SlideShare ist ein Scribd-Unternehmen logo
1 von 52
Downloaden Sie, um offline zu lesen
Session # 14
Get Away from SharePoint Nightmares with
Governance
Donald Donais, Avtex Consulting
TM
31st Annual
2012 Minnesota Government IT Symposium
For State Agencies, Counties, Cities, Higher Education and
Nonprofits
December 4-6, 2012 RiverCentre, St. Paul, MN www.mngts.org/itsym
(Presented by GTS Educational Events)
Wednesday, December 5th, 2012
11:30 a.m.-12:30 p.m.
SharePoint Governance
• General Overview
• Enterprise Search
• Informational Architecture
• Education and Training
• Operational Concerns
• Testing & Provisioning
• Infrastructure
• Deployment and Configuration
• Project & Operational Management
• Governance Plans
Donald Donais
Avtex IT Pro Consultant
ddonais@avtex.com
Blog – Tales from IT Side
http://talesfromitside.wordpress.com
Twitter
@dondonais
GENERAL OVERVIEW
• TechNet:
Governance is the set of roles, responsibilities, and processes that you
put in place in an enterprise to guide the development and use of a
solution based on SharePoint Products and Technologies.
• Robert Bogue:
Governance is managing the deployment of information technologies.
Managing, like project management, is concerned with the risks,
the costs, and the usefulness of the solution once it has been
created. Thus when we define governance we are attempting to
manage risk, cost, and adoption
What is ‘Governance’ ?
Governance
• There must be a connection between
Governance, Risk and Compliance
Risk
• What is the risk
if certain actions
are taken or not
taken?
Compliance
• What do we
need to do to
ensure right
actions are
taken?
Governance
• Set of policies,
process and
procedures to
ensure
recommended
actions are
followed
• Not Rocket Science
• SharePoint is both Broad and Deep
 There are a LOT of Details to Consider
• A lot of Governance is Common Knowledge
• What does it mean to bring SharePoint into the environment
 Who will support it?
 What is technology impact?
• Adoption – More than an Afterthought
 Plan For It
 Get Acceptance and Feedback from Users
Governance…
• Site Proliferation – Grassroots/Sprawl
• Server Proliferation
• No Quotas, No Blocked File Types, No Policies
• Unreliable Service (No SLAs)
 Unreliable Support
 No Strategy, No Training
 Lack of Growth & Usage Reporting
• No Communication
• No Security Audits or Policies (a.k.a Information Leaks)
• No Lifecycle Management
What Contributes to a Chaotic Deployment
• CXO Sponsored Strategy (Exec Stakeholder)
• Well Communicated Strategy & Service Offering
• Consolidated, Well Managed Server Farms
• Consistency, Standards, Branding, Usage Policies
• Security Policies and Enforcement, Information
Management Policies
• Easy to Use and Powerful Search
• On Demand/Accessible Training and Support
What Contributes to a Successful
Deployment
Enterprise Search
• What do users search for today? How do they search today?
• What search functionality is available to you?
 WSS, MOSS, Search Server, Express, FAST Search
• Integrate Information architecture with Search Planning –
Managed Properties
• Search Strategy, Taxonomy, Geography
• Key Words, Best Bets, Thesaurus
Search
• People Search
• Search ‘Rating’, Wildcard Search, Refinement Panel
• Consolidated Search Page – Search Center
• Search Scoping, Tabs, Results (design and configuration)
• Surface Information beyond SharePoint Content (File shares,
BDC, other…)
 Federated Search functionality
• Potential for Staffing – Managing Crawling, Scopes, Results
tuning, etc
Search
Information Architecture
• Consistent Understanding of Content Structure
 How information is Organized
 How information is Presented to Users
• Consistency Throughout Site (navigational elements)
 Global and Local
• Wireframes and Storyboards
• Content Types
• Content Query Web Parts/Content Search Web Parts
Information Architecture
• What is being used to segment information?
 Site Collections vs. Webs
 Libraries vs. Sites
 Folders?
• SharePoint Terminology
 Understand relationship between objects (site collections,
webs, lists, etc…)
• Taxonomy vs. Folksonomy
• Managed Metadata Service and Term Store
• Branding Considerations
 Using Colors to Identify Location within a Portal
Information Architecture
Education & Training
• Plan For Training Part of Roll Out
• Budget for Implementation and Adoption
• User Training and Resources
• Help Desk Training, Knowledge Articles, etc…
• Training for all SharePoint Roles
• Internal User Groups, Lab Sessions, Support Sites
• Local Resources
 Training partners, User Groups, SharePoint Saturday
• Identify and Communicate Best Practices
• SharePoint Server Training: Office.com or Productivity Hub
Education & Training
Operational Concerns
• Service Level Agreements (SLAs)
• Communication with Users
• Staffing
• Monitoring
• Scheduled maintenance windows
• Disaster recovery
• Quotas
• Reporting
• Database management
Operational Concerns
Testing & Provisioning
• Content Owners and Editors
 How Content is Created, Approved and Disposed Of
• User testing
 Navigation
 Search
• Feedback Method
• Repeatable Test Plans
• Lifecycles and Processes
• Security Guidelines
Testing & Provisioning
Infrastructure
• Interaction/Integration with other/existing systems
 E-mail / Exchange / Messaging
 Active Directory
 Firewalls
 DNS
 Load balancing (MS, F5, etc…)
 Clustering
 Database
 SAN / Disk
• Environments: Development, Stage/Test, Production
• Hardware and Topology
• Backup and Recovery/Disaster Recovery
Infrastructure
Development & Configuration
• Identify Appropriate Tools
 SharePoint Designer, PowerShell, InfoPath, Visual Studio
• Site Definitions and Templates, List templates
• Source Code and Build Control – Team Foundation Server (TFS)
• Support
• Standards and Best Practices
 Features and Solutions
• Branding, Themes, Master Page and Layout Page Development
 Consistency with existing corporate branding
• Data View Web Parts
Development & Configuration
Project & Operational
Management
• Communication Planning: Who, What, When, How
• Deployment Process
 Coded and No-Code Solutions
• Change Management
 OS Patches vs. SharePoint & SQL Updates
• Service Level Agreements (SLAs)
• Roles and Responsibilities
• Charge back service?
• Sponsorship of Implementation
• SharePoint as a Service
 Ownership of SharePoint from Business vs. Product
Project & Operational Management
Governance Plans
Governance Plans
• Role Matrix
• Security Plan
• Training Plan
• Communication Plan
• Information Architecture Plan
• Document Management Strategy
• Search Strategy
• Infrastructure and System Architecture Plan
• Support Plan
Role Matrix
• Identifies and Communicates the Roles and
Responsibilities
• Will help in definition of:
 Security
 Training
• Should Detail:
 Role
 Description
 Required Skills
 Person or Group Accountable
Example – Roles Matrix
Role Description Required Skills Person/Group
Business Owner Executive sponsor from the Business group that represents
SharePoint to the executive time.
Understanding of internal
business structure,
strategies and processes.
Executive
SharePoint
Governance
Board
Governing body with ultimate responsibility for meeting the firm’s
goals in regards to SharePoint. They will factor in internal and
external governance influences.
Understanding of the
internal and external
Governance details.
Executive
Member,
SharePoint Reps,
Site Owner Reps
SQL
Administrator
Primary role is SQL management, backups and restore. SQL administration,
monitoring, and backup
and recovery.
Janice Small
Server
Administrator
Responsible for installation and maintenance of hardware
infrastructure or virtualization platform specifically for servers
where SharePoint is installed.
Microsoft Server
knowledge, monitoring,
backup and recovery.
IT Dept
Networking
Administrator
Responsible for management of LAN and WAN for an organization
including security, installations, monitoring, licensing backups and
restoring.
Network specific
knowledge around routers,
DNS,
IT Dept
Domain
Administrator
Responsible for ensuring the domain is administered properly
based on internal security and governance. This includes Active
Directory.
Microsoft Active Directory
knowledge.
IT Dept
SharePoint Farm
Administrator
This technical position should be involved with the
implementation and configuration of the portal solution but is
most integral to the on-going operation of the portal. They will
monitor performance, administer security rights, ensure backup
and recovery plans are set, will configure site indexing/searching,
and may be involved with end user support.
Network Infrastructure,
IIS, Active Directory
experience, and
monitoring systems that
ties into SharePoint.
IT Dept
Example – Roles Matrix continued
Role Description Required Skills Person/Group
SharePoint
Business Analyst
Hybrid IT/Business position that understands the
features and capabilities of SharePoint and how
they can be leveraged within the business. Will
need to gather business requirements and
translate them into business solutions. Works with
the Governance Board, IT, as well as the business
units.
Thorough understanding of
SharePoint features and
functionality. Good
understanding of business
goals wants and needs. Skilled
at needs assessment.
Bob Jones
SharePoint Site
Collection
Administrator
Primary role for ensuring that settings for the site
collection are configured properly. They will has
control all permissions and site creation within the
SharePoint site collection. This role will also work
within the guidelines of the Governance plan.
This person should be
somebody from the IT
department. They will need a
thorough understanding of
SharePoint features and
functionality.
Sarah Smiles
SharePoint Site
Owner
Primary role is for ensuring that content for a
SharePoint site is properly managed over time. The
primary focus is implementing business focused
solutions.
Site features and functionality
excluding site creation and
permissions. Will also need to
understand the business.
Department Owners
SharePoint
Contributor
This role creates, owns and maintains the content
published within SharePoint.
Business processes and
documentation.
Specified Department
Contributors
SharePoint
Viewer
This role consumes content that is found within
SharePoint.
Users within the Organization
Security Plan
• Layouts how Security is Handled
 Best Practice – when possible use AD groups
• Details Security for Each of Zones
 Intranet/Internet/Extranet
• Specify how Handling Permissions
• Specify Security Requests
• Should base off of Role Matrix
Example – Security Roles
Role Permission Set
SharePoint Farm
Administrator
SharePoint Farm Administrators (Full Control for all servers within the server farm) – These permissions
allow the member to permission administrative tasks in Central Administration or on the server. This group
