1. Introduction to Wikis
4 December 2008

2. What is a Wiki?
"A wiki is a page or collection of Web pages
designed to enable anyone who accesses it
to contribute or modify content."
http://en.wikipedia.org/wiki/Wiki

3. Basic Principles
http://en.wikipedia.org/wiki/Wiki_software
http://en.wikipedia.org/wiki/Universal_Edit_Button
http://en.wikipedia.org/wiki/Markup_language
http://en.wikipedia.org/wiki/CamelCase
http://en.wikipedia.org/wiki/Changelog

4. Concepts
http://en.wikipedia.org/wiki/Wikinomics
http://en.wikipedia.org/wiki/The_Long_Tail
http://en.wikipedia.org/wiki/Collective_intelligence
http://en.wikipedia.org/wiki/Wisdom_of_Crowds
http://en.wikipedia.org/wiki/Crowdsourcing
http://en.wikipedia.org/wiki/Web_2.0
http://en.wikipedia.org/wiki/Massively_distributed_collaboration
http://en.wikipedia.org/wiki/Mass_Collaboration
http://en.wikipedia.org/wiki/Online_collaboration
Participants

5. Types of Wikis
http://en.wikipedia.org/wiki/Structured_wiki (vs Unstructured)
Approved (e.g. Citizendium) vs moderated (e.g. Wikipedia)
http://en.wikipedia.org/wiki/Semantic_wiki
http://en.wikipedia.org/wiki/Wikinews
http://en.wikipedia.org/wiki/Wikibooks
http://en.wikipedia.org/wiki/Wiktionary
http://en.wikipedia.org/wiki/Comparison_of_wiki_farms
And many more...

6. http://en.wikipedia.org/wiki/Hype_cycle

7. Commonplace
Gartner predicts that wikis - such as the
popular Wikipedia online encyclopedia -
should become commonplace in at least
50 percent of enterprises worldwide within
the next four years.
7 June 2005

8. Corporate Positioning
databases
wiki
CMS
network drives group mailboxes
intranets
web
portals
extranets

9. What for?
Collaborate
Cooperate
Codesign
Cocreate
Edit
Review
Improve
Contribute
Contextualize
Comment
Develop
Collect

10. Dynamics
Traditional Content Mgmt
Privacy
Ownership
Hierarchy
Authority
Copyright
Individuals
Wikis
Open Access
Sharing
Relations
Legitimacy
Public Domain
Community

11. ROI
"What is important cannot always be
measured and what can be measured
is not always important."
Albert Einstein

12. Practical Benefits
Speed (time saving, capture, feedback)
Flexibility (linking, embedding, distributing)
Reactivity (1-click edit)
Fluidity (web vs docs)
Frequency (updates via feeds vs email)
Visibility
Quality

13. Business Benefits
Creation of Value
Knowledge Transfer
Collective Knowledge
Scope
Decentralized vs Centralized Intelligence
Context vs Dispersed Information
Who are the Real Experts?

14. Social Benefits
Autonomy
Feeling of Belonging
Team Spirit
Recognition
Learning
Social Objects
Connections

15. How to Sell it?
One Place to Go
Dead Easy
Community Driven
Recognized
Organized
Searchable