SlideShare ist ein Scribd-Unternehmen logo
1 von 18
Friendly Government
Or, How Citizen-Centered Innovation
Can Transform the Public Sector




Christian Bason, Innovation Manager
Friendly Government, Or How Citizen-Centered Innovation Can Transform the Public Sector - Christian Bason MindLab Stanford Mar909
Agenda

Background

US vs. DK

The Challenge

About MindLab

Case

Three Lessons
Background
Innovating Welfare (2007)   Put the Citizen Into Play (2009)
US vs. DK
Public Sector’s Share of the Economy


Denmark



51%
USA



37%
US vs. DK
         Broadband Subscriptions




     OECD Broadband subscribers per 100 inhabitants, by technology, June 2008
40
                                                                                Other
35                                                                              Fibre/LAN
30                                                                              Cable
                                                                                DSL
25

20                                                                               OECD
15

10

5

0
US vs. DK


New Citizen Thinking?
”Government is part of the solution, not the
problem.”

New Government Thinking?
”Citizens are part of the solution, not the
problem.”
The Challenge

How can we meet citizen’s
expectations for ever-better public
policies and services with ever-
fewer resources?
An Answer?
                Engaging citizens as co-developers and -producers
                                   Citizens co-develop
                                                                     Future
                                                                development and
                                                                   production
                                                                     model


Public sector                                                        Citizens
produces                                                             co-produce




             Traditional
            development
           and production
               model
                               Experts and officials develop
Value of Citizen-Centered Innovation

1. What is The Innovation Potential?
For whom, when, why?
What is valuable today?
Where can value be increased?



             2. How Can the Potential be Realised?
             Eye-opener to see reality of citizens and businesses ”outside-in”
             Users have their own suggestions as to how services could change
             Co-development: ”would that work in my reality?”



3. Knowledge About Impacts
How will citizen’s daily activities and experiences work as ressources or challenges in implementing the new
policies?
Mission

To involve citizens and businesses in
developing innovative solutions for society
About
Part of three national ministries [departments]
        Economic & Business Affairs [Commerce]
        Taxation [Treasury]
        Employment [Labor]

Staff of 15
        Core staff
        Ph.D. students
        Stationed project leaders

Board
        Three Permanent Secretaries of ministries
        Four external members from business & academia
Short-circuiting bureaucracy from within
                            Society




                           Politics &
                          regulation

                      Top management

 Other                    Innovation                Other
stake-                       unit                public sector
holders                                          organisations
                     Strategy & organisation

                   Managers and employees



                  Citizens, Enterprises, NGOs



            Innovation processes & measurement
Activities
Innovation Studio
Data Collection
Knowledge Dissemination
Approach
Anthropology
Design thinking
Public policy
Agenda
                       •   The public sector innovation challenge
National
                       •   MindLab
business
strategy on            •   Cases
climate                •   Methods
change
                       •   Conclusion
-> Common vision
and initiatives

Insight: Partnership
Three lessons from MindLab

1. Citizen-centered Innovation Works
       Outside-in is a valuable eye opener
       But: Leadership, awareness and employee
       competencies are insufficient

2. There’s Value to Harvest
       Better services can come at no extra cost
       But: The public sector is not used to thinking
       systematically about value creation


3. A Change Agent Is Needed
       Cross-governmental collaboration can happen
       But: It needs top management focus
       – and a push!
www.mind-lab.dk

Weitere ähnliche Inhalte

Was ist angesagt?

2008 09 23 Ddf Workshop Outcomes
2008 09 23 Ddf Workshop Outcomes2008 09 23 Ddf Workshop Outcomes
2008 09 23 Ddf Workshop Outcomeslittlehigh
 
Collaboration Testing and Innovation ‘SAGA’ Project, Japan
Collaboration Testing and Innovation ‘SAGA’ Project, JapanCollaboration Testing and Innovation ‘SAGA’ Project, Japan
Collaboration Testing and Innovation ‘SAGA’ Project, JapanUNDP India
 
Empowering Regions through the CEDS Process (Ann Simon)
Empowering Regions through the CEDS Process (Ann Simon)Empowering Regions through the CEDS Process (Ann Simon)
Empowering Regions through the CEDS Process (Ann Simon)nado-web
 
Crowdfunding and crowd sourcing
Crowdfunding and crowd sourcingCrowdfunding and crowd sourcing
Crowdfunding and crowd sourcingSomerco Research
 
Connecting global & regional finance to projects - Finance for #SDGs High Lev...
Connecting global & regional finance to projects - Finance for #SDGs High Lev...Connecting global & regional finance to projects - Finance for #SDGs High Lev...
Connecting global & regional finance to projects - Finance for #SDGs High Lev...Ecological Sequestration Trust
 
A cross-disciplinary approach to design ICTs enabling active ageing and socia...
A cross-disciplinary approach to design ICTs enabling active ageing and socia...A cross-disciplinary approach to design ICTs enabling active ageing and socia...
A cross-disciplinary approach to design ICTs enabling active ageing and socia...Marco Camilli
 