does not have access to individual sites or content.
SharePoint Site Collection
Administrator
Site Collection Administrator (Full Control within the Site Collection) – The permission set will allow
members of this group to create and configure sites, lists, libraries; configure site and site collection
features and maintain permissions within the Site Collection..
SharePoint Site Owner SiteName Owner group (Full Control with exceptions) – The permission set will allow members of this
group to create and configure lists, libraries and site features. This group’s permission set will be modified
to exclude the ability to create new sites and administer permissions within the site.
SharePoint Contributor SiteName Members group (Contributor) – This group will have permissions to create, modify, and approve
content within a specific site.
SharePoint Viewer SiteName Visitors group (Read only) – This group will have out of the box permissions to read content
within the site.
Example – Security Request Flow
Initiate Request for
Access
Request goes to Site
Collection Administrator
Permission is Granted
and user gains access to
site
Yes
Permission is rejected
based on Governance
Standards
No
Does the request
meet Governance
Standards
Email sent with
details.
Confirmation e-mail
sent with details.
End Request for
Access
Training Plan
• Specify Training Examples for Roles
• Training Options
 Instructor Led, Self-Serve, Learning Bites, Lunch and
Learns, etc.
• Look at Training from Different Levels:
1. General Training – Overall on SharePoint
2. Organizational Level Training – Specifics for
Organization
3. Departmental/Project Level Training – Specifics on
Processes when using SharePoint
• List all Possible Training Resources
Example – Training Matrix
Role Description Training Format
SharePoint Farm
Administrator
 Base documentation from Microsoft
 Microsoft Official Curriculum training course
 Knowledge transfer sessions
 Operations documentation
 Classroom Hand On Training
 Online
SharePoint Business Analyst  SharePoint Site Owner/Power User course from Microsoft training
provider
 Classroom Hand On Training
SharePoint Site Collection
Administrator
 SharePoint Site Owner/Power User course from Microsoft training
provider
 Knowledge transfer sessions
 Operations documentation
 Classroom Hand On Training
 On Line
SharePoint Site Owner  SharePoint Site Owner/Power User course from Microsoft training
provider
 Knowledge transfer sessions
 Operations documentation
 Classroom Hand On Training
 On Line
SharePoint Contributor  SharePoint end user training from Microsoft training provider
 Internal knowledge transfer sessions
 Classroom Hand On Training
 On Demand Video
 On Line
SharePoint Viewer  SharePoint end user training from Microsoft training provider
 Internal knowledge transfer sessions
 Classroom Hand On Training
 On Demand Video
 On Line
SharePoint Approver  SharePoint end user training from Microsoft training provider
 Internal knowledge transfer sessions
 Classroom Hand On Training
 On Demand Video
 On Line
Example – Training Resources
Resource Description Training Format
Center of Excellence Site Build a SharePoint platform web/site that will be the single point of
reference for anything related to the SharePoint platform. Links to
training resources, materials, tips and tricks, user feedback, team
members, etc…
Online
Online Microsoft Tools,
Materials and Resources
 End-user documentation
 End-user blogs
 Technical Administrator resources
Online
Linked from COE
Office SharePoint Server
2007 & 2010 Training –
Productivity Hub
A training solution built on the SharePoint platform that comes with
SharePoint training materials and demos and allows administrators to
develop specific task or role-based curriculums
Online
Sub-web of COE site
Solution and Scenario
Training
Targeted training for specific your organization Classroom
Hands-on
Microsoft Training Partners Classroom training from Microsoft Certified trainers using MS or custom
curriculums
Classroom
Hands-on
Internal User Group Internal group of SharePoint users who share knowledge on how
SharePoint has been improved or used within the business
Online
Sub-web of COE site
Communication Plan
• Enlist the Help of Internal Marketing
• Detail the Target Audience and How/When
Communicated to
• What is being Communicated?
 New Release of Intranet/Internet/Extranet?
 New Business Intelligence Tools
 Updated Features
• How Often is Target Audience being
Communicated with?
Example – Audiences and Goals
Target Audience Goal Target
Completion Date
And Updates
Delivery Mode and
Responsibility
IT Steering
Committee / Key
Stakeholders
Final Plan
Key Decisions
Target: 6/31/2009
Updated: Monthly
Initial Meeting / Ongoing updates via
Project Site
By: Executive Sponsor
Corporate Leadership
Team
Plan Approval Target: July
Updated: Quarterly
Special Meeting
By: Executive Sponsor
Business Users Informational:
 Status
 Delivery Timeline
 What to Expect
Target: July
Updated: Monthly
Email
By: Project Manager
Corporate Users Informational:
 Downtime
 Dates
 Contact Info
Target: July
Updated: Monthly
Intranet Broadcast
By: Project Manager
Business Application
Users
Testing / Training Target: July
Updated: Monthly
Email
By: Project Manager
Help Desk Informational Target: August
Updated: Monthly
Email
By: Project Manager
Project Team Issues, Risks, Status Target: Ongoing
Updated: Weekly
Regular Meeting
By: Project Manager
Project Team Obstacles, Issues Target: Ongoing
Updated: Daily
Regular Meeting
By: Project Manager
Information Architecture Plan
• Plan refers to Overall Hierarchy and Structure
of SharePoint
 Call Out Differentiation of Publishing versus
Collaboration
• Detail first 2-3 levels of the Overall Hierarchy
• Detail 2-3 Department/Project sites and type
of Information Displayed
Example – HR Department Site
Content SharePoint Feature / Construct
Department Mission
Statement
Content Editor Web part used to display Human Resource missions
statement principals
Human Resource
Announcements
List view web part pulling data from an announcement list
Various link sections Content Editor web parts; display content specific information from
the HR site including Benefits, Training, New Hire, etc.
Human Resources Contact Contact Details or Content Editor web part displaying information
about the HR site’s contact
IT Help Desk Content Editor web part displaying contact information
Example – HR Continued
Document Management Strategy
• Detail Out Document Storage Locations
 Within SharePoint:
• Publishing Sites
• Collaboration Sites
• My Sites
 Outside SharePoint
• Exchange Public Folders
• File SharePoint
• Vendor Applications – Document Management
• Usage of Content Types within Environment
• Document Content Management Features to be used
Example – Content Management
FEATURE DESCRIPTION USE WITH
Content Approval Before content can be made available to members of
the SharePoint Visitors group it has to go through a
quick workflow for basic approval.
All content include documents and SharePoint
pages.
Versioning Documented historical look at changes made to
content. This includes major and minor versioning.
All content include documents and SharePoint
pages, best practices to use with SharePoint
pages. Need to see history of content.
Check Out Checking out content (pages or documents) so that no
one else can make changes. This content remains
checked out until user finishes and checks information
into SharePoint
All content include documents and SharePoint
pages. Need to have only one person work on
content at a time.
Document ID (Standard
and Enterprise versions)
SharePoint automatically assigns a unique number
(within the Site Collection) to content within
SharePoint (documents). This is used for referencing
information.
All content include documents and SharePoint
pages. Especially useful when linking directly to
a document or searching for a records within
SharePoint.
Content Rating (Standard
and Enterprise versions)
Users can rate content within SharePoint on a scale of
1 to 5. This can show how useful information is within
SharePoint.
All content include documents and SharePoint
pages. Useful for surfacing useful information
from SharePoint.
Workflow Automation of a business process within SharePoint.
This allows automatic routing for Approval or
Feedback on content entered into SharePoint
All content include documents and SharePoint
pages.
Search Strategy
• Define the following within SharePoint
 Scopes
 People Search
 Search Customizations
 Content Sources
 iFilters
 Keywords & Best Bets
• Use the Crawl – Walk – Run Approach
Infrastructure & System Architecture
Plan
• More Technical in nature
• Documenting:
 Physical Architecture of SharePoint Environment
 Hardware & Software Requirements
 Use of Virtualization
 Capacity Planning Scenarios
 Use of Quotas
 Backup/Recovery and Disaster Recovery
 Service Accounts being used by SharePoint
Example – SharePoint Service
Accounts
Login Role Description Permissions
domainspfarm Farm service account This account is the main farm
account that runs all
administration services, such
as Timer jobs and the SQL
service. Also runs the
application pools for
administrative web
applications
Create a domain user account, and add it to the local
Administrators group of each SharePoint server in the
farm. Requires dbcreator and securityadmin SQL
server roles.
Note: You must manually add spfarm to the local
Administrators group on a server before installing
SharePoint on that server.
domainspcontent Content service
account
This account runs the
application pool for the non-
administrative web
applications.
Domain account
domainspsearch Search service
account
This account runs all search
services.
Domain account
domainspcrawl Content access
account
This account is used when
indexing content.
Domain account
domainspservice SharePoint Service
Application Account
Default account for the
different service applications
and will be the identity of the
service applications app pool
account.
Domain account
domainspuserprofile SharePoint User
Profile Service
Domain account
Support Plan
• Documentation on Service Level Agreements
between Users and IT/SharePoint Support
• Detail the Overall Support for SharePoint
 Coverage by
• Site Owners
• Site Collection Administrators
• SharePoint Farm Administrators
• Network Administrators
• Database Administrators
Governance Resources
• SharePoint 2007 Governance Center
http://technet.microsoft.com/en-us/office/sharepointserver/bb507202.aspx
• SharePoint 2010 Governance Center
http://technet.microsoft.com/en-us/sharepoint/ff800826
• Joel Oleson Governance Plan
http://www.sharepointjoel.com/Lists/Posts/Post.aspx?ID=194
Questions
Thank You!

