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Bournemouth University
Media School



BA Marketing, BA Public relations,
BA Advertising and Marketing
communications



Unit: Social Communications




Tutor Richard Scullion

                                              1
Tel 01022 965350
rscullion@bournemouth.ac.uk
Room W428




                              2
Unit title     Social Communication

Level          H

Credit value    20

(ECTS equivalent credit value)


PRE-REQUISITES AND CO-REQUISITES

None beyond completing levels C and I successfully


Rationale
At its core social communications in this unit is defined as the use of communication
that has some form of social action as its primary purpose. In essence the unit focuses
on organizations, groups and individuals who might be considered at the margins or
fringes of mainstream society – particularly in relation to commercial marketing and
communication activity. It is designed to help students gain understanding of the
pertinent issues they face, to then reflect on these in order to gain empathy and so be
in a better position to develop communication strategies and campaigns for, or to,
such groups. As way of illustration the kinds of groups/organizations and issues we
are talking about range from promoting the arts through to defending human rights,
from governmental public information campaigns (i.e. healthy lifestyles) to trade
unions. Societal groups may include; travellers and Gypsies, the disabled, prisoner
families, gay lesbian and transsexuals, the poor, communities who are resisting
displacement, those with mental illness, sex workers, unemployed, immigrants, low
paid/ exploited workers, homeless........and others you may have a particular interest
in.


Linkages with other units

The links will be implicit – in most cases you will be able to use your understanding
of advertising, Public Relations and marketing promotion gained from other units –
but crucially only when appropriately adapted to the unique circumstances of an
essentially non commercial environment.



                                                                                          3
AIMS

   1. Develop a critical understanding of the qualities and characteristics of what
      might broadly be called ‘not-for-profit’ organizations that makes their
      communications unique. Specifically communication practices that shape
      social issues and influence social and group identity
   2. Gain an appreciation of the major perspectives and theoretical paradigms in
      the social communication not for profit literature and be able to relate this to
      communication issues
   3. Evaluate the role of marketing communications in the current practice of not
      for profit organizations




INTENDED LEARNING OUTCOMES

Having completed this unit the student is expected to:


   1. Engage critically with the major intellectual perspectives in the area of not for
      profit communications
   2. Assess a range of current practices that not for profit organizations employ to
      get their message(s) to their stakeholders
   3. Develop the skills and empathy required to be able to offer appropriate
      communication strategies to the not for profit sector


LEARNING AND TEACHING METHODS

Lectures and seminars will draw on best practice and case studies. Current practice
will be integrated into this unit through monitoring of, and contact with, various parts
of the not for profit industry. This association ensures that our students get the
optimum balance between practical skills and a solid academic foundation. In this unit
students will be expected to make a valuable contribution to the seminars through
leading discussion topics via prepared reading of both academic work and relevant
material produced by organizations that practice (or could/should practice) social
communications.


ASSESSMENT

                                                                                      4
Summative Assessment

This unit will be assessed by 100% coursework, up to an equivalent of 5,000 words,
which will address all learning outcomes.




Indicative Assessment Information

Typically students will be assessed by their formal contribution in seminar
presentation and leading discussions and in a written piece of work, each accounting
for 50% of the total assessment in this unit.

Assignments
This unit is assessed by two pieces of work (each contributing 50% of the total unit
mark).

Assignment one: Responding to a real brief given to you from an organisation who
deals with a marginal group who have very little voice in society. The first assignment
is to be completed in small teams (probably 4’s – you are free to get into teams from
within your seminar group).

In week 2 (week of October 11th) a full briefing will take place – YOU MUST
ATTEND THIS. Exact time place and day ASAP.


Social communication unit – assessment 1 process


In response to the brief your team have to develop a communication campaign that
delivers on the brief and helps achieve the stated objectives. Each team to complete
the following:


1. Make efforts to understand the situation that the organisation you are responding to
face - their goals and problems, how they operate and organise, what matters most to
them, how they currently communicate internally and – if at all – externally. Also
consider how they could benefit more from their relationship with the umbrella
organisation they are a member of (A for PF)
2. Carry out a piece of appropriate and justified research to help uncover insights that
will help you develop your communications campaign

                                                                                      5
3. Select (and justify) a clear focus for your suggested communications campaign for
the group.
4. Develop an outline communications campaign plan that you would recommend this
organisation uses - which address the issue(S) you have selected to focus on (in point
3 above). It should include the campaigns objectives and strategy, the audience(s) and
any priority if you have more than one audience, the message(s) you intend it to
convey and how all of this is borne out of the core insight(s) you uncovered in your
earlier analysis. It should finish with an explanation of how you suggest A f PF and
the organisation you are responding to should measure the outcome of the campaign.
5. Prepare a presentation (as if you were speaking to the organisation itself) with the
aim of convincing them that they should implement your communication campaign
plan. Include in this at least THREE actual designed and mocked-up pieces of
communication to illustrate the aesthetics, creative and tone of the campaign you are
recommending. You have a maximum of 30 minutes to present this in week 9 (exact
day and time to be confirmed – it may not be as per seminar slot on timetable)
6. Write up a brief leave-behind document that brings together all of the stages
outlined above – explaining justifying and reflecting on your work. This should be no
more than 3,000 words and is to be given in at the end of your team’s presentation in
week 9. Your team gets a single team mark for this assignment. There should be clear
evidence in the report that some of the theoretical and conceptual work covered in the
unit was used to help you develop your communications campaign.
It is hoped that a senior representative of the organisation you are ‘working for’ will
watch your presentation and help me assess you.


Hand-in: Presentations will take place in the week of November 29th (week 9)
Marking Criteria - for assignment one (50%)

Each of the 4 criteria is weighted equally.


   •   Professionalism: Enthusiasm and supportive group dynamics of team
       members. A Demonstration of your determination to convince the client
       organization that you want to work with them and have appropriate empathy
       with their aims and members. Attention to detail and the way the document is
       put together. Thoughtful and consistent response to client questions.

                                                                                      6
•   Structure: A Logical and comprehensive structure. Sensible linkages made
       between each presenter, appropriate pace of delivery. Document flows and is
       overtly linked to your presentation.

   •   Analysis: Depth of understanding the organization, its problems, opportunities
       and priorities. Clarity of insight(s) gained from your research and justification
       for the research you decided to carry out. An ability to link this analysis to
       communication outputs. Focus on the most important points in the
       presentation itself so that a clear sense of what the communication campaign
       platform is and why you believe it is the best solution.

   •   Plan: How well your communication campaign plan of action is linked to /
       addresses the important issues that arose in your analysis. Clear sense that you
       understand the appropriateness of your recommendations with regards to the
       nature of your chosen organization. How on brief, creative and innovative the
       one actual designed and mocked-up piece of communication is.


Assignment two: Select one of the following titles and write a scholarly informed
essay in response. This is to be completed individually.

Choose ONE

Marketing communication contributes to large sections of the UK population having
little or no voice. Assess this statements merit. Draw from relevant theory and use
contemporary examples to illustrate your arguments. You may wish to focus on one
specific aspect of marketing communication and once specific group with little/no
voice if you wish – please make this clear in your introduction.

We live in a communicative culture yet the voice of many groups is rarely heard and
many individuals feel mute. In what ways might social communications best address
this situation?      Draw from relevant theory and use contemporary examples to
illustrate your arguments. You may wish to focus on one specific aspect of social
communication and one specific group with little/no voice if you wish – please make
this clear in your introduction.




Commercial communication campaigns may be full of style but it is social
communication campaigns that are full of substance. . Assess this statements merit
Draw from relevant theory and use contemporary examples to illustrate your
arguments. You should ensure the type(s) of social communication campaigns
referred to are ones that are about giving voice to a marginalised or almost silent
group(s).


                                                                                       7
You must not choose an organisation working in the same sector as your assignment 1
project – if in doubt ask.

Hand-in Friday December 17th at noon (last day of term)

Marking Criteria - for assignment two (50%)


•   Deep reading on and around the subject & effective use of relevant literature
    (20%)

•   Integration of theory into your body of work (20%)

•   Use of contemporary examples that illustrate points you are making (15%)


•   Evidence of critical analysis over mere description, quality and coherence of your
    central argument(s) (35%)

•   Logical structure, professional presentation, appropriates referencing and standard
    of English (10%)



INDICATIVE CONTENT
The notion of empathy in communications
Principles of social communication
Social engineering and the role of communications in it
Social and cultural capital
Key ethical challenges facing those undertaking social communication
Advocacy campaigns, NGO diplomacy, pressure groups and Justice Issues
The idea of gaining voice and being voiceless
Community and radical Media -voices from the ‘grassroots’
The Right to Know: Access to Information
Rhetoric, language and paralanguage
Advertising and public relations in the context of not for profit & government
communications campaigns
Green Marketing vs. Green Washing
Term 1 – October 4th – December 17 (11 weeks)


                                                                                      8
9
Indicative Programme

There will be a 2 hour lecture session every week where the tutor (and occasional
guest speaker) will use it to introduce topics and concepts that should help you think
about the subject of social communication and marginalised groups. There will also
be a 2 hour seminar/workshop each week where a combination of mini tasks, case
study, discussion and - later in the term - student led assessed presentations/
discussions will take place. There is a total of 4 hours formal contact in this unit per
week.