CSR Trends in Europe
CSR Trends in Europe CSR Trends in Europe
CSR Trends in Europe GNCC_CSR
 
Sparkoncept - New Media Projects
Sparkoncept - New Media ProjectsSparkoncept - New Media Projects
Sparkoncept - New Media ProjectsSparkoncept
 
HILA Pitch Nov 2009
HILA Pitch Nov 2009HILA Pitch Nov 2009
HILA Pitch Nov 2009NetImpactFI
 
Co-Creating a Global Digital Society
Co-Creating a Global Digital Society Co-Creating a Global Digital Society
Co-Creating a Global Digital Society Anthony Williams
 
Collabgov2
Collabgov2Collabgov2
Collabgov2osimod
 
How to build foresight into policy making
How to build foresight into policy makingHow to build foresight into policy making
How to build foresight into policy makingNoel Hatch
 
FIN COMMUNITY, IEA RETD workshop in London, 26th August 2015
FIN COMMUNITY, IEA RETD workshop in London, 26th August 2015FIN COMMUNITY, IEA RETD workshop in London, 26th August 2015
FIN COMMUNITY, IEA RETD workshop in London, 26th August 2015IEA_RETD
 

Was ist angesagt? (17)

2008 09 23 Ddf Workshop Outcomes
2008 09 23 Ddf Workshop Outcomes2008 09 23 Ddf Workshop Outcomes
2008 09 23 Ddf Workshop Outcomes
 
Svy_Dec_2014_p34-38
Svy_Dec_2014_p34-38Svy_Dec_2014_p34-38
Svy_Dec_2014_p34-38
 
Brigitte Gohdes - PPMA Conference 2010
Brigitte Gohdes - PPMA Conference 2010Brigitte Gohdes - PPMA Conference 2010
Brigitte Gohdes - PPMA Conference 2010
 
Collaboration Testing and Innovation ‘SAGA’ Project, Japan
Collaboration Testing and Innovation ‘SAGA’ Project, JapanCollaboration Testing and Innovation ‘SAGA’ Project, Japan
Collaboration Testing and Innovation ‘SAGA’ Project, Japan
 
Empowering Regions through the CEDS Process (Ann Simon)
Empowering Regions through the CEDS Process (Ann Simon)Empowering Regions through the CEDS Process (Ann Simon)
Empowering Regions through the CEDS Process (Ann Simon)
 
Crowdfunding and crowd sourcing
Crowdfunding and crowd sourcingCrowdfunding and crowd sourcing
Crowdfunding and crowd sourcing
 
10. Economic Employment Education MGT
10. Economic Employment Education MGT10. Economic Employment Education MGT
10. Economic Employment Education MGT
 
Citizen Power Station
Citizen Power StationCitizen Power Station
Citizen Power Station
 
Connecting global & regional finance to projects - Finance for #SDGs High Lev...
Connecting global & regional finance to projects - Finance for #SDGs High Lev...Connecting global & regional finance to projects - Finance for #SDGs High Lev...
Connecting global & regional finance to projects - Finance for #SDGs High Lev...
 
A cross-disciplinary approach to design ICTs enabling active ageing and socia...
A cross-disciplinary approach to design ICTs enabling active ageing and socia...A cross-disciplinary approach to design ICTs enabling active ageing and socia...
A cross-disciplinary approach to design ICTs enabling active ageing and socia...
 
CSR Trends in Europe
CSR Trends in Europe CSR Trends in Europe
CSR Trends in Europe
 
Sparkoncept - New Media Projects
Sparkoncept - New Media ProjectsSparkoncept - New Media Projects
Sparkoncept - New Media Projects
 
HILA Pitch Nov 2009
HILA Pitch Nov 2009HILA Pitch Nov 2009
HILA Pitch Nov 2009
 
Co-Creating a Global Digital Society
Co-Creating a Global Digital Society Co-Creating a Global Digital Society
Co-Creating a Global Digital Society
 
Collabgov2
Collabgov2Collabgov2
Collabgov2
 
How to build foresight into policy making
How to build foresight into policy makingHow to build foresight into policy making
How to build foresight into policy making
 
FIN COMMUNITY, IEA RETD workshop in London, 26th August 2015
FIN COMMUNITY, IEA RETD workshop in London, 26th August 2015FIN COMMUNITY, IEA RETD workshop in London, 26th August 2015
FIN COMMUNITY, IEA RETD workshop in London, 26th August 2015
 

Ähnlich wie Friendly Government, Or How Citizen-Centered Innovation Can Transform the Public Sector - Christian Bason MindLab Stanford Mar909

People Strategies for Smart Cities
People Strategies for Smart CitiesPeople Strategies for Smart Cities
People Strategies for Smart Citiesadamsanford78
 
Grib mulighederne med seneste IT trends- få Microsoft overblikket og nyhederne
Grib mulighederne med seneste IT trends- få Microsoft overblikket og nyhederneGrib mulighederne med seneste IT trends- få Microsoft overblikket og nyhederne
Grib mulighederne med seneste IT trends- få Microsoft overblikket og nyhederneMicrosoft
 
