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2012-13 Men’s Basketball
 Season Ticket Renewal


  Step-by-Step Process



                 Questions?
      Call: (800) GO BEARS (462-3277)
     Email: GoldStandard@berkeley.edu
2012-13 Men’s Basketball
     Season Ticket Renewal
This simple step-by-step renewal process is intended for reserved season
ticket holders that fit the following criteria:

•Own seats in the Baseline/Ends or Corners, this includes the following
sections within Haas Pavilion:

     •   Baseline/Ends: 4, 8, 9, 10, 14, 18, 22, 23, 24, 28
     •   Corners: 5, 6, 7, 11, 12, 13, 19, 20, 21, 25, 26, 27

•Want to change their some or all of their season tickets into the new
youth/senior pricing

This document is not for patrons that own:
•Chairback Seats in Sections 1, 2, 3, 15, 16, 17
•Premium Bench Seats in Sections: 4, 8, 9, 10, 14, 18, 22, 28
•Reserved Centers Seats in Sections: 1, 2, 3, 15, 16, 17

To renew your season tickets please follow the regular renewal process at
www.CalBears.com/tickets

                                        Questions?
                             Call: (800) GO BEARS (462-3277)
                            Email: GoldStandard@berkeley.edu
Step 1
•   Visit www.CalBears.com/tickets
•   Click the “Buy Now” button at the top of the page
•   This will bring you to the Cal Athletic Ticket Office Online Window




                                            Questions?                    2012-13 Men’s Basketball
                                 Call: (800) GO BEARS (462-3277)           Season Ticket Renewal
                                Email: GoldStandard@berkeley.edu            Step-by-Step Process
Step 2
•   Once at the Cal Athletic Ticket Office online Window
•   Click the “Season Renewals and Post-Season” button
•   This will bring you to the account login screen




                                         Questions?             2012-13 Men’s Basketball
                              Call: (800) GO BEARS (462-3277)    Season Ticket Renewal
                             Email: GoldStandard@berkeley.edu     Step-by-Step Process
Step 3
•   For returning online customers:
•   Enter your email address or Account # and personally selected password
•   Click “Login”
•   If you have not purchased tickets online previously, you must activate your account
    by clicking “Link Your Account” and enter your Account # and PIN #




                                           Questions?                 2012-13 Men’s Basketball
                                Call: (800) GO BEARS (462-3277)        Season Ticket Renewal
                               Email: GoldStandard@berkeley.edu         Step-by-Step Process
Step 4
•   Once logged into your account, click the season that you are renewing




                                           Questions?                2012-13 Men’s Basketball
                                Call: (800) GO BEARS (462-3277)       Season Ticket Renewal
                               Email: GoldStandard@berkeley.edu        Step-by-Step Process
Step 5
•   Once you are in the season application, review your renewal
•   Your order will be the exact seat locations from the 2011-12 season
•   For patrons that own Baseline/Ends or Corners season tickets and would like to
    change your seats to our new youth or senior prices, continue on to the next step




                                           Questions?                 2012-13 Men’s Basketball
                                Call: (800) GO BEARS (462-3277)        Season Ticket Renewal
                               Email: GoldStandard@berkeley.edu         Step-by-Step Process
Step 6
•   Patrons that own Baseline/Ends or Corners season tickets now have the option of purchasing their
    season tickets at a new youth/senior rate
•   Your application automatically defaults to the adult price. To order season tickets at the youth/senior
    rate, REDUCE your ticket quantity to the desired amount within the application
•   Scroll down on the webpage and under the Additional Items section, click 2012-13 Men’s Basketball
    Season Tickets




                                                  Questions?                          2012-13 Men’s Basketball
                                       Call: (800) GO BEARS (462-3277)                 Season Ticket Renewal
                                      Email: GoldStandard@berkeley.edu                  Step-by-Step Process
Step 7
•   To select youth/senior pricing:
•   1. Select the desired Price Level
•   2. Enter the quantity of tickets you are changing to the youth/senior price
•   3. Click “Add to Application” in the right corner of the page to return to the Application webpage

Please note that when you submit your application you will not see a seat location for the seats that changed
    price. You will receive the same seat locations from 2011-12 even though you do not see the seat
    location on the webpage.




