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The Essentials - Production




              HASH MANAGEMENT SERVICES LLP
                                  CHENNAI
                            PH: 91766 13965
Overview

   ‘The Essentials’ series from Business Sense is an initiative to empower the students(freshers) and
    professionals in performing more efficiently and effectively in the organization
   This document is a part of the “Certified Manufacturing Professional” course offered by Business Sense
   This course is aimed at bridging the gap between the institutions and the industry by providing the
    fundamentals of manufacturing management which are not offered by any of our
    institutions/curriculum
   This course would immensely benefit students and professionals who are joining manufacturing
    organizations


   For more details, please visit www.businessense.in
   At Business Sense, we help clients through consulting engagements focusing on improving their
    Operations through Lean Manufacturing Implementation covering 5S, SMED, Kaizen and other tools.
   We also serve clients on Preparation of Detailed Project Reports, Market Assessments, and Supply
    Chain Re-engineering.



   You can subscribe to our bi-weekly newsletter here.

   Follow us:

Copyright of Hash Management Services LLP                                              www.businessense.in
Contents


 Section 1 – Introduction and Basic Processes


 Section 2 – Shop Floor Management


 Section 3 – MIS Reports and Analyses Points




Copyright of Hash Management Services LLP              www.businessense.in
Introduction to Production Function

 Production is one of the most critical function in any manufacturing

   organization. This function represents the set of activities through
   which the product is made and delivered according to the client’s
   requirements.



 Production function normally encompasses various departments/shops

   based on the type of products and the operations involved (e.g. press
   shop, machining, polishing, plating, assembly etc).




Copyright of Hash Management Services LLP                      www.businessense.in
Introduction to Production Function

 The components move from each shop/machine to the other, once the

   required operations are completed. (Sometimes the product would be
   stationary and all the operations would be carried out on the product.
   E.g. Ship building).

 At each stage the component is added value (value addition) and

   transforms to a finished product.




                                   Value Addition at each stage
Copyright of Hash Management Services LLP                         www.businessense.in
Organization Structure

 This is a standard organization structure* for
   Production Function
                                                                       CEO
 Purchase Manager reports to the CEO of the
   company
                                                                    Production
 In a large organization, Production Manager                        Manager

   might report to Factory Manager /
   Manufacturing Head                               Production      Production        Production
                                                    Supervisor      Supervisor        Supervisor
 There can be a few Production Supervisors ( for
   different lines / processes / shop floor)
   reporting to the Production Manager
                                                       * A typical functional hierarchy is
 Each Production Supervisor would typically           mentioned here. It may vary according
   focus on a single / specific processes or line      to each organization.




Copyright of Hash Management Services LLP                                    www.businessense.in
Responsibilities of an Engineer in Production
                     Department

     •     Productivity - Ensuring a smooth production flow / dynamically monitoring the
P
           production process through allocation of resources (Men/Machine/Materials) and
           make necessary changes based on the requirements.

     •     Quality - Meeting the Quality requirements set by the customer and taking steps to
Q
           exceed them. Measuring and analyzing the current quality levels and taking
           necessary steps to improve and achieve the required quality levels

C    •     Cost – Minimizing cost (reducing reuse/defects, process
           modifications/improvements)

     •     Delivery - Overall responsibility of delivering finished goods as per the customer’s
D
           requirements – Ensuring 100% on-time delivery

S    •     Safety & Morale – Achieve 0% Accidents and Incidents(Near-miss). Improving
           Morale of the personnel
M
Copyright of Hash Management Services LLP                                       www.businessense.in
Process Flow - 1



     Production Plan created by the Production

      Planning department / production manager is

      sent to the production supervisors

     Production supervisors plan for the day’s

      production based on the weekly / monthly

      production plan




Copyright of Hash Management Services LLP              www.businessense.in
Production Process - 2

     Order-wise requirements of all materials
      (calculated from the Bill of Materials
      (BOM)) would be obtained from the
      stores using Materials Issue Requisition
      (MIR) slip

     Once the materials are obtained they are
      sent to the respective process/machines
      for completion. The Supervisor also
      creates a job card for each lot/item
      which travels along with the product
      throughout the entire processes.


Copyright of Hash Management Services LLP            www.businessense.in
Production Process - 3



     Quality is measured at each stage so

      as to reduce reworks and rejections

     At the end of the production process,

      necessary quality checks are made

      and the products are packed and

      delivered to the customers.
                                              Please note this is only the basic process. There may be delays /
                                              stoppages in production due to quality issues, non-availability
                                              of materials, absenteeism etc.