Overview of the programme

There is 1x2 hour lecture and 1x2 hour seminar session per week.

Week           Topic                                                        Topic

1              Introduction to unit                                         Social engineering debate
               The voiceless and marginality

2              Guest talk: Alternative view of the                          Fans voice in sport: gone?
               Olympics

3              Communication theory                                       Seeking the ‘invisible’ in
                                                                        Commercial communications

4              Social & Cultural Capital                                    Building & losing social
                                                                            Capital

5              Guest Talk: Traveller & Gypsy                      The traveller & Gypsy voice +
               Communities                                        language & paralanguage

6              Community and radical media                        Case study of St Michaels Estate

7              Transformative marketing +         Marketing & consumption
               Guest talk on marketing & the poor       creating problems

8               Market non-conforming                             Groups that reject the market

9              Feminism/Queer theory                             Assignment 1: presentations
               Public communication campaigns

10              NGO’s pressure groups and Unions Assignment 1 feedback

11             Assignment tutorials .....................................................


                                                                                                    10
Week 1- What is social communication and why is it interesting/useful to study
An introduction to the unit and some of the key theories that underpin it +
starting to think about those with little or no voice + outlining the term ahead

Key Concepts: Social communication, social marketing, Human rights and equality,
empathy, voice and voicelessness.

Key reading: Synopsis of spiral of silence theory
http://oregonstate.edu/instruct/theory/spiral.html

Robillard, A. (1997) Communication problems in the intensive care unit, in Reflexivity
and Voice, (Ed) Hertz, R. (1997) Sage

Seminar: The social engineering debate (with reference to some famous or infamous
socio-psychological experiments) + the role of empathy in developing
communications + experiencing voicelessness + introduction to the assignments &
getting into small teams for assignment one.

Two of the many examples of socio-psychological experiments we will discuss

http://www.prisonexp.org/documentary.htm

http://www.youtube.com/watch?v=iRh5qy09nNw&feature=related

Getting to appreciate ‘voicelessness’

Short film about homeless voice less

http://news.bbc.co.uk/1/hi/education/8091043.stm

Crime victims and voice

http://www.guardian.co.uk/world/2005/jan/11/law.ukcrime

http://www.imdb.com/title/tt0940827/

Town without a voice .....

http://www.pressgazette.co.uk/story.asp?storycode=45148




                                                                                    11
Week 2 – Guest speaker: Another view of the London Olympics: Mark Saunders
from ‘Spectacle’
An organisation who has been documenting the effects of the London Olympics on
East London since before the bid was successful. Mark will talk about the project (on-
going) and some of the issues that come out of considering the Olympics in a new
way (i.e. mega-events overriding the democratic process, so-called ‘regeneration’,
right to stay, media bias, protest).

Key concepts: Urban development and land grab, Notions of ‘Right to stay’,
recording & documenting events as a form of protest, sport being over-
commercialised by marketing activity

Key readings: About spectacle’s project http://www.spectacle.co.uk/
projects_page.php?id=265 + http://www.spectacle.co.uk/projects_page.php?id=175 +

Academic article about the ‘invisible’ aspects of the Olympics http://usj.sagepub.com/
content/early/2010/03/11/0042098009357351.full.pdf


Seminar: Issues arising from the guest talk + What legacy will the Olympics leave
and can we influence it via communications? + C4 coverage of the Paralympics:
going for rating points or trying to change attitudes about disability? + Where’s the
fans voice in sport?

Olympic legacy =?

Yes........ http://www.legacy-now.co.uk/

Maybe…….. http://www.regen.net/resources/BigIssues/69048/fair-games-london-
olympics-2012/

No …… http://www.gamesmonitor.org.uk/node/911

Channel 4 and the Paralympics
http://www.telegraph.co.uk/news/uknews/7934909/Channel-4-launches-500000-
search-to-find-disabled-presenters-for-2012-Paralympics.html


http://blogs.channel4.com/snowblog/paralympics-on-a-wheel-and-a-prayer/13418

Everton and Liverpool to ground share or not: the supports voice?

http://www.guardian.co.uk/football/2009/jan/21/everton-goodison-kirkby-inquiry

http://www.vintagebluekipper.com/stadium/stadium3.htm


                                                                                    12
Voiceless are heard – mainly as the butt of jokes!!!!
http://www.youtube.com/watch?v=ESp01zCOf7o

Week 3 - Mass communication theory and practice: applied to social
communications.
A number of theories about how humans communicate will be explained and explored
+ you will be asked to consider how these might apply to the practices of social
communication and to marginal groups and individuals who have little voice.

Key Concepts: Accommodation theory, Spiral of Silence, Expectancy (violation)
theory, social pressure theory, Uncertainty reduction, attribution, cognitive
dissonance, altercaasting (role-playing),relevance theory, compliance gaining.

Key reading: McQuail, D. Mass Communication theory, Chapters 16,18,19
Also a useful starting place is this site – A synopsis of many pertinent theories
http://www.utwente.nl/cw/theorieenoverzicht/


Seminar: Applying a model of attitudinal change to see how communication can be
used for social engineering.
Seeking those who are ‘invisible’ in commercial communication practices and outputs
(can we find old, gay, poor black and Asian people?)
+ A case study on the internal culture of the promotional industries and its
consequences

Growing old invisibly: older viewers talk television
http://mcs.sagepub.com/content/24/1/105.abstract

Managing Identity and Impressions in an Advertising Agency
http://oss.sagepub.com/content/15/4/535.abstract

Advertising Creatives: Still Male, Still White
http://www.creativereview.co.uk/cr-blog/2009/january/advertising-creatives-still-
male-still-white




                                                                                    13
Week 4 – Social and cultural capital
The notions of both social and cultural capital will be explained and illustrated +
Trends in social capital (decline?) and its implications for social cohesion and
connectedness will be explored

Key Concepts: Social Capital, Cultural Capital, Habitus, Bonding and Bridging
social relationships,

Key reading: Putman, R. Bowling Alone: The collapse and revival of American
community, chapters 6, 10 and 16

Social capital – more valuable than money!
http://www.getrichslowly.org/blog/2010/05/27/social-capital-more-valuable-than-
money

Ethnic habitus and young children: a case study of Northern Ireland http://
www.informaworld.com/smpp/content~db=all~content=a912605263


Seminar: Considering ways in which social capital has been lost and how it can be
acquired by individuals and groups
+ How does your own social capital influence your ability to communicate and be
heard?
+ Our perceptions of ‘travellers and gypsies’ (in anticipation of the guest talk next
week).

Habitus: A Sense of Place http://www.ashgate.com/isbn/9780754645641

It’s a wonderful life – Hollywood film plot ...all about social capital
http://www.imdb.com/title/tt0038650/plotsummary

But then so is The Godfather ..the dark side of social capital
http://www.electronicbookreview.com/thread/criticalecologies/badabing

Project on connected communities
http://www.thersa.org/projects/connected-communities


Typical press story about travellers and gypsy’s?
http://www.dailymail.co.uk/debate/article-1205683/RICHARD-LITTLEJOHN-Are-
sitting-comfortably-Lets-tarmacking-Teabag-Tess-Toby.html




                                                                                  14
Week 5- Guest talk: Theo Langdon a member of the Dorset 'new age travellers'
group will be visiting today and talking about the communities he is part of.

Key Concepts: Marginality, interpersonal distance, advocacy, alternative
consumption lifestyles, local exchange trading systems or schemes

Key reading: A Voice for Dorset Gypsies and Travellers http://kushtibok.co.uk/

Researching difficult and marginal groups
http://74.125.155.132/scholar?q=cache:5KQ5F3aoxNUJ:scholar.google.com/+seale
+and+evaluation+of+the+use+of+participatory+methods+in
+exploring&hl=en&as_sdt=2000

Seminar: Discussion about the issues raised in Theo’s talk linked to your earlier
perceptions of such groups (from seminar 4)
+ Language as power.......
+ How rhetoric, language and paralanguage creates inclusion/exclusion
+ Discussion about researching marginal groups: any different to other research?

