7. HUMAN RESOURCE MANAGEMENT PROCESS (Exhibit 12.2) 12.7 Compensation and Benefits Career Development Performance Management Human Resource Planning Recruitment Decruitment Selection Identification and selection of competent employees Orientation Training Adapted and competent employees with up-to-date skills and knowledge Competent employees who are capable of sustaining high performance over the long term Environment Environment
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10. JOB ANALYSIS PROCESS 12.10 Employee diaries Job ‘experts’ identify major job characteristics Job Analysis Direct observation of the worker Structured questionnaire Filming workers on the job Interviewing employees in groups Interviewing employees individually
15. DECRUITMENT OPTIONS (Exhibit 12.5) OPTION DESCRIPTION Firing Layoffs Attrition Transfers Reduced workweeks Early retirements Job sharing Permanent involuntary termination Temporary involuntary termination Not filling openings Moving employees to job openings Working fewer hours per week Providing incentives for people to retire before normal retirement Having employees share one full- time job 12.15