Copyright of Hash Management Services LLP                                          www.businessense.in
Contents


 Section 1 – Introduction and Basic Processes


 Section 2 – Shop Floor Management


 Section 3 – MIS Reports and Analyses Points




Copyright of Hash Management Services LLP              www.businessense.in
Daily Production Plan


     Monthly Production plan is broken down into Weekly and Daily

      production plan for each shop/operation by the Production manager

      and sent to the respective Production Supervisors



     Production Supervisor should plan for one day’s production in

      advance. i.e. tomorrow’s production plan should be planned today by

      the individual supervisors (before office closing hours)



Copyright of Hash Management Services LLP                        www.businessense.in
Daily Production Plan

       Once the Production supervisors obtain the daily production plan,
        they should plan & allocate the resources ( men, machine and
        materials) for the next day’s production

       Resources and work allocation should be carried out in the previous
        day evening
         Once the employees enter the shop floor, they should be able to pick up
          the materials and start working. ( If the production plan happens in the
          morning, the company loses around 20 minutes before employees are
          allocated some job and start working)


Copyright of Hash Management Services LLP                              www.businessense.in
Shop Floor Management

       Supervisor allocates the job to the right personnel and follows it so

        that the production target for the day is achieved.

       In case of any changes in the plan, he/she consults with the

        Production manager immediately and make necessary changes in the

        shop floor

         He/she informs the employees and arranges materials accordingly

       At the end of the day, Production status is reported to the Production

        Manager and the plan for the next day is done


Copyright of Hash Management Services LLP                          www.businessense.in
Shop Floor Management



                           Lean Manufacturing


         A set of Management practices originated in Japan, useful in eliminating

         non-value added activities and improving the productivity in a faster and

                                            efficient manner !



Copyright of Hash Management Services LLP                             www.businessense.in
Lean Manufacturing


     A systematic approach to identifying and eliminating waste (non-

      value-added activities) through continuous improvement by flowing

      the product or service at the pull of the customer.




                           Doing more and more with less and less…




Copyright of Hash Management Services LLP                            www.businessense.in
Lean Manufacturing - Terms


    Value Adding                            Non-Value Adding
    Process:                                Process (Waste):
    A process step that                     Process steps that take
    transforms or shapes a                  time, resources, or
    product or service which                space, but do not add
    is eventually sold to a                 value to the product or
    customer.                               service.




Copyright of Hash Management Services LLP                   www.businessense.in
7 wastes in Lean Manufacturing

                                                     Waiting


                               Over-
                                                                    Transportation
                             Production



                                                   7
                                                 Wastes                      Over-
                          Defects
                                                                           Processing




                                            Motion             Inventory


Copyright of Hash Management Services LLP                                               www.businessense.in
Waste no: 1 - Waiting



                   Examples                        Characteristics

    •Idle time in which no value            •Person waiting for a machine
    added activities take place             •People watching machines run
    • Person wait time                      •Machine or materials waiting
    • Machine wait time                     for a person
    • Material wait time                    •Lack of concern for equipment
                                            breakdowns or downtime
                                            •Long setup times
                                            •Unbalanced operations
                                            •Inconsistent work methods




Copyright of Hash Management Services LLP                        www.businessense.in
Waste no: 2 - Transportation



                   Examples                         Characteristics

    •Any unnecessary material               •Multiple storage locations
    movement that does not support          •Multiple movement of material
    the lean manufacturing system           •Poor facility layout
                                            •Return of materials not used in
          •Conveyors                        production
          •Forklifts
          •Transfer Carts
          •Movement between shops




Copyright of Hash Management Services LLP                         www.businessense.in
Waste no: 3 – Over-Processing



                   Examples                         Characteristics

    •Effort which adds no value to a        •Process bottlenecks
    product or service                      •Lack of clear customer
    • Work that can be combined             expectations
    with other processes                    •Lack of customer input
    • Enhancements that are                 concerning requirements
     transparent to the customer            •Redundant approvals
         •Multiple Tests                    •Extra copies and excessive
         •Parts Handling                    information
         •Inspections                       •Inefficient policies and
                                            procedures



Copyright of Hash Management Services LLP                         www.businessense.in
Waste no: 4 – Inventory



                   Examples                         Characteristics

    •Any unnecessary supplies or            •Extra space on receiving docks
    materials that do not support the       •Build up of material between
    ‘Just In Time Production                processes
    System’                                 •Long lead times for engineering
         •Material on site (WIP)            change
         •Strategic Buys                    •Long Supply Channels




Copyright of Hash Management Services LLP                         www.businessense.in
Waste no: 5 – Motion



