1. Tivoli Storage Manager for Databases
®
Version 5.5
Data Protection for Microsoft SQL Server
Installation and User’s Guide
SC32-9059-02

3. Tivoli Storage Manager for Databases
®
Version 5.5
Data Protection for Microsoft SQL Server
Installation and User’s Guide
SC32-9059-02

4. Note
Before using this information and the product it supports, read the information in “Notices” on page 263.
Edition notice
This edition applies to version 5, release 5, modification 0 of IBM Tivoli Storage Manager for Databases Data
Protection for Microsoft SQL Server (program numbers 5608-APD, 5608-CSS) and to all subsequent releases and
modifications until otherwise indicated in new editions.
© Copyright International Business Machines Corporation 1997, 2007. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

5. Contents
Tables . . . . . . . . . . . . . . . ix VSS Instant Restore . . . . . . . . . . . 19
Restore types . . . . . . . . . . . . . . 20
Preface . . . . . . . . . . . . . . . xi Security . . . . . . . . . . . . . . . 21
Performance . . . . . . . . . . . . . . 22
Who should read this guide . . . . . . . . . xi
Documentation . . . . . . . . . . . . . 23
Publications . . . . . . . . . . . . . . xi
IBM Tivoli Storage Manager library . . . . . xii
Accessing terminology online . . . . . . . xiii Chapter 2. Installing . . . . . . . . . 25
Accessing publications online . . . . . . . xiii Software and operating system requirements . . . 25
Ordering publications. . . . . . . . . . xiv Hardware requirements . . . . . . . . . . 27
Support information . . . . . . . . . . . xiv Installing on a local system (standard) . . . . . 29
Determining if the problem resides on Tivoli | Installing the language packs . . . . . . . . 30
Storage Manager or SQL . . . . . . . . . xiv Installing in a MSCS or VCS environment . . . . 31
Problem determination assistance . . . . . . xv Installing on a local system (silent) . . . . . . 31
Installation Problems: Creating an installation-log
file . . . . . . . . . . . . . . . . xv Chapter 3. Configuring Data Protection
Tivoli Technical Training . . . . . . . . . xvi for SQL . . . . . . . . . . . . . . 33
IBM Tivoli Storage Manager Web site . . . . xvi Part I: Configuration overview . . . . . . . . 34
IBM Tivoli Storage Manager for Databases Web Back up to Tivoli Storage Manager storage versus
site . . . . . . . . . . . . . . . . xvi back up to local shadow volumes . . . . . . 34
Searching knowledge bases . . . . . . . . xvi Recommended Tivoli Storage Manager policy
Obtaining fixes . . . . . . . . . . . . xvii settings . . . . . . . . . . . . . . . 37
Receiving weekly support updates . . . . . xvii Data Protection for SQL node name:
Contacting IBM Software Support . . . . . xviii Recommended settings . . . . . . . . . 40
Conventions used in this book . . . . . . . . xx Proxy node definitions (VSS Backups) . . . . 40
Typeface conventions . . . . . . . . . . xxi Specifying Data Protection for SQL options . . . 42
Accessibility . . . . . . . . . . . . . . xxi Specifying Data Protection for SQL preferences 45
Magnifying what is displayed on the screen . . xxi Setting automatic expiration (VSS and Legacy) . 46
Navigating the interface using the keyboard . . xxi Part II: Configuration procedure . . . . . . . 49
Reading syntax diagrams . . . . . . . . . xxi 1. On the Tivoli Storage Manager server: . . . 49
2. On the machine running the SQL Server: . . . 50
| Technical changes for Version 5.5.0 - 3. On the machine running the Off-loaded
| November 2007 . . . . . . . . . . xxv backups (VSS only): . . . . . . . . . . 51
Part III: Verify your configuration . . . . . . . 52
Chapter 1. Data Protection for SQL
Overview . . . . . . . . . . . . . . 1 Chapter 4. Using the graphical user
| New product features for 5.5.0 . . . . . . . . 1 interface . . . . . . . . . . . . . . 53
| Additional Data Protection for SQL features . . . 2 Menu bar . . . . . . . . . . . . . . . 53
Backup overview . . . . . . . . . . . . . 3 Edit menu . . . . . . . . . . . . . . 53
Legacy Backup . . . . . . . . . . . . 3 View menu . . . . . . . . . . . . . 56
VSS Backup . . . . . . . . . . . . . 4 Utilities menu . . . . . . . . . . . . 57
Backup types . . . . . . . . . . . . . 7 Help menu . . . . . . . . . . . . . 57
Backup strategies . . . . . . . . . . . . 8 Toolbar . . . . . . . . . . . . . . . . 58
How Tivoli Storage Manager server policy affects Backup and restore windows . . . . . . . . 58
Data Protection for SQL . . . . . . . . . 11 Expanded backup options . . . . . . . . 58
Using VSS and Legacy Backups together . . . 13 Selecting databases and displaying information 59
Using VSS operations in a cluster . . . . . . 15 GUI backup tasks . . . . . . . . . . . . 60
Using Data Protection for SQL in a Microsoft Backing up SQL databases (Legacy method) . . 61
Cluster Server (MSCS) environment . . . . . 16 Backing up SQL groups or files (Legacy method) 62
Using Data Protection for SQL in a Veritas Backing up SQL databases (VSS method) . . . 62
Cluster Server (VCS) environment . . . . . . 17 Backing up SQL databases (VSS off-loaded
Restore methods . . . . . . . . . . . . . 18 method) . . . . . . . . . . . . . . 63
Legacy Restore . . . . . . . . . . . . 18 GUI restore tasks . . . . . . . . . . . . 64
VSS Restore . . . . . . . . . . . . . 18 Restoring full, differential, and log backups
VSS Fast Restore . . . . . . . . . . . . 19 (Legacy and VSS) . . . . . . . . . . . 64
Restoring file groups and files (Legacy) . . . . 66
© Copyright IBM Corp. 1997, 2007 iii