State of Minnesota IT Innovation Program update
State of Minnesota IT Innovation Program updateState of Minnesota IT Innovation Program update
State of Minnesota IT Innovation Program updateJames Kauth - State of MN
 
Osimopolitika20v2
Osimopolitika20v2Osimopolitika20v2
Osimopolitika20v2osimod
 
Open Source and Economic Development
Open Source and Economic DevelopmentOpen Source and Economic Development
Open Source and Economic DevelopmentDeborah Bryant
 
Design in public_and_social_innovation
Design in public_and_social_innovationDesign in public_and_social_innovation
Design in public_and_social_innovationStéphane VINCENT
 
The Network Multiplier - A One Day Program
The Network Multiplier - A One Day ProgramThe Network Multiplier - A One Day Program
The Network Multiplier - A One Day ProgramOpenMatters
 
The Collaboration Project: Building Open, Participatory and Collaborative Gov...
The Collaboration Project: Building Open, Participatory and Collaborative Gov...The Collaboration Project: Building Open, Participatory and Collaborative Gov...
The Collaboration Project: Building Open, Participatory and Collaborative Gov...Franciel
 
Presentation at board DKV Seguros
Presentation at board DKV SegurosPresentation at board DKV Seguros
Presentation at board DKV Segurososimod
 
AAL Investment Forum 2010 - Introduction
AAL Investment Forum 2010 - IntroductionAAL Investment Forum 2010 - Introduction
AAL Investment Forum 2010 - IntroductionAALInvestmentForum2010
 
Osimo crossover-roadmap
Osimo crossover-roadmapOsimo crossover-roadmap
Osimo crossover-roadmaposimod
 
Hands on social innovation: tools for tackling urban deprivation
Hands on social innovation: tools for tackling urban deprivationHands on social innovation: tools for tackling urban deprivation
Hands on social innovation: tools for tackling urban deprivationSaffron Woodcraft
 
Third Industrial Revolution_Teigland
Third Industrial Revolution_TeiglandThird Industrial Revolution_Teigland
Third Industrial Revolution_TeiglandRobin Teigland
 
Digital empowers catalyst-report
Digital empowers catalyst-reportDigital empowers catalyst-report
Digital empowers catalyst-reportDerecho alanoticia
 
Karin Nygard Skalman, Presentation TCI2018 European Conference Sofia
Karin Nygard Skalman, Presentation TCI2018 European Conference SofiaKarin Nygard Skalman, Presentation TCI2018 European Conference Sofia
Karin Nygard Skalman, Presentation TCI2018 European Conference SofiaTCI Network
 

Ähnlich wie Friendly Government, Or How Citizen-Centered Innovation Can Transform the Public Sector - Christian Bason MindLab Stanford Mar909 (20)

Christian Bason - MindLab Denmark
Christian Bason - MindLab DenmarkChristian Bason - MindLab Denmark
Christian Bason - MindLab Denmark
 
Labs bason 27e_region
Labs bason 27e_regionLabs bason 27e_region
Labs bason 27e_region
 
DCTI Corporate Presentation
DCTI Corporate PresentationDCTI Corporate Presentation
DCTI Corporate Presentation
 
Nicola Millard - Futurologist
Nicola Millard - FuturologistNicola Millard - Futurologist
Nicola Millard - Futurologist
 
People Strategies for Smart Cities
People Strategies for Smart CitiesPeople Strategies for Smart Cities
People Strategies for Smart Cities
 
Grib mulighederne med seneste IT trends- få Microsoft overblikket og nyhederne
Grib mulighederne med seneste IT trends- få Microsoft overblikket og nyhederneGrib mulighederne med seneste IT trends- få Microsoft overblikket og nyhederne
Grib mulighederne med seneste IT trends- få Microsoft overblikket og nyhederne
 
State of Minnesota IT Innovation Program update
State of Minnesota IT Innovation Program updateState of Minnesota IT Innovation Program update
State of Minnesota IT Innovation Program update
 
Osimopolitika20v2
Osimopolitika20v2Osimopolitika20v2
Osimopolitika20v2
 
Open Source and Economic Development
Open Source and Economic DevelopmentOpen Source and Economic Development
Open Source and Economic Development
 
Design in public_and_social_innovation
Design in public_and_social_innovationDesign in public_and_social_innovation
Design in public_and_social_innovation
 
The Network Multiplier - A One Day Program
The Network Multiplier - A One Day ProgramThe Network Multiplier - A One Day Program
The Network Multiplier - A One Day Program
 
The Collaboration Project: Building Open, Participatory and Collaborative Gov...
The Collaboration Project: Building Open, Participatory and Collaborative Gov...The Collaboration Project: Building Open, Participatory and Collaborative Gov...
The Collaboration Project: Building Open, Participatory and Collaborative Gov...
 