                   Examples                         Characteristics

    •Any movement of people which           •Looking for tools and parts
    does not add value to the               •Excessive reaching or bending
    product                                 •Material too far apart (walk
                                            time)
                                            •Poor plant layout




Copyright of Hash Management Services LLP                        www.businessense.in
Waste no: 6 – Defects



                   Examples                        Characteristics

    •Repair of a product or service to      •Extra floor space, tools and
    fulfill customer requirements           equipment
                                            •Extra manpower to inspect,
          •Warranty                         rework and repair
          •Rework                           •Additional inventory
          •Scrap                            •Questionable quality
                                            •Lower profits due to scrap
                                            •Incapable processes with
                                            excessive variation
                                            •Inadequate tools or equipment



Copyright of Hash Management Services LLP                        www.businessense.in
Waste no: 7 – Over-Production



                   Examples                         Characteristics

    •Producing more than needed             •Inventory stockpiles
    • ‘Work ahead’                          •Extra or oversized equipment
    •Producing at a faster pace then        •Unbalanced material flow and
    needed                                  confusion about priority
                                            •Extra parts storage racks and
          •Stock                            manpower
          •Over build of capacity           •Build ahead of demand
          •Unbalanced production            •Large lot sizes or batch
                                            processing




Copyright of Hash Management Services LLP                        www.businessense.in
5S

         5S – a series of 5 words in Japanese language aimed at workplace organization

                                            Distinguish between what is necessary and
        (Seiri) – Sort
                                            unnecessary items. Remove the unnecessary items

                                            Enforce a place for everything and everything in its
        Seiton – Set in Order
                                            place

                                            Clean up the workplace and look for ways to keep it
        Seiso –     Shine
                                            clean


        Seiketsu - Standardize              Maintain and monitor adherence to the first 3’S


                                            Follow the rules to keep the workplace 5S-right
        Shitsuke – Sustain
                                            “Hold the gain.“


Copyright of Hash Management Services LLP                                             www.businessense.in
5S

     Five steps to the culture of keeping
      the work place clean, organized,
      systematic and safe

     A foundation for all improvements
      and lean journey

     Every employee is engaged and
      empowered.

     Reveal the wastes and their causes in
      the process not seen by observation.

     To put it simply “Work Place
      Organization”


Copyright of Hash Management Services LLP         www.businessense.in
End of Free Content

   Please visit our website www.businessense.in to access the full course – “Certified Manufacturing
    Professional”
   Our website also contains list of ready-to-use templates and report formats containing Charts and
    pivot tables.
   Templates and report formats are available for Purchase, Stores, Production, Quality, Maintenance and
    HR functions
   These templates come in excel /word and can be downloaded and used right away


 At Business Sense, we help clients through consulting engagements focusing on improving
  their Operations through Lean Manufacturing Implementation covering 5S, SMED, Kaizen and
  other tools.
 We also serve clients on Preparation of Detailed Project Reports, Market Assessments, and
  Supply Chain Re-engineering.



   You can subscribe to our bi-weekly newsletter here.

   Follow us:

Copyright of Hash Management Services LLP                                              www.businessense.in