6. Restore options . . . . . . . . . . . . 67 Creating batch files . . . . . . . . . . 189
Restore tree . . . . . . . . . . . . . 69 Installing with MSI (msiexec.exe) . . . . . . . 190
Restore list . . . . . . . . . . . . . 70 Installation problems: capturing a log of the
Inactivating SQL databases (Legacy only) . . . . 71 installation . . . . . . . . . . . . . . 190
Inactivate tree and list . . . . . . . . . . 71 Creating the package on a CD or a file server . . 191
Creating a silent install package . . . . . . 191
Chapter 5. Command line interface . . 73 Playing back the silent installation . . . . . . 191
Command line parameter characteristics . . . . . 74 Setup error messages . . . . . . . . . . . 192
| Data Protection for SQL parameters available by
| backup method . . . . . . . . . . . . 75 Appendix C. Examples of Tivoli
Backup command . . . . . . . . . . . . 76 Storage Manager policy binding using
Backup syntax . . . . . . . . . . . . 77 include/exclude and VSSPOLICY
Backup positional parameters . . . . . . . 79
statements . . . . . . . . . . . . 193
Backup optional parameters . . . . . . . . 82
Legacy Backup output examples . . . . . . 89
| VSS Backup output examples . . . . . . . 96 Appendix D. Restoring the master
Query command . . . . . . . . . . . . 99 database . . . . . . . . . . . . . 197
Query syntax . . . . . . . . . . . . . 99
Query positional parameters . . . . . . . 101 Appendix E. Setting user mode. . . . 199
Query optional parameters . . . . . . . . 103
Query output examples . . . . . . . . . 109
| Appendix F. Restoring to an alternate
Restore command . . . . . . . . . . . . 120
| VSS Restore command-line considerations . . . 121 | machine . . . . . . . . . . . . . 201
Restore syntax . . . . . . . . . . . . 121
Restore positional parameters . . . . . . . 125 Appendix G. Data Protection for SQL
Restore optional parameters . . . . . . . 127 Messages . . . . . . . . . . . . . 203
Legacy Restore output examples . . . . . . 140 ACO0003S: An internal processing error has
| VSS Restore output examples . . . . . . . 147 occurred. . . . . . . . . . . . . . . . 203
Inactivate command (Legacy only) . . . . . . 151 ACO0004E: An unknown error has been detected. 203
Inactivate syntax . . . . . . . . . . . 152 ACO0005E: Out of memory. Stop other processes
Inactivate positional parameters . . . . . . 153 and try the operation again. . . . . . . . . 203
Inactivate optional parameters . . . . . . . 154 ACO0053E: License file (licensefile) could not be
Inactivate output examples . . . . . . . . 157 opened. . . . . . . . . . . . . . . . 204
Help command . . . . . . . . . . . . . 159 ACO0054E: Read failure on license file (licensefile). 204
Help syntax . . . . . . . . . . . . . 159 ACO0055E: Write failure on license file (licensefile). 204
Help positional parameters . . . . . . . . 160 ACO0056E: Data in the license file (licensefile) is not
Help output examples . . . . . . . . . 160 in a valid format. . . . . . . . . . . . . 204
Set command . . . . . . . . . . . . . 163 ACO0057E: The checksum in the license file
Set syntax . . . . . . . . . . . . . 164 (licensefile) does not match the license string text. . 205
Set positional parameters . . . . . . . . 164 ACO0058E: The ’Try and Buy’ license has expired. 205
Set optional parameters . . . . . . . . . 169 ACO0100E: Incomplete command: . . . . . . 205
Set output examples . . . . . . . . . . 170 ACO0101E: Invalid argument: . . . . . . . 205
Changetsmpassword command . . . . . . . 170 ACO0102E: Invalid command: . . . . . . . 206
Changetsmpassword . . . . . . . . . . 170 ACO0103E: Invalid option for the specified
Changetsmpassword positional parameters . . 171 command: . . . . . . . . . . . . . . 206
Changetsmpassword optional parameters . . . 171 ACO0104E: Invalid option: . . . . . . . . 206
Changetsmpassword output examples . . . . 173 ACO0105E: Missing argument: . . . . . . . 207
ACO0132W: Tracing could not be started.
Chapter 6. Using the Tivoli Storage Processing will continue. . . . . . . . . . 207
Manager scheduler . . . . . . . . . 175 ACO0133W: Could not locate installation directory.
Example procedure . . . . . . . . . . . 175 Attempting to continue... . . . . . . . . . 207
On the Tivoli Storage Manager server . . . . 176 ACO0134W: Could not locate log directory.
On the SQL Server . . . . . . . . . . 177 Processing will continue... . . . . . . . . . 208
Scheduler guidelines . . . . . . . . . . . 180 ACO0150I: Operation canceled by user. . . . . . 208
ACO0151E: Errors occurred while processing the
request. . . . . . . . . . . . . . . . 208
| Appendix A. Frequently asked
ACO0152I: Performance stats: seconds seconds
| questions . . . . . . . . . . . . . 183 spent in apicall API calls . . . . . . . . . . 209
ACO0153I: Performance stats: seconds seconds
Appendix B. Silent installation . . . . 187 spent in function . . . . . . . . . . . . 209
Installing with the Setup Program (setup.exe) . . 189
iv IBM Tivoli Storage Manager for Databases: Data Protection for Microsoft SQL Server Installation and User’s Guide

7. ACO0154E: The Data Protection for Microsoft SQL ACO0256E: The password in your Tivoli Storage
Server application client cannot work with the Manager options file has expired. Please change
version of the Tivoli Storage Manager API you your password on the Tivoli Storage Manager
have installed. Please install version server using the ’change password’ command and
version.release.level or greater. . . . . . . . . 209 then either change or remove the password value
ACO0155E: The Data Protection for Microsoft SQL in your options file. . . . . . . . . . . . 217
Server application client cannot work with the ACO0257E: Your password has expired. . . . . 218
release of Tivoli Storage Manager API you have ACO0258E: You did not enter a valid password.
installed. Please install release version.release.l evel Processing ends. . . . . . . . . . . . . 218
or greater. . . . . . . . . . . . . . . 210 ACO0259E: The password you entered for
ACO0156E: Could not load the Tivoli Storage verification does not match the password you
Manager API. . . . . . . . . . . . . . 210 entered for your new password. Your password
ACO0160E: An authentication error occurred with will not be changed. . . . . . . . . . . . 218
your stored Tivoli Storage Manager password. . . 210 ACO0260I: Password successfully changed. . . . 219
ACO0161E: Authentication error. The password ACO0261I: There are no backups for the server
entered is not valid. You are not logged on to the named servername. . . . . . . . . . . . . 219
Tivoli Storage Manager server. . . . . . . . . 211 ACO0263E: Failed to start Web browser with a
ACO0162E: The passwords entered do not match. return code of returncode. . . . . . . . . . 219
Please enter them again. . . . . . . . . . . 211 ACO0264I: Could not find the default browser
ACO0163E: The directory path needs to be defined. An attempt will be made to use Microsoft
fully-qualified. . . . . . . . . . . . . . 211 Internet Explorer. . . . . . . . . . . . . 220
ACO0167E: The fully-qualified file name is too ACO0265E: Could not find Internet Explorer. . . . 220
long. . . . . . . . . . . . . . . . . 212 ACO0266E: Could not find the Tivoli Storage
ACO0200E: File (filename) could not be opened for Manager HTML books. . . . . . . . . . . 220
reading. . . . . . . . . . . . . . . . 212 ACO0267E: The verify password entered does not
ACO0201E: File (filename) could not be opened for match the new password entered. . . . . . . 221
writing. . . . . . . . . . . . . . . . 212 ACO0300E: Invalid restore type. . . . . . . . 221
ACO0202E: Read failure on file (filename). . . . . 212 ACO0301E: Invalid backup type. . . . . . . . 221
ACO0203E: Write failure on file (filename). . . . . 213 ACO351E: Invalid trace keyword - ’keyword’ . . . 221
ACO0204E: File (filename) could not be closed. . . 213 ACO357E: Unable to open trace output file
ACO0205E: File (filename) statistics could not be file-name. . . . . . . . . . . . . . . . 222
obtained. . . . . . . . . . . . . . . . 213 ACO366E: Unable to close trace output file
ACO0206E: Directory (directory) could not be file-name. . . . . . . . . . . . . . . . 222
created. . . . . . . . . . . . . . . . 213 ACO367E: Unable to write to trace file tracefile.
ACO0207E: Directory path (directorypath) is too Tracing disabled. . . . . . . . . . . . . 222
long. . . . . . . . . . . . . . . . . 214 ACO368E: Invalid trace file name (name too long). 223
ACO0208E: There is not enough disk space for the ACO383E: Specifying the trace file ’link’ as a
operation attempted. . . . . . . . . . . . 214 symbolic link is not allowed. . . . . . . . . 223
ACO0209E: The rename of file (filename1) to ACO384E: Symbolic link ’linkname’ to ’target’ was
(filename2) failed. . . . . . . . . . . . . 214 successfully deleted. . . . . . . . . . . . 223
ACO0210E: The Tivoli Storage Manager high level ACO385E: Unable to delete symbolic link ’link’. 224
qualifier is too long. . . . . . . . . . . . 214 ACO476E: program-name: cannot open file file-spec:
ACO0211E: The Tivoli Storage Manager low level error. . . . . . . . . . . . . . . . . 224
qualifier is too long. . . . . . . . . . . . 215 ACO487E: Specifying the error log ’link’ as a
ACO0212E: The Tivoli Storage Manager filespace symbolic link is not allowed. . . . . . . . . 224
name is too long. . . . . . . . . . . . . 215 ACO488E: Initialization functions cannot open the
ACO0213E: The maximum number of objects error log: log-name. errno = errno-value, . . . . . 225
allowed per Tivoli Storage Manager transaction is t ACO495E: Failure writing to a Tivoli Storage
oo small. . . . . . . . . . . . . . . . 215 Manager log or log-related file: file-name, errno =
ACO0214E: The backup object’s management class errno-value, reason . . . . . . . . . . . . 225
backup copy group does not exist. . . . . . . 216 ACO496I: TDP is converting the log-file from
ACO0215E: All backup objects do not have the continuous (pruning) mode to wrapping mode.
same management class backup copy destination. . 216 This process may take several minutes. . . . . . 225
ACO0216E: Unable to obtain space information for ACO497I: TDP is converting the log-file from
volume (volumename).. . . . . . . . . . . 216 wrapping mode to continuous (pruning) mode.
ACO0217E: The Tivoli Storage Manager filespace This process may take several minutes. . . . . . 226
name is invalid. . . . . . . . . . . . . 217 ACO498I: count log records processed. . . . . . 226
ACO0218E: The Tivoli Storage Manager high level ACO501E: Invalid Proxy Configuration Detected:
qualifier is invalid. . . . . . . . . . . . 217 Target Node ’targetnode’ is not listed as a valid
ACO0219E: The Tivoli Storage Manager low level node to proxy to for Node Name ’nodename’. . . . 226
qualifier is invalid. . . . . . . . . . . . 217
Contents v