My gypsy life
http://www.guardian.co.uk/lifeandstyle/2009/sep/07/gypsy-childhood-prejudice-
education

Friends, family and travellers
http://www.gypsy-traveller.org/


The New Agents Personal transfiguration and radical privatization in New Age self-
help http://joc.sagepub.com/content/2/1/33.refs


An example of a limited vocabulary!!! http://www.youtube.com/watch?
v=I9LLZJFBWdc

Many 'change accent to get ahead’
http://news.bbc.co.uk/1/hi/business/7843058.stm


Paralanguage game http://www.esl-lab.com/para.htm

Body Language: How good are you interpreting it?
http://www.youtube.com/watch?v=gpiUohPPyks&feature=related

Researching difficult to reach groups


                                                                                     15
http://books.google.co.uk/books?
hl=en&lr=&id=DdcYJo8FbTkC&oi=fnd&pg=PR7&dq=clough+and+barton
+articulating+with
+difficulty&ots=DdPdJJYman&sig=XRbdzQChv1LQ0lU4qtVQVow9w5g#v=onepag
e&q&f=false


Week 6 – Community, alternative and radical media
In this session we will look at media forms and outlets that are used to bring voice to
marginalised groups. From community radio to websites with dubious legal status:
what does this proliferation of alternative media signal?

Key Concepts: Media literacy, propaganda model, hegemony of mass media
ownership, Citizen Journalism, democratic communication, Indymedia, localism,
authenticity and trust

Key reading: Herman, E and Chomsky, N (1988) Manufacturing consent The Political
Economy of the Mass Media, Brodley Head. - Read these excerpts of the book at least
http://www.thirdworldtraveler.com/Herman%20/Manufacturing_Consent.html

Plus …..

A case study about St Michael’s estate regeneration campaign – (role of media
relations?)

Seminar: What are the critical media skills required to help organisations gain a
voice? Does acquiring them distort that voice?

Case study of St Michaels Estate Regeneration team - Saint Michael's Estate is one of
the DCC flats complexes deliberately run down over years on the grounds that it was
to be redeveloped, and the tenants would get good flats to live in. The people were let
down again and again, and now there is no definite plan at all for regeneration. The
social workers and remaining tenants are left struggling to keep life going amid the
devastation brought about by the developers and the Dublin City Council.

The group’s website
http://www.stmichaelsestate.ie/about/about_us_eng.html

Getting local politicians involved

http://vimeo.com/4224386

Art work of protest
http://www.youtube.com/watch?v=fdfiB-o5WOs


                                                                                      16
Voice without saying a word
http://www.youtube.com/watch?v=RuCndNKCJq8

Dreams in the Dark (3 part story of the residents voice emerging through struggle)

http://www.youtube.com/watch?v=HJN2aifuLjs&feature=related

http://www.youtube.com/watch?v=3bwWO-EV3CI&feature=related

http://www.youtube.com/watch?v=6i98lQ6LMd4&feature=related

+ Examining features of radical media – what it claims not to have

The classic Canadian documentary Manufacturing Consent based on the Noam
Chomsky/Edward Herman book by the same name. Explores the the propaganda
model of the media
http://video.google.co.uk/videoplay?docid=-5631882395226827730#

+ Media coverage of the miners strike in Britain (DVD)

Example of a radical magazine
http://www.metamute.org/


Student radio here at BU –radical in anyway?
http://www.subu.org.uk/nervemedia/content/32595/nerve_radio_player/



+ What’s good or not about citizen journalism?

Journalists view of citizen journalism
http://www.bbc.co.uk/blogs/theeditors/2008/01/value_of_citizen_journalism.html


The Oxymoronic Citizen Journalism
http://paidcontent.co.uk/article/419-the-oxymoronic-citizen-journalism/




                                                                                     17
Week 7 – Transformative marketing & consumer research
+ A talk about ‘marketing doing good’ Micro-credit and those at the bottom of
the pyramid (JD-K)
A recent movement in marketing and consumer research focuses on studying (and
enacting) research and practice that benefits consumer welfare and quality of life. It’s
also interested in how the quality of life of individuals and groups are affected by
consumption.


Key Concepts: Consumer vulnerability and welfare, victimhood, marketing as a
solution to social problems, addiction and compulsive consumption, ‘entropy’ and the
so-called ‘good’ consumer. Ideology, freedom, democratic communication,
governmental social engineering,

Key reading:, Csikszentmihalyi, M .(2000) The Costs and Benefits of consuming,
Journal of Consumer Research, Vol 27: September – access it with this link
http://www.journals.uchicago.edu/doi/pdf/10.1086/314324

Mick, D. Meaning and Mattering Through Transformative Consumer Research
http://www.ethicsbasedmarketing.net/articles/new%20articles/2005%20ACR
%20Presidential%20Address%20onTransformative%20Consumer%20Research.pdf

Video about what transformative marketing and consumer research is
http://www.youtube.com/watch?v=t6vci0G_GCU

Bankers to the poor
http://www.bankertothepoor.com

What is micro-credit?
http://www.microloanfoundation.org.uk/What-we-do/Microfinance.aspx?
gclid=CLyLy5rQhqQCFYlg4wodiTaRHw


Seminar: Should we make efforts to persuade people to want to be involved in so-
called ‘good’ consumption and to reject wasteful & potentially harmful consumption?
What makes us vulnerable consumers and what can be done to reduce such situations
– are there downsides of avoiding vulnerability as a consumer?
The role of public (and Government) information Messages.

How corporate branding has taken over America – (and so why marketing needs
transforming)
http://www.guardian.co.uk/books/2010/jan/16/naomi-klein-branding-obama-america

Starbucks: the marketing of ethics (so is the transformational?)
http://www.tradingvisions.org/content/starbucks-marketing-ethics


                                                                                     18
Do you know any shopaholics – is it fun or a serious problem?

On-line support group for over-spenders
http://www.donotgiveup.net/S.T.O.P.htm

Shopaholics Anonymous!
http://www.shopaholicsanonymous.org/

A video case study
http://www.theshulmancenter.com/Secret_Lives_Diane.html


Imagine going shopping as...
      a visually impaired person,
      disabled,
      poor,
      old
      or even black!

Video of a black person shopping.................

http://www.youtube.com/watch?v=yAkDHuimJRc

.................Issues emerging............????

+ Should government ever spend money telling us what to do?




                                                                19
Week 8 - Anti-capitalist and other market non-conformists: A trend or escape?
A look at various ways in which individuals and groups resist and reject the
dominance of the market: from voluntary simplifiers and ‘Freegans’ to ‘Adbusters’
and anti-capitalist protest groups. A threat or friend to the marketing industry and how
has it responded?

Key Concepts: ‘having and being’, Voluntary simplifiers, sustainable and green
consumption, green-washing, downsizing, neo-liberal hegemony, escaping the market,
alternative ‘consumer’ lifestyles, ‘situationalists. ’

Key reading:, Cohen and Taylor Escape Attempts the theory and practice of
resistance to everyday, chapter 1
 or Shankar, A. and Fitchett , J Having, Being and Consumption, Journal of
Marketing Management, Vol 18, Issue 5/6
Or McDonald, S. et al (2006) Towards sustainable consumption: Researching
Voluntary Simplifiers. Psychology and Marketing, vol 23 (6)

Seminar: You must try to attend this seminar without wearing or having any
brands on your person! I will.......
What motivates people to reject aspects of the marketplace, to look to downsize, to
escape from consumption? The idea of a spectrum of resistance – where are you on
this? What do anti-capitalist want to replace the market with? The ethics and efforts of
Freeganism?.

Some interesting anti-capitalist/ non-conformist sites

Culture jamming: Parts 1 and 2
http://www.guardian.co.uk/books/2000/apr/10/extract
http://www.guardian.co.uk/books/2000/apr/10/extract1

https://www.adbusters.org/ +
http://freegan.org.uk/

Anti capitalist theory http://pubs.socialistreviewindex.org.uk/isj88/harman.htm

Anti-capitalist stance on the BIG SOCIETY
http://www.metamute.org/en/content/welcome_to_the_big_society

http://www.downthelane.net/index.php

http://www.downsizingexpert.co.uk/




                                                                                     20
Week 9 – Feminism and Queer theory + Public & Government communication
campaigns
How do feminist and queer perspectives impact on our understanding of promotional
communications and its practices?

The Government, through the Central Office of Information (COI), has consistently
been the biggest advertiser in the UK for many years. The relationship between
government and the PR industry is intimate –many top lobbyist and political advisors
having started their careers in PR (including David Cameron). In this session we
investigate the uses of public information campaigns asking about their efficacy,
ethics, purpose (and possible hidden agenda).

Key Concepts: Gender, subjectivity, social roles including, androcentrism, sexuality -
socially constructed or? , reflectivity and reflexivity, gender roles and power,
stereotyping + Ideology and social engineering

Key reading: Queer visibility in commodity culture
http://www.jstor.org/pss/1354421

We're Here, We're Queer, and We're Going Shopping! A Critical Perspective on the
Accommodation of Gays and Lesbians in the U.S. Marketplace
http://www.informaworld.com/smpp/content~db=all~content=a904830726


Right hand ring campaign: case study
http://www.umich.edu/~sapac/sia/2007/Diamonds.html
http://www.msnbc.msn.com/id/4000827


Government campaigns
http://coi.gov.uk/

Seminar: Assignment 1: This session is dedicated to the presentation of each team’s
communication campaign for assignment one (above for full details).

