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ENGAGEMENT
MARKETING
SOLUTIONS THAT
MOVE THE NEEDLE.
Planning your 2013 marketing budget
Marketing channels that matter| Fall 2012
Prepared and submitted by:
BURNS MARKETING COMMUNICATIONS

Tracy Earles
Digital Marketing Director
Phone 970.203.9656
tracye@burnsmarketing.com
AGENDA
What happened in 2012 in:



 Social Media                                             Search            Display




                                            Interactive            Mobile

Key conclusions to consider for your 2013 marketing budget
2 | BURNS | Copyright All Rights Reserved
WHAT HAPPENED IN 2012 – SOCIAL (THE BIG
4+)




3 | BURNS | Copyright All Rights Reserved
WHAT HAPPENED IN 2012 – SOCIAL (THE BIG
4+)




4 | BURNS | Copyright All Rights Reserved
WHAT HAPPENED IN 2012 – SOCIAL (THE BIG
4+)




5 | BURNS | Copyright All Rights Reserved
WHAT HAPPENED IN 2012 – SOCIAL (THE BIG
4+)




6 | BURNS | Copyright All Rights Reserved
FACEBOOK GOES PUBLIC




7 | BURNS | Copyright All Rights Reserved
FB LOGOUT ADS




8 | BURNS | Copyright All Rights Reserved
MOBILE SPONSORED STORY ADS
FOR EVERYONE




9 | BURNS | Copyright All Rights Reserved
PROMOTED POSTS FOR (ALMOST) EVERYONE




10 | BURNS | Copyright All Rights Reserved
FACEBOOK EXCHANGE: FB NOW HAS                                              Adroll:
             RETARGETING                                                                “16X ROI on
                                                                                        FBX ads”




TellApart:
“Avg CTR
of 6.65%”




                                                          Triggit: “4X higher profit,
                                                          2.2X higher conversion
                                                          rate, 6.5X lower CPA than
                                                          traditional exchanges”
             11 | BURNS | Copyright All Rights Reserved
LINKEDIN COMES OF AGE
  _ 175 million members
  _ Profitable, with fast growing
         revenue
                                             Premium
           _ Revenue passes $1B run rate,    subscriptions
                  growing at 90% (Q/Q)
                                                             Hiring
                                                             solutions
                                             Marketing
                                             solutions




12 | BURNS | Copyright All Rights Reserved
LINKEDIN DELIVERS HIGH QUALITY TRAFFIC




13 | BURNS | Copyright All Rights Reserved
LINKEDIN’S IMPROVED ENGAGEMENT
MEASUREMENT TOOLS




14 | BURNS | Copyright All Rights Reserved
TOOLS FOR TARGETED ENGAGEMENT




15 | BURNS | Copyright All Rights Reserved
THE MATURING OF SEARCH




16 | BURNS | Copyright All Rights Reserved
BETTER TARGETING OF MOBILE USERS




17 | BURNS | Copyright All Rights Reserved
BROADENING RETARGETING




18 | BURNS | Copyright All Rights Reserved
DISPLAY POISED FOR STRONG GROWTH




19 | BURNS | Copyright All Rights Reserved
DISPLAY IS GROWING FASTER
THAN PAID SEARCH




20 | BURNS | Copyright All Rights Reserved
RECOMMENDATIONS FOR 2013
  _ It’s time to explore Facebook advertising more, even for B2B
  _ Your B2B social media communications strategy should
         include a LinkedIn specific component
  _ Your paid search campaign needs to accommodate specific
         features for mobile
  _ It’s time to revisit banners, starting with retargeting, and
         incorporate them into your multichannel promotion plans




21 | BURNS | Copyright All Rights Reserved
BURNS WEB TRAFFIC NOW HAS STRONG
MOBILE COMPONENT




22 | BURNS | Copyright All Rights Reserved
WHAT HAPPENED IN 2012 – INTERACTIVE
The megatrend is mobile. The explosion of devices and
doubling of web traffic from mobile sources in the last
year are changing the playing field – again.

How can you adapt and take advantage of it?
  _ Understand the change in behavior
  _ Embrace a multichannel reality
  _ Incorporate SMS and digital publishing
  _ Utilize responsive web design


23 | BURNS | Copyright All Rights Reserved
MOBILE BEHAVIOR
Mobile devices have changed the way
people consume and process information. It
has radically changed their expectations of
engagement.




24 | BURNS | Copyright All Rights Reserved
COMMUNICATION ACROSS MANY DEVICES
With millions of new users and hundreds of new devices
being launched into the U.S. market, it’s critical to
understand your customers technology preferences and
how to cost-effectively deliver content to them.