8. ACO501T: Invalid Proxy Configuration Detected: ACO3009I: Data Protection for SQL: backup type
Target Node ’targetnode’ is not listed as a valid backup of database database name from server server
node to proxy to for Node Name ’nodename’. . . . 227 name canceled by user. . . . . . . . . . . 233
ACO515E: Invalid DSMAGENT Node ACO3010I: Data Protection for SQL: Starting
configuration found for node ’dsmagentnode’. . . . 227 restore for server servername. . . . . . . . . 233
ACO516I: The Windows console event handler ACO3011I: Data Protection for SQL: Restore from
received a ’event’ console event. . . . . . . . 227 server server name to server server name is complete.
ACO517I: An unexpected error was encountered. Total database backups inspected: number inspected
TDP function name : function-name TDP function : Total database backups requested for restore:
function-desc TDP return code : TSM-rc TDP file : number requested Total database backups restored:
file-name (line-number) . . . . . . . . . . 228 number restored Total database skipped: number
ACO518E: Backups selected for restore must have skipped Throughput rate: rate Kb/Sec Total bytes
the same backup location (TSM or LOCAL). . . . 228 transferred: bytes Elapsed processing time: time
ACO519E: The VSS operation failed with rc = Secs . . . . . . . . . . . . . . . . 233
returncode. . . . . . . . . . . . . . . 228 ACO3012I: Data Protection for SQL: restore type
ACO520E: Failed to connect to Local DSMAGENT restore of backup object object name to database
Node ’localdsmagentnode’ at address:port database name from server server name canceled by
’address:portnumber’. Verify that the TSM Client user. . . . . . . . . . . . . . . . . 234
Acceptor Daemon (CAD) is installed, configured, ACO3013I: Data Protection for SQL: Starting
and running properly. . . . . . . . . . . 229 Inactivate processing for backup objects from
ACO521E: Pruning functions cannot open one of server servername . . . . . . . . . . . . 234
the Tivoli Storage Manager prune files: log-name. ACO3014I: Data Protection for SQL: Inactivate
errno = errno-value, . . . . . . . . . . . 229 processing complete Total database backups
ACO3000I: Data Protection for SQL: Starting backup inspected: number inspected Total database backups
type backup of database database name from server requested for inactivation: number requested Total
server name. . . . . . . . . . . . . . . 230 database backups inactivated: number inactivated
ACO3001I: Data Protection for SQL: backup type Total database skipped: number skipped Elapsed
backup of database database name from server server processing time: time Secs . . . . . . . . . 234
name completed successfully. . . . . . . . . 230 ACO3015I: Data Protection for SQL: Inactivating
ACO3002E: Data Protection for SQL: backup type backup type backup backup object. . . . . . . . 235
backup of database database name from server server ACO5050I: A new configuration file was created. 235
name failed, rc = return code. . . . . . . . . 230 ACO5051I: The configuration file cannot be found,
ACO3003I: Data Protection for SQL: Starting restore using default settings. . . . . . . . . . . 235
type restore of backup object object name to ACO5052E: An error occurred trying to set the
database database name on server server name. . . . 231 requested configuration option. . . . . . . . 236
ACO3004I: Data Protection for SQL: restore type ACO5053E: The value for the option option is not
restore of backup object object name to database valid. See the TDPSQLC Help Set output or the
database name on server server name completed User’s Guide for valid Set command parameters. . 236
successfully. . . . . . . . . . . . . . . 231 ACO5054I: The configuration option was set
ACO3005E: Data Protection for SQL: restore type successfully. . . . . . . . . . . . . . 236
restore of backup object object name to database ACO5056I: The logfile log file could not be pruned.
database name on server server name failed. . . . . 231 Processing will continue. . . . . . . . . . 237
ACO3006I: Data Protection for SQL: Starting ACO5057I: The logfile log file was pruned
backup for server server name. . . . . . . . . 232 successfully. . . . . . . . . . . . . . 237
ACO3007I: Data Protection for SQL: Backup of ACO5058W: The logfile name is greater than the
server servername is complete. Total SQL backups maximum allowed. Processing will continue using
selected: number selected Total SQL backups a logfile name of logfile in the current directory. . . 237
attempted: number attempted Total SQL backups ACO5059W: The logfile log file cannot be opened
completed: number completed Total SQL backups for writing. There will be no logging of events. . . 238
excluded: number excluded Throughput rate: rate ACO5060E: A Tivoli Storage Manager API error
Kb/Sec Total bytes transferred: bytes Elapsed has occurred. . . . . . . . . . . . . . 238
processing time: time Secs . . . . . . . . . 232 ACO5061E: A Microsoft SQL API error has
ACO3008I: Data Protection for SQL: Backup of occurred. . . . . . . . . . . . . . . . 238
server servername is complete. Total SQL backups ACO5063I: The logfile_name log file did not need
selected: number selected Total SQL backups pruning. . . . . . . . . . . . . . . . 238
attempted: number attempted Total SQL backups ACO5064W: The logfile_name log file could not be
completed: number completed Total SQL backups opened for writing. The log was not pruned and
excluded: number excluded Total SQL backups there will be no logging of events. . . . . . . 239
inactivated: number inactivated Throughput rate: rate ACO5065E: The value specified for the /SQLUSer
Kb/Sec Total bytes transferred: bytes Elapsed option does not match the registry entry. . . . . 239
processing time: time Secs . . . . . . . . . 232
vi IBM Tivoli Storage Manager for Databases: Data Protection for Microsoft SQL Server Installation and User’s Guide