Presentation at board DKV Seguros
Presentation at board DKV SegurosPresentation at board DKV Seguros
Presentation at board DKV Seguros
 
AAL Investment Forum 2010 - Introduction
AAL Investment Forum 2010 - IntroductionAAL Investment Forum 2010 - Introduction
AAL Investment Forum 2010 - Introduction
 
Osimo crossover-roadmap
Osimo crossover-roadmapOsimo crossover-roadmap
Osimo crossover-roadmap
 
Hands on social innovation: tools for tackling urban deprivation
Hands on social innovation: tools for tackling urban deprivationHands on social innovation: tools for tackling urban deprivation
Hands on social innovation: tools for tackling urban deprivation
 
Third Industrial Revolution_Teigland
Third Industrial Revolution_TeiglandThird Industrial Revolution_Teigland
Third Industrial Revolution_Teigland
 
Digital empowers catalyst-report
Digital empowers catalyst-reportDigital empowers catalyst-report
Digital empowers catalyst-report
 
Digital Leaders Bootcamp Session 1
Digital Leaders Bootcamp Session 1Digital Leaders Bootcamp Session 1
Digital Leaders Bootcamp Session 1
 
Karin Nygard Skalman, Presentation TCI2018 European Conference Sofia
Karin Nygard Skalman, Presentation TCI2018 European Conference SofiaKarin Nygard Skalman, Presentation TCI2018 European Conference Sofia
Karin Nygard Skalman, Presentation TCI2018 European Conference Sofia
 

Mehr von Burton Lee

Zarko Maletin - Plug n Play Tech Center - Stanford Engineering - Mar 12 2012
Zarko Maletin - Plug n Play Tech Center - Stanford Engineering - Mar 12 2012Zarko Maletin - Plug n Play Tech Center - Stanford Engineering - Mar 12 2012
Zarko Maletin - Plug n Play Tech Center - Stanford Engineering - Mar 12 2012Burton Lee
 
Duncan Logan - Rocketspace - Stanford Engineering - Mar 12 2012
Duncan Logan - Rocketspace - Stanford Engineering - Mar 12 2012Duncan Logan - Rocketspace - Stanford Engineering - Mar 12 2012
Duncan Logan - Rocketspace - Stanford Engineering - Mar 12 2012Burton Lee
 
Alfredo Coppola - US MAC - Stanford Engineering - Mar 12 2012
Alfredo Coppola - US MAC - Stanford Engineering - Mar 12 2012Alfredo Coppola - US MAC - Stanford Engineering - Mar 12 2012
Alfredo Coppola - US MAC - Stanford Engineering - Mar 12 2012Burton Lee
 
Adeo Ressi - Founder Institute - Stanford Engineering - Mar 12 2012
Adeo Ressi - Founder Institute - Stanford Engineering - Mar 12 2012Adeo Ressi - Founder Institute - Stanford Engineering - Mar 12 2012
Adeo Ressi - Founder Institute - Stanford Engineering - Mar 12 2012Burton Lee
 
Aydin Senkut - Felicis Ventures - Stanford Engineering - Mar 12 2012
Aydin Senkut - Felicis Ventures - Stanford Engineering - Mar 12 2012Aydin Senkut - Felicis Ventures - Stanford Engineering - Mar 12 2012
Aydin Senkut - Felicis Ventures - Stanford Engineering - Mar 12 2012Burton Lee
 
Michel Wendell - Nexit Ventures - Finland - Stanford Engineering - Mar 5 2012
Michel Wendell - Nexit Ventures - Finland - Stanford Engineering - Mar 5 2012Michel Wendell - Nexit Ventures - Finland - Stanford Engineering - Mar 5 2012
Michel Wendell - Nexit Ventures - Finland - Stanford Engineering - Mar 5 2012Burton Lee
 
Reshma Sohoni - Seedcamp - UK - Stanford Engineering - Mar 5 2012
Reshma Sohoni - Seedcamp - UK - Stanford Engineering - Mar 5 2012Reshma Sohoni - Seedcamp - UK - Stanford Engineering - Mar 5 2012
Reshma Sohoni - Seedcamp - UK - Stanford Engineering - Mar 5 2012Burton Lee
 
Jan Rezab - Socialbakers - Czech Republic - Stanford Engineering - Feb 27 2012
Jan Rezab - Socialbakers - Czech Republic - Stanford Engineering - Feb 27 2012Jan Rezab - Socialbakers - Czech Republic - Stanford Engineering - Feb 27 2012
Jan Rezab - Socialbakers - Czech Republic - Stanford Engineering - Feb 27 2012Burton Lee
 
Eirikur Hrafnsson - GreenQloud - Iceland - Stanford Engineering - Feb 27 2012
Eirikur Hrafnsson - GreenQloud - Iceland - Stanford Engineering - Feb 27 2012Eirikur Hrafnsson - GreenQloud - Iceland - Stanford Engineering - Feb 27 2012
Eirikur Hrafnsson - GreenQloud - Iceland - Stanford Engineering - Feb 27 2012Burton Lee
 
Ville Miettinen - Microtask - Finland - Stanford Engineering - Feb 13 2012
Ville Miettinen - Microtask - Finland - Stanford Engineering - Feb 13 2012Ville Miettinen - Microtask - Finland - Stanford Engineering - Feb 13 2012
Ville Miettinen - Microtask - Finland - Stanford Engineering - Feb 13 2012Burton Lee
 