Note: The presentations may take place on different day/time to normal seminar slots
as the audience will include a member of the organisation you have been working for




                                                                                     21
Week 10 - NGO’s, Pressure groups and Trade Unions
There are literally thousands of such organisations operating in the U.K. all with
social and often political agendas. This session looks at their typical intensions and
how they often become the voice for others. It also explores the way that the external
environment both reports them and often limits how they can communicate to a
broader public. Film: Bread and Roses

Key Concepts: Campaigning, activism, workers rights, immigrant workers, inside-
outside groups, minimum wage.

Key reading: Film about workers rights, immigration and voice Bread and Roses
http://www.film4.com/features/article/ken-loach-on-bread-and-roses
http://www.metacafe.com/watch/4200435/bread_and_roses_movie_trailer/
http://en.wikipedia.org/wiki/Bread_and_Roses
http://www.flixster.com/movie/bread-and-roses

Clearers dispute in Britain
http://thecommune.wordpress.com/2010/05/18/gains-from-ubs-cleaners-dispute/

McNair, B. (2003) An introduction to Political Communication, Routledge. Chapter 8

Useful directory of UK pressure groups
http://portal-live.solent.ac.uk/library/subject_guides/general_and_reference/
pressure_groups.aspx

A set of lecture notes will also be placed on mybu


Seminar: This session is dedicated to offering feedback on each team’s assignment
one (probably not the mark by this stage) and discussing any final issues for
assignment two (see assignment details above for more details)




_________________________________________________________________




Week 11 – No lecture session this week – time dedicated to assignment

Seminar: Session replaced by assignment tutorial sessions – see note for details of
precise time of these




                                                                                   22
23
INDICATIVE KEY LEARNING RESOURCES

Academic journals provide the scholarly underpinning for the unit. Contemporary
examples can be found in professional publications. Students will therefore be
expected to consult a wide range of literature including:

 Journal of Marketing Communications; European Journal of Communication;
Harvard International Journal of Press/Politics; Journal of Political Marketing; Journal
of Public Affairs; Journalism Studies; Journalism and Mass Communication
Quarterly, Journal of Public Relations, Journal of Public Relations research,
Consumer, Cultures and Markets, Journal of Consumer Research.

Students should also take a keen interest in current affairs that touch one or are about
the kinds of individuals and groups normally associated with being on the margins of
the mainstream (protest groups etc).


Reading list
There s no core text given the nature of the unit. However the following touch on
many aspects we cover, albeit at times in a subtle manner


Cohen, S. and Taylor, L. (1992) Escape Attempts the theory and practice of resistance
to everyday, Routledge.
Fielder, K (2007) Social Communication, Psychology Press
Goffman, E. (1990) The presentation of Self in Everyday life. Penguin; New Ed
edition

Leiss, W. Kline, S. Botterill, K.(2005) Social communication in advertising:
consumption in the mediated marketplace, Routledge.


McQuail, D. (2005) McQuail’s Mass Communication theory. Sage.


Rice, R. and Atkin, C (2001) Public Communication Campaigns. Sage


Other texts


Andreason, A. (1994) Social marketing: Its definitions and domain. Journal of Public
Policy and Marketing, Vol 13



                                                                                       24
Alwist, L. and Donley, T. (1996) The low income consumer. Adjusting the balance of
exchange. Sage.

Andrews, C., and Holst, C. B., “The real meaning of “inwardly rich”, Journal of
Voluntary Simplicity, 1998, May 28

Arnold, E. (2007) Should consumer citizens escape the market? The annals of
American academy of political and social science, Vol 611 No 1

Armstrong, Ketra L (1999) Nike´s Communication with Black Audiences. Journal of
Sport and Social Issues, 23, pp. 266-286.

Atton, C. (2001) Alternative Media. London, Sage.

Bohner, G. and Wanke, M. (2007) Attitudes and Attitude Change, Hove, Psychology
Press.

Burton, D (2000) Ethnicity, Identity and Marketing: A Critical Review. Journal of
Marketing Management 16, pp. 853-877. Available at: http://www.informaworld.com/
smpp/content~db=all~content=a919008169

Broadfoot, K., & Munshi, D. (2007). Diverse voices and alternative rationalities:
Imagining forms of postcolonial organizational communication. Management
Communication Quarterly, 21, 249-267

Bruning, S. Langenhop, A. and Green, K. (2004) Examining city–resident
relationships: linking community relations, relationship building activities, and
satisfaction evaluations. Public Relations Review, Vol 30 No 3

Clough, P. and Barton, L. (1999) Articulating with Difficulty: Research voices in
inclusive education. Sage

Cherrier, H, and Murray, J., “Drifting away from excessive consumption: a new social
movement based on identity construction”, Advances in Consumer Research,
2002, Vol. 29, p.245-247

Coleman, S. (1997) Stilled Tongues: From soapbox to sounbite, Porcupine Press

Cox, R. (2006) Environmental Communication and the Public Sphere. London: Sage

Craig-Lees, M., and Hill, C., “Understanding voluntary simplifiers”, Psychology &
Marketing, 2002 Vol. 19(2), p. 187–210

Csikszentmihalyi, M. ( 2000) The Costs and Benefits of consuming, Journal of
Consumer Research, Vol 27: September


                                                                                    25
Csikszentmihalyi, M. ( 1999). If We Are So Rich, Why Aren’t We Happy? American
Psychologist, 54(10), 821-82
Dahlgren, P. (1996) Media logis on cyberspace; Repositioning journalism and its
publics. Javnost/The public, Vol 3 No 3

Downing, J. Ford, T. and Gill, G. (2001) Radical Media: Rebellious Communication
and Social Movements, Sage

Dutta, M. and Basu, A. (2008) The Past, Present, and Future of Health Development
Campaigns: Reflexivity and the Critical-Cultural Approach. Health Communication,
Vol 23 No 4

Dutta-Bergman, M (2005) Civil Society and Public Relations: Not So Civil After All.
Journal of Public Relations Research, Vol 17 No 3

Edwards, L. (2008) 'Pr Practitioners’ Cultural Capital: An Initial Study and
Implications for Research and Practice', Public Relations Review, 34, pp. 367-372.

Ehninger, D. Gronbexk, B. McKerow, R. Monroe, A. (1982) Principles and Types of
Speech Communication. Foresman and Company

Elias, N. (1978) The civilising process. The history of manners. Oxford, Blackwell

Fukuyama, F. (1995) Trust. New York, The free press.

Gabriel, Y. and Lang, T. (2006) The Unmanageable Consumer: Chapter 7 Consumer
as Victim and chapter 9 Consumer as activist

Gilg, A. Barr, S and Ford, N. (2005) Green consumption or sustainable lifestyles?
Identifying the sustainable consumer. Futures, Vol 37 No 6

Gamucio Dragon, A. (2001) Making waves: Stories of participatory communication
for social change, New York, Rockefeller Foundation

Hastings, Gerard (2007) Social Marketing: Why Should the Devil have all the Best
Tunes? Oxford: Butterworth – Heinemann.

Herman, E and Chomsky, N (1988) Manufacturing consent The Political Economy of
the Mass Media, Brodley Head.

Hertz, R. (1997) Reflexivity and Voice, (ed) Sage

Hirschman, Elizabeth C. (1992), "The Consciousness of Addiction: Toward a General
Theory of Compulsive Consumption," Journal of Consumer Research, 19
(September), 155-179.


                                                                                     26
Hodges, C. E.M. and McGrath, N. (2010) Communication for social transformation.
In: Edwards, L. and Hodges, C. E.M., eds. Public Relations, Society and Culture:
Empirical and theoretical explorations. London: Routledge.

Holt, D. (2002) Why Do Brands Cause Trouble? A Dialectical Theory of Consumer
Culture and Branding. Journal of Consumer Research, Vo 29 No 1 l


McDonald, S. et al (2006) Towards sustainable consumption: Researching Voluntary
Simplifiers. Psychology and Marketing, vol 23 (6)


McRobbie, A. (2007) Top Girls? Young women and the post-feminist social contract.
Cultural Studies, Vol 21 p 718-737



 Ng, Sik Hung (2007) Language-Based Discrimination: Blatant and Subtle Forms.
Journal of Language and Social Psychology, 26 (2) pp. 106-122.