Weitere ähnliche Inhalte

Was ist angesagt?

Productie Sharepoint Presentatie
Productie Sharepoint PresentatieProductie Sharepoint Presentatie
Productie Sharepoint PresentatieJan van der Kolk
 
Enterprise Data Management Enables Unique Device Identification (UDI)
Enterprise Data Management Enables Unique Device Identification (UDI)Enterprise Data Management Enables Unique Device Identification (UDI)
Enterprise Data Management Enables Unique Device Identification (UDI)First San Francisco Partners
 
How Ally Financial Achieved Regulatory Compliance with the Data Management Ma...
How Ally Financial Achieved Regulatory Compliance with the Data Management Ma...How Ally Financial Achieved Regulatory Compliance with the Data Management Ma...
How Ally Financial Achieved Regulatory Compliance with the Data Management Ma...DATAVERSITY
 
Eclipse day Sydney 2014 BIG data presentation
Eclipse day Sydney 2014 BIG data presentationEclipse day Sydney 2014 BIG data presentation
Eclipse day Sydney 2014 BIG data presentationSai Paravastu
 
Sosland Online Resource Center
Sosland Online Resource CenterSosland Online Resource Center
Sosland Online Resource Centerguest46fdc3
 
Why Should You Care About SharePoint Metadata?
Why Should You Care About SharePoint Metadata?Why Should You Care About SharePoint Metadata?
Why Should You Care About SharePoint Metadata?Steve Goldberg
 
Stop the madness - Never doubt the quality of BI again using Data Governance
Stop the madness - Never doubt the quality of BI again using Data GovernanceStop the madness - Never doubt the quality of BI again using Data Governance
Stop the madness - Never doubt the quality of BI again using Data GovernanceMary Levins, PMP
 
SharePoint Saturday London - The Nuts and Bolts of Metadata Tagging and Taxon...
SharePoint Saturday London - The Nuts and Bolts of Metadata Tagging and Taxon...SharePoint Saturday London - The Nuts and Bolts of Metadata Tagging and Taxon...
SharePoint Saturday London - The Nuts and Bolts of Metadata Tagging and Taxon...Concept Searching, Inc
 
Core Assesment For Sample Scientific
Core Assesment For Sample ScientificCore Assesment For Sample Scientific
Core Assesment For Sample Scientificmarkbauer
 
data sharing and its use in business
data sharing and its use in businessdata sharing and its use in business
data sharing and its use in businessRamsha Gohar
 
Capacity Management Maturity: A Survey of IT Professionals
Capacity Management Maturity: A Survey of IT ProfessionalsCapacity Management Maturity: A Survey of IT Professionals
Capacity Management Maturity: A Survey of IT ProfessionalsPrecisely
 
The Business Value of Metadata for Data Governance
The Business Value of Metadata for Data GovernanceThe Business Value of Metadata for Data Governance
The Business Value of Metadata for Data GovernanceRoland Bullivant
 
Improve IT Security and Compliance with Mainframe Data in Splunk
Improve IT Security and Compliance with Mainframe Data in SplunkImprove IT Security and Compliance with Mainframe Data in Splunk
Improve IT Security and Compliance with Mainframe Data in SplunkPrecisely
 
Maximize Your Sharepoint Investments
Maximize Your Sharepoint InvestmentsMaximize Your Sharepoint Investments
Maximize Your Sharepoint Investmentsguestf25611
 
Emerging Trends in Data Architecture – What’s the Next Big Thing?
Emerging Trends in Data Architecture – What’s the Next Big Thing?Emerging Trends in Data Architecture – What’s the Next Big Thing?
Emerging Trends in Data Architecture – What’s the Next Big Thing?DATAVERSITY
 

Was ist angesagt? (20)

Productie Sharepoint Presentatie
Productie Sharepoint PresentatieProductie Sharepoint Presentatie
Productie Sharepoint Presentatie
 
Enterprise Data Management Enables Unique Device Identification (UDI)
Enterprise Data Management Enables Unique Device Identification (UDI)Enterprise Data Management Enables Unique Device Identification (UDI)
Enterprise Data Management Enables Unique Device Identification (UDI)
 
How Ally Financial Achieved Regulatory Compliance with the Data Management Ma...
How Ally Financial Achieved Regulatory Compliance with the Data Management Ma...How Ally Financial Achieved Regulatory Compliance with the Data Management Ma...
How Ally Financial Achieved Regulatory Compliance with the Data Management Ma...
 
Eclipse day Sydney 2014 BIG data presentation
Eclipse day Sydney 2014 BIG data presentationEclipse day Sydney 2014 BIG data presentation
Eclipse day Sydney 2014 BIG data presentation
 
Reference Data Management
Reference Data Management Reference Data Management
Reference Data Management
 
Sosland Online Resource Center
Sosland Online Resource CenterSosland Online Resource Center
Sosland Online Resource Center
 
Im information systems
Im   information systemsIm   information systems
Im information systems
 
Why Should You Care About SharePoint Metadata?
Why Should You Care About SharePoint Metadata?Why Should You Care About SharePoint Metadata?
Why Should You Care About SharePoint Metadata?
 
Stop the madness - Never doubt the quality of BI again using Data Governance
Stop the madness - Never doubt the quality of BI again using Data GovernanceStop the madness - Never doubt the quality of BI again using Data Governance
Stop the madness - Never doubt the quality of BI again using Data Governance
 
SharePoint Saturday London - The Nuts and Bolts of Metadata Tagging and Taxon...
SharePoint Saturday London - The Nuts and Bolts of Metadata Tagging and Taxon...SharePoint Saturday London - The Nuts and Bolts of Metadata Tagging and Taxon...
SharePoint Saturday London - The Nuts and Bolts of Metadata Tagging and Taxon...
 
Bi 4
Bi 4Bi 4
Bi 4
 
Core Assesment For Sample Scientific
Core Assesment For Sample ScientificCore Assesment For Sample Scientific
Core Assesment For Sample Scientific
 
data sharing and its use in business
data sharing and its use in businessdata sharing and its use in business
data sharing and its use in business
 
Capacity Management Maturity: A Survey of IT Professionals
Capacity Management Maturity: A Survey of IT ProfessionalsCapacity Management Maturity: A Survey of IT Professionals
Capacity Management Maturity: A Survey of IT Professionals
 
The Business Value of Metadata for Data Governance
The Business Value of Metadata for Data GovernanceThe Business Value of Metadata for Data Governance
The Business Value of Metadata for Data Governance
 
DAMA Presentation
DAMA PresentationDAMA Presentation
DAMA Presentation
 
Improve IT Security and Compliance with Mainframe Data in Splunk
Improve IT Security and Compliance with Mainframe Data in SplunkImprove IT Security and Compliance with Mainframe Data in Splunk
Improve IT Security and Compliance with Mainframe Data in Splunk
 
Maximize Your Sharepoint Investments
Maximize Your Sharepoint InvestmentsMaximize Your Sharepoint Investments
Maximize Your Sharepoint Investments
 
Emerging Trends in Data Architecture – What’s the Next Big Thing?
Emerging Trends in Data Architecture – What’s the Next Big Thing?Emerging Trends in Data Architecture – What’s the Next Big Thing?
Emerging Trends in Data Architecture – What’s the Next Big Thing?
 
