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Organizational Knowledge   Beyond Lean Approach Carlos Eduardo DaSilva Global Quality Manager Vibracoustic NA A division of Freudenberg-NOK
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Global Business with…
…World Class Processes Lean Systems Initiative:  A Cultural Basis for Waste Elimination Six Sigma : A Scientific Basis for Variation Reduction ,[object Object],[object Object],[object Object],[object Object],[object Object],Best Practices – World Class Processes
Transition Time 1800 and early  1900  2000 and beyond Knowledge-Driven Work Network Alliances (Team Based) Information Systems Mass Production Vertical Hierarchies (Closed System) Assembly Line   Data based in  © Joel Cutcher-Gershenfeld, MIT - Lean Thinking - 2004  Craft Production Decentralized Enterprises Custom Manufacture and Tools 2000 and Beyond
Information is Everywhere
Knowledge is Power
Live Organism–Open Systems Data from © Joel Cutcher-Gershenfeld, MIT - Lean Thinking - 2004
Looking to the Future Data from © Carlos Eduardo DaSilva, SAE – Global Competition with Global Competence - 2008
Making Change Work Data from © Closing the Change Gap, IBM – Global CEO Study - 2008  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Key Concept PEOPLE PEOPLE PEOPLE PEOPLE PROCESS PROCESS PROCESS PROCESS CONTROL CONTROL CONTROL CONTROL
Quality as Result of… Data transformed becomes information. Information transformed becomes intelligence. Intelligence transformed becomes competitive advantage .
…Human Excellence GROUP BEHAVIOR / ORGANIZACIONAL TEAM BEHAVIOR Management INDIVIDUAL BEHAVIOR  SKILLS INDIVIDUAL BEHAVIOR  SKILLS ACTION INDIVIDUAL BEHAVIOR  SKILLS INDIVIDUAL BEHAVIOR  SKILLS ACTION ATTITUDE  COMPETENCE ATTITUDE  COMPETENCE Assurance ATTITUDE  COMPETENCE ATTITUDE  COMPETENCE Assurance KNOWLEDGE KNOWLEDGE KNOWLEDGE KNOWLEDGE
Planning the Future is… T P S
…Managing the Change “ T hinking” P roduction S ystem =  T oyota T
Execution “ It transfers the maximum number of tasks and responsibilities to those workers actually adding value to the car on the line, and it has  in place a system for detecting defects that quickly traces every problem, …” THE MACHINE THAT CHANGED THE WORLD James P. Womack, Daniel T. Jones, and Daniel Roos
The results
TPS is not a Tool Box…
TPS is Attitude… Jidoka Highlighting/Visualization of problems Quality must be built in during the manufacturing process for the Just-in-Time system to function Just-in-Time Making only “what is needed, when it is needed, and in the amount needed Producing quality products efficiently through the complete elimination of waste, inconsistencies, and unreasonable requirements on the production line Process Controls Waste Elimination
A normal day in the office…  Fast Response or “ Luck”
Real Time Process Control IPC MANUFACTURING KNOWLEDGE COMAKERSHIP SUPPLIER KNOWLEDGE VISUAL  FACTORY BEHAVIOR Basic Model from 2002 case study at USA Company Just in Time Database Reports MRB KPI Database Reports CAR KPI 5S Visual Aid KanBan Integration  Center
Manufacturing  System IPC  MANAGEMENT LEVEL Product Assurance  IPC  ENGINEERING LEVEL Quality Control  IPC  – OPERATOR LEVEL  Business Management  Effectiveness  Efficiency
Manufacturing Execution System
Real Time Tracking
Real Time Feedback
Look the Picture and… … count the  black dots! Thank You!! [email_address] Phone: +1 603 361 8303 Fast Response is Possible!!

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Organizational Knowledge - Beyond Lean Approach

  • 1. Organizational Knowledge Beyond Lean Approach Carlos Eduardo DaSilva Global Quality Manager Vibracoustic NA A division of Freudenberg-NOK
  • 2.
  • 4.
  • 5. Transition Time 1800 and early 1900 2000 and beyond Knowledge-Driven Work Network Alliances (Team Based) Information Systems Mass Production Vertical Hierarchies (Closed System) Assembly Line Data based in © Joel Cutcher-Gershenfeld, MIT - Lean Thinking - 2004 Craft Production Decentralized Enterprises Custom Manufacture and Tools 2000 and Beyond
  • 8. Live Organism–Open Systems Data from © Joel Cutcher-Gershenfeld, MIT - Lean Thinking - 2004
  • 9. Looking to the Future Data from © Carlos Eduardo DaSilva, SAE – Global Competition with Global Competence - 2008
  • 10.
  • 11. Key Concept PEOPLE PEOPLE PEOPLE PEOPLE PROCESS PROCESS PROCESS PROCESS CONTROL CONTROL CONTROL CONTROL
  • 12. Quality as Result of… Data transformed becomes information. Information transformed becomes intelligence. Intelligence transformed becomes competitive advantage .
  • 13. …Human Excellence GROUP BEHAVIOR / ORGANIZACIONAL TEAM BEHAVIOR Management INDIVIDUAL BEHAVIOR SKILLS INDIVIDUAL BEHAVIOR SKILLS ACTION INDIVIDUAL BEHAVIOR SKILLS INDIVIDUAL BEHAVIOR SKILLS ACTION ATTITUDE COMPETENCE ATTITUDE COMPETENCE Assurance ATTITUDE COMPETENCE ATTITUDE COMPETENCE Assurance KNOWLEDGE KNOWLEDGE KNOWLEDGE KNOWLEDGE
  • 14. Planning the Future is… T P S
  • 15. …Managing the Change “ T hinking” P roduction S ystem = T oyota T
  • 16. Execution “ It transfers the maximum number of tasks and responsibilities to those workers actually adding value to the car on the line, and it has in place a system for detecting defects that quickly traces every problem, …” THE MACHINE THAT CHANGED THE WORLD James P. Womack, Daniel T. Jones, and Daniel Roos
  • 18. TPS is not a Tool Box…
  • 19. TPS is Attitude… Jidoka Highlighting/Visualization of problems Quality must be built in during the manufacturing process for the Just-in-Time system to function Just-in-Time Making only “what is needed, when it is needed, and in the amount needed Producing quality products efficiently through the complete elimination of waste, inconsistencies, and unreasonable requirements on the production line Process Controls Waste Elimination
  • 20. A normal day in the office… Fast Response or “ Luck”
  • 21. Real Time Process Control IPC MANUFACTURING KNOWLEDGE COMAKERSHIP SUPPLIER KNOWLEDGE VISUAL FACTORY BEHAVIOR Basic Model from 2002 case study at USA Company Just in Time Database Reports MRB KPI Database Reports CAR KPI 5S Visual Aid KanBan Integration Center
  • 22. Manufacturing System IPC MANAGEMENT LEVEL Product Assurance IPC ENGINEERING LEVEL Quality Control IPC – OPERATOR LEVEL Business Management Effectiveness Efficiency
  • 26. Look the Picture and… … count the black dots! Thank You!! [email_address] Phone: +1 603 361 8303 Fast Response is Possible!!