Noelle-Neumann, E. (1984). The Spiral of Silence. University of Chicago, Chicago

O'Shaughnessy, O'Shaughnessy J. and Jackson N. (2007) Reply to criticisms of
marketing, the consumer society and hedonism. European Journal of Marketing, Vol
41 No 1 / 2


Planalp, S. (1999) Communicating Emotion. Social, Moral, and Cultural Processes.
Cambridge University Press

Robillard, A. (1997) Communication problems in the intensive care unit, in
Reflexivity and Voice, (Ed) Hertz, R. (1997) Sage

Sandlin, J. andCallahan, J. (2009) Deviance, dissonance, and development, Journal of
Consumer Culture, Vol 9 No 1


Semin, G. And Fiedler, K. (1996) Applied Social Psychology. Sage.

Servaes, Jan (Ed.,) (2008) Communication for Development and Social Change.
London: Sage.

Sheath, j. Sisodia, R. (2005) A dangerous divergence: Marketing and society. Journal
of public policy and marketing, Vol 24.


                                                                                   27
Spring, J. (2002) Educating the consumer-citizen; Ahistory of the marriage of schools
and advertising and media. Lawrence Erlbaum.

Thompson, E. P. 1991. Customs in Common. London: Merlin Press.

Thurlow, C. (2004) Naming the “Outsider Within”. Homophobic Perjoratives and the
Verbal Abuse of Lesbian, Gay and Bisexual High-School Pupils” Journal of
Adolescence, 24 pp.25-38.


Valentine, Gill. 2001. Social Geographies: Space and Society. Harlow: Prentice Hall.

Weisbrod, B. (1998) To Profit or Not to Profit. The Commercial Transformation of the
Non-profit Sector. Routledge

Wichroski, M. Breaking Silence in Reflexivity and Voice, (Ed) Hertz, R. (1997) Sage


Zavestoski, S., “The Social–psychological bases of Anticonsumption attitudes”,
Psychology & Marketing, 2002, Vol. 19(2) p. 149–165.




                                                                                   28
Links to other reading on the internet (live at the time of putting the
unit together)

Week 1


Link to lots of books on social communications http://www.google.co.uk/#q=social
+communications&hl=en&safe=off&sa=N&rlz=1R2GGIT_en-
GB&prmd=b&source=univ&tbs=bks:
1&tbo=u&ei=k8RbTMX6Bcq6jAfnlMnxAw&oi=book_group&ct=title&cad=bottom-
3results&resnum=11&ved=0CEYQsAMwCg&fp=4826297cf494b1ee


Commercial use of social communications:

Social communications and advertising

http://books.google.co.uk/books?hl=en&lr=&id=tCFxM82-
w10C&oi=fnd&pg=PR9&dq=social+communication+theory&ots=zzHQak-
K1w&sig=Midum804pPhuDbvP8E4PWJ9AzGw#v=onepage&q=social
%20communication%20theory&f=false

http://www.psypress.com/social-communication-9781841694283

http://www.amazon.co.uk/Social-Communication-Advertising-Consumption-
Marketplace/dp/0415966760

http://nim.goldsmiths.ac.uk/papers/as-published-in-proceedings-p19.pdf


IPA site about commercial social communications

http://www.ipa.co.uk/content/IPA-Social

Lifestyle and Social Class
http://esr.oxfordjournals.org/content/19/1/97.abstract


Poverty as we know it: Media portrayals of the poor
http://poq.oxfordjournals.org/content/64/1/53.full.pdf




Comic superhero Echo fights stereotypes of deaf people



                                                                              29
http://www.guardian.co.uk/science/blog/2010/jul/20/comic-­‐superhero-­‐
echo-­‐stereotypes-­‐deaf

Week 2

Changing attitudes to disability via sports coverage
http://www.london2012.com/blog/2009/08/changing-attitudes-to-disability-is-up-to-
all-of-us.php

Studying the commercialization of sport: The need for critical analysis http://
www.physed.otago.ac.nz/sosol/v1i1/v1i1a6.htm

Sports fans – losing or gaining power?
http://www.prospectmagazine.co.uk/2010/08/footballs-new-age-of-fan-power/


Week 3

Synopsis of many pertinent theories (as a starting point)
http://www.utwente.nl/cw/theorieenoverzicht/


Amplification of risk theory (may explain limited contact with some groups)

http://www3.interscience.wiley.com/journal/119462808/abstract?
CRETRY=1&SRETRY=0




Week 4
A comprehensive resource on social capital research http://
www.socialcapitalresearch.com/


Talking up Social Capital: An Analysis of Social Voice.
http://opus.bath.ac.uk/15972/1/0609.pdf

Article from Guardian about connected communities
http://www.thersa.org/projects/connected-communities


Poor people, poor places, and poor health: the mediating role of social networks and
social capital
http://www.sciencedirect.com/science?
_ob=ArticleURL&_udi=B6VBF-42HFVJ8-3&_user=1682380&_coverDate=05%2F3
1%2F2001&_rdoc=1&_fmt=high&_orig=search&_origin=search&_sort=d&_docanc

                                                                                  30
hor=&view=c&_searchStrId=1454764185&_rerunOrigin=scholar.google&_acct=C00
0011378&_version=1&_urlVersion=0&_userid=1682380&md5=35c16d3b2c71c36e5
251020f9c845d92&searchtype=a


Changing negative attitudes towards persons with physical disabilities: an
experimental intervention http://onlinelibrary.wiley.com/doi/10.1002/casp.849/
abstract


Week 5

New age traveller
http://books.google.co.uk/books?
hl=en&lr=&id=3UoTh67AUzwC&oi=fnd&pg=PR7&dq=new+age+travellers+and
+consumption&ots=IkuahFxAop&sig=8_g_p4cC2Skk_Cun3L-
PLNbF7Bw#v=onepage&q=new%20age%20travellers%20and
%20consumption&f=false

INCIDENTS IN A GYPSY'S LIFE
http://website.lineone.net/~rtfhs/pubs3.html

Local economic trading schemes and their implications for marketing assumptions,
concepts and practices
http://www.emeraldinsight.com/journals.htm?articleid=865306&show=html

Keeping Your Distance: Group Membership, Personal Space, and Requests for Small
Favors
http://onlinelibrary.wiley.com/doi/10.1111/j.1559-1816.1988.tb00019.x/abstract




Paralanguage – relating to how we communicate


http://www.esl-lab.com/para.htm


http://en.wikipedia.org/wiki/Paralanguage

http://anthro.palomar.edu/language/language_6.htm

http://www.oppapers.com/essays/Use-Paralanguage-Kinesics-Everyday-Life/4208

http://www.amazon.co.uk/Personal-Impact-Presence-Paralanguage-Communication/
dp/1856192571

                                                                                   31
http://www.transtutors.com/homework-help/Organizational+Behavior/Managing
+Communication/body-language-paralanguage.aspx


http://www.youtube.com/watch?v=N2q-3dZuDiw


Proxemics - i.e. personal space understanding

http://www.youtube.com/watch?v=Q4thuphuWko&feature=related

http://www.youtube.com/watch?v=Pmc9JItJ0C4&feature=related


Language as the “Ultimate Weapon” in Nineteen Eighty-Four
http://www.sysdesign.ca/archive/berkes_1984_language.html

http://everything2.com/title/Orwellian


Language-Based Discrimination Blatant and Subtle Forms
http://jls.sagepub.com/content/26/2/106.abstract

Language, Power, and Intergroup Relations
http://onlinelibrary.wiley.com/doi/10.1111/0022-4537.00108/abstract

Language and power
http://books.google.co.uk/books?
hl=en&lr=&id=ZRHCNMN3qqUC&oi=fnd&pg=PR8&dq=language+and
+power&ots=5FAcsGszTj&sig=8maev8hRwv1zYPJ-
AhdcWEJJMac#v=onepage&q&f=false


Week 6


MUTE – alternative takes on contemporary culture and society
http://www.metamute.org/


News Cultures and New Social Movements: radical journalism and the mainstream
media
http://www.informaworld.com/smpp/content~db=all~content=a713773380

Articles on Radical journalism

                                                                                32
http://www.newstatesman.com/200309290005
http://www.alternativevoice.com.au/


Indymedia Journalism: A Radical Way of Making, Selecting and Sharing News?
http://jou.sagepub.com/content/4/3/336.abstract


Indymedia site http://www.transformationsjournal.org/journal/issue_10/
article_08.shtml


Community radio tool kit
http://www.communityradiotoolkit.net/


Beyond the Studio: A Case Study of Community Radio and Social Capital
http://www.cbonline.org.au/ejournal/acbs_issue1/iss1_art4.pdf



Private passion, public neglect: The culturall status of radio.
http://ics.sagepub.com/content/3/2/160.abstract


Community media association
http://www.commedia.org.uk/


Towards professional participatory storytelling in journalism and advertising http://
firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/viewArticle/1257/1177

Beyond Advertising and Journalism: Hybrid Promotional News Discourse
http://das.sagepub.com/content/15/5/553.abstract


Beauty...and the Beast of Advertising http://www.medialit.org/reading_room/
article40.html