Bi 03
Bi 03Bi 03
Bi 03
 

Ähnlich wie 2012 MN Gov IT Symposium - Get Away from SharPoint Nightmares with Governance

[AIIM17] SharePoint Governance - Jed Cawthorne
[AIIM17] SharePoint Governance - Jed Cawthorne[AIIM17] SharePoint Governance - Jed Cawthorne
[AIIM17] SharePoint Governance - Jed CawthorneAIIM International
 
Doing It Right: The SharePoint Way
Doing It Right:  The SharePoint WayDoing It Right:  The SharePoint Way
Doing It Right: The SharePoint WayStacy Deere
 
Introduction to Intranet Planning
Introduction to Intranet PlanningIntroduction to Intranet Planning
Introduction to Intranet PlanningHaaron Gonzalez
 
"The 3 P's of SharePoint 2013; Planning, Productivity, and Policies" #SPSSV
"The 3 P's of SharePoint 2013; Planning, Productivity, and Policies" #SPSSV"The 3 P's of SharePoint 2013; Planning, Productivity, and Policies" #SPSSV
"The 3 P's of SharePoint 2013; Planning, Productivity, and Policies" #SPSSVGina Montgomery, V-TSP
 
Understanding SharePoint Roles
Understanding SharePoint RolesUnderstanding SharePoint Roles
Understanding SharePoint RolesWes Preston
 
Groundbreaking and Game-changing Enterprise Search Webinar
Groundbreaking and Game-changing Enterprise Search WebinarGroundbreaking and Game-changing Enterprise Search Webinar
Groundbreaking and Game-changing Enterprise Search WebinarConcept Searching, Inc
 
84% of Migration Projects Fail – Getting it Right in SharePoint Webinar
84% of Migration Projects Fail – Getting it Right in SharePoint Webinar84% of Migration Projects Fail – Getting it Right in SharePoint Webinar
84% of Migration Projects Fail – Getting it Right in SharePoint WebinarConcept Searching, Inc
 
What You Need to Know Before Upgrading to SharePoint 2013
What You Need to Know Before Upgrading to SharePoint 2013What You Need to Know Before Upgrading to SharePoint 2013
What You Need to Know Before Upgrading to SharePoint 2013Perficient, Inc.
 
"Adoption Tactics; Why Your End Users and Project Managers Will Rave Over Sha...
"Adoption Tactics; Why Your End Users and Project Managers Will Rave Over Sha..."Adoption Tactics; Why Your End Users and Project Managers Will Rave Over Sha...
"Adoption Tactics; Why Your End Users and Project Managers Will Rave Over Sha...Gina Montgomery, V-TSP
 
Creating an Enterprise Content Management Strategy
Creating an Enterprise Content Management StrategyCreating an Enterprise Content Management Strategy
Creating an Enterprise Content Management StrategyKaruana Gatimu
 
SharePoint Governance 101 - OKCSUG
SharePoint Governance 101 - OKCSUGSharePoint Governance 101 - OKCSUG
SharePoint Governance 101 - OKCSUGJim Adcock
 
SharePoint Governance 101 - Austin O365 & SharePoint User Group
SharePoint Governance 101  - Austin O365 & SharePoint User GroupSharePoint Governance 101  - Austin O365 & SharePoint User Group
SharePoint Governance 101 - Austin O365 & SharePoint User GroupJim Adcock
 
Intelligent Compliance to Optimize Energy Sector Enterprise Content Managemen...
Intelligent Compliance to Optimize Energy Sector Enterprise Content Managemen...Intelligent Compliance to Optimize Energy Sector Enterprise Content Managemen...
Intelligent Compliance to Optimize Energy Sector Enterprise Content Managemen...Concept Searching, Inc
 
Adopting SharePoint online or on premise - sps toronto
Adopting SharePoint online or on premise - sps torontoAdopting SharePoint online or on premise - sps toronto
Adopting SharePoint online or on premise - sps torontoBaris Bruce Tuncertan
 
Avoiding Failed Deployments Part 2 Interactive Discussion by Joel Oleson
Avoiding Failed Deployments Part 2 Interactive Discussion by Joel OlesonAvoiding Failed Deployments Part 2 Interactive Discussion by Joel Oleson
Avoiding Failed Deployments Part 2 Interactive Discussion by Joel OlesonJoel Oleson
 
Why Metadata Matters in SharePoint Search and Information Governance Webinar
Why Metadata Matters in SharePoint Search and Information Governance WebinarWhy Metadata Matters in SharePoint Search and Information Governance Webinar
Why Metadata Matters in SharePoint Search and Information Governance WebinarConcept Searching, Inc
 
SharePoint 2013 Migration - Your 5 Rules for Success
SharePoint 2013 Migration  - Your 5 Rules for SuccessSharePoint 2013 Migration  - Your 5 Rules for Success
SharePoint 2013 Migration - Your 5 Rules for SuccessChristian Buckley
 
Governance
GovernanceGovernance
GovernanceEROL
 
SharePoint 2010 Governance
SharePoint 2010 GovernanceSharePoint 2010 Governance
SharePoint 2010 GovernanceChris Riley ☁
 

Ähnlich wie 2012 MN Gov IT Symposium - Get Away from SharPoint Nightmares with Governance (20)

[AIIM17] SharePoint Governance - Jed Cawthorne
[AIIM17] SharePoint Governance - Jed Cawthorne[AIIM17] SharePoint Governance - Jed Cawthorne
[AIIM17] SharePoint Governance - Jed Cawthorne
 
Doing It Right: The SharePoint Way
Doing It Right:  The SharePoint WayDoing It Right:  The SharePoint Way
Doing It Right: The SharePoint Way
 
Introduction to Intranet Planning
Introduction to Intranet PlanningIntroduction to Intranet Planning
Introduction to Intranet Planning
 
"The 3 P's of SharePoint 2013; Planning, Productivity, and Policies" #SPSSV
"The 3 P's of SharePoint 2013; Planning, Productivity, and Policies" #SPSSV"The 3 P's of SharePoint 2013; Planning, Productivity, and Policies" #SPSSV
"The 3 P's of SharePoint 2013; Planning, Productivity, and Policies" #SPSSV
 
Understanding SharePoint Roles
Understanding SharePoint RolesUnderstanding SharePoint Roles
Understanding SharePoint Roles
 
Groundbreaking and Game-changing Enterprise Search Webinar
Groundbreaking and Game-changing Enterprise Search WebinarGroundbreaking and Game-changing Enterprise Search Webinar
Groundbreaking and Game-changing Enterprise Search Webinar
 
84% of Migration Projects Fail – Getting it Right in SharePoint Webinar
84% of Migration Projects Fail – Getting it Right in SharePoint Webinar84% of Migration Projects Fail – Getting it Right in SharePoint Webinar
84% of Migration Projects Fail – Getting it Right in SharePoint Webinar
 
What You Need to Know Before Upgrading to SharePoint 2013
What You Need to Know Before Upgrading to SharePoint 2013What You Need to Know Before Upgrading to SharePoint 2013
What You Need to Know Before Upgrading to SharePoint 2013
 
"Adoption Tactics; Why Your End Users and Project Managers Will Rave Over Sha...
"Adoption Tactics; Why Your End Users and Project Managers Will Rave Over Sha..."Adoption Tactics; Why Your End Users and Project Managers Will Rave Over Sha...
"Adoption Tactics; Why Your End Users and Project Managers Will Rave Over Sha...
 
Creating an Enterprise Content Management Strategy
Creating an Enterprise Content Management StrategyCreating an Enterprise Content Management Strategy
Creating an Enterprise Content Management Strategy
 
SharePoint Governance 101 - OKCSUG
SharePoint Governance 101 - OKCSUGSharePoint Governance 101 - OKCSUG
SharePoint Governance 101 - OKCSUG
 
SharePoint Governance 101 - Austin O365 & SharePoint User Group
SharePoint Governance 101  - Austin O365 & SharePoint User GroupSharePoint Governance 101  - Austin O365 & SharePoint User Group
SharePoint Governance 101 - Austin O365 & SharePoint User Group
 
Intelligent Compliance to Optimize Energy Sector Enterprise Content Managemen...
Intelligent Compliance to Optimize Energy Sector Enterprise Content Managemen...Intelligent Compliance to Optimize Energy Sector Enterprise Content Managemen...
Intelligent Compliance to Optimize Energy Sector Enterprise Content Managemen...
 
