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Gemba                                                                                                                                                 Classroom

                            6 Sigma Instruction is situated at the nexus between the “Gemba” (place were real work is done)
                                                                     and the classroom

               Problem                                                        Hypothesized Solution                                                                                                                                               Testing the hypothesis
                                                                          •The beauty of the Six Sigma Methodology is that it can be applied
• Lean Six Sigma is a commonly adopted busi-                                                                                                                                                                             •Offered as a Non-Credit extracurricular course at Rutgers University in Piscataway NJ
                                                                          to any process.
ness improvement technique which integrates, the scientific meth-
od, statistics and defect reduction to obtain tangible results.           •The definition of a process is quite broad and can be reduced to                                                                              •Co-Sponsored by the Rutgers Student Chapter of the Institute for Industrial Engineers
•Within 50 miles of Rutgers there are 2,249 active job listings for the   any verb- noun combination.
                                                                                                                                                                                                                         (IIE) and the Princeton NJ section of American Society for Quality (ASQ)
phrase “six sigma green belt”                                             •Therefore the collective process which the class studied and im-
•Non University Affiliated Classes are available however are prohibi-     proved was to                                                                                                                                  •Open and advertised to all members of the Rutgers Community (students, staff and
tively expensive for most students ~$2,000.                                                                                                                                                                              faculty) as well as the surrounding public
                                                                                                                   Pass [the]
•ASQ de facto industry standard for Greenbelt Certification                                                           ASQ
                                                                                                           Certified Six Sigma Green
                                                                                                                                                                                                                         •Objective of the course was to train students to pass the June 2nd 2012 administration
•Current Industrial Engineering Undergraduate and Graduate pro-
grams do not prepare students to effectively implement the Six Sig-                                                Belt Exam                                                                                             of the ASQ Certified Six Sigma Green Belt Exam
ma toolkit.
                                                                          •Therefore the foundational Six Sigma Concept of DMAIC (Define
                                                                          Measure Analyze Improve Control) represents both the material
                                                                          covered in the course as well as the pedagogical method used for
                                                                          instruction




About the Students                                                                                                           Summary for Combined
                                                                                                                                                                                Pre-Test Data                                                                           Mapping the Process
                                                                                                                                                                       A nderson-Darling N ormality Test
                                                                                                                                                                            A -S quared         0.79
                                                                                                                                                                            P -V alue          0.039

                                                                                                                                                                            M ean           0.55906
                                                                                                                                                                            S tDev          0.10992
                                                                                                                                                                            V ariance       0.01208
                                                                                                                                                                            S kew ness      0.75754
                                                                                                                                                                            Kurtosis        1.16036
                                                                                                                                                                            N                    64

                                                                                                                                                                            M inimum        0.32000
                                                                                                                                                                            1st Q uartile   0.48000
                                                                                                                                                                            M edian         0.54000
                                                                                                                                                                            3rd Q uartile   0.64000
                                                                                                    0.36          0.48         0.60       0.72         0.84                 M aximum        0.90000
                                                                                                                                                                      95% C onfidence Interv al for M ean
                                                                                                                                                                            0.53161         0.58652
                                                                                                                                                                      95% C onfidence Interv al for M edian
                                                                                                                                                                            0.50000         0.58000
                                                                                                                                                                      95% C onfidence Interv al for S tDev
                                                                                                                  9 5 % C onfidence Inter vals
                                                                                                                                                                            0.09363         0.13312
                                                                                    Mean


                                                                                   Median

                                                                                            0.50           0.52             0.54          0.56            0.58




                                                                                                                                                                                                                             All data was collected in effectively
                                                                                                                                                                                                                             real time using a portable Scantron
                                                                                                                                                                                                                             machine




           Hypothesis Testing                                                                                                                                                                                                                                                    Other Charts
                                                                                                                                                  Shewhart Control Charts
         (Pre-Test to Midterm)




         Comparing the 3 Tests                                                                     Was the Improvement Significant?                                                                                                                       Is the Post Class Process Capable?
                                                                                            Anova: Single Factor


                                                                                            SUMMARY
                                                                                                           Groups                                Count           Sum               Average                  Variance
                                                                                            Pre                                                           64      35.78               0.559063                0.012082
                                                                                            Mid                                                           47      28.54               0.607234                0.014373
                                                                                            Final                                                         40      30.43                  0.76075              0.020084



