28th October 2010
  • 77. Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Kinloch UniLodge 28th October 2010
  • 78. Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Kinloch UniLodge 28th October 2010
  • 79. Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Kinloch UniLodge 28th October 2010
  • 80. Input Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Output Kinloch UniLodge 28th October 2010
  • 81. Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Kinloch UniLodge 28th October 2010
  • 82. Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Kinloch UniLodge 28th October 2010
  • 83. Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Kinloch UniLodge 28th October 2010
  • 84. Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Kinloch UniLodge 28th October 2010
  • 85. Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Kinloch UniLodge 28th October 2010
  • 86. Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Kinloch UniLodge 28th October 2010
  • 87. Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Kinloch UniLodge 28th October 2010
  • 88. Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Kinloch UniLodge 28th October 2010
  • 89. Design for Humans Observe Project Produce Specifications Technology Prototyping Presentation Kinloch UniLodge 28th October 2010
  • 90. Component Parts + Cost Estimates Design for Humans Materials + Manufacturing Processes Observe Project Produce Specifications Final Test Technology (First of Run) Prototyping Presentation Branding + Business Model Kinloch UniLodge 28th October 2010
  • 91. Design for Humans Wrapping up… Observe Project Produce (some projections) Kinloch UniLodge 28th October 2010
  • 92. Design for the Future Co-Creation Services Sustainability Kinloch UniLodge 28th October 2010
  • 93. Design for the Future Co-Creation Services Sustainability From Manufacturing… …to Knowledge-based economies. Kinloch UniLodge 28th October 2010
  • 94. Design for the Future Co-Creation Services Sustainability From Manufacturing… …to Knowledge-based economies. From Product Development… …to Value Co-Creation. Kinloch UniLodge 28th October 2010
  • 95. Design for the Future Co-Creation Services Sustainability From Manufacturing… …to Knowledge-based economies. From Product Development… …to Value Co-Creation. From Products… …to Product-Service Systems. Kinloch UniLodge 28th October 2010
  • 96. Design for the Future Co-Creation Services Sustainability From Manufacturing… …to Knowledge-based economies. From Product Development… …to Value Co-Creation. From Products… …to Product-Service Systems. From Product Innovation… …to Business Model Innovation. Kinloch UniLodge 28th October 2010
  • 97. Design for the Future Co-Creation Services Sustainability From Manufacturing… …to Knowledge-based economies. From Product Development… …to Value Co-Creation. From Products… …to Product-Service Systems. From Product Innovation… …to Business Model Innovation. From Intellectual Property… …to Branded Experiences. Kinloch UniLodge 28th October 2010
  • 98. Design for the Future Co-Creation Services Sustainability From Manufacturing… …to Knowledge-based economies. From Product Development… …to Value Co-Creation. From Products… …to Product-Service Systems. From Product Innovation… …to Business Model Innovation. From Intellectual Property… …to Branded Experiences. From Design… …to Eco-Design… …to Sustainable Design. Kinloch UniLodge 28th October 2010
  • 99. Design for the Future Any questions? Co-Creation Services Sustainability Kinloch UniLodge 28th October 2010
  • 100. h ing et s om Design for thew for no Future ly te Any questions? d Co-Creation n ple a Services nt Sustainability C o m re e d iff Kinloch UniLodge 28th October 2010
  • 101. once upon a time, I was a design student…
  • 102. once upon a time, I was a design student… one out of 18.000, spread across 50 schools…
  • 103. once upon a time, I was a design student… one out of 18.000, spread across 50 schools… …and I realized that this was not just a problem.
  • 104. once upon a time, I was a design student… one out of 18.000, spread across 50 schools… …and I realized that this was not just a problem. it was also an opportunity.
  • 105. Design Academy in a State of Disconnect
  • 106. Citizenry Design Industry Difficulty to Communicate Lack of Clarity concerning Design’s true Value to Private Sector Student’s future career. Society Lack of Unified Public Sector Lacking Incentives for Discourse Professional Association Lack of Protocols for interaction with other Sectors of Society Discipline inhibiting its own Development Diverse Graduate Lack of Self-Criticism Profiles Design Isolated from other Disciplines Lack of Cross-Sector Design Activities Academia en Academy in Low level of Contexto de Workforce Personalized a State of Isolated from Productive Education Desvinculación Insertion Curriculum Disconnect Environment inconsistent with real Market needs. Diverse Curricula Lack of Internships & Traineeships Diversity of Disciplinary Focus Diversity of Non-Practicing Large number of Methodologies Reluctance to Educators Design Schools in Chile Join Professional Associations Educators with Diverse Professional and Academic Backgrounds
  • 108. Incentives for Professional Design Industry Association Establishing Student-Level Networks Design perceived as Source of Private Sector Competitive Advantage Understanding Citizenry of Design’s Social Role Design Included in Government Public Sector Policy
  • 109.
  • 110.
  • 111.
  • 112. at its peak, the community housed over 15.000 members
  • 113. at its peak, the community housed over 15.000 members it displayed over 30.000 projects from all areas of design
  • 114. at its peak, the community housed over 15.000 members it displayed over 30.000 projects from all areas of design we received 50.000 to 120.000 monthly visitors
  • 115. at its peak, the community housed over 15.000 members it displayed over 30.000 projects from all areas of design we received 50.000 to 120.000 monthly visitors from over 100 countries
  • 116. at its peak, the community housed over 15.000 members it displayed over 30.000 projects from all areas of design we received 50.000 to 120.000 monthly visitors from over 100 countries reaching a global WWW ranking of 77.000 (which isn’t that bad)
  • 117. at its peak, the community housed over 15.000 members it displayed over 30.000 projects from all areas of design we received 50.000 to 120.000 monthly visitors from over 100 countries reaching a global WWW ranking of 77.000 (which isn’t that bad) …and then our server burnt down. literally, up in smoke.
  • 118. so what did I learn from this?
  • 119. so what did I learn from this? first, that you can achieve anything
  • 120. so what did I learn from this? first, that you can achieve anything and second, that it requires:
  • 121. so what did I learn from this? first, that you can achieve anything and second, that it requires: courage, perseverance and teamwork.
  • 122.