Adopting SharePoint online or on premise - sps toronto
Adopting SharePoint online or on premise - sps torontoAdopting SharePoint online or on premise - sps toronto
Adopting SharePoint online or on premise - sps toronto
 
Avoiding Failed Deployments Part 2 Interactive Discussion by Joel Oleson
Avoiding Failed Deployments Part 2 Interactive Discussion by Joel OlesonAvoiding Failed Deployments Part 2 Interactive Discussion by Joel Oleson
Avoiding Failed Deployments Part 2 Interactive Discussion by Joel Oleson
 
SharePoint Fest Chicago Presentation
SharePoint Fest Chicago PresentationSharePoint Fest Chicago Presentation
SharePoint Fest Chicago Presentation
 
Why Metadata Matters in SharePoint Search and Information Governance Webinar
Why Metadata Matters in SharePoint Search and Information Governance WebinarWhy Metadata Matters in SharePoint Search and Information Governance Webinar
Why Metadata Matters in SharePoint Search and Information Governance Webinar
 
SharePoint 2013 Migration - Your 5 Rules for Success
SharePoint 2013 Migration  - Your 5 Rules for SuccessSharePoint 2013 Migration  - Your 5 Rules for Success
SharePoint 2013 Migration - Your 5 Rules for Success
 
Governance
GovernanceGovernance
Governance
 
SharePoint 2010 Governance
SharePoint 2010 GovernanceSharePoint 2010 Governance
SharePoint 2010 Governance
 

Mehr von Don Donais

Leveraging microsoft’s e discovery platform in your organization
Leveraging microsoft’s e discovery platform in your organizationLeveraging microsoft’s e discovery platform in your organization
Leveraging microsoft’s e discovery platform in your organizationDon Donais
 
The Future of SharePoint - SharePoint 2016
The Future of SharePoint - SharePoint 2016The Future of SharePoint - SharePoint 2016
The Future of SharePoint - SharePoint 2016Don Donais
 
2014 TechFuse - Findability Within SharePoint 2013
2014 TechFuse - Findability Within SharePoint 20132014 TechFuse - Findability Within SharePoint 2013
2014 TechFuse - Findability Within SharePoint 2013Don Donais
 
2012 MindSurf - Augmenting Business Process with SharePoint
2012 MindSurf - Augmenting Business Process with SharePoint2012 MindSurf - Augmenting Business Process with SharePoint
2012 MindSurf - Augmenting Business Process with SharePointDon Donais
 
2013 MN IT Govt Symposium - Implement No Code Solutions with SharePoint and I...
2013 MN IT Govt Symposium - Implement No Code Solutions with SharePoint and I...2013 MN IT Govt Symposium - Implement No Code Solutions with SharePoint and I...
2013 MN IT Govt Symposium - Implement No Code Solutions with SharePoint and I...Don Donais
 
SPS Twin Cities - Congratulations You Inherited a SharePoint Site
SPS Twin Cities - Congratulations You Inherited a SharePoint SiteSPS Twin Cities - Congratulations You Inherited a SharePoint Site
SPS Twin Cities - Congratulations You Inherited a SharePoint SiteDon Donais
 
MN Govt IT Symposium - SharePoint 2013 The Next Stage In Evolution
MN Govt IT Symposium - SharePoint 2013 The Next Stage In EvolutionMN Govt IT Symposium - SharePoint 2013 The Next Stage In Evolution
MN Govt IT Symposium - SharePoint 2013 The Next Stage In EvolutionDon Donais
 
MindSurf 2013 - SharePoint Out of the Box Project Management
MindSurf 2013 - SharePoint Out of the Box Project ManagementMindSurf 2013 - SharePoint Out of the Box Project Management
MindSurf 2013 - SharePoint Out of the Box Project ManagementDon Donais
 
MindSurf 2013 - Improving Business Productivity with SharePoint 2013
MindSurf 2013 - Improving Business Productivity with SharePoint 2013MindSurf 2013 - Improving Business Productivity with SharePoint 2013
MindSurf 2013 - Improving Business Productivity with SharePoint 2013Don Donais
 
May 2013 MPUG SharePoint and Project Management
May 2013 MPUG SharePoint and Project ManagementMay 2013 MPUG SharePoint and Project Management
May 2013 MPUG SharePoint and Project ManagementDon Donais
 
SharePoint Workflows - SharePoint Saturday Twin Cities April 2012
SharePoint Workflows - SharePoint Saturday Twin Cities April 2012SharePoint Workflows - SharePoint Saturday Twin Cities April 2012
SharePoint Workflows - SharePoint Saturday Twin Cities April 2012Don Donais
 
SPSTC - SharePoint 2007 No Code App Slides
SPSTC - SharePoint 2007 No Code App SlidesSPSTC - SharePoint 2007 No Code App Slides
SPSTC - SharePoint 2007 No Code App SlidesDon Donais
 

Mehr von Don Donais (12)

Leveraging microsoft’s e discovery platform in your organization
Leveraging microsoft’s e discovery platform in your organizationLeveraging microsoft’s e discovery platform in your organization
Leveraging microsoft’s e discovery platform in your organization
 
The Future of SharePoint - SharePoint 2016
The Future of SharePoint - SharePoint 2016The Future of SharePoint - SharePoint 2016
The Future of SharePoint - SharePoint 2016
 
2014 TechFuse - Findability Within SharePoint 2013
2014 TechFuse - Findability Within SharePoint 20132014 TechFuse - Findability Within SharePoint 2013
2014 TechFuse - Findability Within SharePoint 2013
 
2012 MindSurf - Augmenting Business Process with SharePoint
2012 MindSurf - Augmenting Business Process with SharePoint2012 MindSurf - Augmenting Business Process with SharePoint
2012 MindSurf - Augmenting Business Process with SharePoint
 
2013 MN IT Govt Symposium - Implement No Code Solutions with SharePoint and I...
2013 MN IT Govt Symposium - Implement No Code Solutions with SharePoint and I...2013 MN IT Govt Symposium - Implement No Code Solutions with SharePoint and I...
2013 MN IT Govt Symposium - Implement No Code Solutions with SharePoint and I...
 
SPS Twin Cities - Congratulations You Inherited a SharePoint Site
SPS Twin Cities - Congratulations You Inherited a SharePoint SiteSPS Twin Cities - Congratulations You Inherited a SharePoint Site
SPS Twin Cities - Congratulations You Inherited a SharePoint Site
 
MN Govt IT Symposium - SharePoint 2013 The Next Stage In Evolution
MN Govt IT Symposium - SharePoint 2013 The Next Stage In EvolutionMN Govt IT Symposium - SharePoint 2013 The Next Stage In Evolution
MN Govt IT Symposium - SharePoint 2013 The Next Stage In Evolution
 
MindSurf 2013 - SharePoint Out of the Box Project Management
MindSurf 2013 - SharePoint Out of the Box Project ManagementMindSurf 2013 - SharePoint Out of the Box Project Management
MindSurf 2013 - SharePoint Out of the Box Project Management
 
MindSurf 2013 - Improving Business Productivity with SharePoint 2013
MindSurf 2013 - Improving Business Productivity with SharePoint 2013MindSurf 2013 - Improving Business Productivity with SharePoint 2013
MindSurf 2013 - Improving Business Productivity with SharePoint 2013
 
May 2013 MPUG SharePoint and Project Management
May 2013 MPUG SharePoint and Project ManagementMay 2013 MPUG SharePoint and Project Management
May 2013 MPUG SharePoint and Project Management
 
SharePoint Workflows - SharePoint Saturday Twin Cities April 2012
SharePoint Workflows - SharePoint Saturday Twin Cities April 2012SharePoint Workflows - SharePoint Saturday Twin Cities April 2012
SharePoint Workflows - SharePoint Saturday Twin Cities April 2012
 
SPSTC - SharePoint 2007 No Code App Slides
SPSTC - SharePoint 2007 No Code App SlidesSPSTC - SharePoint 2007 No Code App Slides
SPSTC - SharePoint 2007 No Code App Slides
 

Kürzlich hochgeladen

Enterprise Document Management System - Qualityze Inc
Enterprise Document Management System - Qualityze IncEnterprise Document Management System - Qualityze Inc
Enterprise Document Management System - Qualityze Incrobinwilliams8624
 
AI Embracing Every Shade of Human Beauty
AI Embracing Every Shade of Human BeautyAI Embracing Every Shade of Human Beauty
AI Embracing Every Shade of Human BeautyRaymond Okyere-Forson
 
ARM Talk @ Rejekts - Will ARM be the new Mainstream in our Data Centers_.pdf
ARM Talk @ Rejekts - Will ARM be the new Mainstream in our Data Centers_.pdfARM Talk @ Rejekts - Will ARM be the new Mainstream in our Data Centers_.pdf
ARM Talk @ Rejekts - Will ARM be the new Mainstream in our Data Centers_.pdfTobias Schneck
 
Cybersecurity Challenges with Generative AI - for Good and Bad
Cybersecurity Challenges with Generative AI - for Good and BadCybersecurity Challenges with Generative AI - for Good and Bad
Cybersecurity Challenges with Generative AI - for Good and BadIvo Andreev
 
New ThousandEyes Product Features and Release Highlights: March 2024
New ThousandEyes Product Features and Release Highlights: March 2024New ThousandEyes Product Features and Release Highlights: March 2024
New ThousandEyes Product Features and Release Highlights: March 2024ThousandEyes
 
Watermarking in Source Code: Applications and Security Challenges
Watermarking in Source Code: Applications and Security ChallengesWatermarking in Source Code: Applications and Security Challenges
Watermarking in Source Code: Applications and Security ChallengesShyamsundar Das
 