Week 7


Video about what transformative marketing and consumer research is
http://www.youtube.com/watch?v=t6vci0G_GCU



                                                                                        33
Critical Consumer Education: Empowering the Low-Literate Consumer
http://jmk.sagepub.com/content/25/2/153.abstract


An Enlargement of the Notion of Consumer Vulnerability
http://jmk.sagepub.com/content/28/2/183.abstract


A case for transformative marketing http://acrwebsite.org/
Carlo_Mari_JME_Education_and_TCR.pdf


Marketing Means and Ends for a Sustainable Society: A Welfare Agenda for
Transformative Change
http://jmk.sagepub.com/content/30/2/112.abstract

Building Understanding of the Domain of Consumer Vulnerability

http://jmk.sagepub.com/content/25/2/128.abstract


Marketplace Experiences of Consumers with Visual Impairments: Beyond the
Americans with Disabilities Act
http://www.atypon-link.com/AMA/doi/abs/10.1509/jppm.20.2.215.17369

Surviving in a Material World: Evidence from Ethnographic Consumer Research on
People in Poverty
http://jce.sagepub.com/content/30/4/364.abstract?
ijkey=e3e2b0312f4d3ec602013ecf99fa7fa80b25318e&keytype2=tf_ipsecsha


Consumer Culture and the Culture of poverty: Implications for Marketing theory and
Practice
http://mtq.sagepub.com/content/2/3/273.abstract?
ijkey=f3b446264e6fe71fb734c31f85518f2c6823ea44&keytype2=tf_ipsecsha

Do the Poor Pay More for Food? An Analysis of Grocery Store Availability and
Food Price Disparities
http://onlinelibrary.wiley.com/doi/10.1111/j.1745-6606.1999.tb00071.x/abstract



                                                                                 34
Consumer vulnerability to scams, swindles, and fraud: A new theory of visceral
influences on persuasion http://onlinelibrary.wiley.com/doi/10.1002/mar.1029/
abstract;jsessionid=FD157F00827A812280F00B3AC8BB7D67.d01t01


Hirschman, Elizabeth C. (1992), "The Consciousness of Addiction: Toward a General
Theory of Compulsive Consumption," Journal of Consumer Research, 19
(September), 155-179.
http://www.jstor.org/stable/2489326



Compulsive buying: An examination of the consumption motive
http://onlinelibrary.wiley.com/doi/10.1002/(SICI)1520-6793(199612)
13:8%3C741::AID-MAR2%3E3.0.CO;2-F/abstract


Exploring Addictive Consumption of Mobile Phone Technology
http://smib.vuw.ac.nz:8081/www/anzmac2005/cd-site/pdfs/12-Electronic-Marketing/
12-James.pdf


The Lived Experiences of Women as Addictive Consumers
http://www.jrconsumers.com/academic_articles/issue_4/Eccles.pdf




Week 8


Understanding individual decision-making for sustainable consumption (about
voluntary simplifiers)
http://homepages.see.leeds.ac.uk/~leckh/leeds04/2.5Young%20et%20al.pdf

Individual responsibility versus collective action: An examination of the impact of
environmental advertising
http://www.green-blog.org/2010/08/19/individual-responsibility-versus-collective-
action-an-examination-of-the-impact-of-environmental-advertising/


THIRD MILLENIUM LIFESTYLES: VOLUNTARY SIMPLIFIERS


                                                                                      35
http://smib.vuw.ac.nz:8081/www/ANZMAC1999/Site/C/Craig_Lees.pdf


Culture Jam: The Uncooling of America
http://www.disenchantmentville.com/books/culturejam.shtml


Anti-capitalist movements
http://docs.google.com/viewer?a=v&q=cache:2qoYGUJfW1YJ:https://lra.le.ac.uk/
bitstream/2381/3332/1/LMDG-Harvie%2520in%2520Bonefeld%2520(ed.).pdf+anti
+capitalist
+movements&hl=en&gl=uk&pid=bl&srcid=ADGEEShpyXB81uPTvxlHbuT6jLi6Wi
gZ0dREg-
yiv3UtFMU4SLdhBtFwVBftAeOBpWMpcihMkNjIwfZFAqibOcgqIKwfwUZDZbG
VTuF1DzRfR0Q8RUOfWAxfs62R39BS5enhrTOvsfV_&sig=AHIEtbQmWFQu3b8P
YDhurdGNYksU5OekOQ


Moral Panics and anti-capitalist activists
http://docs.google.com/viewer?a=v&q=cache:
3xdZK_50qJQJ:www.internetjournalofcriminology.com/Donson%2520et%2520al
%2520-%2520Folkdevils.pdf+anti
+capitalist&hl=en&gl=uk&pid=bl&srcid=ADGEESiC6x_Q6nn5opAjQvoPIOLWd9
Doba2rPlNbNFFEruBXJpZzqVzQlYASvRCPjawAZUOyRUuXPKk0NbS93gG-9sxx
K7Jh2N65JedjgCRaBKG9OJiM-
cInaxMEsQzI4FHhbyujANjs&sig=AHIEtbStWaxO28DSMwpIXwg_zw-DCX9hww


Even Newer Social Movements? Anti-Corporate Protests, Capitalist Crises and the
Remoralization of Society
http://org.sagepub.com/content/10/2/287.abstract

Anti-consumption and resistance resource http://www.business.auckland.ac.nz/
Schoolhome/Research/Researchgroups/
InternationalCentreforAntiConsumptionResearch/Completedresearchprojects/
ICARSymposium2010/tabid/1688/Default.aspx

No impact year – a project by a family living in Manhattan
http://www.noimpactdoc.com/about.php


Culture Jamming: The revolutionary Impulse
http://morethanone.pbworks.com/f/Culture_Jamming_.pdf




                                                                                  36
Week 9

We're Here, We're Queer, and We're Going Shopping!
A Critical Perspective on the Accommodation of Gays and Lesbians in the U.S.
Marketplace
http://www.informaworld.com/smpp/content~db=all~content=a904830726



The Meanings of Lesbian and Gay Pride Day: Resistance through Consumption and
Resistance to Consumption
http://jce.sagepub.com/content/30/4/392.abstract?
ijkey=42b375f5b702234d08f47963857d39e04d1d258a&keytype2=tf_ipsecsha


Queer visibility in commodity culture
http://www.jstor.org/pss/1354421


The Gay Family in the Ad: Consumer Responses to Non-traditional Families in
Marketing Communications
http://www.informaworld.com/smpp/content~db=all~content=a919008415


Queer Theory
http://gaq.sagepub.com/content/38/1/67.abstract


Week 9 =- part 2


Government Public Relations: A reader http://www.routledge.com/books/details/
9781420062779/
Citizenship and social communications
http://ebooks.cambridge.org/ebook.jsf?bid=CBO9780511664113


Local government public relations and the local press http://www.informaworld.com/
smpp/content~content=a755551862~db=all~jumptype=rss


                                                                                 37
The Central Office of Information
http://coi.gov.uk/




Week 10
Charity comms – an organisation advising the sector
http://www.charitycomms.org.uk/


Charity communications: the future
http://www.ngomedia.org.uk/news/130/44/Charity-communications-the-future/


Legitimacy and the Role of UK Third Sector Organizations in the Policy Process

http://www.springerlink.com/content/h327352108756738/


Trade Unions
http://www.guardian.co.uk/politics/tradeunions


Trade Union reputation
http://www.unionhistory.info/reports/index.php


Trade Union communication awards
http://www.tuc.org.uk/union/tuc-18171-f0.cfm


Cleaners protest in Canary Wharf http://www.independent.co.uk/news/business/news/
hsbc-revalues-its-invisible-night-workers-564955.html

Canary Wharf’s bankers don denim, brace for protests
http://blogs.reuters.com/reuters-dealzone/2009/04/02/canary-wharfs-bankers-don-
denim-brace-for-protests/




                                                                                  38
Other Websites that may be of interest

Watching lobbyist activities http://www.corporatewatch.org/?lid=58

Fascinating history of mental illness http://www.bethlemheritage.org.uk/

Joseph Rowntree Foundation – researching and assisting the poor

http://iww.org.uk/bar
http://www.jrf.org.uk/work
http://www.jrf.org.uk/events (events they organise)

http://www.jrf.org.uk/work/workarea/unheard-voices-power-and-participation

Documentary on homelessness

http://www.youtube.com/watch?v=vgKMfLHcv64&feature=related




                                                                             39
Websites of organisation representing some of the marginal/ fringe groups we are
concerned with

You may find an organisation to focus on here for assignment 2


Travelers and Gypsies
http://kushtibok.co.uk/

Workers rights & Immigrant fair treatment

http://thecommune.wordpress.com/2010/05/18/gains-from-ubs-cleaners-dispute/

http://www.aimms.org/

Film about workers rights
http://www.film4.com/features/article/ken-loach-on-bread-and-roses
http://www.metacafe.com/watch/4200435/bread_and_roses_movie_trailer/
http://en.wikipedia.org/wiki/Bread_and_Roses
http://www.flixster.com/movie/bread-and-roses
(see what people said of the film)