25 | BURNS | Copyright All Rights Reserved
SMS (TEXTING)
Many people overlook SMS as a marketing vehicle or
write it off as a B-2-C technique. But in a competitive
multichannel environment, it’s an important tactical
consideration.
  _ 31% of adults prefer text message
         communication over voice.
  _ On average, it takes 90 minutes to
         respond to an email, but 90 seconds
         to respond to a text message (CTIA).
  _ 99% of all text message are read by
         the recipient in less than 3 minutes
26 | BURNS | Copyright All Rights Reserved
COMMUNICATION ACROSS MANY DEVICES
With millions of new users and hundreds of new devices
being launched into the U.S. market, it’s critical to
understand your customers technology preferences and
how to cost-effectively deliver content to them.




27 | BURNS | Copyright All Rights Reserved
DIGITAL PUBLISHING
Digital consumption of content has exploded. Traditional
publications can be repurposed to leverage existing efforts and
open up new delivery channels.




28 | BURNS | Copyright All Rights Reserved
DIGITAL PUBLISHING

USES
_ Magazines and booklets
_ White papers
_ Product guides and
  brochures
_ Annual reports

BENEFITS
_ Enhances user interface
  and interaction
_ Allows readers to share via
  email and social networks
_ Provides interactive
  navigation (page flip, page
  preview, table of contents)
_ Is indexed by Google
  crawlers, providing
  comparable SEO
  capabilities to landing
  pages
_ Can be downloaded as a
  PDF and printed.
       29 | BURNS | Copyright All Rights Reserved
MANY CHANNELS GUIDE A USER ONLINE
Marketing channels must work together to build a
cohesive picture of your brand offering, and then
provide a tailored experience.

• Identify all communication
     opportunities

• Align your efforts for
     maximum impact

• Provide responsive design for
     the best usability



30 | BURNS | Copyright All Rights Reserved
RESPONSIVE DESIGN
A website is responsive when the output automatically responds
appropriately to the device viewing it. While the approach takes
additional planning, it allows for better reuse of content across
multiple devices.




31 | BURNS | Copyright All Rights Reserved
RECOMMENDATIONS FOR 2013
  _ Start with a review of current web analytics to gain customer
         insight data.
  _ Optimize your website for responsive or mobile layout.
  _ Identify opportunities to deliver existing or new services using
         an application or through mobile web.
  _ Consider how SMS might be used to stay in touch or engage
         your target audience in a new way.
  _ Give offline content new life through creative
         digital publishing.


32 | BURNS | Copyright All Rights Reserved
PLANNING FOR SUCCESS
IN TODAY’S
ENVIRONMENT

33 | BURNS | Copyright All Rights Reserved
TIP #1 PLAN BUT REMAIN NIMBLE




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TIP #2 QUALITY VS. QUANTITY




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TIP #3 GET CREATIVE




36 | BURNS | Copyright All Rights Reserved
TIP #4 START SMALL




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TIP #5 CREATE A MOSAIC




Advertising

          38 | BURNS | Copyright All Rights Reserved
TIP #5 CREATE A MOSAIC




Print




Identity




Advertising                      Digital

           39 | BURNS | Copyright All Rights Reserved
TIP #5 CREATE A MOSAIC

Outdoor                          Mobile




Print                            Social Media           Broadcast




Identity                         Interactive            Presentations   Lead Generation




Advertising                      Digital                Video           Email

           40 | BURNS | Copyright All Rights Reserved
TIP #5 CREATE A MOSAIC

Outdoor                          Mobile                 Games           Promotional       Guerilla




Print                            Social Media           Broadcast       Applications      Events




Identity                         Interactive            Presentations   Lead Generation   Packaging




Advertising                      Digital                Video           Email             Thought Leadership

           41 | BURNS | Copyright All Rights Reserved
TIP #5 CREATE A MOSAIC

Outdoor                          Mobile                 Games           Promotional       Guerilla




Print                            Social Media           Broadcast       Applications      Events




Identity                         Interactive            Presentations   Lead Generation   Packaging




Advertising                      Digital                Video           Email             Thought Leadership

           42 | BURNS | Copyright All Rights Reserved
Burns Marketing
                               970.203.9656

                               Tracy Earles
                               Digital Marketing Director
                               tracye@burnsmarketing.com


                               Rob Bean
                               Interactive Media Director
                               robb@burnsmarketing.com


                               Stephanie Fay
                               Brand Strategist
                               stephanief@burnsmarketing.com