Ilja Laurs - GetJar - Lithuania - Stanford Engineering - Feb 13 2012 v2
Ilja Laurs - GetJar - Lithuania - Stanford Engineering - Feb 13 2012 v2Ilja Laurs - GetJar - Lithuania - Stanford Engineering - Feb 13 2012 v2
Ilja Laurs - GetJar - Lithuania - Stanford Engineering - Feb 13 2012 v2Burton Lee
 
Dietmar Harhoff - UniMunich LMU - GSVA - Stanford Engineering - Feb 6 2012 - ...
Dietmar Harhoff - UniMunich LMU - GSVA - Stanford Engineering - Feb 6 2012 - ...Dietmar Harhoff - UniMunich LMU - GSVA - Stanford Engineering - Feb 6 2012 - ...
Dietmar Harhoff - UniMunich LMU - GSVA - Stanford Engineering - Feb 6 2012 - ...Burton Lee
 
Stephan Gutzeit - Stiftung Charite - Stanford Engineering - Feb 6 2012 - V2
Stephan Gutzeit - Stiftung Charite - Stanford Engineering - Feb 6 2012 - V2Stephan Gutzeit - Stiftung Charite - Stanford Engineering - Feb 6 2012 - V2
Stephan Gutzeit - Stiftung Charite - Stanford Engineering - Feb 6 2012 - V2Burton Lee
 
Claus Fuglsang - Novozymes - Denmark - Stanford Engineering - Jan 30 2012
Claus Fuglsang - Novozymes - Denmark - Stanford Engineering - Jan 30 2012Claus Fuglsang - Novozymes - Denmark - Stanford Engineering - Jan 30 2012
Claus Fuglsang - Novozymes - Denmark - Stanford Engineering - Jan 30 2012Burton Lee
 
Frederic Maire - Renault Innovation Silicon Valley - Stanford - Jan 30 2012 v2
Frederic Maire - Renault Innovation Silicon Valley - Stanford - Jan 30 2012 v2Frederic Maire - Renault Innovation Silicon Valley - Stanford - Jan 30 2012 v2
Frederic Maire - Renault Innovation Silicon Valley - Stanford - Jan 30 2012 v2Burton Lee
 
Arkady Borkovsky - Yandex Labs - Stanford Engineering - Jan 30 2012
Arkady Borkovsky - Yandex Labs - Stanford Engineering - Jan 30 2012Arkady Borkovsky - Yandex Labs - Stanford Engineering - Jan 30 2012
Arkady Borkovsky - Yandex Labs - Stanford Engineering - Jan 30 2012Burton Lee
 
Hushpreet Dhaliwal - NACUE UK - Stanford Engineering - Jan 23 2012
Hushpreet Dhaliwal - NACUE UK - Stanford Engineering - Jan 23 2012Hushpreet Dhaliwal - NACUE UK - Stanford Engineering - Jan 23 2012
Hushpreet Dhaliwal - NACUE UK - Stanford Engineering - Jan 23 2012Burton Lee
 
Hardi Meybaum - GrabCAD - Estonia - Stanford Engineering - Jan 23 2012
Hardi Meybaum - GrabCAD - Estonia - Stanford Engineering - Jan 23 2012Hardi Meybaum - GrabCAD - Estonia - Stanford Engineering - Jan 23 2012
Hardi Meybaum - GrabCAD - Estonia - Stanford Engineering - Jan 23 2012Burton Lee
 
Andrus Viirg - Enterprise Estonia - Stanford - Jan 23 2012
Andrus Viirg - Enterprise Estonia - Stanford - Jan 23 2012Andrus Viirg - Enterprise Estonia - Stanford - Jan 23 2012
Andrus Viirg - Enterprise Estonia - Stanford - Jan 23 2012Burton Lee
 
Lorenzo Thione - Powerset - Stanford Engineering - Jan 9 2012
Lorenzo Thione - Powerset - Stanford Engineering - Jan 9 2012Lorenzo Thione - Powerset - Stanford Engineering - Jan 9 2012
Lorenzo Thione - Powerset - Stanford Engineering - Jan 9 2012Burton Lee
 

Mehr von Burton Lee (20)

Zarko Maletin - Plug n Play Tech Center - Stanford Engineering - Mar 12 2012
Zarko Maletin - Plug n Play Tech Center - Stanford Engineering - Mar 12 2012Zarko Maletin - Plug n Play Tech Center - Stanford Engineering - Mar 12 2012
Zarko Maletin - Plug n Play Tech Center - Stanford Engineering - Mar 12 2012
 
Duncan Logan - Rocketspace - Stanford Engineering - Mar 12 2012
Duncan Logan - Rocketspace - Stanford Engineering - Mar 12 2012Duncan Logan - Rocketspace - Stanford Engineering - Mar 12 2012
Duncan Logan - Rocketspace - Stanford Engineering - Mar 12 2012
 
Alfredo Coppola - US MAC - Stanford Engineering - Mar 12 2012
Alfredo Coppola - US MAC - Stanford Engineering - Mar 12 2012Alfredo Coppola - US MAC - Stanford Engineering - Mar 12 2012
Alfredo Coppola - US MAC - Stanford Engineering - Mar 12 2012
 
