This is the current iteration of the Reallinx 2011 product and service catalog. Please let me know if you have any questions. -Bryan Lambert 512-297-9546 blambert@reallinx.com

1. 2011 PRODUCTS & SERVICES

2. Founded in 2002, RealLinx provides managed broadband, voice, security and hosting solutions at affordable prices. Our robust collage of tools, hardware, software and services serves as a one-stop shop for customers who want a world-class experience. RealLinx empowers businesses, government and communities with the efficiencies and advantages generally achieved only by large, in-house IT teams. Our experience, tenacious spirit and innovative problem-solving philosophy are an asset that grows our clients’ businesses. While RealLinx is proud to be headquartered in Austin, Texas, our nationwide footprint allows us to deliver real savings to organizations everywhere.

3. We are a Managed Services Provider • Data • Security, VPN, & Productivity • Voice & Video • Email, Shared Calendar, Web, & DNS BroadbandLinx™ SecurityLinx™ Real Protection Real Speed VoiceLinx™ MailLinx™/WebLinx™ Real Voice & Video Real Communication

5. T1 and Bonded T1 up to 15Mbps

6. Ethernet over Copper up to 10Mbps

7. DS3 and Burstable DS3 up to 45Mbps

8. Metro Ethernet up to 100Mbps

12. RealLinx QoS and CoS optimizes and prioritizes both from the Customer end and the Carrier end.

14. Your broadband is the MOST CRUCIAL element of your business’ ability to perform.

16. Cisco Certified Networking Professional (CCNP)

17. Microsoft Certified Professional (MCP)

18. Fortinet Certified Network and Security Associate (FCNSA)

20. Our goal is to find the best match of price and performance for your business

21. When you submit a request for quote, we will search multiple databases to find the best match

22. We will then present you with all of the options and help you decide on the best for your business

24. We believe that there is no place in the modern business environment for a residential solution.

25. All of our lines come with Static IP Addressing with the option to add as many as you need.

28. Filters objectionable material.

29. Protects your network from nearly every threat aspect

30. Combines several technologies that would cost thousands to implement individually.

35. Multiple vendors

37. Detailed Engineering Call to properly document requirements.

38. Full testing to ensure everything works as desired

39. Once the service is installed, we are here to be flexible in “tweaking” settings and to add services and functionality that may have been missed during the Engineering Call.

41. Who’s using the most bandwidth

42. What attacks are hitting your network and where they are coming from

43. How many IM’s each users is sending and on what platform

45. Only experienced and certified Techs

47. See exactly what your users are doing on the following mediums:

48. Email (PoP3, IMAP, and SMTP)

49. Web surfing (every site the user surfs is cataloged)

50. Instant Message (MSN, Yahoo, AOL, and ICQ)

51. Files transferred to and from your sites4 2

52. SecurityLinx™ Some Managed Reports… Bandwidth utilization Top blocked categories Top services by volume Top allowed Web sites Top viruses Top sources by volume Top spam sources Top Sessions Traffic history Top IM sources by messages VoIP traffic volume by time period Top mail clients by volume

54. 202 of the Global 1000

55. 5 of Global 10

56. 9 of the top 10 telecommunications companies

57. 5 of the top 10 global banks (commercial and savings)

59. “One of Top 4 Network Security Appliance Vendors WW (IDC)"

60. Ranked Tier 1 Enterprise Security Vendor (Current Analysis)

61. Highly-rated "Strong Positive" in Gartner Multi-function Firewall Marketscope

62. Ranked "Top Player" in Email Security Appliance Quadrant (Radicati Group)

63. ISO 9001:2000 Certified for Quality Management Systems standard

66. We provide phone lines to your system

68. Use our Next Generation Hosted PBX technology

69. No PBX or “brain unit” at your location – it’s hosted by us

70. Simply plug in our pre-configured high quality handsets and start talking

73. Video Conferencing is here and we have it

74. No need for extra gear—we have phones that do both Voice and Video all in one!

76. Local calling

77. Inter-state and Intra-state Long-distance

78. International Long-Distance

79. Toll Free numbers

80. E911 emergency calling

81. Inbound calling line ID number and name delivery

82. Directory ListingUse existing broadband or allow RealLinx to deliver broadband access with QoS. RealLinx Voice Trunks are delivered with a choice of hand-offs to fit today’s PBX requirements. SIP, PRI, and Analog hand-off types are available. RealLinx will deploy a managed gateway to your premises to provide PRI or Analog hand-off types. RealLinx Voice Trunks dynamically re-route your inbound calls to alternate sites or other PSTN destinations on demand or in the event of an outage at a site. The disaster recovery solution is built into a our platform.

83. VoiceLinx™ VoIP Trunk Lines SIP Capabilities Codecs G.711, G.729 DTMF RFC2833 Fax support via T.38 with G.711 fallback. PRI Capabilities (Adtran or Cisco Gateway) Line Coding: B8ZS Framing: ESF ISDN: NI2 (NI1/NI2, Nortel DMS & AT&T/Lucent 5E) Voice Channels per PRI: 23 Primary D Channel: 24 (1-24 allowed) DNIS Digits Transferred: ALL (0, 3, 4, 7) Analog Capabilities (Adtran or Cisco Gateway) 1-8 Analog Lines Stand-alone or Hunting configuration

84. VoiceLinx™ NETWORK The RealLinx Network is designed for redundancy, reliability, and quality of service. Redundant independent server clusters power the RealLinx VOIP Platform. Redundant PSTN connectivity Redundant IP connections from Tier 1 providers: Best route chosen to the customer’s premise Reallinx broadband customers, DSCP markings preserved across carrier backbones and voice priority is enforced at the provider and customer edge

86. Travel? You can even carry your phone with you or add our “Shared Call Appearance” to your laptop and enjoy all of the features, quality, and pricing on the road.

89. Add Video conferencing for no extra monthly charge.

90. Phone numbers available from multiple cities all pointing to one line.

91. Call center features such as hunt groups, call queues and agent reporting1 4 2 5

92. VoiceLinx™ Some of our features

94. When one Video Phone sees that it is talking to another video phone, it automatically offers the video option

98. Simply add Internet and watch it work!

99. Geography is not a limitation…

100. We can connect your phone system across nation or around the globe!

102. Tell us what you WANT your NEW SYSTEM to do and let us design it

104. Mix and match phones—choose different models to suit your individual needs.

106. We will Customize to suit your business needs.Business Hours: After Hours:

108. Bad Internet=bad VoIP

110. Think of this service as a “Traffic Cop” directing traffic on your Internet… telling Data Packets to wait while Voice Packets get the green light

111. These are rules that RealLinx implements in both the local equipment at your site as well as the Carrier’s network.

112. IMPORTANT: Most providers ONLY take care of the Upstream QoS or CoS. This would be like putting a traffic cop only on one side of a traffic Jam—it simply does not fix the entire problem.

114. Many customers find that the sound of RealLinx VoIP is actually better than their “Old Traditional Service”

117. Access with Blackberry or other mobile cellular device

120. Enjoy “clean” email without the clutter of SPAM.

122. Great for Road Warriors.

124. Let them view your calendar.

128. DNS Manager

129. Database Manager

130. Web Users

131. FTP Access

132. Reporting Tools