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Social Media & Politics
Call to action

Olten, november 15th 2012


Béatrice Wertli, Consultant
By the way communications AG, Berne
YOU NEVER GET A
SECOND CHANCE
TO MAKE A FIRST
IMPRESSION
Béatrice Wertli


Mail: b.wertli@bytheway.ch
Web: www.beatricewertli.ch
Job: Consultant communication
Politics: Member of parliament, City of Berne
Other: Family, sports
#25jan
Top most followed


1.   @ladygaga          30,169,642
2.   @justinbieber      28,788,675
3.   @kateperry         27,579,183
4.   @rihanna           26,193,633
5.   @britneyspears     20,970,183
6.   @barackobama       20,689,663
7.   @taylorswift13     19,429,365
8.   @shakira           18,369,904
                      http://twittercounter.com/pages/100
Top most popular facebook pages


1.   Facebook              77,684,955
2.   Texas Hold'em Poker   64,939,868
3.   Youtube               63,512,864
4.   Rhianna               61,662,498
5.   Eminem                61,310,690
6.   The Simpsons          55,077,304
7.   Shakira               54,945,337
8.   Lady Gaga             53,247,260
                               www.facebook.com
Goals


• Students get to know the Social Media
  instruments used for political issues and
• Students understand how Social Media influences
  Politics.
• Students know to differentiate between political
  movement and political campaigning.
• Enable students to integrate the dimension of
  political Social Media into an overall PR concept.
Actors


• People: civil organisations, free groups,
  indivduals
• Government
• Politics: Politicians, parties
Arab spring


«a series of anti-government uprisings in various
  countries in North Africa and the Middle East,
  beginning in Tunisia in December 2010.»

                                    Oxford Dictionaries
Arab spring: how


«The protests have shared techniques of civil resistance in
  sustained campaigns involving strikes, demonstrations,
  marches and rallies, as well as the use of social media to
  organize, communicate, and raise awareness in the face
  of state attempts at repression and Internet
  censorship.»
                                                    Wikipedia
Arab spring: settings


• educated but dissatisfied youth within the
  population
• One goal: „the people want to bring down the
  regime“
• Refusal to accept the status quo: Dictatorship,
  unemployment, insufficient transparency,
  concentration of wealth in the hands of autocrats
• Not an entirely new phenomenon, but a new
  dimension
«We use facebook
to schedule the
protests, Twitter to
coordinate, and
YouTube to tell the
world.»
The faces of Egypt's „Revolution 2.0“_I


• A (now famous) Facebook page was organizing people in
  Egypt well before protests broke out in January 2011
• Five anonymous people administer a Facebook page that
  helped fuel Egypt protests
• They communicated over the internet to avoid detection
  by police
• A Facebook event was created for January 25, the first
  day or protests „"The Day of the Revolution Against
  Torture, Poverty, Corruption and Unemployment." „
• Over 100‘000 people clicked „yes“ on the invite
The faces of Egypt's „Revolution 2.0“_II
Penetration Social Media

• Middle East
   – 78,620,995 Internet users, 35.7% of the population.
   – 20,247,900 Facebook users, 8.4% penetration rate
• Africa
   – 139,875,242 Internet users, 13.3% of the population
   – 43,404,160 Facebook users, 4.0% penetration rate.
• Egypt
   – 21,691,776 Internet users, 26.4% of the population,
   – 11,341,180 Facebook users, 13.6% penetration rate.
• Europe
   – 500,723,686 Internet users, 61.3% of the population
   – 232,935,740 Facebook users, 28.5% penetration rate.
• Switzerland
   – 6,430,363 Internet users, 84.2%.
   – 2,727,600 Facebook users , 35.7% penetration rate.
                                                           www.internetworldstats.com
«Certainly,
technology was a
vital tool in their
efforts but we
believe their bravery
and determination
mattered most.»
                    Elliot Schrage
          Vice President, Facebook
Discussion