43 | BURNS | Copyright All Rights Reserved

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Understand 2012 online marketing trends to make your digital marketing more effective in 2013

  • 1. ENGAGEMENT MARKETING SOLUTIONS THAT MOVE THE NEEDLE. Planning your 2013 marketing budget Marketing channels that matter| Fall 2012 Prepared and submitted by: BURNS MARKETING COMMUNICATIONS Tracy Earles Digital Marketing Director Phone 970.203.9656 tracye@burnsmarketing.com
  • 2. AGENDA What happened in 2012 in: Social Media Search Display Interactive Mobile Key conclusions to consider for your 2013 marketing budget 2 | BURNS | Copyright All Rights Reserved
  • 3. WHAT HAPPENED IN 2012 – SOCIAL (THE BIG 4+) 3 | BURNS | Copyright All Rights Reserved
  • 4. WHAT HAPPENED IN 2012 – SOCIAL (THE BIG 4+) 4 | BURNS | Copyright All Rights Reserved
  • 5. WHAT HAPPENED IN 2012 – SOCIAL (THE BIG 4+) 5 | BURNS | Copyright All Rights Reserved
  • 6. WHAT HAPPENED IN 2012 – SOCIAL (THE BIG 4+) 6 | BURNS | Copyright All Rights Reserved
  • 7. FACEBOOK GOES PUBLIC 7 | BURNS | Copyright All Rights Reserved
  • 8. FB LOGOUT ADS 8 | BURNS | Copyright All Rights Reserved
  • 9. MOBILE SPONSORED STORY ADS FOR EVERYONE 9 | BURNS | Copyright All Rights Reserved
  • 10. PROMOTED POSTS FOR (ALMOST) EVERYONE 10 | BURNS | Copyright All Rights Reserved
  • 11. FACEBOOK EXCHANGE: FB NOW HAS Adroll: RETARGETING “16X ROI on FBX ads” TellApart: “Avg CTR of 6.65%” Triggit: “4X higher profit, 2.2X higher conversion rate, 6.5X lower CPA than traditional exchanges” 11 | BURNS | Copyright All Rights Reserved
  • 12. LINKEDIN COMES OF AGE _ 175 million members _ Profitable, with fast growing revenue Premium _ Revenue passes $1B run rate, subscriptions growing at 90% (Q/Q) Hiring solutions Marketing solutions 12 | BURNS | Copyright All Rights Reserved
  • 13. LINKEDIN DELIVERS HIGH QUALITY TRAFFIC 13 | BURNS | Copyright All Rights Reserved
  • 14. LINKEDIN’S IMPROVED ENGAGEMENT MEASUREMENT TOOLS 14 | BURNS | Copyright All Rights Reserved
  • 15. TOOLS FOR TARGETED ENGAGEMENT 15 | BURNS | Copyright All Rights Reserved
  • 16. THE MATURING OF SEARCH 16 | BURNS | Copyright All Rights Reserved
  • 17. BETTER TARGETING OF MOBILE USERS 17 | BURNS | Copyright All Rights Reserved
  • 18. BROADENING RETARGETING 18 | BURNS | Copyright All Rights Reserved
  • 19. DISPLAY POISED FOR STRONG GROWTH 19 | BURNS | Copyright All Rights Reserved
  • 20. DISPLAY IS GROWING FASTER THAN PAID SEARCH 20 | BURNS | Copyright All Rights Reserved
  • 21. RECOMMENDATIONS FOR 2013 _ It’s time to explore Facebook advertising more, even for B2B _ Your B2B social media communications strategy should include a LinkedIn specific component _ Your paid search campaign needs to accommodate specific features for mobile _ It’s time to revisit banners, starting with retargeting, and incorporate them into your multichannel promotion plans 21 | BURNS | Copyright All Rights Reserved
  • 22. BURNS WEB TRAFFIC NOW HAS STRONG MOBILE COMPONENT 22 | BURNS | Copyright All Rights Reserved
  • 23. WHAT HAPPENED IN 2012 – INTERACTIVE The megatrend is mobile. The explosion of devices and doubling of web traffic from mobile sources in the last year are changing the playing field – again. How can you adapt and take advantage of it? _ Understand the change in behavior _ Embrace a multichannel reality _ Incorporate SMS and digital publishing _ Utilize responsive web design 23 | BURNS | Copyright All Rights Reserved
  • 24. MOBILE BEHAVIOR Mobile devices have changed the way people consume and process information. It has radically changed their expectations of engagement. 24 | BURNS | Copyright All Rights Reserved
  • 25. COMMUNICATION ACROSS MANY DEVICES With millions of new users and hundreds of new devices being launched into the U.S. market, it’s critical to understand your customers technology preferences and how to cost-effectively deliver content to them. 25 | BURNS | Copyright All Rights Reserved