9. ACO5091E: PASSWORDACCESS is Generate. ACO5420E: . . . . . . . . . . . . . . 247
Either the stored password is incorrect or there is ACO5421E: Received the following from the MS
no stored password. If you do not have a stored COM component: SQL message . . . . . . . 248
password, use the -TSMPassword=xxx option to ACO5422E: Received the following from the MS
set and store your password. . . . . . . . . 239 SQL server: SQL message . . . . . . . . . . 248
ACO5097I: Data Protection for SQL is not ACO5423E: The following string is too long: string 248
configured for VSS operations. . . . . . . . 240 ACO5424E: Could not connect to SQL server; SQL
ACO5098E: Error obtaining VSS information from server returned: SQL message . . . . . . . . 249
Local DSMAgent Node: ’localdsmagentnode’. . . . 240 ACO5425E: The SQL server is not running: SQL
ACO5124E: Invalid command. Data Protection for message . . . . . . . . . . . . . . . 249
SQL only supports VSS backup type of FULL. . . 240 ACO5426E: The SQL log on does not have the
ACO5125E: Invalid command. Data Protection for Sysadmin role: SQL message . . . . . . . . 249
SQL does not support OFFLOAD with the Legacy ACO5427E: The SQL server version is less than 7.0:
backup method. . . . . . . . . . . . . 241 SQL message . . . . . . . . . . . . . . 250
ACO5126E: Invalid command. Data Protection for ACO5428E: The SQL server is not on the local
SQL only supports Legacy backups with a backup machine: SQL message . . . . . . . . . . 250
destination of TSM. . . . . . . . . . . . 241 ACO5429E: Could not obtain an event from SQL
ACO5127E: Invalid command. Data Protection for server: SQL message . . . . . . . . . . . 250
SQL does not support OFFLOAD with the ACO5430E: The SQL Server Name is blank or
specified backup destination. . . . . . . . . 241 NULL.. . . . . . . . . . . . . . . . 251
ACO5128E: The VSS operation failed with rc = ACO5431E: Multiple dbnames are not allowed. . . 251
returncode. . . . . . . . . . . . . . . 242 ACO5432E: Equal numbers of the /RELOCATE
ACO5129E: Data Protection for SQL is unable to and /TO options must be specified. . . . . . . 251
run VSS operations. A valid VSS license file ACO5433E: Wildcards are not allowed as part of
(acssql.lic) could not be located. . . . . . . . 242 the following parameters/options: . . . . . . 252
ACO5170E: Missing, blank, or invalid Local ACO5434E: The following options cannot be
DSMAGENT Node Name is not allowed. . . . . 242 specified together: . . . . . . . . . . . 252
ACO5171E: Invalid command. Data Protection for ACO5435E: This command requires one of the
SQL only supports restoring VSS backup types of following options: . . . . . . . . . . . 252
FULL and COPY. . . . . . . . . . . . . 243 ACO5436E: A failure occurred on stripe number
ACO5177E: Invalid DSMAGENT Node (stripe number), rc = return code. . . . . . . . 252
configuration found for node ’dsmagentnode’. . . . 243 ACO5450E: The specified number of stripes
ACO5186E: The VSS writer didn’t return any (number of stripes) is invalid. Processing will
selectable backup components for the specified continue with the maximum number of stripes
database(s). Ensure that the SQL Server VSS writer (maximum number of stripes). . . . . . . . . 253
service has been started. . . . . . . . . . . 243 ACO5451E: A failure occurred on vdev (vdev name),
ACO5187E: Multiple backup objects with rc = return code . . . . . . . . . . . . . 253
conflicting backup desitinations were found for one ACO5452E: Unable to delete temporary object:
or more of the specified database(s). The /OBJECT (filespace name) (high level qualifier) (low level
and/or /BACKUPDESTINATION options should qualifier) . . . . . . . . . . . . . . . 253
be used to restore a specific database. . . . . . 244 ACO5453E: The number of TSM sessions (number
ACO5188E: BOTH may not be specified for of TSM sessions) is invalid for the specified number
/BACKUPDESTINATION, only TSM or LOCAL of stripes (number of stripes). Processing will
are valid. . . . . . . . . . . . . . . . 244 continue with the number of TSM sessions (number
ACO5204E: One or more of the specified databases of TSM sessions) as the number of stripes. . . . . 254
do not exist or are unavailable for backup. . . . 244 ACO5454E: The maximum number of objects
ACO5400E: The Virtual Device Interface is not allowed per TSM transaction (number of objects
registered with the Common Object Model. . . . 245 allowed per TSM transaction) is invalid for the
ACO5401E: The Virtual Device Interface could not specified number of stripes (number of stripes).
be created. . . . . . . . . . . . . . . 245 Processing will continue with (new number of
ACO5402E: The Virtual Device Set could not be stripes) stripes. . . . . . . . . . . . . . 254
created. . . . . . . . . . . . . . . . 245 ACO5455E: The backup is corrupt and can not be
ACO5403E: The configuration of the Virtual Device restored. . . . . . . . . . . . . . . . 254
Set could not be obtained. . . . . . . . . . 246 ACO5456W: The backup is corrupt and is not fully
ACO5404E: The Virtual Device Set could not open restorable. Processing will continue. . . . . . . 255
a virtual device. . . . . . . . . . . . . 246 ACO5457E: An unknown SQL API error has
ACO5405E: An unknown virtual device error has occurred. . . . . . . . . . . . . . . . 255
been detected. . . . . . . . . . . . . . 246 ACO5458W: The TSM Server ’backup delete’
ACO5406E: The SQL server closed a virtual device setting for node (TSM server NODENAME) is set to
prematurely. . . . . . . . . . . . . . . 247 NO. It should be set to YES for proper operation.
ACO5407E: The SQL server aborted the operation. 247 Processing will continue. . . . . . . . . . 255
Contents vii

10. ACO5500E: The MultiByteToWideChar() function ACO5718I: When the view is refreshed all
failed. . . . . . . . . . . . . . . . . 256 selections will be lost and an attempt will be made
ACO5501E: The Common Object Model (COM) to expand the new tree to the currently highlighted
library failed to initialize. . . . . . . . . . 256 item. Do you want to continue? . . . . . . . 260
ACO5550I: There are no backups matching the ACO5719I: There are currently no backups on
filespec directorypathfilename and the server name TSM. . . . . . . . . . . . . . . . . 260
servername. . . . . . . . . . . . . . . 256 ACO5720I: No databases have been selected for
ACO5551I: There are no backups matching the backup. . . . . . . . . . . . . . . . 261
criteria specified for server name servername. . . . 257 ACO5721I: No backups have been selected for
ACO5552I: No matches were found for the criteria restore. . . . . . . . . . . . . . . . 261
specified. . . . . . . . . . . . . . . . 257 ACO5722I: No backups have been selected for
ACO5616T: Database cannot be backed up because inactivate. . . . . . . . . . . . . . . 261
its name contains ’’ or ’:’ character(s). . . . . . 257 ACO5723E: A named mark must be specified. . . 261
ACO5617I: Database was excluded from backup ACO5784E: A log must be selected to use point in
because database name contains ’’ or ’:’ time. . . . . . . . . . . . . . . . . 262
character(s). . . . . . . . . . . . . . . 258 ACO5804I: Unable to get information. If data is
ACO5629E: No Backups have been selected for backed up to tape check the ″Wait for Tape Mounts
restore. . . . . . . . . . . . . . . . 258 for File Information″ checkbox. . . . . . . . 262
ACO5630E: Backups from multiple Server instances ACO5805W: The SQL Server you are restoring
have been selected for restore. . . . . . . . . 258 from is different than the SQL server you are
ACO5631E: Restoring full Legacy backups and full currently logged on to. Do you want to continue? . 262
VSS backups in the same restore operation is not
supported. Retry the restores in separate Notices . . . . . . . . . . . . . . 263
operations. . . . . . . . . . . . . . . 259
ACO5715E: Error writing option_name preference to
Trademarks . . . . . . . . . . . . 265
the configuration file. . . . . . . . . . . . 259
ACO5716W: An error was encountered with Tivoli
Storage Manager API initialization, rc = returncode. Glossary . . . . . . . . . . . . . 267
Examine the dsierror.log for more information or
determine if the TSM API is installed properly. . . 259 Index . . . . . . . . . . . . . . . 273
ACO5717E: Unable to log on to the SQL server. 260
viii IBM Tivoli Storage Manager for Databases: Data Protection for Microsoft SQL Server Installation and User’s Guide

11. Tables
| 1. Data Protection for SQL key features . . . . 1 10. Minimum hardware requirements for VSS
2. Backup strategy characteristics . . . . . . 14 Instant Restore operations . . . . . . . . 28
3. Minimum software and operating system 11. List of applications to configure . . . . . . 33
requirements for Legacy Backup and Restore 12. Required node names for basic VSS operations 41
operations . . . . . . . . . . . . . 25 13. Required node names for VSS off-loaded
4. Minimum software and operating system backups . . . . . . . . . . . . . . 41
requirements for basic VSS operations. . . . 25 14. GUI tab functions . . . . . . . . . . 58
5. Minimum software and operating system 15. Data Protection for SQL commands . . . . 73
requirements for VSS Off-loaded Backup . . . 26 | 16. Data Protection for SQL optional parameters 75
6. Minimum software and operating system 17. Silent installation options . . . . . . . 187
requirements for VSS Instant Restore . . . . 26 18. Silent installation features (base client only) 188
7. Minimum hardware requirements for Legacy 19. Silent installation features (Language
Backup and Restore operations . . . . . . 27 Packages only) . . . . . . . . . . . 188
8. Minimum hardware requirements for VSS 20. Silent installation transforms . . . . . . 188
Backup and Restore operations . . . . . . 27
| 9. Minimum hardware requirements for VSS
| offloaded backup operations . . . . . . . 28
© Copyright IBM Corp. 1997, 2007 ix