•   The role of Social Media in the Arab Spring
•   Revolution, upraising: how to make it work?
•   The limits of Social Media in a Revolution
•   The risks of Social Media
•   Political reality after the revolution
•   http://www.youtube.com/watch?v=wf0JF-Psy6U&fea
«In Social Networks,
Fukushima has abruptly
triggered a tsunami, that
brought the fb-pages of the
major anti-nuclear NGOs
tens of thousands of new
fans and thus contributed
to a significant
mobilization of citizens »
Germany: nuclear phaseout_setting


• Germanys government nuclear friendly
• After Fukushima – political U-turn. Merkel
  announces nuclear phaseout.
• 200‘500 people on the street
• „What voters want“
Discussion on „nuclear“ in Germany



                                       Decision by
                                          gov




            Fukushima




                        SM2 Studie „Atomausstieg und Energiewende“
Fukushima-discussions Europe




                SM2 Studie „Atomausstieg und Energiewende“
German Forums with most discussions




                    SM2 Studie „Atomausstieg und Energiewende“
Civil protests and political consequences


• Sucess factors
  –   „Dead line“
  –   Mobilization
  –   Trend
  –   Engaging media (journalists)
• Challenges
  – Sustainability
  – Virality (getting „off hand“)
How to get involved
Online Petition
Successfull online petitions


•The “ASK” is Compelling and Achievable.
•The Petition is delivered directly to the
target.
•Social media tools are used to get the
word out and recruit supporters.
•The online petition is followed up by
offline action.
      http://www.youtube.com/watch?v=TMowhQnlaLo&feature=related
Create your online petition


•   Compelling issue
•   Find a tool
•   Set up a communications strategy
•   Work !
90-9-1 rule


1% opinion
leaders and
90%
influencers
But..


•   Make it easier to contribute
•   Make participation a side effect
•   Reward — but don't over-reward — participants
•   Promote quality contributors
Who is this man?
The Power of democracy


• http://www.youtube.com/watch?v=1vrczoLm7Es
When politics reaches business
«Facebook and other social media tools viewed as
   having greater political impact than in-person
                    advocacy»
Campaigning_Settings


How do you get people to invest in your products
  or services when they…
  –   Have never heard of you
  –   Don‘t have any affinity to you
  –   Don‘t live near you
  –   Have no reason to listen to you when you speak
  –   Have other, more familiar options offering similar
      goods or services?
How this guy becomes…
Facebook supporters
1 Million Obama vs. 158k Clinton

        YouTube Videos
  2‘000 Obama vs. 750 Clinton
Campaigning_Goals


•   Fundraising
•   Rally supporters
•   Engaging voters
•   Foster transparency
•   Create unique relationships with supporters and
•   Within supporters

• But first of all: BECOMING PRESIDENT OF THE
  USA
Campaigning_Strategy


• Know your target group
• Know your USP
• Expert Team
Winning the presidetial election 2.0




                                anitra-eggler.com
Example: announcment 2012




    vs.
Political power of social media


• Real time legislating



                         “Above all, it has helped me to gain credibility
                         with voters. When I say that I’m a principled,
                         consistent conservative, people know that it’s
                    «facebook is asee it, and theyadditional
                         true. They can precious can tell from
                    marketing toolthat I’m actually reading the
                         our discussions - and for free.»
                         bills.”
                                           HC Strache – over 100’000 fans
To put it into perspective…

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Social Media and Politics_lecture @FHNW Business