Adeo Ressi - Founder Institute - Stanford Engineering - Mar 12 2012
Adeo Ressi - Founder Institute - Stanford Engineering - Mar 12 2012Adeo Ressi - Founder Institute - Stanford Engineering - Mar 12 2012
Adeo Ressi - Founder Institute - Stanford Engineering - Mar 12 2012
 
Aydin Senkut - Felicis Ventures - Stanford Engineering - Mar 12 2012
Aydin Senkut - Felicis Ventures - Stanford Engineering - Mar 12 2012Aydin Senkut - Felicis Ventures - Stanford Engineering - Mar 12 2012
Aydin Senkut - Felicis Ventures - Stanford Engineering - Mar 12 2012
 
Michel Wendell - Nexit Ventures - Finland - Stanford Engineering - Mar 5 2012
Michel Wendell - Nexit Ventures - Finland - Stanford Engineering - Mar 5 2012Michel Wendell - Nexit Ventures - Finland - Stanford Engineering - Mar 5 2012
Michel Wendell - Nexit Ventures - Finland - Stanford Engineering - Mar 5 2012
 
Reshma Sohoni - Seedcamp - UK - Stanford Engineering - Mar 5 2012
Reshma Sohoni - Seedcamp - UK - Stanford Engineering - Mar 5 2012Reshma Sohoni - Seedcamp - UK - Stanford Engineering - Mar 5 2012
Reshma Sohoni - Seedcamp - UK - Stanford Engineering - Mar 5 2012
 
Jan Rezab - Socialbakers - Czech Republic - Stanford Engineering - Feb 27 2012
Jan Rezab - Socialbakers - Czech Republic - Stanford Engineering - Feb 27 2012Jan Rezab - Socialbakers - Czech Republic - Stanford Engineering - Feb 27 2012
Jan Rezab - Socialbakers - Czech Republic - Stanford Engineering - Feb 27 2012
 
Eirikur Hrafnsson - GreenQloud - Iceland - Stanford Engineering - Feb 27 2012
Eirikur Hrafnsson - GreenQloud - Iceland - Stanford Engineering - Feb 27 2012Eirikur Hrafnsson - GreenQloud - Iceland - Stanford Engineering - Feb 27 2012
Eirikur Hrafnsson - GreenQloud - Iceland - Stanford Engineering - Feb 27 2012
 
Ville Miettinen - Microtask - Finland - Stanford Engineering - Feb 13 2012
Ville Miettinen - Microtask - Finland - Stanford Engineering - Feb 13 2012Ville Miettinen - Microtask - Finland - Stanford Engineering - Feb 13 2012
Ville Miettinen - Microtask - Finland - Stanford Engineering - Feb 13 2012
 
Ilja Laurs - GetJar - Lithuania - Stanford Engineering - Feb 13 2012 v2
Ilja Laurs - GetJar - Lithuania - Stanford Engineering - Feb 13 2012 v2Ilja Laurs - GetJar - Lithuania - Stanford Engineering - Feb 13 2012 v2
Ilja Laurs - GetJar - Lithuania - Stanford Engineering - Feb 13 2012 v2
 
Dietmar Harhoff - UniMunich LMU - GSVA - Stanford Engineering - Feb 6 2012 - ...
Dietmar Harhoff - UniMunich LMU - GSVA - Stanford Engineering - Feb 6 2012 - ...Dietmar Harhoff - UniMunich LMU - GSVA - Stanford Engineering - Feb 6 2012 - ...
Dietmar Harhoff - UniMunich LMU - GSVA - Stanford Engineering - Feb 6 2012 - ...
 
Stephan Gutzeit - Stiftung Charite - Stanford Engineering - Feb 6 2012 - V2
Stephan Gutzeit - Stiftung Charite - Stanford Engineering - Feb 6 2012 - V2Stephan Gutzeit - Stiftung Charite - Stanford Engineering - Feb 6 2012 - V2
Stephan Gutzeit - Stiftung Charite - Stanford Engineering - Feb 6 2012 - V2
 
Claus Fuglsang - Novozymes - Denmark - Stanford Engineering - Jan 30 2012
Claus Fuglsang - Novozymes - Denmark - Stanford Engineering - Jan 30 2012Claus Fuglsang - Novozymes - Denmark - Stanford Engineering - Jan 30 2012
Claus Fuglsang - Novozymes - Denmark - Stanford Engineering - Jan 30 2012
 
Frederic Maire - Renault Innovation Silicon Valley - Stanford - Jan 30 2012 v2
Frederic Maire - Renault Innovation Silicon Valley - Stanford - Jan 30 2012 v2Frederic Maire - Renault Innovation Silicon Valley - Stanford - Jan 30 2012 v2
Frederic Maire - Renault Innovation Silicon Valley - Stanford - Jan 30 2012 v2
 