12. x IBM Tivoli Storage Manager for Databases: Data Protection for Microsoft SQL Server Installation and User’s Guide

13. Preface
The subject of this publication is Data Protection for SQL, a component of the IBM
Tivoli Storage Manager for Databases product.
Data Protection for SQL performs online backups of Microsoft® SQL Server
databases to Tivoli Storage Manager storage.
Tivoli Storage Manager is a client-server licensed product that provides storage
management services in a multi-platform computer environment.
Throughout this document, the term Windows® (unless otherwise specified) refers
to the following operating systems:
v Windows Server 2003
Throughout this document, the term SQL Server (unless otherwise specified) refers
to the following products:
| v SQL Server 2000 (32-bit and IA64)
| v SQL Server 2005 (32-bit, IA64, and x64)
Throughout this document, the term Windows VSS System Provider (unless
otherwise specified) refers to the standard Windows System provider.
Who should read this guide
The target audience for this publication are system installers, system users, Tivoli
Storage Manager administrators, and system administrators.
In this book, it is assumed that you have an understanding of the following
applications:
v Microsoft SQL Server
v Tivoli Storage Manager server
v Tivoli Storage Manager backup-archive client
v Tivoli Storage Manager Application Program Interface
It is also assumed that you have an understanding of one of the following
operating system:
v Windows Server 2003
Publications
This section lists related IBM Tivoli Storage Manager publications. It also describes
how to access Tivoli® publications online and how to order Tivoli publications.
© Copyright IBM Corp. 1997, 2007 xi

14. IBM Tivoli Storage Manager library
The following documents are available in the IBM Tivoli Storage Manager library:
v IBM Tivoli Storage Manager for Windows Backup-Archive Client Installation and
User’s Guide
Provides information for an end-user to install, configure, and use the Tivoli
Storage Manager client on Windows operating systems
v IBM Tivoli Storage Manager for UNIX and Linux Backup-Archive Clients Installation
and User’s Guide
Provides information for an end-user to install, configure, and use the Tivoli
Storage Manager client on UNIX® and Linux® operating systems
v IBM Tivoli Storage Manager for Windows Administrator’s Guide
Provides concepts and procedures for configuring and customizing the Tivoli
Storage Manager server on Windows operating systems
v IBM Tivoli Storage Manager for Windows Administrator’s Reference
Provides details about administrative commands, server options, and server
utilities for Tivoli Storage Manager server on Windows operating systems
v IBM Tivoli Storage Manager for AIX Administrator’s Guide
Provides concepts and procedures for configuring and customizing the Tivoli
Storage Manager server on AIX® operating systems
v IBM Tivoli Storage Manager for AIX Administrator’s Reference
Provides details about administrative commands, server options, and server
utilities for Tivoli Storage Manager server on AIX operating systems
v IBM Tivoli Storage Manager for Sun Solaris Administrator’s Guide
Provides concepts and procedures for configuring and customizing the Tivoli
Storage Manager server on Sun Solaris operating systems
v IBM Tivoli Storage Manager for Sun Solaris Administrator’s Reference
Provides details about administrative commands, server options, and server
utilities for Tivoli Storage Manager server on Sun Solaris operating systems
v IBM Tivoli Storage Manager Messages
Provides explanations and suggested actions for messages issued by the Tivoli
Storage Manager server program for storage management services, the
administrative client graphical-user interface, administrative command line
client, data protection clients, and backup-archive client
v IBM Tivoli Storage Manager: Problem Determination Guide
Describes how to diagnose problems with Tivoli Storage Manager
v IBM Tivoli Storage Manager Using the Application Program Interface
Provides information to help you add Tivoli Storage Manager
application-program interface calls to an existing application and to write
programs with general-use program interfaces that obtain the services of Tivoli
Storage Manager
v IBM Tivoli Storage Manager for SAN for AIX Storage Agent User’s Guide
Provides an overview of LAN-free data transfer and detailed explanations about
configuring and using the Tivoli Storage Manager client, storage agent, and
server
v IBM Tivoli Storage Manager for SAN for HP-UX Storage Agent User’s Guide
Provides an overview of LAN-free data transfer and detailed explanations about
configuring and using the Tivoli Storage Manager client, storage agent, and
server
v IBM Tivoli Storage Manager for SAN for Linux Storage Agent User’s Guide
xii IBM Tivoli Storage Manager for Databases: Data Protection for Microsoft SQL Server Installation and User’s Guide

15. Provides an overview of LAN-free data transfer and detailed explanations about
configuring and using the Tivoli Storage Manager client, storage agent, and
server
v IBM Tivoli Storage Manager for SAN for Sun Solaris Storage Agent User’s Guide
Provides an overview of LAN-free data transfer and detailed explanations about
configuring and using the Tivoli Storage Manager client, storage agent, and
server
v IBM Tivoli Storage Manager for SAN for Windows Storage Agent User’s Guide
Provides an overview of LAN-free data transfer and detailed explanations about
configuring and using the Tivoli Storage Manager client, storage agent, and
server
Accessing terminology online
The Tivoli Software Glossary includes definitions for many of the technical terms
related to Tivoli software. The Tivoli Software Glossary is available at the following
Tivoli software library Web site:
http://publib.boulder.ibm.com/tividd/glossary/tivoliglossarymst.htm
The IBM® Terminology Web site consolidates the terminology from IBM product
libraries in one convenient location. You can access the Terminology Web site at the
following Web address:
http://www.ibm.com/software/globalization/terminology
Accessing publications online
The product CD contains the publications that are in the product library. The
format of the publications is PDF, HTML, or both. To access the publications using
a Web browser, open the infocenter.html file. The file is in the appropriate
publications directory on the product CD.
IBM posts publications for this and all other Tivoli products, as they become
available and whenever they are updated, to the Tivoli software information center
Web site. Access the Tivoli software information center by first going to the Tivoli
software library at the following Web address:
http://www.ibm.com/software/tivoli/library/
Click Tivoli Product manuals to access the product library at the Tivoli software
information center.
Tip: If you print PDF documents on other than letter-sized paper, set the option in
the File → Print window that allows Adobe® Reader to print letter-sized pages on
your local paper.
Preface xiii

16. Ordering publications
You can order many Tivoli publications online at the following Web site:
http://www.elink.ibmlink.ibm.com/publications/servlet/pbi.wss
You can also order by telephone by calling one of these numbers:
v In the United States: 800-879-2755
v In Canada: 800-426-4968
In other countries, contact your software account representative to order Tivoli
publications.
Support information
If you have a problem with your IBM software, you want to resolve it quickly. IBM
provides the following ways for you to obtain the support you need:
v Searching knowledge bases: You can search across a large collection of known
problems and workarounds, Technotes, and other information.
v Obtaining fixes: You can locate the latest fixes that are already available for your
product.
v Contacting IBM Software Support: If you still cannot solve your problem, and
you need to work with someone from IBM, you can use a variety of ways to
contact IBM Software Support.
For more information about these three ways of resolving problems, see
“Contacting IBM Software Support” on page xviii.
Determining if the problem resides on Tivoli Storage Manager
or SQL
This section provides information to help determine if the problem is a Data
Protection for SQL issue or an SQL server issue.
For Legacy operations:
v Use the Backup or Restore utility provided in the SQL Server administrator
program to see if the problem can be recreated.
v If the error message ″ACO5350E An unknown SQL API error has occurred″ is
displayed, the SQL server encountered an unexpected situation. Microsoft
assistance may be needed if the problem continues.
v Data Protection for SQL error messages occasionally contain an HRESULT code.
Use this code to search Microsoft documentation and the Microsoft Knowledge
Base for resolution information.
For VSS operations: Try recreating the problem with the Microsoft VSHADOW
application. This application can run backups using the Microsoft SQL VSS APIs. If
the problem is recreatable with VSHADOW, then the problem most likely exists
within the VSS provider or the SQL server. Microsoft ships VSHADOW with the
Volume Shadow Copy Services (VSS) Software Developer’s Kit (SDK). IBM Service
can provide a copy of VSHADOW if you encounter problems obtaining or building
this application.
| You can also search the IBM Tivoli Storage Manager: Problem Determination Guide for
| helpful diagnostic information at this Web site: http://publib.boulder.ibm.com/
| infocenter/tivihelp/v1r1/topic/com.ibm.itsmm.doc/update/main.html
xiv IBM Tivoli Storage Manager for Databases: Data Protection for Microsoft SQL Server Installation and User’s Guide