                                                   Questions?                          2012-13 Men’s Basketball
                                        Call: (800) GO BEARS (462-3277)                 Season Ticket Renewal
                                       Email: GoldStandard@berkeley.edu                  Step-by-Step Process
Step 8
Once back at the Application webpage, you have a couple of options under Additional Items:
•1. Purchase a parking pass by clicking 2012-13 Men’s Basketball Season Parking
•2. Add a charitable donation to Men’s Basketball to increase your priority points
Review Your Order
•3. Review the youth/senior season tickets you added. You can release these tickets at this time.
•4. Review your entire order and total amount due
•5. Once you are ready to place your order, click Add To Cart at the bottom of the webpage




                                                   Questions?                          2012-13 Men’s Basketball
                                        Call: (800) GO BEARS (462-3277)                 Season Ticket Renewal
                                       Email: GoldStandard@berkeley.edu                  Step-by-Step Process
Step 9
Your Order is Now Added to the Shopping Cart
•Click Priority Mail as the delivery option
•Click Checkout when you are ready to pay for your season tickets

You may view your application details, release the application or entire order at this point.




                                                    Questions?                            2012-13 Men’s Basketball
                                         Call: (800) GO BEARS (462-3277)                   Season Ticket Renewal
                                        Email: GoldStandard@berkeley.edu                    Step-by-Step Process
Step 10
Your Order is Almost Complete!
•1. Review your account information. If you have changes click Edit Information within the box
•2. Enter your credit card information for payment
•3. Agree to the terms and conditions by checking the box and click Submit Payment

•Once you submit payment, there are no refunds or exchanges.




                                                  Questions?                          2012-13 Men’s Basketball
                                       Call: (800) GO BEARS (462-3277)                 Season Ticket Renewal
                                      Email: GoldStandard@berkeley.edu                  Step-by-Step Process
After Your Order Has Been Placed
We thank you for your continued support of Cal Men’s Basketball

Happy with Your Current Seat Locations?
•Once your payment is received you are all set for the upcoming year

Want to Upgrade Your Seats?
•Patrons that renew by the deadline of August 15 and want to see what seats are available
for upgrading are invited to the first-ever Season Ticket Holder Select-a-Seat event


Select-a-Seat Event

•When: Wednesday, Aug. 22 – 6:30pm
•Where: Haas Pavilion
•Details: A voluntary opportunity to view and upgrade into new seats for the
2012-13 Men’s Basketball season. Patrons that are happy with their existing seats do
not need to participate and will be renewed in their seats from prior year.

For complete details, visit www.CalBears.com/tickets or call (800) GO BEARS.




                                           Questions?                  2012-13 Men’s Basketball
                                Call: (800) GO BEARS (462-3277)         Season Ticket Renewal
                               Email: GoldStandard@berkeley.edu          Step-by-Step Process

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2012-13 Cal Men's Basketball Renewal Process