Arkady Borkovsky - Yandex Labs - Stanford Engineering - Jan 30 2012
Arkady Borkovsky - Yandex Labs - Stanford Engineering - Jan 30 2012Arkady Borkovsky - Yandex Labs - Stanford Engineering - Jan 30 2012
Arkady Borkovsky - Yandex Labs - Stanford Engineering - Jan 30 2012
 
Hushpreet Dhaliwal - NACUE UK - Stanford Engineering - Jan 23 2012
Hushpreet Dhaliwal - NACUE UK - Stanford Engineering - Jan 23 2012Hushpreet Dhaliwal - NACUE UK - Stanford Engineering - Jan 23 2012
Hushpreet Dhaliwal - NACUE UK - Stanford Engineering - Jan 23 2012
 
Hardi Meybaum - GrabCAD - Estonia - Stanford Engineering - Jan 23 2012
Hardi Meybaum - GrabCAD - Estonia - Stanford Engineering - Jan 23 2012Hardi Meybaum - GrabCAD - Estonia - Stanford Engineering - Jan 23 2012
Hardi Meybaum - GrabCAD - Estonia - Stanford Engineering - Jan 23 2012
 
Andrus Viirg - Enterprise Estonia - Stanford - Jan 23 2012
Andrus Viirg - Enterprise Estonia - Stanford - Jan 23 2012Andrus Viirg - Enterprise Estonia - Stanford - Jan 23 2012
Andrus Viirg - Enterprise Estonia - Stanford - Jan 23 2012
 
Lorenzo Thione - Powerset - Stanford Engineering - Jan 9 2012
Lorenzo Thione - Powerset - Stanford Engineering - Jan 9 2012Lorenzo Thione - Powerset - Stanford Engineering - Jan 9 2012
Lorenzo Thione - Powerset - Stanford Engineering - Jan 9 2012
 

Kürzlich hochgeladen

RAG Patterns and Vector Search in Generative AI
RAG Patterns and Vector Search in Generative AIRAG Patterns and Vector Search in Generative AI
RAG Patterns and Vector Search in Generative AIUdaiappa Ramachandran
 
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdfJamie (Taka) Wang
 
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019IES VE
 
COMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a WebsiteCOMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a Websitedgelyza
 
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCostKubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCostMatt Ray
 
Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024SkyPlanner
 
Empowering Africa's Next Generation: The AI Leadership Blueprint
Empowering Africa's Next Generation: The AI Leadership BlueprintEmpowering Africa's Next Generation: The AI Leadership Blueprint
Empowering Africa's Next Generation: The AI Leadership BlueprintMahmoud Rabie
 
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfUiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfDianaGray10
 
Bird eye's view on Camunda open source ecosystem
Bird eye's view on Camunda open source ecosystemBird eye's view on Camunda open source ecosystem
Bird eye's view on Camunda open source ecosystemAsko Soukka
 
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...UbiTrack UK
 
NIST Cybersecurity Framework (CSF) 2.0 Workshop
NIST Cybersecurity Framework (CSF) 2.0 WorkshopNIST Cybersecurity Framework (CSF) 2.0 Workshop
NIST Cybersecurity Framework (CSF) 2.0 WorkshopBachir Benyammi
 
9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding Team9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding TeamAdam Moalla
 
Digital magic. A small project for controlling smart light bulbs.
Digital magic. A small project for controlling smart light bulbs.Digital magic. A small project for controlling smart light bulbs.
Digital magic. A small project for controlling smart light bulbs.francesco barbera
 
Linked Data in Production: Moving Beyond Ontologies
Linked Data in Production: Moving Beyond OntologiesLinked Data in Production: Moving Beyond Ontologies
Linked Data in Production: Moving Beyond OntologiesDavid Newbury
 
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesHow to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesThousandEyes
 
Things you didn't know you can use in your Salesforce
Things you didn't know you can use in your SalesforceThings you didn't know you can use in your Salesforce
Things you didn't know you can use in your SalesforceMartin Humpolec
 
Secure your environment with UiPath and CyberArk technologies - Session 1
Secure your environment with UiPath and CyberArk technologies - Session 1Secure your environment with UiPath and CyberArk technologies - Session 1
Secure your environment with UiPath and CyberArk technologies - Session 1DianaGray10
 
Cloud Revolution: Exploring the New Wave of Serverless Spatial Data
Cloud Revolution: Exploring the New Wave of Serverless Spatial DataCloud Revolution: Exploring the New Wave of Serverless Spatial Data
Cloud Revolution: Exploring the New Wave of Serverless Spatial DataSafe Software
 
Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?SANGHEE SHIN
 
AI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just MinutesAI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just MinutesMd Hossain Ali
 

Kürzlich hochgeladen (20)

RAG Patterns and Vector Search in Generative AI
RAG Patterns and Vector Search in Generative AIRAG Patterns and Vector Search in Generative AI
RAG Patterns and Vector Search in Generative AI
 
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf
 
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019
IESVE Software for Florida Code Compliance Using ASHRAE 90.1-2019
 
COMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a WebsiteCOMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a Website
 
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCostKubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
 
Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024
 
Empowering Africa's Next Generation: The AI Leadership Blueprint
Empowering Africa's Next Generation: The AI Leadership BlueprintEmpowering Africa's Next Generation: The AI Leadership Blueprint
Empowering Africa's Next Generation: The AI Leadership Blueprint
 
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdfUiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
UiPath Solutions Management Preview - Northern CA Chapter - March 22.pdf
 
Bird eye's view on Camunda open source ecosystem
Bird eye's view on Camunda open source ecosystemBird eye's view on Camunda open source ecosystem
Bird eye's view on Camunda open source ecosystem
 
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
UWB Technology for Enhanced Indoor and Outdoor Positioning in Physiological M...
 
