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How to innovate: 
 Creating the strategy for success




 Professor William Webb
Defining innovation



   “The successful exploitation
    of new ideas” – Technology 
   Strategy Board, UK
   Is all innovation good? 
   (financial service?)
   Do those who call for it
   actually want it and do
   much to make it happen?
   Not just technology – also 
   process ideas, etc. 


Page 2
Does anyone know the magic formula?

                            If they did they’d be a constant 
                            innovator and very rich
                            I’m not (but am trying…) 
                            including Government, 
                            regulator, academia, large 
                            company and start‐up
                            So don’t expect the answer but 
                            perhaps some stimulating 
                            insights
Does Goodhart’s Law apply?




    So what is changing in the world?
Change 1: Innovation comes from individuals




 Innovation often comes as a solution to a problem – good to be 
 exposed to lots of real and hard problems.
Change 2: Start‐ups generate most ideas


   Less corporate R&D
   Broad failure to get ideas out of corporate labs
   Recognition of innovators’ dilemma
   Better acquisition and integration of start‐ups as a route to scale 
   Less military spending (led to many previous innovations). 
   (So why do we pay so much attention to what large companies 
   say they’ll do?)


 For the WSJ Awards 2012, 65% of entries
 and 85% of winners were from SMEs
Change 3: The Internet changes everything
   Spread messages
   Speed change
   Market ideas
   Sell products
   Provide platforms and services
Change 4: The issue of the day (or decade)
   Current problems include 
     Healthcare
     Security
     Energy
     The Cloud
   But most “innovation” very incremental
Does innovation need a place?
   Tempting to believe that the Internet means location is not 
   important, however…
   Clusters do make a difference
     Recruitment
     Facilities
     Brand and image
     Funding
     Support organisations (eg conference companies)
   Clusters favour small companies
   Lots of exposure to hard problems
   Experienced entrepreneurs make 3x difference to success rate
Telecoms has its own challenges


   Difference between terminal and networks and the “two‐ends”
   problem
   Need for regulation
   Barriers to entry
   Domination by mobile operators
   Need for more Government intervention
Weightless: An example of innovation?




   White space as an enabler, plus for UK but need help to go global 
   Technical bit simple – it’s all about perception
   Open standard, problems with current bodies, establishing a new 
   one expensive but plausible with Internet
   Problems with getting mobile operators to innovate – need a truly 
   competitive telecoms market
   Need a clear market, smart meters helps, other Government 
   procurement for smart cities would be good
   Clearer signs innovation will be promoted
   (Interesting no large company in this space)
So what have we deduced so far?
  Take an individual with all the right personal characteristics 
  (inventive, experienced, optimistic, driven, persuasive)
  Put them in the right environment (cluster, exposure to issues, 
  VC community)
  Pick something more than incremental but where barriers to 
  entry etc are tractable (hard but not too hard)
  Use new communications tools effectively (not necessarily 
  excessively) – have PR team on board from start
What runs counter to standard belief
   Not large companies (except Apple)
   As much about PR as engineering
   Locality is important despite “globalisation of Internet”
   National regulation may be important
   Engineering skills necessary but far from critical
In summary




   There’s no formula for innovation –
        you have to be innovative

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Cambridge Consultants Innovation Day 2012: How to innovate creating the strategy for success

  • 2. Defining innovation “The successful exploitation of new ideas” – Technology  Strategy Board, UK Is all innovation good?  (financial service?) Do those who call for it actually want it and do much to make it happen? Not just technology – also  process ideas, etc.  Page 2
  • 3. Does anyone know the magic formula? If they did they’d be a constant  innovator and very rich I’m not (but am trying…)  including Government,  regulator, academia, large  company and start‐up So don’t expect the answer but  perhaps some stimulating  insights
  • 4. Does Goodhart’s Law apply? So what is changing in the world?
  • 6. Change 2: Start‐ups generate most ideas Less corporate R&D Broad failure to get ideas out of corporate labs Recognition of innovators’ dilemma Better acquisition and integration of start‐ups as a route to scale  Less military spending (led to many previous innovations).  (So why do we pay so much attention to what large companies  say they’ll do?) For the WSJ Awards 2012, 65% of entries and 85% of winners were from SMEs
  • 7. Change 3: The Internet changes everything Spread messages Speed change Market ideas Sell products Provide platforms and services
  • 8. Change 4: The issue of the day (or decade) Current problems include  Healthcare Security Energy The Cloud But most “innovation” very incremental
  • 9. Does innovation need a place? Tempting to believe that the Internet means location is not  important, however… Clusters do make a difference Recruitment Facilities Brand and image Funding Support organisations (eg conference companies) Clusters favour small companies Lots of exposure to hard problems Experienced entrepreneurs make 3x difference to success rate
  • 10. Telecoms has its own challenges Difference between terminal and networks and the “two‐ends” problem Need for regulation Barriers to entry Domination by mobile operators Need for more Government intervention
  • 11. Weightless: An example of innovation? White space as an enabler, plus for UK but need help to go global  Technical bit simple – it’s all about perception Open standard, problems with current bodies, establishing a new  one expensive but plausible with Internet Problems with getting mobile operators to innovate – need a truly  competitive telecoms market Need a clear market, smart meters helps, other Government  procurement for smart cities would be good Clearer signs innovation will be promoted (Interesting no large company in this space)
  • 12. So what have we deduced so far? Take an individual with all the right personal characteristics  (inventive, experienced, optimistic, driven, persuasive) Put them in the right environment (cluster, exposure to issues,  VC community) Pick something more than incremental but where barriers to  entry etc are tractable (hard but not too hard) Use new communications tools effectively (not necessarily  excessively) – have PR team on board from start
  • 13. What runs counter to standard belief Not large companies (except Apple) As much about PR as engineering Locality is important despite “globalisation of Internet” National regulation may be important Engineering skills necessary but far from critical
  • 14. In summary There’s no formula for innovation – you have to be innovative