Top Software Development Trends in 2024
Top Software Development Trends in  2024Top Software Development Trends in  2024
Top Software Development Trends in 2024Mind IT Systems
 
Streamlining Your Application Builds with Cloud Native Buildpacks
Streamlining Your Application Builds  with Cloud Native BuildpacksStreamlining Your Application Builds  with Cloud Native Buildpacks
Streamlining Your Application Builds with Cloud Native BuildpacksVish Abrams
 
How Does the Epitome of Spyware Differ from Other Malicious Software?
How Does the Epitome of Spyware Differ from Other Malicious Software?How Does the Epitome of Spyware Differ from Other Malicious Software?
How Does the Epitome of Spyware Differ from Other Malicious Software?AmeliaSmith90
 
online pdf editor software solutions.pdf
online pdf editor software solutions.pdfonline pdf editor software solutions.pdf
online pdf editor software solutions.pdfMeon Technology
 
Vectors are the new JSON in PostgreSQL (SCaLE 21x)
Vectors are the new JSON in PostgreSQL (SCaLE 21x)Vectors are the new JSON in PostgreSQL (SCaLE 21x)
Vectors are the new JSON in PostgreSQL (SCaLE 21x)Jonathan Katz
 
IA Generativa y Grafos de Neo4j: RAG time
IA Generativa y Grafos de Neo4j: RAG timeIA Generativa y Grafos de Neo4j: RAG time
IA Generativa y Grafos de Neo4j: RAG timeNeo4j
 
Big Data Bellevue Meetup | Enhancing Python Data Loading in the Cloud for AI/ML
Big Data Bellevue Meetup | Enhancing Python Data Loading in the Cloud for AI/MLBig Data Bellevue Meetup | Enhancing Python Data Loading in the Cloud for AI/ML
Big Data Bellevue Meetup | Enhancing Python Data Loading in the Cloud for AI/MLAlluxio, Inc.
 
Fields in Java and Kotlin and what to expect.pptx
Fields in Java and Kotlin and what to expect.pptxFields in Java and Kotlin and what to expect.pptx
Fields in Java and Kotlin and what to expect.pptxJoão Esperancinha
 
Deep Learning for Images with PyTorch - Datacamp
Deep Learning for Images with PyTorch - DatacampDeep Learning for Images with PyTorch - Datacamp
Deep Learning for Images with PyTorch - DatacampVICTOR MAESTRE RAMIREZ
 
OpenChain Webinar: Universal CVSS Calculator
OpenChain Webinar: Universal CVSS CalculatorOpenChain Webinar: Universal CVSS Calculator
OpenChain Webinar: Universal CVSS CalculatorShane Coughlan
 
How to Improve the Employee Experience? - HRMS Software
How to Improve the Employee Experience? - HRMS SoftwareHow to Improve the Employee Experience? - HRMS Software
How to Improve the Employee Experience? - HRMS SoftwareNYGGS Automation Suite
 
ERP For Electrical and Electronics manufecturing.pptx
ERP For Electrical and Electronics manufecturing.pptxERP For Electrical and Electronics manufecturing.pptx
ERP For Electrical and Electronics manufecturing.pptxAutus Cyber Tech
 
React 19: Revolutionizing Web Development
React 19: Revolutionizing Web DevelopmentReact 19: Revolutionizing Web Development
React 19: Revolutionizing Web DevelopmentBOSC Tech Labs
 
Kawika Technologies pvt ltd Software Development Company in Trivandrum
Kawika Technologies pvt ltd Software Development Company in TrivandrumKawika Technologies pvt ltd Software Development Company in Trivandrum
Kawika Technologies pvt ltd Software Development Company in TrivandrumKawika Technologies
 

Kürzlich hochgeladen (20)

Enterprise Document Management System - Qualityze Inc
Enterprise Document Management System - Qualityze IncEnterprise Document Management System - Qualityze Inc
Enterprise Document Management System - Qualityze Inc
 
AI Embracing Every Shade of Human Beauty
AI Embracing Every Shade of Human BeautyAI Embracing Every Shade of Human Beauty
AI Embracing Every Shade of Human Beauty
 
ARM Talk @ Rejekts - Will ARM be the new Mainstream in our Data Centers_.pdf
ARM Talk @ Rejekts - Will ARM be the new Mainstream in our Data Centers_.pdfARM Talk @ Rejekts - Will ARM be the new Mainstream in our Data Centers_.pdf
ARM Talk @ Rejekts - Will ARM be the new Mainstream in our Data Centers_.pdf
 
Cybersecurity Challenges with Generative AI - for Good and Bad
Cybersecurity Challenges with Generative AI - for Good and BadCybersecurity Challenges with Generative AI - for Good and Bad
Cybersecurity Challenges with Generative AI - for Good and Bad
 
New ThousandEyes Product Features and Release Highlights: March 2024
New ThousandEyes Product Features and Release Highlights: March 2024New ThousandEyes Product Features and Release Highlights: March 2024
New ThousandEyes Product Features and Release Highlights: March 2024
 
Watermarking in Source Code: Applications and Security Challenges
Watermarking in Source Code: Applications and Security ChallengesWatermarking in Source Code: Applications and Security Challenges
Watermarking in Source Code: Applications and Security Challenges
 
Top Software Development Trends in 2024
Top Software Development Trends in  2024Top Software Development Trends in  2024
Top Software Development Trends in 2024
 
Streamlining Your Application Builds with Cloud Native Buildpacks
Streamlining Your Application Builds  with Cloud Native BuildpacksStreamlining Your Application Builds  with Cloud Native Buildpacks
Streamlining Your Application Builds with Cloud Native Buildpacks
 
How Does the Epitome of Spyware Differ from Other Malicious Software?
How Does the Epitome of Spyware Differ from Other Malicious Software?How Does the Epitome of Spyware Differ from Other Malicious Software?
How Does the Epitome of Spyware Differ from Other Malicious Software?
 
online pdf editor software solutions.pdf
online pdf editor software solutions.pdfonline pdf editor software solutions.pdf
online pdf editor software solutions.pdf
 
Vectors are the new JSON in PostgreSQL (SCaLE 21x)
Vectors are the new JSON in PostgreSQL (SCaLE 21x)Vectors are the new JSON in PostgreSQL (SCaLE 21x)
Vectors are the new JSON in PostgreSQL (SCaLE 21x)
 
IA Generativa y Grafos de Neo4j: RAG time
IA Generativa y Grafos de Neo4j: RAG timeIA Generativa y Grafos de Neo4j: RAG time
IA Generativa y Grafos de Neo4j: RAG time
 
Big Data Bellevue Meetup | Enhancing Python Data Loading in the Cloud for AI/ML
Big Data Bellevue Meetup | Enhancing Python Data Loading in the Cloud for AI/MLBig Data Bellevue Meetup | Enhancing Python Data Loading in the Cloud for AI/ML
Big Data Bellevue Meetup | Enhancing Python Data Loading in the Cloud for AI/ML
 
Fields in Java and Kotlin and what to expect.pptx
Fields in Java and Kotlin and what to expect.pptxFields in Java and Kotlin and what to expect.pptx
Fields in Java and Kotlin and what to expect.pptx
 
Deep Learning for Images with PyTorch - Datacamp
Deep Learning for Images with PyTorch - DatacampDeep Learning for Images with PyTorch - Datacamp
Deep Learning for Images with PyTorch - Datacamp
 
OpenChain Webinar: Universal CVSS Calculator
OpenChain Webinar: Universal CVSS CalculatorOpenChain Webinar: Universal CVSS Calculator
OpenChain Webinar: Universal CVSS Calculator
 
How to Improve the Employee Experience? - HRMS Software
How to Improve the Employee Experience? - HRMS SoftwareHow to Improve the Employee Experience? - HRMS Software
How to Improve the Employee Experience? - HRMS Software
 
ERP For Electrical and Electronics manufecturing.pptx
ERP For Electrical and Electronics manufecturing.pptxERP For Electrical and Electronics manufecturing.pptx
ERP For Electrical and Electronics manufecturing.pptx
 
React 19: Revolutionizing Web Development
React 19: Revolutionizing Web DevelopmentReact 19: Revolutionizing Web Development
React 19: Revolutionizing Web Development
 
Kawika Technologies pvt ltd Software Development Company in Trivandrum
Kawika Technologies pvt ltd Software Development Company in TrivandrumKawika Technologies pvt ltd Software Development Company in Trivandrum
Kawika Technologies pvt ltd Software Development Company in Trivandrum
 