17. Problem determination assistance
If an error condition occurs during a Data Protection for SQL event, there are
several sources of information you can view to help determine the problem:
v Data Protection for SQL logs information on backup, restore, and delete
commands to the Tivoli Event Console.
v Data Protection for SQL logs information, by default, to the tdpsql.log file in the
directory where Data Protection for SQL is installed. This file indicates the date
and time of a backup, data backed up, and any error messages or completion
codes. This file is very important and should be monitored daily.
v The Tivoli Storage Manager API logs API error information, by default, to the
dsierror.log file in the directory where Data Protection for SQL is installed. No
backup statistics are kept in this log. The dsierror.log file cannot be marked as
read-only.
v The SQL Server logs information to the SQL Server error log. SQL Server error
log information can be viewed using the SQL Server Enterprise Manager (SQL
Server 2000) or SQL Server Management Studio (SQL Server 2005).
v The Tivoli Storage Manager scheduler logs information to both the dsmsched.log
and the dsmerror.log files. By default, these files are located in the directory
where the Tivoli Storage Manager Backup-Archive client is installed.
Note: Output from scheduled commands are sent to the scheduler log file
(dsmsched.log). After scheduled work is performed, check the log to ensure the
work completed successfully.
When a scheduled command is processed, the scheduler log can contain the
following entry:
Scheduled event eventname completed successfully
This is merely an indication that Tivoli Storage Manager successfully issued the
scheduled command associated with the eventname. No attempt is made to
determine the success or failure of the command. You should assess the success
or failure of the command by evaluating the return code from the scheduled
command in the scheduler log. The scheduler log entry for the command’s
return code is prefaced with the following text:
Finished command. Return code is:
v Windows Event Log.
v For VSS operations, view the dsmerror.log file in the backup-archive client
installation directory.
Installation Problems: Creating an installation-log file
In the event a silent installation fails, gather the following information to assist
Customer Support when evaluating your situation:
v Operating system level
v Service pack
v Hardware description
v Installation package (CD or electronic download) and level
v Any Windows event log relevant to the failed installation
v Windows services active during the failed installation (for example, anti-virus
software)
v Whether you are logged on to the local machine console (not through a terminal
server)
Preface xv

18. v Whether you are logged on as a local administrator, not a domain administrator
(Tivoli does not support cross-domain installs)
You can create a detailed log file (setup.log) of the failed installation. Run the setup
program (setup.exe) in the following manner:
setup /v"l*v setup.log"
Tivoli Technical Training
For Tivoli technical training information, refer to the following IBM Tivoli
Education Web site:
http://www.ibm.com/software/tivoli/education
IBM Tivoli Storage Manager Web site
Technical support information and publications are available at the following
address: http://www.ibm.com/software/sysmgmt/products/support/
IBMTivoliStorageManager.html
By accessing the Tivoli Storage Manager home page, you can access subjects that
interest you. You can also keep up-to-date with the newest Tivoli Storage Manager
product information.
IBM Tivoli Storage Manager for Databases Web site
The IBM Tivoli Storage Manager for Databases Web site contains a knowledge base
of articles and information related to backup and restore issues. Access this
information at: If you plan to perform VSS operations, the IBM Tivoli Storage
Manager for Copy Services Web site contains a knowledge base of VSS-related
articles and information:
http://www.ibm.com/software/sysmgmt/products/support/
IBMTivoliStorageManagerforCopyServices.html
www.ibm.com/software/sysmgmt/products/support/
IBMTivoliStorageManagerforDatabases.html
Searching knowledge bases
You can search the available knowledge bases to determine whether your problem
was already encountered and is already documented.
Searching the information center
IBM provides extensive documentation that can be installed on your local
computer or on an intranet server. You can use the search function of this
information center to query conceptual information, instructions for completing
tasks, and reference information.
xvi IBM Tivoli Storage Manager for Databases: Data Protection for Microsoft SQL Server Installation and User’s Guide

19. Searching the Internet
If you cannot find an answer to your question in the information center, search the
Internet for the latest, most complete information that might help you resolve your
problem.
To search multiple Internet resources for your product, go to this product support
web site: http://www.ibm.com/software/sysmgmt/products/support/
IBMTivoliStorageManager.html and look for the section to search the support
knowledge base. From this section, you can search a variety of resources including:
v IBM technotes
v IBM downloads
v IBM Redbooks®
v Forums and newsgroups
Obtaining fixes
A product fix might be available to resolve your problem. To determine what fixes
are available for your IBM software product, follow these steps:
1. Go to the IBM Software Support Web site at http://www.ibm.com/software/
support.
2. Click Downloads in the Software Support table.
3. Follow the search instructions provided on the page.
4. Click Search.
5. From the list of downloads returned by your search, click the name of a fix to
read the description of the fix and to optionally download the fix.
For more information about the types of fixes that are available, see the IBM
Software Support Handbook at http://techsupport.services.ibm.com/guides/
handbook.html.
Receiving weekly support updates
To receive weekly e-mail notifications about fixes and other software support news,
follow these steps:
1. Go to the IBM Software Support Web site at http://www.ibm.com/software/
support.
2. Click Assistance in the Software Support table.
3. Click Request e-mail upates in the Additional Assistance support links table.
4. If you have already registered for My support, sign in and skip to the next
step. If you have not registered, click register now. Complete the registration
form using your e-mail address as your IBM ID and click Submit.
5. Click Edit profile.
6. In the Products list, select Software. A second list is displayed.
7. In the second list, select the product segment, Storage Management. A third
list is displayed.
8. In the third list, select the product sub-segment, Data Protection. A list of
applicable products is displayed.
9. Select the products for which you want to receive updates, for example, IBM
Tivoli Storage Manager for Databases.
10. Click Add products.
Preface xvii

20. 11. After selecting all products that are of interest to you, click Subscribe to email
on the Edit profile tab.
12. Select Please send these documents by weekly email.
13. Update your e-mail address as needed.
14. In the Documents list, select Software.
15. Select the types of documents that you want to receive information about.
16. Click Update.
If you experience problems with the My support feature, you can obtain help in
one of the following ways:
Online
Send an e-mail message to ershelpdesk@us.ibm.com, describing your
problem.
By phone
Call 1-800-IBM-4You (1-800-426-4968).
Contacting IBM Software Support
IBM Software Support provides assistance with product defects.
Before contacting IBM Software Support, your company must have an active IBM
software maintenance contract, and you must be authorized to submit problems to
IBM. The type of software maintenance contract that you need depends on the
type of product you have:
v For IBM distributed software products (including, but not limited to, Tivoli,
Lotus®, and Rational® products, as well as DB2® and WebSphere® products that
run on Windows or UNIX operating systems), enroll in Passport Advantage® in
one of the following ways:
Online
Go to the Passport Advantage Web site at http://www.lotus.com/
services/passport.nsf/WebDocs/Passport_Advantage_Home and click
How to Enroll.
By phone
For the phone number to call in your country, go to the IBM Software
Support Web site at http://techsupport.services.ibm.com/guides/
contacts.html and click the name of your geographic region.
v For customers with Subscription and Support (S & S) contracts, go to the
Software Service Request Web site at https://techsupport.services.ibm.com/
ssr/login.
v For customers with IBMLink™, CATIA, Linux, OS/390®, iSeries®, pSeries®,
zSeries®, and other support agreements, go to the IBM Support Line Web site at
http://www.ibm.com/services/us/index.wss/so/its/a1000030/dt006.
v For IBM eServer™ software products (including, but not limited to, DB2 and
WebSphere products that run in zSeries, pSeries, and iSeries environments), you
can purchase a software maintenance agreement by working directly with an
IBM sales representative or an IBM Business Partner. For more information
about support for eServer software products, go to the IBM Technical Support
Advantage Web site at http://www.ibm.com/servers/eserver/techsupport.html
If you are not sure what type of software maintenance contract you need, call
1-800-IBMSERV (1-800-426-7378) in the United States. From other countries, go to
xviii IBM Tivoli Storage Manager for Databases: Data Protection for Microsoft SQL Server Installation and User’s Guide