  • 1. Social Media & Politics Call to action Olten, november 15th 2012 Béatrice Wertli, Consultant By the way communications AG, Berne
  • 2. YOU NEVER GET A SECOND CHANCE TO MAKE A FIRST IMPRESSION
  • 3. Béatrice Wertli Mail: b.wertli@bytheway.ch Web: www.beatricewertli.ch Job: Consultant communication Politics: Member of parliament, City of Berne Other: Family, sports
  • 5.
  • 6.
  • 7.
  • 8. Top most followed 1. @ladygaga 30,169,642 2. @justinbieber 28,788,675 3. @kateperry 27,579,183 4. @rihanna 26,193,633 5. @britneyspears 20,970,183 6. @barackobama 20,689,663 7. @taylorswift13 19,429,365 8. @shakira 18,369,904 http://twittercounter.com/pages/100
  • 9. Top most popular facebook pages 1. Facebook 77,684,955 2. Texas Hold'em Poker 64,939,868 3. Youtube 63,512,864 4. Rhianna 61,662,498 5. Eminem 61,310,690 6. The Simpsons 55,077,304 7. Shakira 54,945,337 8. Lady Gaga 53,247,260 www.facebook.com
  • 10. Goals • Students get to know the Social Media instruments used for political issues and • Students understand how Social Media influences Politics. • Students know to differentiate between political movement and political campaigning. • Enable students to integrate the dimension of political Social Media into an overall PR concept.
  • 11. Actors • People: civil organisations, free groups, indivduals • Government • Politics: Politicians, parties
  • 12. Arab spring «a series of anti-government uprisings in various countries in North Africa and the Middle East, beginning in Tunisia in December 2010.» Oxford Dictionaries
  • 13. Arab spring: how «The protests have shared techniques of civil resistance in sustained campaigns involving strikes, demonstrations, marches and rallies, as well as the use of social media to organize, communicate, and raise awareness in the face of state attempts at repression and Internet censorship.» Wikipedia
  • 14. Arab spring: settings • educated but dissatisfied youth within the population • One goal: „the people want to bring down the regime“ • Refusal to accept the status quo: Dictatorship, unemployment, insufficient transparency, concentration of wealth in the hands of autocrats • Not an entirely new phenomenon, but a new dimension
  • 15. «We use facebook to schedule the protests, Twitter to coordinate, and YouTube to tell the world.»
  • 16. The faces of Egypt's „Revolution 2.0“_I • A (now famous) Facebook page was organizing people in Egypt well before protests broke out in January 2011 • Five anonymous people administer a Facebook page that helped fuel Egypt protests • They communicated over the internet to avoid detection by police • A Facebook event was created for January 25, the first day or protests „"The Day of the Revolution Against Torture, Poverty, Corruption and Unemployment." „ • Over 100‘000 people clicked „yes“ on the invite
  • 17. The faces of Egypt's „Revolution 2.0“_II
  • 18. Penetration Social Media • Middle East – 78,620,995 Internet users, 35.7% of the population. – 20,247,900 Facebook users, 8.4% penetration rate • Africa – 139,875,242 Internet users, 13.3% of the population – 43,404,160 Facebook users, 4.0% penetration rate. • Egypt – 21,691,776 Internet users, 26.4% of the population, – 11,341,180 Facebook users, 13.6% penetration rate. • Europe – 500,723,686 Internet users, 61.3% of the population – 232,935,740 Facebook users, 28.5% penetration rate. • Switzerland – 6,430,363 Internet users, 84.2%. – 2,727,600 Facebook users , 35.7% penetration rate. www.internetworldstats.com
  • 19. «Certainly, technology was a vital tool in their efforts but we believe their bravery and determination mattered most.» Elliot Schrage Vice President, Facebook
  • 20. Discussion • The role of Social Media in the Arab Spring • Revolution, upraising: how to make it work? • The limits of Social Media in a Revolution • The risks of Social Media • Political reality after the revolution • http://www.youtube.com/watch?v=wf0JF-Psy6U&fea
  • 21. «In Social Networks, Fukushima has abruptly triggered a tsunami, that brought the fb-pages of the major anti-nuclear NGOs tens of thousands of new fans and thus contributed to a significant mobilization of citizens »
  • 22.
  • 23. Germany: nuclear phaseout_setting • Germanys government nuclear friendly • After Fukushima – political U-turn. Merkel announces nuclear phaseout. • 200‘500 people on the street • „What voters want“
  • 24. Discussion on „nuclear“ in Germany Decision by gov Fukushima SM2 Studie „Atomausstieg und Energiewende“
  • 25. Fukushima-discussions Europe SM2 Studie „Atomausstieg und Energiewende“
  • 26. German Forums with most discussions SM2 Studie „Atomausstieg und Energiewende“
  • 27.
  • 28. Civil protests and political consequences • Sucess factors – „Dead line“ – Mobilization – Trend – Engaging media (journalists) • Challenges – Sustainability – Virality (getting „off hand“)
  • 29. How to get involved
  • 31. Successfull online petitions •The “ASK” is Compelling and Achievable. •The Petition is delivered directly to the target. •Social media tools are used to get the word out and recruit supporters. •The online petition is followed up by offline action. http://www.youtube.com/watch?v=TMowhQnlaLo&feature=related
  • 32. Create your online petition • Compelling issue • Find a tool • Set up a communications strategy • Work !
  • 33. 90-9-1 rule 1% opinion leaders and 90% influencers
  • 34.
  • 35. But.. • Make it easier to contribute • Make participation a side effect • Reward — but don't over-reward — participants • Promote quality contributors
  • 36.
  • 37. Who is this man?
  • 38.
  • 39.
  • 40. The Power of democracy • http://www.youtube.com/watch?v=1vrczoLm7Es
  • 42.
  • 43. «Facebook and other social media tools viewed as having greater political impact than in-person advocacy»
  • 44. Campaigning_Settings How do you get people to invest in your products or services when they… – Have never heard of you – Don‘t have any affinity to you – Don‘t live near you – Have no reason to listen to you when you speak – Have other, more familiar options offering similar goods or services?
  • 45. How this guy becomes…
  • 46. Facebook supporters 1 Million Obama vs. 158k Clinton YouTube Videos 2‘000 Obama vs. 750 Clinton
  • 47. Campaigning_Goals • Fundraising • Rally supporters • Engaging voters • Foster transparency • Create unique relationships with supporters and • Within supporters • But first of all: BECOMING PRESIDENT OF THE USA
  • 48. Campaigning_Strategy • Know your target group • Know your USP • Expert Team
  • 49. Winning the presidetial election 2.0 anitra-eggler.com
  • 51. Political power of social media • Real time legislating “Above all, it has helped me to gain credibility with voters. When I say that I’m a principled, consistent conservative, people know that it’s «facebook is asee it, and theyadditional true. They can precious can tell from marketing toolthat I’m actually reading the our discussions - and for free.» bills.” HC Strache – over 100’000 fans
  • 52.
  • 53. To put it into perspective…