2012 MN Gov IT Symposium - Get Away from SharPoint Nightmares with Governance

  • 1. Session # 14 Get Away from SharePoint Nightmares with Governance Donald Donais, Avtex Consulting TM 31st Annual 2012 Minnesota Government IT Symposium For State Agencies, Counties, Cities, Higher Education and Nonprofits December 4-6, 2012 RiverCentre, St. Paul, MN www.mngts.org/itsym (Presented by GTS Educational Events) Wednesday, December 5th, 2012 11:30 a.m.-12:30 p.m.
  • 2. SharePoint Governance • General Overview • Enterprise Search • Informational Architecture • Education and Training • Operational Concerns • Testing & Provisioning • Infrastructure • Deployment and Configuration • Project & Operational Management • Governance Plans
  • 3. Donald Donais Avtex IT Pro Consultant ddonais@avtex.com Blog – Tales from IT Side http://talesfromitside.wordpress.com Twitter @dondonais
  • 5. • TechNet: Governance is the set of roles, responsibilities, and processes that you put in place in an enterprise to guide the development and use of a solution based on SharePoint Products and Technologies. • Robert Bogue: Governance is managing the deployment of information technologies. Managing, like project management, is concerned with the risks, the costs, and the usefulness of the solution once it has been created. Thus when we define governance we are attempting to manage risk, cost, and adoption What is ‘Governance’ ?
  • 6. Governance • There must be a connection between Governance, Risk and Compliance Risk • What is the risk if certain actions are taken or not taken? Compliance • What do we need to do to ensure right actions are taken? Governance • Set of policies, process and procedures to ensure recommended actions are followed
  • 7. • Not Rocket Science • SharePoint is both Broad and Deep  There are a LOT of Details to Consider • A lot of Governance is Common Knowledge • What does it mean to bring SharePoint into the environment  Who will support it?  What is technology impact? • Adoption – More than an Afterthought  Plan For It  Get Acceptance and Feedback from Users Governance…
  • 8. • Site Proliferation – Grassroots/Sprawl • Server Proliferation • No Quotas, No Blocked File Types, No Policies • Unreliable Service (No SLAs)  Unreliable Support  No Strategy, No Training  Lack of Growth & Usage Reporting • No Communication • No Security Audits or Policies (a.k.a Information Leaks) • No Lifecycle Management What Contributes to a Chaotic Deployment
  • 9. • CXO Sponsored Strategy (Exec Stakeholder) • Well Communicated Strategy & Service Offering • Consolidated, Well Managed Server Farms • Consistency, Standards, Branding, Usage Policies • Security Policies and Enforcement, Information Management Policies • Easy to Use and Powerful Search • On Demand/Accessible Training and Support What Contributes to a Successful Deployment
  • 11. • What do users search for today? How do they search today? • What search functionality is available to you?  WSS, MOSS, Search Server, Express, FAST Search • Integrate Information architecture with Search Planning – Managed Properties • Search Strategy, Taxonomy, Geography • Key Words, Best Bets, Thesaurus Search
  • 12. • People Search • Search ‘Rating’, Wildcard Search, Refinement Panel • Consolidated Search Page – Search Center • Search Scoping, Tabs, Results (design and configuration) • Surface Information beyond SharePoint Content (File shares, BDC, other…)  Federated Search functionality • Potential for Staffing – Managing Crawling, Scopes, Results tuning, etc Search
  • 14. • Consistent Understanding of Content Structure  How information is Organized  How information is Presented to Users • Consistency Throughout Site (navigational elements)  Global and Local • Wireframes and Storyboards • Content Types • Content Query Web Parts/Content Search Web Parts Information Architecture
  • 15. • What is being used to segment information?  Site Collections vs. Webs  Libraries vs. Sites  Folders? • SharePoint Terminology  Understand relationship between objects (site collections, webs, lists, etc…) • Taxonomy vs. Folksonomy • Managed Metadata Service and Term Store • Branding Considerations  Using Colors to Identify Location within a Portal Information Architecture
  • 17. • Plan For Training Part of Roll Out • Budget for Implementation and Adoption • User Training and Resources • Help Desk Training, Knowledge Articles, etc… • Training for all SharePoint Roles • Internal User Groups, Lab Sessions, Support Sites • Local Resources  Training partners, User Groups, SharePoint Saturday • Identify and Communicate Best Practices • SharePoint Server Training: Office.com or Productivity Hub Education & Training
  • 19. • Service Level Agreements (SLAs) • Communication with Users • Staffing • Monitoring • Scheduled maintenance windows • Disaster recovery • Quotas • Reporting • Database management Operational Concerns
  • 21. • Content Owners and Editors  How Content is Created, Approved and Disposed Of • User testing  Navigation  Search • Feedback Method • Repeatable Test Plans • Lifecycles and Processes • Security Guidelines Testing & Provisioning
  • 23. • Interaction/Integration with other/existing systems  E-mail / Exchange / Messaging  Active Directory  Firewalls  DNS  Load balancing (MS, F5, etc…)  Clustering  Database  SAN / Disk • Environments: Development, Stage/Test, Production • Hardware and Topology • Backup and Recovery/Disaster Recovery Infrastructure
  • 25. • Identify Appropriate Tools  SharePoint Designer, PowerShell, InfoPath, Visual Studio • Site Definitions and Templates, List templates • Source Code and Build Control – Team Foundation Server (TFS) • Support • Standards and Best Practices  Features and Solutions • Branding, Themes, Master Page and Layout Page Development  Consistency with existing corporate branding • Data View Web Parts Development & Configuration
  • 27. • Communication Planning: Who, What, When, How • Deployment Process  Coded and No-Code Solutions • Change Management  OS Patches vs. SharePoint & SQL Updates • Service Level Agreements (SLAs) • Roles and Responsibilities • Charge back service? • Sponsorship of Implementation • SharePoint as a Service  Ownership of SharePoint from Business vs. Product Project & Operational Management
  • 29. Governance Plans • Role Matrix • Security Plan • Training Plan • Communication Plan • Information Architecture Plan • Document Management Strategy • Search Strategy • Infrastructure and System Architecture Plan • Support Plan
  • 30. Role Matrix • Identifies and Communicates the Roles and Responsibilities • Will help in definition of:  Security  Training • Should Detail:  Role  Description  Required Skills  Person or Group Accountable
  • 31. Example – Roles Matrix Role Description Required Skills Person/Group Business Owner Executive sponsor from the Business group that represents SharePoint to the executive time. Understanding of internal business structure, strategies and processes. Executive SharePoint Governance Board Governing body with ultimate responsibility for meeting the firm’s goals in regards to SharePoint. They will factor in internal and external governance influences. Understanding of the internal and external Governance details. Executive Member, SharePoint Reps, Site Owner Reps SQL Administrator Primary role is SQL management, backups and restore. SQL administration, monitoring, and backup and recovery. Janice Small Server Administrator Responsible for installation and maintenance of hardware infrastructure or virtualization platform specifically for servers where SharePoint is installed. Microsoft Server knowledge, monitoring, backup and recovery. IT Dept Networking Administrator Responsible for management of LAN and WAN for an organization including security, installations, monitoring, licensing backups and restoring. Network specific knowledge around routers, DNS, IT Dept Domain Administrator Responsible for ensuring the domain is administered properly based on internal security and governance. This includes Active Directory. Microsoft Active Directory knowledge. IT Dept SharePoint Farm Administrator This technical position should be involved with the implementation and configuration of the portal solution but is most integral to the on-going operation of the portal. They will monitor performance, administer security rights, ensure backup and recovery plans are set, will configure site indexing/searching, and may be involved with end user support. Network Infrastructure, IIS, Active Directory experience, and monitoring systems that ties into SharePoint. IT Dept
  • 32. Example – Roles Matrix continued Role Description Required Skills Person/Group SharePoint Business Analyst Hybrid IT/Business position that understands the features and capabilities of SharePoint and how they can be leveraged within the business. Will need to gather business requirements and translate them into business solutions. Works with the Governance Board, IT, as well as the business units. Thorough understanding of SharePoint features and functionality. Good understanding of business goals wants and needs. Skilled at needs assessment. Bob Jones SharePoint Site Collection Administrator Primary role for ensuring that settings for the site collection are configured properly. They will has control all permissions and site creation within the SharePoint site collection. This role will also work within the guidelines of the Governance plan. This person should be somebody from the IT department. They will need a thorough understanding of SharePoint features and functionality. Sarah Smiles SharePoint Site Owner Primary role is for ensuring that content for a SharePoint site is properly managed over time. The primary focus is implementing business focused solutions. Site features and functionality excluding site creation and permissions. Will also need to understand the business. Department Owners SharePoint Contributor This role creates, owns and maintains the content published within SharePoint. Business processes and documentation. Specified Department Contributors SharePoint Viewer This role consumes content that is found within SharePoint. Users within the Organization
  • 33. Security Plan • Layouts how Security is Handled  Best Practice – when possible use AD groups • Details Security for Each of Zones  Intranet/Internet/Extranet • Specify how Handling Permissions • Specify Security Requests • Should base off of Role Matrix
