BugHotel Reservation System is an 100% web-based travel software system for hotels, tour operators, travel agents and bed banks that are focused on speed, product choice, pricing and sales.

1. WEB BASED BOOKING SYSTEM
Multi XML Platform with Smart Functionality
Introducing BugHotel
Reservation System

2. CENTRAL RESERVATION SYSTEM
Suppliers, clients & company
Bug Software Reservation System allows a
customer, travel agent or consolidator to
specify their travel requirements such as city
of departure, destination, departure date,
return date and class of travel. Once this
information is received
Complete Booking Management
BugHotel Reservation System will offer a list
of available air tickets, hotels, packages,
transportation, activities and cruises which
can be booked by end user customers,
travel agents, tour operators. etc..
Single window management
Bug Software LLC

3. Unmatched system scalability and cost
advantage for growing travel companies
Bug Software LLC
01. B2B, B2C, B2B2C Engine
End-to-end travel process automation
system has an integrated booking engine
and back office booking connectors
02. BugHotel
Travel enterprise management solution for
travel consolidators, travel agencies, hotel
companies, OTA’s and charter resellers
03. Multiple Distribution Channels
Robust 3rd party connectivity to multiple
distribution channels like suppliers, GDSs,
payment gateways and content services.
ONE
BugHotel
B2B & B2C
TWO
BugHotel
Extranet
THREE
BugHotel
XML
Booking Engine
Middleware
Suppliers

4. BugHotel Reservation System Platform
Deploy BugHotel directly to the cloud
Private, VMware, Amazon EC2, Azure, etc..
Bug Software Reservation System Appliance provides
exceptional performance, reliability, ease of use and
scalability through a purpose-built solution that is pre-tuned,
hardened and self-monitoring for it to run optimally.
Bug Software LLC

5. WHAT WE OFFER
Airline Reservation System
Complete Turnkey Flight Booking System
with powerful multi-site, multi-currency travel
portal system and cutting edge internet
booking engine. The best offer for travel
booking engines with B2B, B2C and B2B2C
platforms
Negotiated property contracting
Powerful Web Based back office system for
direct hotels, cars, packages, activities,
tours, cruises, charters, extra services and
transfers contracting
Deploy directly on the cloud
BugHotel Reservation System Appliances
provide exceptional performance, reliability,
ease of use and scalability through a
purpose-built solution that is pre-tuned,
hardened and self-monitoring for it to run
optimally
Supplier/Chain owner Login
Hotel suppliers can access the system to
modify/create their respective property
details directly within the system with
unmatched system scalability and cost
advantages for growing travel companies
SCALABLE ROBUST FLEXIBLE INNOVATIVIVE
Bug Software LLC

6. HOTEL BOOKING SYSTEM FEATURES
o Web based system (no setup
required - Full web UI)
o Plug n'play solution
o Access and Interface Control
o Multi Level User Management
o Auto system updates
o Various payment methods
o Availability of real-time and on-
request inventory
o State of the art portals that sell
their travel offers directly to
public without any integration of
a travel agent
o Multi-currency (All Currencies
Supported)
o Multi-channel
o Multi-language
o Customer Relationship
Management
o Central Reservation System
o Obligo/Deposits
o Automatic issuing of vouchers
and pro-forma invoices
o The most powerful and feature
rich business to business engine
available
o Booking Engine
o Channel Management
o GDS Connectivity
o IDS/ADS Connectivity
o Property Management System
o Extra Services
o Seamless integration directly
from your own web site
o Corporate Booking
o Payment Gateway Integration
For Travel Agents (B2B) For Independent HotelsOnline Travel Agent (B2C)
Bug Software LLC

7. IMAGE GALLERY
HOTELS CAR RENTAL TRANSFERS
FLIGHTS TOURS & ACTIVITIES PACKAGES
Bug Software LLC

8. BUGHOTEL QUICK OVERVIEW
1. Seamless booking management & processing
2. Sub Agent Management with credit policy
3. Call center , branch & staff management
4. Sales commission management
5. Wide range of analytical reports
6. Automated e-voucher / e-ticket generation
1. Customer profiling
2. Complete customer booking history
3. Payment history
4. Reservation historical data
5. Document management
1. Complete automation of business processes
2. Completely browser based (no installation
required)
3. Business to Business (B2B)
4. Business to Consumer (B2C)
5. Call Center (Back Office)
1. Manage Mark-up and commission PerSupplier
2. Manage Mark-up and commission PerAgent
3. Manage Mark-up and commission PerDate Range
4. Manage Mark-up and commission PerDestination
5. Credit policy management (Cash / Credit / Deposits)
Comprehensive administration module Customer Management (CRM)
Multi-channel; B2B & B2C, Affiliates Supplier Management
Bug Software LLC

