1. Global Health Products
In the more than five years that EarthLink Business has provided
us with private secure cloud hosting, enterprise email hosting,
enterprise managed services, and data recovery/data backup
services, their uptime and reliability have been outstanding. As our
business grows, I know that they have the solutions and expertise to
quickly adapt to our needs. I am confident that EarthLink is the right
choice for enterprise-grade IT solutions for the healthcare field.
Chris Shalvoy : IT Director
GLOBAL HEALTH PRODUCTS
Challenges
Due to their solid reputation and positioned in the lucrative growth
industry of elder-care and wellness solutions, Global Health Products
was poised on the cusp of a large expansion. Required to safeguard
vital patient medical records, the company also utilizes an innovative
wireless application that enables direct product ordering and
inventory control, guided product selection, and secure, expedited
Medicare and Medicaid billing. Their need for a highly secure
wireless environment for this application, in addition to email hosting
and data backup and storage, led them to EarthLink BusinessTM for a
solution scaled to the specific needs of their business.
Global Heath Products, Inc. is an innovator
in the development, manufacture and
Solution distribution of quality nutritional and
wellness products. A subsidiary of Liberty
With hundreds of users in various health-care facilities on a daily Health Supply, the Rochester, New York
basis, Global Health wanted EarthLink to take the headache and based company is dedicated to the
worry out of their secure data storage and backup and run a secure unique needs of hospitals, long-term care
private cloud for their medical application so their IT director could facilities, dialysis centers, bariatric centers,
focus on their expected expansion. pharmacies and individuals seeking
innovative products to promote good health.
EarthLink implemented a customized solution for Global Health
Products that includes private secure hardware cloud hosting with
a dedicated server for their specialized application, plus enterprise
email hosting, managed services, and data recovery and data
backup.
“EarthLink is very proactive about monitoring our storage utilization,
and takes appropriate action to safeguard our vital patient records,”
noted Chris Shalvoy, IT Director, Global Health Products. “I do not
have a large IT team, and feel like the EarthLink staff is an extension
of our company. I can pick up the phone and talk with a real person
quickly, as well as utilize a self-service web-based portal.”
“With EarthLink monitoring and protecting our data and hosting our
application 24/7, it is off my plate and frees me to focus on growing
the business.”

2. Global Health Products
And as Global Health’s customer base grows, EarthLink Business is ready
with an efficient, scalable solution that can quickly adapt to their changing
needs. Whether they experience a large surge in users when adding new
long-term care facilities to their network, or must nimbly implement new
government regulations, their EarthLink team is ready with the innovative
solutions that ensure security, accessibility, and cost- efficiency.
Results & Benefits
Longevity is a good indicator of satisfaction, and Global Health
Products plans to build on its more than five years with EarthLink
Business in a continued partnership that will support the company as
it evolves and grows. “I have a real trust in the services they provide.
The biggest benefit to us has been the outstanding uptime, overall
responsiveness to the few repairs we have needed, and the accessibility
of the staff,” shared Shalvoy. “I remain very impressed, and consider
our alliance with you to be mutually beneficial. I’ve recommended
EarthLink Business to other companies in the healthcare and medical
field, as I feel your solutions are squarely the type of offering that our
industry needs.”
Why EarthLink Business?
EarthLink Business, a leading IT services,
network and communications provider
to more than 100,000 businesses
nationwide, empowers customers with
managed IT services including cloud
computing, data centers, virtualization,
security, applications and support
services, in addition to nationwide data
and voice IP services. Anytime, anywhere,
EarthLink enables businesses to focus on
their core mission while our leading-edge
managed IT, network and communications
services deliver the superior and secure
experience our customers value and trust.
: 1-800-957-4872 : www.earthlinkbusiness.com :