  • 34. Example – Security Roles Role Permission Set SharePoint Farm Administrator SharePoint Farm Administrators (Full Control for all servers within the server farm) – These permissions allow the member to permission administrative tasks in Central Administration or on the server. This group does not have access to individual sites or content. SharePoint Site Collection Administrator Site Collection Administrator (Full Control within the Site Collection) – The permission set will allow members of this group to create and configure sites, lists, libraries; configure site and site collection features and maintain permissions within the Site Collection.. SharePoint Site Owner SiteName Owner group (Full Control with exceptions) – The permission set will allow members of this group to create and configure lists, libraries and site features. This group’s permission set will be modified to exclude the ability to create new sites and administer permissions within the site. SharePoint Contributor SiteName Members group (Contributor) – This group will have permissions to create, modify, and approve content within a specific site. SharePoint Viewer SiteName Visitors group (Read only) – This group will have out of the box permissions to read content within the site.
  • 35. Example – Security Request Flow Initiate Request for Access Request goes to Site Collection Administrator Permission is Granted and user gains access to site Yes Permission is rejected based on Governance Standards No Does the request meet Governance Standards Email sent with details. Confirmation e-mail sent with details. End Request for Access
  • 36. Training Plan • Specify Training Examples for Roles • Training Options  Instructor Led, Self-Serve, Learning Bites, Lunch and Learns, etc. • Look at Training from Different Levels: 1. General Training – Overall on SharePoint 2. Organizational Level Training – Specifics for Organization 3. Departmental/Project Level Training – Specifics on Processes when using SharePoint • List all Possible Training Resources
  • 37. Example – Training Matrix Role Description Training Format SharePoint Farm Administrator  Base documentation from Microsoft  Microsoft Official Curriculum training course  Knowledge transfer sessions  Operations documentation  Classroom Hand On Training  Online SharePoint Business Analyst  SharePoint Site Owner/Power User course from Microsoft training provider  Classroom Hand On Training SharePoint Site Collection Administrator  SharePoint Site Owner/Power User course from Microsoft training provider  Knowledge transfer sessions  Operations documentation  Classroom Hand On Training  On Line SharePoint Site Owner  SharePoint Site Owner/Power User course from Microsoft training provider  Knowledge transfer sessions  Operations documentation  Classroom Hand On Training  On Line SharePoint Contributor  SharePoint end user training from Microsoft training provider  Internal knowledge transfer sessions  Classroom Hand On Training  On Demand Video  On Line SharePoint Viewer  SharePoint end user training from Microsoft training provider  Internal knowledge transfer sessions  Classroom Hand On Training  On Demand Video  On Line SharePoint Approver  SharePoint end user training from Microsoft training provider  Internal knowledge transfer sessions  Classroom Hand On Training  On Demand Video  On Line
  • 38. Example – Training Resources Resource Description Training Format Center of Excellence Site Build a SharePoint platform web/site that will be the single point of reference for anything related to the SharePoint platform. Links to training resources, materials, tips and tricks, user feedback, team members, etc… Online Online Microsoft Tools, Materials and Resources  End-user documentation  End-user blogs  Technical Administrator resources Online Linked from COE Office SharePoint Server 2007 & 2010 Training – Productivity Hub A training solution built on the SharePoint platform that comes with SharePoint training materials and demos and allows administrators to develop specific task or role-based curriculums Online Sub-web of COE site Solution and Scenario Training Targeted training for specific your organization Classroom Hands-on Microsoft Training Partners Classroom training from Microsoft Certified trainers using MS or custom curriculums Classroom Hands-on Internal User Group Internal group of SharePoint users who share knowledge on how SharePoint has been improved or used within the business Online Sub-web of COE site
  • 39. Communication Plan • Enlist the Help of Internal Marketing • Detail the Target Audience and How/When Communicated to • What is being Communicated?  New Release of Intranet/Internet/Extranet?  New Business Intelligence Tools  Updated Features • How Often is Target Audience being Communicated with?
  • 40. Example – Audiences and Goals Target Audience Goal Target Completion Date And Updates Delivery Mode and Responsibility IT Steering Committee / Key Stakeholders Final Plan Key Decisions Target: 6/31/2009 Updated: Monthly Initial Meeting / Ongoing updates via Project Site By: Executive Sponsor Corporate Leadership Team Plan Approval Target: July Updated: Quarterly Special Meeting By: Executive Sponsor Business Users Informational:  Status  Delivery Timeline  What to Expect Target: July Updated: Monthly Email By: Project Manager Corporate Users Informational:  Downtime  Dates  Contact Info Target: July Updated: Monthly Intranet Broadcast By: Project Manager Business Application Users Testing / Training Target: July Updated: Monthly Email By: Project Manager Help Desk Informational Target: August Updated: Monthly Email By: Project Manager Project Team Issues, Risks, Status Target: Ongoing Updated: Weekly Regular Meeting By: Project Manager Project Team Obstacles, Issues Target: Ongoing Updated: Daily Regular Meeting By: Project Manager
  • 41. Information Architecture Plan • Plan refers to Overall Hierarchy and Structure of SharePoint  Call Out Differentiation of Publishing versus Collaboration • Detail first 2-3 levels of the Overall Hierarchy • Detail 2-3 Department/Project sites and type of Information Displayed
  • 42. Example – HR Department Site Content SharePoint Feature / Construct Department Mission Statement Content Editor Web part used to display Human Resource missions statement principals Human Resource Announcements List view web part pulling data from an announcement list Various link sections Content Editor web parts; display content specific information from the HR site including Benefits, Training, New Hire, etc. Human Resources Contact Contact Details or Content Editor web part displaying information about the HR site’s contact IT Help Desk Content Editor web part displaying contact information
  • 43. Example – HR Continued
  • 44. Document Management Strategy • Detail Out Document Storage Locations  Within SharePoint: • Publishing Sites • Collaboration Sites • My Sites  Outside SharePoint • Exchange Public Folders • File SharePoint • Vendor Applications – Document Management • Usage of Content Types within Environment • Document Content Management Features to be used
  • 45. Example – Content Management FEATURE DESCRIPTION USE WITH Content Approval Before content can be made available to members of the SharePoint Visitors group it has to go through a quick workflow for basic approval. All content include documents and SharePoint pages. Versioning Documented historical look at changes made to content. This includes major and minor versioning. All content include documents and SharePoint pages, best practices to use with SharePoint pages. Need to see history of content. Check Out Checking out content (pages or documents) so that no one else can make changes. This content remains checked out until user finishes and checks information into SharePoint All content include documents and SharePoint pages. Need to have only one person work on content at a time. Document ID (Standard and Enterprise versions) SharePoint automatically assigns a unique number (within the Site Collection) to content within SharePoint (documents). This is used for referencing information. All content include documents and SharePoint pages. Especially useful when linking directly to a document or searching for a records within SharePoint. Content Rating (Standard and Enterprise versions) Users can rate content within SharePoint on a scale of 1 to 5. This can show how useful information is within SharePoint. All content include documents and SharePoint pages. Useful for surfacing useful information from SharePoint. Workflow Automation of a business process within SharePoint. This allows automatic routing for Approval or Feedback on content entered into SharePoint All content include documents and SharePoint pages.
  • 46. Search Strategy • Define the following within SharePoint  Scopes  People Search  Search Customizations  Content Sources  iFilters  Keywords & Best Bets • Use the Crawl – Walk – Run Approach
  • 47. Infrastructure & System Architecture Plan • More Technical in nature • Documenting:  Physical Architecture of SharePoint Environment  Hardware & Software Requirements  Use of Virtualization  Capacity Planning Scenarios  Use of Quotas  Backup/Recovery and Disaster Recovery  Service Accounts being used by SharePoint
  • 48. Example – SharePoint Service Accounts Login Role Description Permissions domainspfarm Farm service account This account is the main farm account that runs all administration services, such as Timer jobs and the SQL service. Also runs the application pools for administrative web applications Create a domain user account, and add it to the local Administrators group of each SharePoint server in the farm. Requires dbcreator and securityadmin SQL server roles. Note: You must manually add spfarm to the local Administrators group on a server before installing SharePoint on that server. domainspcontent Content service account This account runs the application pool for the non- administrative web applications. Domain account domainspsearch Search service account This account runs all search services. Domain account domainspcrawl Content access account This account is used when indexing content. Domain account domainspservice SharePoint Service Application Account Default account for the different service applications and will be the identity of the service applications app pool account. Domain account domainspuserprofile SharePoint User Profile Service Domain account
  • 49. Support Plan • Documentation on Service Level Agreements between Users and IT/SharePoint Support • Detail the Overall Support for SharePoint  Coverage by • Site Owners • Site Collection Administrators • SharePoint Farm Administrators • Network Administrators • Database Administrators
  • 50. Governance Resources • SharePoint 2007 Governance Center http://technet.microsoft.com/en-us/office/sharepointserver/bb507202.aspx • SharePoint 2010 Governance Center http://technet.microsoft.com/en-us/sharepoint/ff800826 • Joel Oleson Governance Plan http://www.sharepointjoel.com/Lists/Posts/Post.aspx?ID=194

Hinweis der Redaktion

  1. From Joel Oleson presentation
  2. From Joel Oleson presentation