Salespeople know that success today isn’t solely about following top-down processes. It’s also about being more effective and smarter than the competition in a rapidly changing, hypercompetitive world. Deals are won by salespeople who are better informed, collaborate effectively with other experts, and consistently uncover and deliver on their customers’ needs.

1. SAP Sales OnDemand
Work Smarter. Sell Better. Win More.
A Solution Designed for the Way You Sell
Today – Anytime, Anywhere
Salespeople know that success today isn’t How to Grow Revenue
solely about following top-down processes. It’s
It’s no secret that increasing revenues is a top sales priority
also about being more effective – and smarter (see Figure 1). But how do you get there? Simply put, to improve
than the competition – in a rapidly changing, revenues, salespeople need to serve customers better. Accord-
hypercompetitive world. Deals are won by sales- ing to a survey conducted in the April 2010 report “Technology
people who are better informed, collaborate Buyer Insight Study: Are Salespeople Prepared For Executive
Conversations?” Forrester Research Inc. found that 62% of sales-
,
effectively with other experts, and consistently people don’t fully understand how to help their customers, and
uncover and deliver on their customers’ needs. 85% of meetings with salespeople do not meet customer
The SAP® Sales OnDemand solution can help. expectations.

2. Top Business Objectives for Sales1
Increase revenues
Increase sales effectiveness
Increase market share
Optimize lead generation
Improve customer loyalty and satisfaction
Improve margins
Reduce sell cycle time
Increase channel sales
Improve team selling
Reduce sales administrative burden
Improve communications
Decrease discounting
Other
0 10 20 30 40 50 60 70
% of survey respondents
What You Need to Win Perform at Your Best
To drive revenues and engage effectively with prospects, sales- SAP Sales OnDemand provides smart, sales-centric functionality
people need solutions that help them be fully informed anytime, to bring contextual conversations and insight to you in real time
anywhere. You need to find information quickly – on the road or to make your job easier. You can collaborate and communicate
in the office – and effortlessly connect with the right colleagues with the people you need and even get tips and best practices
who can help you engage with your customers better. You have from top performers. The solution helps you stay informed about
to respond with agility to customer demands and breaking oppor- the things you care about most to help you win, while automati-
tunities. You need relevant references and fresh industry reports. cally filtering out unwanted noise. At any time, in any place, you
You need to know the status of your customer’s latest quotations can update your accounts in seconds, instantly keep your team
and orders. You need to leverage your sales network to get the up-to-date, and manage activities efficiently.
inside story on your customers and prospects. You need forecast
updates and the best presentation materials tailored to the inter- Designed for Ease of Use
ests of the customers you’re meeting. And you need it all now. Built for salespeople with today’s intuitive social networking
concepts and collaboration delivered in a sales context, SAP
Designed from the ground up with the salesperson at center Sales OnDemand delivers an easy-to-use and friendly user
stage, SAP Sales OnDemand provides the modern solution you experience. With SAP Sales OnDemand, the information you
need to succeed in today’s dynamic selling environment. SAP need is readily accessible and available at a glance, and it helps
Sales OnDemand provides you – the salesperson – with an you plan and prepare more effectively and efficiently. You can
innovative approach that helps you easily manage the real-life quickly and easily search for people and automatically receive
demands of your job today. Built-in, intuitive social media con- real-time data and message feeds that you care about. You
cepts within the context of selling, along with collaborative net- can tag and flag information for fast future reference and use
working functionality, gives you the capability to easily find shortcuts to complete tasks quickly.
answers, solve problems, and win more deals.
1. CSO Insights’ 2010 Sales Performance Optimization study

3. Deals are won by salespeople who are
better informed, collaborate effectively
with other experts, and consistently
uncover and deliver on their customers’
needs.
Productivity and Mobility Insights, Collaboration, Agility, Impact
SAP Sales OnDemand keeps you connected with people and infor-
mation you need while you’re on the road. Support for mobile SAP Sales OnDemand is a complete, modern solution for the
devices lets you connect with your sales network and manage way you sell today. Now you can access customer and market
a range of activities. The solution supports the Apple iPad, Apple insights that enable you to do more – more quickly. Harness the
iPhone, and a range of RIM BlackBerry devices. It also integrates collective genius of the enterprise by collaborating in context.
with the latest version of Microsoft Outlook to facilitate mobile Move with speed and agility to access customer information
contact and appointment management. anywhere, anytime. And deliver the right customer impact every
time. SAP Sales OnDemand is available via a subscription pric-
Modern Collaboration ing model with no up-front capital investments.
SAP Sales OnDemand enables instant, efficient collaboration
with your team members and extended sales community. You SAP Gives You a JUMP-START
can crowd-source ideas, share sales best practices and relevant
information within the context of specific accounts and oppor- SAP Sales OnDemand is designed to deliver compelling value
tunities, and plan and prepare for meetings and presentations to your entire sales team. You can leverage SAP’s experience
on the go. to support the successful delivery of SAP Sales OnDemand and
take advantage of best practices in numerous ways.
Efficient Account Management
Easily accessible sales automation functionality lets you quickly On-Demand Services
and effectively manage your accounts. You can work with col- With SAP Sales OnDemand, you will be up and running in no
leagues on important documents, tap into intelligence on the time. For those in need of assistance, we offer the following
competition, and access product and pricing information. With delivery services.
SAP Sales OnDemand, you can keep tabs on opportunity and
account performance to sell better while providing your man- Customer onboarding – Our customer onboarding service
agers the transparency they need. includes a dedicated customer success manager, scope valida-
tion and solution mapping, setup and configuration, and pre-
Up-to-Date, Actionable Insight defined templates to load key master data. This way, you can
With SAP Sales OnDemand, you get contextual, real-time cus- begin using SAP Sales OnDemand in a matter of days. End-user
tomer information and sales insight to help you make decisions training is easy and concise.
quickly – and beat the competition to the punch. You can view
sales information with preset dashboards; use embedded reports Value-added services – You can tailor the solution to meet
to track sales cycles, wins and losses, and revenue trends; and your specific needs. Optional services can be leveraged to help
create configurable reports based on your specific needs. with data cleansing, creation of your business-specific reports,
queries, dashboards, and the setup of mobile users.
Complete Customer View
Integrated with your organization’s SAP ERP application, SAP Ongoing support and services – Help desk and functional
Sales OnDemand provides no-hassle access to enterprise data, support are provided to help your users get questions answered
from quotes and sales orders to shipment dates and invoices. quickly.
This way, you get up-to-the-minute information from your back-
office systems without wasting time hunting for it – and the solu- Get Started
tion leverages your company’s existing IT investment.
To find out more about SAP Sales OnDemand and how it can
help increase your sales effectiveness and revenues, call your
SAP representative today or visit us on the Web at
www.sap.com/salesondemand.

4. www.sap.com/contactsap
www.sap.com/contactsap
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