NIST Cybersecurity Framework (CSF) 2.0 Workshop
NIST Cybersecurity Framework (CSF) 2.0 WorkshopNIST Cybersecurity Framework (CSF) 2.0 Workshop
NIST Cybersecurity Framework (CSF) 2.0 Workshop
 
9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding Team9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding Team
 
Digital magic. A small project for controlling smart light bulbs.
Digital magic. A small project for controlling smart light bulbs.Digital magic. A small project for controlling smart light bulbs.
Digital magic. A small project for controlling smart light bulbs.
 
Linked Data in Production: Moving Beyond Ontologies
Linked Data in Production: Moving Beyond OntologiesLinked Data in Production: Moving Beyond Ontologies
Linked Data in Production: Moving Beyond Ontologies
 
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesHow to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
 
Things you didn't know you can use in your Salesforce
Things you didn't know you can use in your SalesforceThings you didn't know you can use in your Salesforce
Things you didn't know you can use in your Salesforce
 
Secure your environment with UiPath and CyberArk technologies - Session 1
Secure your environment with UiPath and CyberArk technologies - Session 1Secure your environment with UiPath and CyberArk technologies - Session 1
Secure your environment with UiPath and CyberArk technologies - Session 1
 
Cloud Revolution: Exploring the New Wave of Serverless Spatial Data
Cloud Revolution: Exploring the New Wave of Serverless Spatial DataCloud Revolution: Exploring the New Wave of Serverless Spatial Data
Cloud Revolution: Exploring the New Wave of Serverless Spatial Data
 
Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?
 
AI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just MinutesAI Fame Rush Review – Virtual Influencer Creation In Just Minutes
AI Fame Rush Review – Virtual Influencer Creation In Just Minutes
 

Friendly Government, Or How Citizen-Centered Innovation Can Transform the Public Sector - Christian Bason MindLab Stanford Mar909

  • 1. Friendly Government Or, How Citizen-Centered Innovation Can Transform the Public Sector Christian Bason, Innovation Manager
  • 3. Agenda Background US vs. DK The Challenge About MindLab Case Three Lessons
  • 4. Background Innovating Welfare (2007) Put the Citizen Into Play (2009)
  • 5. US vs. DK Public Sector’s Share of the Economy Denmark 51% USA 37%
  • 6. US vs. DK Broadband Subscriptions OECD Broadband subscribers per 100 inhabitants, by technology, June 2008 40 Other 35 Fibre/LAN 30 Cable DSL 25 20 OECD 15 10 5 0
  • 7. US vs. DK New Citizen Thinking? ”Government is part of the solution, not the problem.” New Government Thinking? ”Citizens are part of the solution, not the problem.”
  • 8. The Challenge How can we meet citizen’s expectations for ever-better public policies and services with ever- fewer resources?
  • 9. An Answer? Engaging citizens as co-developers and -producers Citizens co-develop Future development and production model Public sector Citizens produces co-produce Traditional development and production model Experts and officials develop
  • 10. Value of Citizen-Centered Innovation 1. What is The Innovation Potential? For whom, when, why? What is valuable today? Where can value be increased? 2. How Can the Potential be Realised? Eye-opener to see reality of citizens and businesses ”outside-in” Users have their own suggestions as to how services could change Co-development: ”would that work in my reality?” 3. Knowledge About Impacts How will citizen’s daily activities and experiences work as ressources or challenges in implementing the new policies?
  • 11. Mission To involve citizens and businesses in developing innovative solutions for society
  • 12. About Part of three national ministries [departments] Economic & Business Affairs [Commerce] Taxation [Treasury] Employment [Labor] Staff of 15 Core staff Ph.D. students Stationed project leaders Board Three Permanent Secretaries of ministries Four external members from business & academia
  • 13. Short-circuiting bureaucracy from within Society Politics & regulation Top management Other Innovation Other stake- unit public sector holders organisations Strategy & organisation Managers and employees Citizens, Enterprises, NGOs Innovation processes & measurement
  • 16. Agenda • The public sector innovation challenge National • MindLab business strategy on • Cases climate • Methods change • Conclusion -> Common vision and initiatives Insight: Partnership
  • 17. Three lessons from MindLab 1. Citizen-centered Innovation Works Outside-in is a valuable eye opener But: Leadership, awareness and employee competencies are insufficient 2. There’s Value to Harvest Better services can come at no extra cost But: The public sector is not used to thinking systematically about value creation 3. A Change Agent Is Needed Cross-governmental collaboration can happen But: It needs top management focus – and a push!