9. MEET THE DREAM TEAM
Cristina Bouça Orlando Mulero Prod MilopoulosPaulo Andrade
cristina@bug-software.com
+1 305-748-4914
+1 360 448-0578
orlando@bug-software.com
+1 305-267-2334
+1 856-472-9634
prod@bug-software.com
+44 790-058-0041
+44 208-804-6935
paulo@bug-software.com
+1 305-748-4914
+1 360 448-0578
Managing Director Creative Director Americas EMEA
Bug Software LLC
Marco Pereira
marco@bug-software.com
+1 305-748-4914
+1 360 448-0578
Creative Director

10. B2CB2B
Increase Sales: Multi-Channel, B2B, B2C
50% 25% 20% 5%
Achieve 50% on B2B sales and 25% on direct B2C sales. Reach more customers through an affiliate or sub agent network. Provide
affiliates with 10% commissions and competitive product and achieve 20% sales on direct affiliates and 5% on white label affiliates.
Increase booking value 30%-50% with cross-selling and up-selling products (Car hire, Transfers, Attractions, etc…). A significantly
lower cost of ownership, rapid deployment for instant automation and guaranteed returns on technology investment makes BugHotel
Reservation System the perfect choice.
WHITE LABELAFFILIATES
Bug Software LLC

11. Business To Business (B2B)
WEB BASED BOOKING SYSTEM
This module can help your company sell your services (hotels, tours, flights,
rent a car, etc) to other agencies that are selling to the direct clients, corporate
partners or sub agencies.
The back-office allows you to manage all levels of mark-up (% commissions) to
the net price of the supplier, separately for each agency. You can also manage
the mark-up per provider, per city and per agency. Also you have access to our
Business Intelligence module that let's you see your best performing agencies
and providers and adjust your commissions accordingly.
Business To Consumer (B2C)
This module can help your company sell your inventory to end clients, via the
internet. The clients will enter your website and will be able to make bookings
with immediate confirmation. Using Travel 2.0 technologies and a payment
gateway of your choice.
Call Center & Back Office
Has the purpose of creating, tracking and managing bookings based on client’s
requests. The system will be accessible only to your company's staff and the
director will have the ability to manage the access rights for all users inside the
system. Clients that will contact your company via phone will be able to receive
instant notification regarding the availability of their desired hotel, tour, transfer,
flight, car while your agents search through the system.
Bug Software LLC

12. DYNAMIC PACKAGING
Enable consumers to build their own package of flights, accommodation, and car rental instead of purchasing a pre-defined
package. Inventory is sourced dynamically, meaning the dynamic packaging solution will source flights, accommodation and car
rental components for the package in real-time. These components are dynamically combined into packages and the package is
dynamically priced and is usually given an opaque total price.
Operates in a Business to Business environment for
access by corporate clients and associate agencies
Operates in Business to Consumer environment
which aims at providing these services to the end
consumer
Fast result return with a full combination of services in
a concise and detailed display for each individual
case
Automatic calculation of the total value of all
selected services maximizing profit4.
3.
1.
2.
Bug Software LLC

13. MULTIPLE CHANELS
Powerful management tools to wholesalers needs and Fast implementation with
extremely user-friendly interface with no training required.
Full distribution and control capabilities to the sales agents in order to manage their sub-
agent and affiliate network.
Created to suite retail, B2C, B2B, B2B2C and affiliates booking distribution management.
Every 3 months Bug Software LLC adds 2 to 4 new connectivity modules, any new
supplier can be added upon request.
Integrated with more than 40 suppliers
Possibility of choosing from multiple brokers and travel suppliers and work
with all of them simultaneously. By taking the advantage of our Travel
Booking Engine, you can gain access to the best prices and earn best
commissions while providing your customers with complete travel packages.
Bug Software LLC

14. FULL DISTRIBUTION MANAGEMENT
A complete online solution for Hotels, Cars, Flights, Packages, Cruises, Transfers, Tours, Attractions and Packages
Reservation distribution and management offering instant real-time booking access to over 40 xml suppliers and providing
an easy and complete booking procedure.
Unlimited number of customers, corporate
partners, agents, sub-agents and affiliates
Management of sub-agent's credit limits,
payments, fees, commissions and statements
Separate management of web affiliates,
agents, sub agents and corporate partners with
independent commission settings and different
markup rules
Control of credit limits, historical data, option
dates, commissions and payments
1.
2.
3.
4.
Bug Software LLC