21. the contacts page of the IBM Software Support Handbook on the Web at
http://techsupport.services.ibm.com/guides/contacts.html and click the name
of your geographic region for phone numbers of people who provide support for
your location.
To contact IBM Software support, follow these steps:
1. “Determining the business impact”
2. “Describing problems and gathering information”
3. “Submitting problems” on page xx
Determining the business impact
When you report a problem to IBM, you are asked to supply a severity level.
Therefore, you need to understand and assess the business impact of the problem
that you are reporting. Use the following criteria:
Severity 1
The problem has a critical business impact. You are unable to use the
program, resulting in a critical impact on operations. This condition
requires an immediate solution.
Severity 2
The problem has a significant business impact. The program is usable, but
it is severely limited.
Severity 3
The problem has some business impact. The program is usable, but less
significant features (not critical to operations) are unavailable.
Severity 4
The problem has minimal business impact. The problem causes little impact
on operations, or a reasonable circumvention to the problem was
implemented.
Describing problems and gathering information
When describing a problem to IBM, be as specific as possible. Include all relevant
background information so that IBM Software Support specialists can help you
solve the problem efficiently. To save time, know the answers to these questions:
v What is the version and release level of your Tivoli Storage Manager server
product? Enter the query status command to determine this information. For
example:
query status
v What software versions were you running when the problem occurred?
v Do you have logs, traces, and messages that are related to the problem
symptoms? IBM Software Support is likely to ask for this information.
v Can you create the problem again? If so, what steps were performed to create
the problem?
v Did you make any changes to the system? For example, did you make changes
to the hardware, operating system, networking software, and so on.
v Are you currently using a workaround for the problem? If so, be prepared to
explain the workaround when you report the problem.
Preface xix

22. Submitting problems
You can submit your problem to IBM Software Support in one of two ways:
Online
Click Submit and track problems on the IBM Software Support site at
http://www.ibm.com/software/support/probsub.html. Type your
information into the appropriate problem submission form.
By phone
For the phone number to call in your country, go to the contacts page of
the IBM Software Support Handbook at http://
techsupport.services.ibm.com/guides/contacts.html and click the name
of your geographic region.
If the problem you submit is for a software defect or for missing or inaccurate
documentation, IBM Software Support creates an Authorized Program Analysis
Report (APAR). The APAR describes the problem in detail. Whenever possible,
IBM Software Support provides a workaround for you to implement until the
APAR is resolved and a fix is delivered. IBM publishes resolved APARs on the
IBM product support Web pages daily, so that other users who experience the
same problem can benefit from the same resolutions.
For more information about problem resolution, see Searching knowledge bases
and Obtaining fixes.
Conventions used in this book
This guide uses several conventions for special terms and actions, operating
system-dependent commands and paths.
This guide uses the following typeface conventions:
Bold
v Commands, keywords, authorization roles, or other information that you
must use.
v Example: Log on to the server as root user.
italics
v Values or variables that you must provide.
v Emphasized words and phrases.
v Example: The node name of the production node and backup node must not
be the same.
bold italics
v Options and parameters.
v Example: Specify the value for the compression option.
monospace
v Directories, parameters, URLs, and output examples.
v Example: The product is installed in the C:program
filestivolitsmclientba directory.
UPPER CASE
v Environment variables associated with Tivoli Storage Manager, operating
systems, or SQL Server.
v Example: Make sure the DSM_DIR environment variable is set correctly.
xx IBM Tivoli Storage Manager for Databases: Data Protection for Microsoft SQL Server Installation and User’s Guide

23. Typeface conventions
Accessibility
Accessibility features help users with physical disabilities, such as restricted
mobility or limited vision, to use software products successfully. The major
accessibility features in this product enable users to do the following:
v Use assistive technologies, such as screen-reader software and digital speech
synthesizer, to hear what is displayed on the screen. Consult the product
documentation of the assistive technology for details on using those technologies
with this product.
v Operate specific or equivalent features using only the keyboard.
v Magnify what is displayed on the screen.
In addition, the product documentation was modified to include features to aid
accessibility:
v All documentation is available in both HTML and convertible PDF formats to
give the maximum opportunity for users to apply screen-reader software.
v All images in the documentation are provided with alternative text so that users
with vision impairments can understand the contents of the images.
Magnifying what is displayed on the screen
You can enlarge information on the product windows using facilities provided by
the operating systems on which the product is run. For example, in a Microsoft
Windows environment, you can lower the resolution of the screen to enlarge the
font sizes of the text on the screen. Refer to the documentation provided by your
operating system for more information.
Navigating the interface using the keyboard
Standard shortcut and accelerator keys are used by the product and are
documented by the operating system. Refer to the documentation provided by
your operating system for more information.
Reading syntax diagrams
This section describes how to read the syntax diagrams used in this book. To read
a syntax diagram, follow the path of the line. Read from left to right, and top to
bottom.
v The ─── symbol indicates the beginning of a syntax diagram.
v The ─── symbol at the end of a line indicates the syntax diagram continues on
the next line.
v The ─── symbol at the beginning of a line indicates a syntax diagram continues
from the previous line.
v The ─── symbol indicates the end of a syntax diagram.
Syntax items, such as a keyword or variable, can be:
v On the line (required element)
v Above the line (default element)
v Below the line (optional element).
Preface xxi

24. Syntax Diagram Description Example
Abbreviations:
KEYWOrd
Uppercase letters denote the shortest
acceptable truncation. If an item appears
entirely in uppercase letters, it cannot be
truncated.
You can type the item in any combination of
uppercase or lowercase letters.
In this example, you can enter KEYWO,
KEYWORD, or KEYWOrd.
Symbols:
* Asterisk
Enter these symbols exactly as they appear in { } Braces
the syntax diagram.
: Colon
, Comma
= Equal Sign
- Hyphen
() Parentheses
. Period
Space
Variables:
KEYWOrd var_name
Italicized lowercase items (var_name) denote
variables.
In this example, you can specify a var_name
when you enter the KEYWORD command.
Repetition:
repeat
An arrow returning to the left means you can
repeat the item. ,
A character or space within the arrow means
repeat
you must separate repeated items with that
character or space.
(1)
A footnote by the arrow references the repeat
number of times you can repeat the item. Notes:
1 Specify repeat as many as 5 times.
Required Choices:
A
When two or more items are in a stack and B
one of them is on the line, you must specify C
one item.
In this example, you must choose A, B, or C.
xxii IBM Tivoli Storage Manager for Databases: Data Protection for Microsoft SQL Server Installation and User’s Guide

25. Syntax Diagram Description Example
Optional Choice:
When an item is below the line, that item is A
optional. In the first example, you can choose
A or nothing at all.
A
When two or more items are in a stack below
B
the line, all of them are optional. In the
C
second example, you can choose A, B, C, or
nothing at all.
Defaults:
A
Defaults are above the line. The default is
selected unless you override it. You can B
override the default by including an option C
from the stack below the line.
In this example, A is the default. You can
override A by choosing B or C. You can also
specify the default explicitly.
Repeatable Choices:
A
A stack of items followed by an arrow B
returning to the left means you can select C
more than one item or, in some cases, repeat
a single item.
In this example, you can choose any
combination of A, B, or C.
Syntax Fragments:
The fragment name
Some diagrams, because of their length, must
fragment the syntax. The fragment name The fragment name:
appears between vertical bars in the diagram.
The expanded fragment appears between A
vertical bars in the diagram after a heading
with the same fragment name. B
C
Preface xxiii