Homeless
http://www.crisis.org.uk/
http://england.shelter.org.uk/

Learning disability
http://dorset.ldpb.info/

Disabled into work
http://www.enham.org.uk/

Disabled action groups

http://www.bjdd.org/new/100/100_103to107.pdf

Disabled direct action group on facebook
http://www.facebook.com/group.php?gid=5192342478




Prison/probation
http://www.nacro.org.uk/
http://www.prisonvoice.com/

                                                                              40
http://www.btguk.org/
http://www.prisonersfamilies.org.uk/ContactUs/
http://www.pffs.org.uk/site/contact/
http://www.prisonadvice.org.uk/
http://www.dorset-probation.gov.uk/about-us
http://lcjb.cjsonline.gov.uk/Dorset/2669.html

Mental heath
http://www.dorsetmentalhealthforum.org.uk/

Domestic violence
http://www.womensaid.org.uk/
http://refuge.org.uk/

Sex workers union
http://www.iusw.org/node/1


Right to stay/ anti-gentrification movements


http://www.metamute.org/en/content/going_nowhere_or_staying_put
http://www.autonomousgeographies.org/
http://www.stmichaelsestate.ie/about/about_us_eng.html



Academic project http://www.autonomousgeographies.org/
Defending Brixton market http://www.friendsofbrixtonmarket.org/
A local council housing protests group http://www.stmichaelsestate.ie/
A local housing protest group in Chicago http://www.thepilsenalliance.org/




Protest about developers/ community
http://www.gamesmonitor.org.uk/taxonomy/term/153/all We shall not be moved –
east end

Protest about the London Olympics

http://www.nolondon2012.org/
http://www.nogoe2012.com/
http://www.timeout.com/london/features/1501/The_travellers_tale-
real_stories_behind_the_2012_Olympics.html



                                                                               41
http://www.thisislocallondon.co.uk/news/
8131326.Protest_group_formed_against_Streatham_ice_rink_plan/

Debunking the Olympic myth http://www.gamesmonitor.org.uk/



Fascinating project that has mapped the effects of the Olympics site since London
won the bid http://www.spectacle.co.uk/projects_page.php?id=175

Protest against corporate world

http://www.gamesmonitor.org.uk/
http://www.lifeisland.org/
http://www.spacehijackers.co.uk/html/projects/freehackney/index.html
http://www.commondreams.org/headline/2010/03/08-5




Community Groups
http://www.stpaulsunlimited.org.uk/


Preserve our grounds
http://www.spiritofshankly.com/news/No-to-a-Ground-Share!.html
http://www.prisonersfamilies.org.uk/

Addiction
http://www.addaction.org.uk/?page_id=1697




                                                                                    42
Online resources connected to social-psychology experiments & the ideas of
social engineering

http://www.prisonexp.org/documentary.htm


http://video.google.com/videoplay?docid=5474164325345921501#

http://www.youtube.com/watch?v=RKW_MzREPp4

Series of videos on the prison experiment

http://www.youtube.com/watch?v=rmwSC5fS40w&feature=related

http://www.youtube.com/watch?v=W1HeYnmbTz8&feature=related

http://www.youtube.com/watch?v=EjQsLybhDyU&feature=related


Reflections on it by the participants

http://www.youtube.com/watch?v=Z0jYx8nwjFQ&feature=related


http://en.wikipedia.org/wiki/Stanford_prison_experiment

http://en.wikipedia.org/wiki/Milgram_experiment


Milgrams test - updated Stamford experiment

http://www.youtube.com/watch?v=BcvSNg0HZwk&feature=related




BBC experiment about hierarchy

http://www.bbcprisonstudy.org/

http://onlineclassroom.tv/psychology/catalogue/understanding_psychology/
the_bbc_prison_study#header

http://www.youtube.com/watch?v=7mhzFCglnIA

http://www.youtube.com/watch?v=n9WHay0x2t8&feature=related


                                                                             43
http://news.bbc.co.uk/1/hi/world/europe/8571929.stm


The Asch experiment

http://www.youtube.com/watch?v=iRh5qy09nNw&feature=related

http://www.youtube.com/watch?v=TYIh4MkcfJA&feature=related




The bystander effect

http://www.youtube.com/watch?v=vwMMMPjOW4g&feature=fvw

http://www.youtube.com/watch?v=OSsPfbup0ac&feature=related


Smoke filled room effect

http://www.youtube.com/watch?v=KE5YwN4NW5o&feature=related


http://en.wikipedia.org/wiki/The_Experiment


Race - Black person shopping


http://www.youtube.com/watch?v=yAkDHuimJRc
http://www.youtube.com/watch?v=yAkDHuimJRc

Change blindness

http://www.youtube.com/watch?v=yqwmnzhgB80&feature=related


Social experiment to tackle poverty – this is long

http://www.youtube.com/watch?v=0zvrGiPkVcs


the power of language
http://www.youtube.com/watch?v=uITbNDUVX_8


                                                             44
Simple sign order experiment

http://www.youtube.com/watch?v=MEL_W-YbgSY&feature=related


Induced learned helplessness

http://www.youtube.com/watch?v=gFmFOmprTt0&feature=related


Gay or straight experiment!!!

http://www.youtube.com/watch?v=g2zCwuIPKN4&feature=related

Simple gender sign study

http://www.youtube.com/watch?v=a71h6LZKXTc


Subliminal ad tests

http://www.youtube.com/watch?v=3iJWyiaXLLw&feature=related




                                                             45

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Social communication unit guide