                                                                                            ANOVA
                                                                                                   Source of Variation                            SS             df                       MS                    F        P-value     F crit
                                                                                            Between Groups                                       1.029282                   2         0.514641                  34.534    4.91E-13   3.057197
                                                                                            Within Groups                                        2.205562              148            0.014902


                                                                                            Total                                                3.234844              150




             Congratulations to                                                             Was the passing Rate Higher?                                                                                                                                                         Results
                                                                                                                                                                                                                                                •Students test scores improved on average 19.4%
                                                                                                                                                                                                                                                •76% of Students Passed the exam compared to 68% Global Average

                                                                                                                                                                                                                                                                                 •Largest ever fundraiser for Rutgers IIE
                                                                                                                                                                                                                                                                                      -Resulted in sending >20 Students
                                                                                                                                                                                                                                                                                      to National Conference in Orlando




                                                                                                                                                                                                                                                •Invited to present Results at



                                                                                                                                                                                                                                                                       Brandon R. Theiss
                                                                                                                                                                                                 Contact Information:
                                                                                                                                                                                                                                                                     btheiss@Rutgers.edu

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Neqc poster

  • 1. Gemba Classroom 6 Sigma Instruction is situated at the nexus between the “Gemba” (place were real work is done) and the classroom Problem Hypothesized Solution Testing the hypothesis •The beauty of the Six Sigma Methodology is that it can be applied • Lean Six Sigma is a commonly adopted busi- •Offered as a Non-Credit extracurricular course at Rutgers University in Piscataway NJ to any process. ness improvement technique which integrates, the scientific meth- od, statistics and defect reduction to obtain tangible results. •The definition of a process is quite broad and can be reduced to •Co-Sponsored by the Rutgers Student Chapter of the Institute for Industrial Engineers •Within 50 miles of Rutgers there are 2,249 active job listings for the any verb- noun combination. (IIE) and the Princeton NJ section of American Society for Quality (ASQ) phrase “six sigma green belt” •Therefore the collective process which the class studied and im- •Non University Affiliated Classes are available however are prohibi- proved was to •Open and advertised to all members of the Rutgers Community (students, staff and tively expensive for most students ~$2,000. faculty) as well as the surrounding public Pass [the] •ASQ de facto industry standard for Greenbelt Certification ASQ Certified Six Sigma Green •Objective of the course was to train students to pass the June 2nd 2012 administration •Current Industrial Engineering Undergraduate and Graduate pro- grams do not prepare students to effectively implement the Six Sig- Belt Exam of the ASQ Certified Six Sigma Green Belt Exam ma toolkit. •Therefore the foundational Six Sigma Concept of DMAIC (Define Measure Analyze Improve Control) represents both the material covered in the course as well as the pedagogical method used for instruction About the Students Summary for Combined Pre-Test Data Mapping the Process A nderson-Darling N ormality Test A -S quared 0.79 P -V alue 0.039 M ean 0.55906 S tDev 0.10992 V ariance 0.01208 S kew ness 0.75754 Kurtosis 1.16036 N 64 M inimum 0.32000 1st Q uartile 0.48000 M edian 0.54000 3rd Q uartile 0.64000 0.36 0.48 0.60 0.72 0.84 M aximum 0.90000 95% C onfidence Interv al for M ean 0.53161 0.58652 95% C onfidence Interv al for M edian 0.50000 0.58000 95% C onfidence Interv al for S tDev 9 5 % C onfidence Inter vals 0.09363 0.13312 Mean Median 0.50 0.52 0.54 0.56 0.58 All data was collected in effectively real time using a portable Scantron machine Hypothesis Testing Other Charts Shewhart Control Charts (Pre-Test to Midterm) Comparing the 3 Tests Was the Improvement Significant? Is the Post Class Process Capable? Anova: Single Factor SUMMARY Groups Count Sum Average Variance Pre 64 35.78 0.559063 0.012082 Mid 47 28.54 0.607234 0.014373 Final 40 30.43 0.76075 0.020084 ANOVA Source of Variation SS df MS F P-value F crit Between Groups 1.029282 2 0.514641 34.534 4.91E-13 3.057197 Within Groups 2.205562 148 0.014902 Total 3.234844 150 Congratulations to Was the passing Rate Higher? Results •Students test scores improved on average 19.4% •76% of Students Passed the exam compared to 68% Global Average •Largest ever fundraiser for Rutgers IIE -Resulted in sending >20 Students to National Conference in Orlando •Invited to present Results at Brandon R. Theiss Contact Information: btheiss@Rutgers.edu