Tony Ulwick has turned jobs-to-be-done theory into the world’s most powerful innovation process: Outcome-Driven Innovation (ODI). This innovation process is the cornerstone of their success. Tony has evolved the innovation process from an art to a science. First introducing his work in What Customers Want, and now taking it to another level in his new book, Jobs to be Done: http://amzn.to/2hf5K7p Visit us at https://business901.com