15. BUGHOTEL MODULES
Tours & Activities module provides
you with a simple online booking
system that lets you sell your tours
and activities through the Internet
and receive real-time bookings. You
can organize your products,
customize your booking website,
accept payments, track and respond
to bookings, and keep track of your
customer information, all in one
simple to use system.
In addition to internal direct contracts
BugHotel Reservation System will
connect to a wide range of 3rd
party
suppliers (instant real time) to
provide real time bookings.
TOURS & ACTIVITIES HOTELS AIRLINES
Complete software platform for the
management & sales distribution of
room allotment to travel agents,
tourism professionals and travel
packages through web enabled
interfaces.
A complete online solution for Hotel
Reservation distribution and
management offering instant real-
time booking access to over 40 xml
suppliers and providing an easy and
complete booking procedure.
It is intended for Travel Agents,
Tour Operator, hotel chains or
individual hotels who wish to
distribute rooms
Complete software platform for the
management of bookings and ticket
sales for flight operators, charters and
small airlines with full GDS integration.
Powerful web based booking engine for
distribution management to internet end
consumers and travel operators.
B2C, B2B and B2B2C engines are
available through XML API connections
to Sabre, Galileo, TravelPort Universal
API, Worldspan and Amadeus for real-
time access to remote inventory from
world leading suppliers and GDS‘s.
Complete and Turnkey state of the art
Online Flight Booking Engine.
Bug Software LLC

16. BUGHOTEL MODULES
Bug Software Reservation System allows a customer, travel agent
or consolidator to specify their travel requirements such as city of
departure, destination, departure date, return date and class of
travel. Once this information is received, Bug Software
Reservation System will offer a list of available air tickets, hotels,
packages, transportation, activities and cruises which can be
booked.
The Dynamic Packaging platform allows the combined booking
and distribution of all services which are already available
individually through the various platforms (ie. hotels, flights,
additional services, cars, transfers, cruises, etc...)
It is intended for Travel Agencies and Tour Operators who aim to
provide their services in package form ensuring the combination
of the online services which are already available individually on a
single booking engine.
Complete Car Platform giving you a turn key solution for your online
car hire business. With BugHotel Reservation System Car Hire
Platform you can give access to multiple car hire companies
allowing them to publish their fleet on your site and receive
commission.
You can also connect to a wide range of 3rd
party suppliers like Car
Trawler, Holiday Autos, Avis, Alamo and many others. Whether you
are a customer, vendor, partner or an affiliate BugHotel
Reservation System Car Hire Platform will tackle all your needs as
per your role and requirements.
Our easy-to-integrate car rental booking engine features instant
rates, availability and vehicle information from numerous car rental
companies. With quick access to a wide selection of inventory and
rates, your customers will keep coming back to your xml or private-
label storefront for all of their car rental needs.
DYNAMIC PACKAGING CARS
Bug Software LLC

17. INDEPENDENT HOTELS
Hotels, Motels, B&B, etc…
Start accepting online reservations today. Our
100% online web based system allows easy
access to your system anytime of the day from
anywhere in the world.
Hotelier
Perfect for hotel owners, properties, motels
and bed and breakfast at affordable prices with
No Commissions and No Transactional Fees
and designed to run on any web server, with
very little effort needed during installation.
Facts
Powerful hotel reservation system with real time
availability and room booking functionality that
features rich and customizable room booking
system. Manage room types, hotel rates and
booking options. Online reservation manager
with invoices and reports functionality.
Bug Software LLC

18. ALL IN ONE TRAVEL SOLUTION
Web based system for direct contracting.
Gain revenues with online system for
negotiated property contracting.
Comprehensive Airline Booking
Engine with Complete Back
Office Functionalities
Car rental booking engine features
instant rates, availability and vehicle
information from numerous car
rental companies
0
1
0
2
0
3
Bug Software LLC