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Production Essentials

  • 1. The Essentials - Production HASH MANAGEMENT SERVICES LLP CHENNAI PH: 91766 13965
  • 2. Overview  ‘The Essentials’ series from Business Sense is an initiative to empower the students(freshers) and professionals in performing more efficiently and effectively in the organization  This document is a part of the “Certified Manufacturing Professional” course offered by Business Sense  This course is aimed at bridging the gap between the institutions and the industry by providing the fundamentals of manufacturing management which are not offered by any of our institutions/curriculum  This course would immensely benefit students and professionals who are joining manufacturing organizations  For more details, please visit www.businessense.in  At Business Sense, we help clients through consulting engagements focusing on improving their Operations through Lean Manufacturing Implementation covering 5S, SMED, Kaizen and other tools.  We also serve clients on Preparation of Detailed Project Reports, Market Assessments, and Supply Chain Re-engineering.  You can subscribe to our bi-weekly newsletter here.  Follow us: Copyright of Hash Management Services LLP www.businessense.in
  • 3. Contents  Section 1 – Introduction and Basic Processes  Section 2 – Shop Floor Management  Section 3 – MIS Reports and Analyses Points Copyright of Hash Management Services LLP www.businessense.in
  • 4. Introduction to Production Function  Production is one of the most critical function in any manufacturing organization. This function represents the set of activities through which the product is made and delivered according to the client’s requirements.  Production function normally encompasses various departments/shops based on the type of products and the operations involved (e.g. press shop, machining, polishing, plating, assembly etc). Copyright of Hash Management Services LLP www.businessense.in
  • 5. Introduction to Production Function  The components move from each shop/machine to the other, once the required operations are completed. (Sometimes the product would be stationary and all the operations would be carried out on the product. E.g. Ship building).  At each stage the component is added value (value addition) and transforms to a finished product. Value Addition at each stage Copyright of Hash Management Services LLP www.businessense.in
  • 6. Organization Structure  This is a standard organization structure* for Production Function CEO  Purchase Manager reports to the CEO of the company Production  In a large organization, Production Manager Manager might report to Factory Manager / Manufacturing Head Production Production Production Supervisor Supervisor Supervisor  There can be a few Production Supervisors ( for different lines / processes / shop floor) reporting to the Production Manager * A typical functional hierarchy is  Each Production Supervisor would typically mentioned here. It may vary according focus on a single / specific processes or line to each organization. Copyright of Hash Management Services LLP www.businessense.in
  • 7. Responsibilities of an Engineer in Production Department • Productivity - Ensuring a smooth production flow / dynamically monitoring the P production process through allocation of resources (Men/Machine/Materials) and make necessary changes based on the requirements. • Quality - Meeting the Quality requirements set by the customer and taking steps to Q exceed them. Measuring and analyzing the current quality levels and taking necessary steps to improve and achieve the required quality levels C • Cost – Minimizing cost (reducing reuse/defects, process modifications/improvements) • Delivery - Overall responsibility of delivering finished goods as per the customer’s D requirements – Ensuring 100% on-time delivery S • Safety & Morale – Achieve 0% Accidents and Incidents(Near-miss). Improving Morale of the personnel M Copyright of Hash Management Services LLP www.businessense.in
  • 8. Process Flow - 1  Production Plan created by the Production Planning department / production manager is sent to the production supervisors  Production supervisors plan for the day’s production based on the weekly / monthly production plan Copyright of Hash Management Services LLP www.businessense.in
  • 9. Production Process - 2  Order-wise requirements of all materials (calculated from the Bill of Materials (BOM)) would be obtained from the stores using Materials Issue Requisition (MIR) slip  Once the materials are obtained they are sent to the respective process/machines for completion. The Supervisor also creates a job card for each lot/item which travels along with the product throughout the entire processes. Copyright of Hash Management Services LLP www.businessense.in
  • 10. Production Process - 3  Quality is measured at each stage so as to reduce reworks and rejections  At the end of the production process, necessary quality checks are made and the products are packed and delivered to the customers. Please note this is only the basic process. There may be delays / stoppages in production due to quality issues, non-availability of materials, absenteeism etc. Copyright of Hash Management Services LLP www.businessense.in
  • 11. Contents  Section 1 – Introduction and Basic Processes  Section 2 – Shop Floor Management  Section 3 – MIS Reports and Analyses Points Copyright of Hash Management Services LLP www.businessense.in
  • 12. Daily Production Plan  Monthly Production plan is broken down into Weekly and Daily production plan for each shop/operation by the Production manager and sent to the respective Production Supervisors  Production Supervisor should plan for one day’s production in advance. i.e. tomorrow’s production plan should be planned today by the individual supervisors (before office closing hours) Copyright of Hash Management Services LLP www.businessense.in
  • 13. Daily Production Plan  Once the Production supervisors obtain the daily production plan, they should plan & allocate the resources ( men, machine and materials) for the next day’s production  Resources and work allocation should be carried out in the previous day evening  Once the employees enter the shop floor, they should be able to pick up the materials and start working. ( If the production plan happens in the morning, the company loses around 20 minutes before employees are allocated some job and start working) Copyright of Hash Management Services LLP www.businessense.in