  • 26. SMS (TEXTING) Many people overlook SMS as a marketing vehicle or write it off as a B-2-C technique. But in a competitive multichannel environment, it’s an important tactical consideration. _ 31% of adults prefer text message communication over voice. _ On average, it takes 90 minutes to respond to an email, but 90 seconds to respond to a text message (CTIA). _ 99% of all text message are read by the recipient in less than 3 minutes 26 | BURNS | Copyright All Rights Reserved
  • 27. COMMUNICATION ACROSS MANY DEVICES With millions of new users and hundreds of new devices being launched into the U.S. market, it’s critical to understand your customers technology preferences and how to cost-effectively deliver content to them. 27 | BURNS | Copyright All Rights Reserved
  • 28. DIGITAL PUBLISHING Digital consumption of content has exploded. Traditional publications can be repurposed to leverage existing efforts and open up new delivery channels. 28 | BURNS | Copyright All Rights Reserved
  • 29. DIGITAL PUBLISHING USES _ Magazines and booklets _ White papers _ Product guides and brochures _ Annual reports BENEFITS _ Enhances user interface and interaction _ Allows readers to share via email and social networks _ Provides interactive navigation (page flip, page preview, table of contents) _ Is indexed by Google crawlers, providing comparable SEO capabilities to landing pages _ Can be downloaded as a PDF and printed. 29 | BURNS | Copyright All Rights Reserved
  • 30. MANY CHANNELS GUIDE A USER ONLINE Marketing channels must work together to build a cohesive picture of your brand offering, and then provide a tailored experience. • Identify all communication opportunities • Align your efforts for maximum impact • Provide responsive design for the best usability 30 | BURNS | Copyright All Rights Reserved
  • 31. RESPONSIVE DESIGN A website is responsive when the output automatically responds appropriately to the device viewing it. While the approach takes additional planning, it allows for better reuse of content across multiple devices. 31 | BURNS | Copyright All Rights Reserved
  • 32. RECOMMENDATIONS FOR 2013 _ Start with a review of current web analytics to gain customer insight data. _ Optimize your website for responsive or mobile layout. _ Identify opportunities to deliver existing or new services using an application or through mobile web. _ Consider how SMS might be used to stay in touch or engage your target audience in a new way. _ Give offline content new life through creative digital publishing. 32 | BURNS | Copyright All Rights Reserved
  • 33. PLANNING FOR SUCCESS IN TODAY’S ENVIRONMENT 33 | BURNS | Copyright All Rights Reserved
  • 34. TIP #1 PLAN BUT REMAIN NIMBLE 34 | BURNS | Copyright All Rights Reserved
  • 35. TIP #2 QUALITY VS. QUANTITY 35 | BURNS | Copyright All Rights Reserved
  • 36. TIP #3 GET CREATIVE 36 | BURNS | Copyright All Rights Reserved
  • 37. TIP #4 START SMALL 37 | BURNS | Copyright All Rights Reserved
  • 38. TIP #5 CREATE A MOSAIC Advertising 38 | BURNS | Copyright All Rights Reserved
  • 39. TIP #5 CREATE A MOSAIC Print Identity Advertising Digital 39 | BURNS | Copyright All Rights Reserved
  • 40. TIP #5 CREATE A MOSAIC Outdoor Mobile Print Social Media Broadcast Identity Interactive Presentations Lead Generation Advertising Digital Video Email 40 | BURNS | Copyright All Rights Reserved
  • 41. TIP #5 CREATE A MOSAIC Outdoor Mobile Games Promotional Guerilla Print Social Media Broadcast Applications Events Identity Interactive Presentations Lead Generation Packaging Advertising Digital Video Email Thought Leadership 41 | BURNS | Copyright All Rights Reserved
  • 42. TIP #5 CREATE A MOSAIC Outdoor Mobile Games Promotional Guerilla Print Social Media Broadcast Applications Events Identity Interactive Presentations Lead Generation Packaging Advertising Digital Video Email Thought Leadership 42 | BURNS | Copyright All Rights Reserved
  • 43. Burns Marketing 970.203.9656 Tracy Earles Digital Marketing Director tracye@burnsmarketing.com Rob Bean Interactive Media Director robb@burnsmarketing.com Stephanie Fay Brand Strategist stephanief@burnsmarketing.com 43 | BURNS | Copyright All Rights Reserved