Hinweis der Redaktion

  1. Page statistics are all Khaled Said in 2011: =========================== More than 2 billion and 600 million views of what is written on the page More than 24 million members and the interaction between the page in the form of admiration or comments ------------------------------------- On 11 February: - About the 300 thousand impressive day for the publication of - A more than 177 comments written by Members =========================== We thank you for your trust dear .. We ask God that we live up to the responsibility .. Freedom .. Social justice .. Human dignity .. The revolution continues .. The revolution will win ..
  2. Discussion
  3. For a year, the Fukushima nuclear crisis has often been reported as an “unprecedented crisis” by the mass media and blogospheres in Japan and beyond. The Fukushima nuclear crisis appears to be unprecedented if one looks at the surface features of the role of social media in the unsettled crisis. Indeed, the crisis showed that people living in Japan and beyond participated in knowledge production by harnessing social media such as Twitter, Facebook, and YouTube. In particular, many people engaged in DIY (do-it-yourself) reporting of Geiger counter readings and distributed the collected data to those who were concerned about the level of nuclear radiation by using social media.
  4. When Swedish Foreign Minister Carl Bildt couldn't reach his counterpart in Bahrain by traditional means of communication, he turned to Twitter. Many politicians and diplomats worldwide have already embraced social media as a tool to communicate with the public – Bildt's Tweet was not just aimed at Al Khalifa, but at the Swedish minister's almost 30,000 other followers. He does this in a way to build his brand as a politician. Bildt, 61, may seem like an unlikely social media pioneer. He's quite formal when you meet him in person -- neatly dressed in dark suits, always eloquent and with the air of a professor. But he's eager to promote Sweden as leader in information technology and figures he must set an example. On his blog, he proudly noted that he made "IT history" when he as Swedish prime minister in 1994 sent an email to President Bill Clinton. "It was the first email at this level and got quite a lot of attention at the time," Bildt recalled in 2007.