19. BUGHOTEL EDITIONS
STANDARD
EDITION
TRAVEL
PORTAL
XML
AFFILIATES
For Single, Independent Hotel,
Motel, B&B, etc… for direct
property and channel
management
For Travel Agents and Tour
Operators with Business to
Business (B2B) or Business to
Consumer (B2C) Channels
For Travel Agents, Tour
Operators and Online Travel
Agencies with Multiple Selling
Affiliates and XML or White
Label Web Sites
BugHotel Reservation System is available in several editions and it is composed with a different set of components, modules and layers. Each
of they layers is able to operate independently or combined with each other originating a perfect interoperability between each layer.
All work together (inter-operate) and are capable of communicating and exchanging data.
Bug Software LLC

20. CASE STUDY TRAVELER VIP
Traveler|VIP is Middle East's first private, members only travel club that offers discounts of up to 70% on carefully
selected luxury hotels and holidays. They work directly with the world's leading hotels to get members the cheapest
possible rates available, and sweeten the deal with some amazing local experiences.
WEBSITE
www.travelervip.com
OVERVIEW
Traveler|VIP is the Middle East first luxury travel
website – accurate & diversified collection of the
best places to stay at the best price, guaranteed.
Traveler|VIP. It Matters Where You Stay.
CLIENT
Rihla Prime Limited
Bug Software LLC

21. BUGHOTEL INTERFACE
BugHotel Reservation System is an 100% web-based travel software system for hotels, tour operators, travel agents and bed banks
that are focused on speed, product choice, pricing and sales. Load products, set margin rules, take bookings from a call center and
send the client and supplier a notification of booking.
BugHotel Reservation System will do everything you have come to expect from a market-leading tour operating software solution.
Bug Software LLC

22. WHAT OUR CLIENTS HAVE TO SAY
Count on our consultants and team to
bring you valuable expertise that assures
faster implementations, greater business
benefits and more sustainable results.
Read these customer success stories to
see what our customers say. We love our
clients and share a close relationship, first
professional which has allowed us to grow
together with our business projects and as
individuals.
Antonis
Cyprus
We looked at all the major systems and based on
how easy it is to use, we selected BugHotel
Reservation System for our B2B operations
Antonis Evzonas
Trade Wings Holidays
Blago
Dubai
BugHotel Reservation System
met our goals and exceeded our
expectations
Blago Hamamdziev
Rihla Prime Limited
Sean
UK
Easy to use. Perfect for all
things.
Sean Collins
ECRM Euro
Hear what our customers are
saying
Bug Software LLC

23. CASE STUDY TRADEWINGS
HOLIDAYS
B2B Bookings was never so easy
Business to Business environment
CLIENT
Tradewings Holidays Ltd
OVERVIEW
Tradewings Holidays Ltd, is a consortium formed by
independent, professional and licensed travel agencies
in early 2006. The aim is to offer the consumer from our
"All Seasons Travel Shops" around the island, a vast
array of travel related products and services emanating
from our polled resources and those of our carefully
chosen associates.
WEBSITE
www.tradewings-holidays.com
Bug Software LLC

24. BUGHOTEL MATRIX
Layer 1 Layer 2 Layer 3 Layer 4 Extras
Hotelier Travel Portal Packages
XML Server
Affiliates
Face Book Integration
Multi Currency XML Server Cruises Consolidator iPhone / iPad Integration
Extra Services B2C Engine Cars Dynamic Packaging
Newsletter Commissions Flights Tours & Activities
Property Management System Agents B2B Engine Transfers
The chart below shows the various options available in BugHotel Reservation System
The BugHotel Reservation System Matrix describes the system architecture and management concept. These cover the full
specifications of BugHotel Reservation System Travel Platform and complete software modules, organized as individually
addressable services. Since all settings can be accessed through a single application, the administrator effort is reduced (less
physical travel or use of multiple individual software modules).
Bug Software LLC

25. OUR CONTACT DETAILS
Bug Software LLC Corporate headquarters are based in Miami, FL. Our other European offices are based in UK
8345 NW 66 ST #5606
Miami, FL 33166
United States
www.bug-software.com
info@bug-software.com
+1 786 418 0265
www.facebook.com/bugsoftware
@bughotel
ADDRESS:
WEBSITE:
EMAIL:
TELEPHONE:
Bug Software LLC
27 Old Gloucester Street
London, WC1N 3AX
UK Offices:
+44 020 880 46935Phone:

26. THANK YOU FOR YOUR TIME
Bug Software LLC is a leading travel technology provider with more than 14 years of
experience in creating travel websites. The team of highly skilled technology specialists has
developed a range of travel solutions so that you are sure to find the system that suits your
business needs.
We continue to empower travel businesses by providing next generation technology platform
to travel companies and help them streamline and optimize their business processes through
a complete end to end solution.