26. xxiv IBM Tivoli Storage Manager for Databases: Data Protection for Microsoft SQL Server Installation and User’s Guide

27. |
| Technical changes for Version 5.5.0 - November 2007
| The following changes have been made to this publication:
| v Microsoft SQL Server 2005 support
| v Microsoft Volume Shadow Copy Service support
| v Veritas Cluster Server support
| v Microsoft Virtual Server support
| v Usability enhancements
| See “New product features for 5.5.0” on page 1 for detailed information about
| these changes.
© Copyright IBM Corp. 1997, 2007 xxv

28. xxvi IBM Tivoli Storage Manager for Databases: Data Protection for Microsoft SQL Server Installation and User’s Guide

29. Chapter 1. Data Protection for SQL Overview
Product overview information related to new features, backup methods, backup
types, restore methods, restore types, performance, security, and available
documentation is provided for a better understanding of Data Protection for SQL
5.5.0.
| New product features for 5.5.0
| Data Protection for SQL provides the following key features1:
| Table 1. Data Protection for SQL key features
| For more information
| Feature Referred to as: see:
| Back up SQL Server 2005 databases (running VSS Backup “VSS Backup” on page 4
| on Windows Server 2003) using Microsoft
| Volume Shadow Copy Service (VSS)
| technology.
| Perform a VSS Backup to the Tivoli Storage Off-loaded “Off-loaded Backup” on
| Manager server using an alternate machine Backup page 7
| instead of a production machine.
| Restore VSS Backups that reside on Tivoli VSS Restore “VSS Restore” on page 18
| Storage Manager server storage.
| Restore VSS Backups that reside on local VSS Fast Restore “VSS Fast Restore” on
| shadow volumes2 using file-level copy page 19
| mechanisms.
| Restore VSS Backups that reside on local VSS Instant “VSS Instant Restore” on
| shadow volumes using hardware-assisted Restore page 19
| volume-level copy mechanisms.
| Tivoli Storage Manager policy-based Server policy “How Tivoli Storage
| management of VSS snapshot backups. Manager server policy
| affects Data Protection for
| SQL” on page 11
| Microsoft SQL Server 2005 support Operating system “Software and operating
| support system requirements” on
| page 25
| Veritas Cluster Server (VCS) support Cluster support “Using Data Protection
| for SQL in a Veritas
| Cluster Server (VCS)
| environment” on page 17
| Exclude specified databases from /excludedb “Backup optional
| command-line backups parameter parameters” on page 82
| Automatically exclude simple recovery model Usability “Backup command” on
| databases from command-line log backups enhancement page 76
| Automatically exclude the master database Usability “Backup command” on
| from command-line log and differential enhancement page 76
| backups
| Adjust the backup size estimate to prevent a Adjust “Backup optional
| backup failure parameters parameters” on page 82
© Copyright IBM Corp. 1997, 2007 1

30. | Table 1. Data Protection for SQL key features (continued)
| For more information
| Feature Referred to as: see:
| Restore databases, logs, and full-text index /relocatedir “Restore optional
| files to an alternate location parameter parameters” on page 127
|
1
| Note that in order to use VSS features, you must also install the following:
| v IBM Tivoli Storage Manager for Copy Services Microsoft SQL VSS Integration Module
| (required for basic VSS operations)
| v IBM Tivoli Storage Manager for Copy Services Hardware Devices Snapshot Integration
| Module (required for VSS Instant Restore operations)
2
| The term local shadow volumes is used throughout this document to describe data
| that is stored on shadow volumes localized to a disk storage subsystem.
| Additional Data Protection for SQL features
| Data Protection for SQL allows you to perform online backups and restores of
| Microsoft SQL Server databases to Tivoli Storage Manager server storage using
| either command-line or graphical user interfaces (GUI).
| Data Protection for SQL helps you protect and manage SQL Server data by making
| it easy to:
| v Perform Legacy full backups, differential backups, and transaction log backups
| of SQL Server 2000 and SQL Server 2005 databases.
| v Perform Legacy individual file group backups, individual file backups, and set
| backups (containing sets of file groups and files) of SQL Server 2000 and SQL
| Server 2005 data.
| v Perform full VSS snapshot backups of SQL Server 2005 databases running on
| Windows Server 2003. This feature is available on 32-bit and x64 environments
| only.
| v Perform full VSS off-loaded snapshot backups of SQL Server 2005 databases
| running on Windows Server 2003.
| v Perform Legacy restores of full, differential, and transaction log backups of SQL
| Server 2000 and SQL Server 2005 databases.
| v Perform Legacy restores of individual file groups, individual files, and set
| backups (containing sets of file groups and files) of SQL Server 2000 and SQL
| Server 2005 data.
| v Perform partial Legacy restores of specific database file groups.
| v Perform VSS Restores of full snapshot backups of SQL Server 2005 databases
| (running on Windows Server 2003) from Tivoli Storage Manager server storage
| or local VSS disks.
| v Perform operations from multiple SQL Server instances on the same machine as
| Data Protection for SQL.
| Note: You can access only one SQL Server per execution of Data Protection for
| SQL from either the command line or GUI.
| v Perform any Legacy backup using data striping in parallel threads using parallel
| sessions.
| v Automate scheduled backups. See Chapter 6, “Using the Tivoli Storage Manager
| scheduler,” on page 175.
2 IBM Tivoli Storage Manager for Databases: Data Protection for Microsoft SQL Server Installation and User’s Guide

31. | v Perform expanded restore operations on backup objects such as relocating,
| restoring to named marks, and partially restoring full backups.
| v Restore Legacy database backups to a different SQL Server.
| v Retain with a Legacy backup the information needed to recreate or move SQL
| databases or files, such as sort order, code page, and Unicode information, or file
| group and file logical and physical names. The meta object information is
| retained on the Tivoli Storage Manager server separately from the backup data
| objects.
| v Inactivate all active Legacy backup objects, all objects of a particular Legacy
| backup type, or specific objects.
| v Inactivate Legacy backup objects older than a specified number of days.
| v Set automatic expiration of backup objects based on version limit and retention
| period. See “Recommended Tivoli Storage Manager policy settings” on page 37.
| v Query any local SQL Server or any connected Tivoli Storage Manager server for
| database, status, and configuration information.
| v Monitor results through the Data Protection for SQL activity log and
| automatically prune the activity log.
| v Set Tivoli Storage Manager connection information options to Tivoli Storage
| Manager servers.
| v Set Tivoli Storage Manager security and performance options.
| v Participate in MSCS and VCS fail-over clusters.
| v Apply fail-over clustering (for maintenance or restoring the master database)
| without unclustering.
| v Obtain online context-sensitive, task, and concept help.
| v Globalization Support
Backup overview
Data Protection for SQL provides several methods of backing up SQL Server data.
Legacy Backup
| A Legacy Backup creates a copy of all or part of a SQL database or logs on Tivoli
| Storage Manager storage media.
Data Protection for SQL provides selection mechanisms and the logic that are
required to back up and restore SQL data. For example, when you initiate a
backup operation, Data Protection for SQL:
1. Starts a session with a Tivoli Storage Manager server using the Tivoli Storage
Manager API and information contained in a client options file.
2. Starts a session with the SQL Server using the SQL-SMO interface.
3. Instructs the SQL Server using the SQL VDI interface to begin a backup of the
selected database objects.
4. Receives data from the SQL Server and sends it to the Tivoli Storage Manager
server.
5. Ends the Tivoli Storage Manager and SQL Server sessions.
Note:
1. Data Protection for SQL can compress SQL data before sending it to the Tivoli
Storage Manager server.
2. Metadata:
Chapter 1. Data Protection for SQL Overview 3