  • 14. Shop Floor Management  Supervisor allocates the job to the right personnel and follows it so that the production target for the day is achieved.  In case of any changes in the plan, he/she consults with the Production manager immediately and make necessary changes in the shop floor  He/she informs the employees and arranges materials accordingly  At the end of the day, Production status is reported to the Production Manager and the plan for the next day is done Copyright of Hash Management Services LLP www.businessense.in
  • 15. Shop Floor Management Lean Manufacturing A set of Management practices originated in Japan, useful in eliminating non-value added activities and improving the productivity in a faster and efficient manner ! Copyright of Hash Management Services LLP www.businessense.in
  • 16. Lean Manufacturing  A systematic approach to identifying and eliminating waste (non- value-added activities) through continuous improvement by flowing the product or service at the pull of the customer. Doing more and more with less and less… Copyright of Hash Management Services LLP www.businessense.in
  • 17. Lean Manufacturing - Terms Value Adding Non-Value Adding Process: Process (Waste): A process step that Process steps that take transforms or shapes a time, resources, or product or service which space, but do not add is eventually sold to a value to the product or customer. service. Copyright of Hash Management Services LLP www.businessense.in
  • 18. 7 wastes in Lean Manufacturing Waiting Over- Transportation Production 7 Wastes Over- Defects Processing Motion Inventory Copyright of Hash Management Services LLP www.businessense.in
  • 19. Waste no: 1 - Waiting Examples Characteristics •Idle time in which no value •Person waiting for a machine added activities take place •People watching machines run • Person wait time •Machine or materials waiting • Machine wait time for a person • Material wait time •Lack of concern for equipment breakdowns or downtime •Long setup times •Unbalanced operations •Inconsistent work methods Copyright of Hash Management Services LLP www.businessense.in
  • 20. Waste no: 2 - Transportation Examples Characteristics •Any unnecessary material •Multiple storage locations movement that does not support •Multiple movement of material the lean manufacturing system •Poor facility layout •Return of materials not used in •Conveyors production •Forklifts •Transfer Carts •Movement between shops Copyright of Hash Management Services LLP www.businessense.in
  • 21. Waste no: 3 – Over-Processing Examples Characteristics •Effort which adds no value to a •Process bottlenecks product or service •Lack of clear customer • Work that can be combined expectations with other processes •Lack of customer input • Enhancements that are concerning requirements transparent to the customer •Redundant approvals •Multiple Tests •Extra copies and excessive •Parts Handling information •Inspections •Inefficient policies and procedures Copyright of Hash Management Services LLP www.businessense.in
  • 22. Waste no: 4 – Inventory Examples Characteristics •Any unnecessary supplies or •Extra space on receiving docks materials that do not support the •Build up of material between ‘Just In Time Production processes System’ •Long lead times for engineering •Material on site (WIP) change •Strategic Buys •Long Supply Channels Copyright of Hash Management Services LLP www.businessense.in
  • 23. Waste no: 5 – Motion Examples Characteristics •Any movement of people which •Looking for tools and parts does not add value to the •Excessive reaching or bending product •Material too far apart (walk time) •Poor plant layout Copyright of Hash Management Services LLP www.businessense.in
  • 24. Waste no: 6 – Defects Examples Characteristics •Repair of a product or service to •Extra floor space, tools and fulfill customer requirements equipment •Extra manpower to inspect, •Warranty rework and repair •Rework •Additional inventory •Scrap •Questionable quality •Lower profits due to scrap •Incapable processes with excessive variation •Inadequate tools or equipment Copyright of Hash Management Services LLP www.businessense.in
  • 25. Waste no: 7 – Over-Production Examples Characteristics •Producing more than needed •Inventory stockpiles • ‘Work ahead’ •Extra or oversized equipment •Producing at a faster pace then •Unbalanced material flow and needed confusion about priority •Extra parts storage racks and •Stock manpower •Over build of capacity •Build ahead of demand •Unbalanced production •Large lot sizes or batch processing Copyright of Hash Management Services LLP www.businessense.in
  • 26. 5S 5S – a series of 5 words in Japanese language aimed at workplace organization Distinguish between what is necessary and (Seiri) – Sort unnecessary items. Remove the unnecessary items Enforce a place for everything and everything in its Seiton – Set in Order place Clean up the workplace and look for ways to keep it Seiso – Shine clean Seiketsu - Standardize Maintain and monitor adherence to the first 3’S Follow the rules to keep the workplace 5S-right Shitsuke – Sustain “Hold the gain.“ Copyright of Hash Management Services LLP www.businessense.in
  • 27. 5S  Five steps to the culture of keeping the work place clean, organized, systematic and safe  A foundation for all improvements and lean journey  Every employee is engaged and empowered.  Reveal the wastes and their causes in the process not seen by observation.  To put it simply “Work Place Organization” Copyright of Hash Management Services LLP www.businessense.in
  • 28. End of Free Content  Please visit our website www.businessense.in to access the full course – “Certified Manufacturing Professional”  Our website also contains list of ready-to-use templates and report formats containing Charts and pivot tables.  Templates and report formats are available for Purchase, Stores, Production, Quality, Maintenance and HR functions  These templates come in excel /word and can be downloaded and used right away  At Business Sense, we help clients through consulting engagements focusing on improving their Operations through Lean Manufacturing Implementation covering 5S, SMED, Kaizen and other tools.  We also serve clients on Preparation of Detailed Project Reports, Market Assessments, and Supply Chain Re-engineering.  You can subscribe to our bi-weekly newsletter here.  Follow us: Copyright of Hash Management Services LLP www.businessense.in