  • 1. 2012-13 Men’s Basketball Season Ticket Renewal Step-by-Step Process Questions? Call: (800) GO BEARS (462-3277) Email: GoldStandard@berkeley.edu
  • 2. 2012-13 Men’s Basketball Season Ticket Renewal This simple step-by-step renewal process is intended for reserved season ticket holders that fit the following criteria: •Own seats in the Baseline/Ends or Corners, this includes the following sections within Haas Pavilion: • Baseline/Ends: 4, 8, 9, 10, 14, 18, 22, 23, 24, 28 • Corners: 5, 6, 7, 11, 12, 13, 19, 20, 21, 25, 26, 27 •Want to change their some or all of their season tickets into the new youth/senior pricing This document is not for patrons that own: •Chairback Seats in Sections 1, 2, 3, 15, 16, 17 •Premium Bench Seats in Sections: 4, 8, 9, 10, 14, 18, 22, 28 •Reserved Centers Seats in Sections: 1, 2, 3, 15, 16, 17 To renew your season tickets please follow the regular renewal process at www.CalBears.com/tickets Questions? Call: (800) GO BEARS (462-3277) Email: GoldStandard@berkeley.edu
  • 3. Step 1 • Visit www.CalBears.com/tickets • Click the “Buy Now” button at the top of the page • This will bring you to the Cal Athletic Ticket Office Online Window Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 4. Step 2 • Once at the Cal Athletic Ticket Office online Window • Click the “Season Renewals and Post-Season” button • This will bring you to the account login screen Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 5. Step 3 • For returning online customers: • Enter your email address or Account # and personally selected password • Click “Login” • If you have not purchased tickets online previously, you must activate your account by clicking “Link Your Account” and enter your Account # and PIN # Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 6. Step 4 • Once logged into your account, click the season that you are renewing Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 7. Step 5 • Once you are in the season application, review your renewal • Your order will be the exact seat locations from the 2011-12 season • For patrons that own Baseline/Ends or Corners season tickets and would like to change your seats to our new youth or senior prices, continue on to the next step Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 8. Step 6 • Patrons that own Baseline/Ends or Corners season tickets now have the option of purchasing their season tickets at a new youth/senior rate • Your application automatically defaults to the adult price. To order season tickets at the youth/senior rate, REDUCE your ticket quantity to the desired amount within the application • Scroll down on the webpage and under the Additional Items section, click 2012-13 Men’s Basketball Season Tickets Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 9. Step 7 • To select youth/senior pricing: • 1. Select the desired Price Level • 2. Enter the quantity of tickets you are changing to the youth/senior price • 3. Click “Add to Application” in the right corner of the page to return to the Application webpage Please note that when you submit your application you will not see a seat location for the seats that changed price. You will receive the same seat locations from 2011-12 even though you do not see the seat location on the webpage. Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 10. Step 8 Once back at the Application webpage, you have a couple of options under Additional Items: •1. Purchase a parking pass by clicking 2012-13 Men’s Basketball Season Parking •2. Add a charitable donation to Men’s Basketball to increase your priority points Review Your Order •3. Review the youth/senior season tickets you added. You can release these tickets at this time. •4. Review your entire order and total amount due •5. Once you are ready to place your order, click Add To Cart at the bottom of the webpage Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 11. Step 9 Your Order is Now Added to the Shopping Cart •Click Priority Mail as the delivery option •Click Checkout when you are ready to pay for your season tickets You may view your application details, release the application or entire order at this point. Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 12. Step 10 Your Order is Almost Complete! •1. Review your account information. If you have changes click Edit Information within the box •2. Enter your credit card information for payment •3. Agree to the terms and conditions by checking the box and click Submit Payment •Once you submit payment, there are no refunds or exchanges. Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process
  • 13. After Your Order Has Been Placed We thank you for your continued support of Cal Men’s Basketball Happy with Your Current Seat Locations? •Once your payment is received you are all set for the upcoming year Want to Upgrade Your Seats? •Patrons that renew by the deadline of August 15 and want to see what seats are available for upgrading are invited to the first-ever Season Ticket Holder Select-a-Seat event Select-a-Seat Event •When: Wednesday, Aug. 22 – 6:30pm •Where: Haas Pavilion •Details: A voluntary opportunity to view and upgrade into new seats for the 2012-13 Men’s Basketball season. Patrons that are happy with their existing seats do not need to participate and will be renewed in their seats from prior year. For complete details, visit www.CalBears.com/tickets or call (800) GO BEARS. Questions? 2012-13 Men’s Basketball Call: (800) GO BEARS (462-3277) Season Ticket Renewal Email: GoldStandard@berkeley.edu Step-by-Step Process