  • 1. http://openlearn.open.ac.uk/mod/oucontent/ view.php?id=397437 check this out ou stuffo n social marketing Bournemouth University Media School BA Marketing, BA Public relations, BA Advertising and Marketing communications Unit: Social Communications Tutor Richard Scullion 1
  • 3. Unit title Social Communication Level H Credit value 20 (ECTS equivalent credit value) PRE-REQUISITES AND CO-REQUISITES None beyond completing levels C and I successfully Rationale At its core social communications in this unit is defined as the use of communication that has some form of social action as its primary purpose. In essence the unit focuses on organizations, groups and individuals who might be considered at the margins or fringes of mainstream society – particularly in relation to commercial marketing and communication activity. It is designed to help students gain understanding of the pertinent issues they face, to then reflect on these in order to gain empathy and so be in a better position to develop communication strategies and campaigns for, or to, such groups. As way of illustration the kinds of groups/organizations and issues we are talking about range from promoting the arts through to defending human rights, from governmental public information campaigns (i.e. healthy lifestyles) to trade unions. Societal groups may include; travellers and Gypsies, the disabled, prisoner families, gay lesbian and transsexuals, the poor, communities who are resisting displacement, those with mental illness, sex workers, unemployed, immigrants, low paid/ exploited workers, homeless........and others you may have a particular interest in. Linkages with other units The links will be implicit – in most cases you will be able to use your understanding of advertising, Public Relations and marketing promotion gained from other units – but crucially only when appropriately adapted to the unique circumstances of an essentially non commercial environment. 3
  • 4. AIMS 1. Develop a critical understanding of the qualities and characteristics of what might broadly be called ‘not-for-profit’ organizations that makes their communications unique. Specifically communication practices that shape social issues and influence social and group identity 2. Gain an appreciation of the major perspectives and theoretical paradigms in the social communication not for profit literature and be able to relate this to communication issues 3. Evaluate the role of marketing communications in the current practice of not for profit organizations INTENDED LEARNING OUTCOMES Having completed this unit the student is expected to: 1. Engage critically with the major intellectual perspectives in the area of not for profit communications 2. Assess a range of current practices that not for profit organizations employ to get their message(s) to their stakeholders 3. Develop the skills and empathy required to be able to offer appropriate communication strategies to the not for profit sector LEARNING AND TEACHING METHODS Lectures and seminars will draw on best practice and case studies. Current practice will be integrated into this unit through monitoring of, and contact with, various parts of the not for profit industry. This association ensures that our students get the optimum balance between practical skills and a solid academic foundation. In this unit students will be expected to make a valuable contribution to the seminars through leading discussion topics via prepared reading of both academic work and relevant material produced by organizations that practice (or could/should practice) social communications. ASSESSMENT 4
  • 5. Summative Assessment This unit will be assessed by 100% coursework, up to an equivalent of 5,000 words, which will address all learning outcomes. Indicative Assessment Information Typically students will be assessed by their formal contribution in seminar presentation and leading discussions and in a written piece of work, each accounting for 50% of the total assessment in this unit. Assignments This unit is assessed by two pieces of work (each contributing 50% of the total unit mark). Assignment one: Responding to a real brief given to you from an organisation who deals with a marginal group who have very little voice in society. The first assignment is to be completed in small teams (probably 4’s – you are free to get into teams from within your seminar group). In week 2 (week of October 11th) a full briefing will take place – YOU MUST ATTEND THIS. Exact time place and day ASAP. Social communication unit – assessment 1 process In response to the brief your team have to develop a communication campaign that delivers on the brief and helps achieve the stated objectives. Each team to complete the following: 1. Make efforts to understand the situation that the organisation you are responding to face - their goals and problems, how they operate and organise, what matters most to them, how they currently communicate internally and – if at all – externally. Also consider how they could benefit more from their relationship with the umbrella organisation they are a member of (A for PF) 2. Carry out a piece of appropriate and justified research to help uncover insights that will help you develop your communications campaign 5
  • 6. 3. Select (and justify) a clear focus for your suggested communications campaign for the group. 4. Develop an outline communications campaign plan that you would recommend this organisation uses - which address the issue(S) you have selected to focus on (in point 3 above). It should include the campaigns objectives and strategy, the audience(s) and any priority if you have more than one audience, the message(s) you intend it to convey and how all of this is borne out of the core insight(s) you uncovered in your earlier analysis. It should finish with an explanation of how you suggest A f PF and the organisation you are responding to should measure the outcome of the campaign. 5. Prepare a presentation (as if you were speaking to the organisation itself) with the aim of convincing them that they should implement your communication campaign plan. Include in this at least THREE actual designed and mocked-up pieces of communication to illustrate the aesthetics, creative and tone of the campaign you are recommending. You have a maximum of 30 minutes to present this in week 9 (exact day and time to be confirmed – it may not be as per seminar slot on timetable) 6. Write up a brief leave-behind document that brings together all of the stages outlined above – explaining justifying and reflecting on your work. This should be no more than 3,000 words and is to be given in at the end of your team’s presentation in week 9. Your team gets a single team mark for this assignment. There should be clear evidence in the report that some of the theoretical and conceptual work covered in the unit was used to help you develop your communications campaign. It is hoped that a senior representative of the organisation you are ‘working for’ will watch your presentation and help me assess you. Hand-in: Presentations will take place in the week of November 29th (week 9) Marking Criteria - for assignment one (50%) Each of the 4 criteria is weighted equally. • Professionalism: Enthusiasm and supportive group dynamics of team members. A Demonstration of your determination to convince the client organization that you want to work with them and have appropriate empathy with their aims and members. Attention to detail and the way the document is put together. Thoughtful and consistent response to client questions. 6
  • 7. Structure: A Logical and comprehensive structure. Sensible linkages made between each presenter, appropriate pace of delivery. Document flows and is overtly linked to your presentation. • Analysis: Depth of understanding the organization, its problems, opportunities and priorities. Clarity of insight(s) gained from your research and justification for the research you decided to carry out. An ability to link this analysis to communication outputs. Focus on the most important points in the presentation itself so that a clear sense of what the communication campaign platform is and why you believe it is the best solution. • Plan: How well your communication campaign plan of action is linked to / addresses the important issues that arose in your analysis. Clear sense that you understand the appropriateness of your recommendations with regards to the nature of your chosen organization. How on brief, creative and innovative the one actual designed and mocked-up piece of communication is. Assignment two: Select one of the following titles and write a scholarly informed essay in response. This is to be completed individually. Choose ONE Marketing communication contributes to large sections of the UK population having little or no voice. Assess this statements merit. Draw from relevant theory and use contemporary examples to illustrate your arguments. You may wish to focus on one specific aspect of marketing communication and once specific group with little/no voice if you wish – please make this clear in your introduction. We live in a communicative culture yet the voice of many groups is rarely heard and many individuals feel mute. In what ways might social communications best address this situation? Draw from relevant theory and use contemporary examples to illustrate your arguments. You may wish to focus on one specific aspect of social communication and one specific group with little/no voice if you wish – please make this clear in your introduction. Commercial communication campaigns may be full of style but it is social communication campaigns that are full of substance. . Assess this statements merit Draw from relevant theory and use contemporary examples to illustrate your arguments. You should ensure the type(s) of social communication campaigns referred to are ones that are about giving voice to a marginalised or almost silent group(s). 7
  • 8. You must not choose an organisation working in the same sector as your assignment 1 project – if in doubt ask. Hand-in Friday December 17th at noon (last day of term) Marking Criteria - for assignment two (50%) • Deep reading on and around the subject & effective use of relevant literature (20%) • Integration of theory into your body of work (20%) • Use of contemporary examples that illustrate points you are making (15%) • Evidence of critical analysis over mere description, quality and coherence of your central argument(s) (35%) • Logical structure, professional presentation, appropriates referencing and standard of English (10%) INDICATIVE CONTENT The notion of empathy in communications Principles of social communication Social engineering and the role of communications in it Social and cultural capital Key ethical challenges facing those undertaking social communication Advocacy campaigns, NGO diplomacy, pressure groups and Justice Issues The idea of gaining voice and being voiceless Community and radical Media -voices from the ‘grassroots’ The Right to Know: Access to Information Rhetoric, language and paralanguage Advertising and public relations in the context of not for profit & government communications campaigns Green Marketing vs. Green Washing Term 1 – October 4th – December 17 (11 weeks) 8
  • 9. 9
  • 10. Indicative Programme There will be a 2 hour lecture session every week where the tutor (and occasional guest speaker) will use it to introduce topics and concepts that should help you think about the subject of social communication and marginalised groups. There will also be a 2 hour seminar/workshop each week where a combination of mini tasks, case study, discussion and - later in the term - student led assessed presentations/ discussions will take place. There is a total of 4 hours formal contact in this unit per week. Overview of the programme There is 1x2 hour lecture and 1x2 hour seminar session per week. Week Topic Topic 1 Introduction to unit Social engineering debate The voiceless and marginality 2 Guest talk: Alternative view of the Fans voice in sport: gone? Olympics 3 Communication theory Seeking the ‘invisible’ in Commercial communications 4 Social & Cultural Capital Building & losing social Capital 5 Guest Talk: Traveller & Gypsy The traveller & Gypsy voice + Communities language & paralanguage 6 Community and radical media Case study of St Michaels Estate 7 Transformative marketing + Marketing & consumption Guest talk on marketing & the poor creating problems 8 Market non-conforming Groups that reject the market 9 Feminism/Queer theory Assignment 1: presentations Public communication campaigns 10 NGO’s pressure groups and Unions Assignment 1 feedback 11 Assignment tutorials ..................................................... 10
  • 11. Week 1- What is social communication and why is it interesting/useful to study An introduction to the unit and some of the key theories that underpin it + starting to think about those with little or no voice + outlining the term ahead Key Concepts: Social communication, social marketing, Human rights and equality, empathy, voice and voicelessness. Key reading: Synopsis of spiral of silence theory http://oregonstate.edu/instruct/theory/spiral.html Robillard, A. (1997) Communication problems in the intensive care unit, in Reflexivity and Voice, (Ed) Hertz, R. (1997) Sage Seminar: The social engineering debate (with reference to some famous or infamous socio-psychological experiments) + the role of empathy in developing communications + experiencing voicelessness + introduction to the assignments & getting into small teams for assignment one. Two of the many examples of socio-psychological experiments we will discuss http://www.prisonexp.org/documentary.htm http://www.youtube.com/watch?v=iRh5qy09nNw&feature=related Getting to appreciate ‘voicelessness’ Short film about homeless voice less http://news.bbc.co.uk/1/hi/education/8091043.stm Crime victims and voice http://www.guardian.co.uk/world/2005/jan/11/law.ukcrime http://www.imdb.com/title/tt0940827/ Town without a voice ..... http://www.pressgazette.co.uk/story.asp?storycode=45148 11
  • 12. Week 2 – Guest speaker: Another view of the London Olympics: Mark Saunders from ‘Spectacle’ An organisation who has been documenting the effects of the London Olympics on East London since before the bid was successful. Mark will talk about the project (on- going) and some of the issues that come out of considering the Olympics in a new way (i.e. mega-events overriding the democratic process, so-called ‘regeneration’, right to stay, media bias, protest). Key concepts: Urban development and land grab, Notions of ‘Right to stay’, recording & documenting events as a form of protest, sport being over- commercialised by marketing activity Key readings: About spectacle’s project http://www.spectacle.co.uk/ projects_page.php?id=265 + http://www.spectacle.co.uk/projects_page.php?id=175 + Academic article about the ‘invisible’ aspects of the Olympics http://usj.sagepub.com/ content/early/2010/03/11/0042098009357351.full.pdf Seminar: Issues arising from the guest talk + What legacy will the Olympics leave and can we influence it via communications? + C4 coverage of the Paralympics: going for rating points or trying to change attitudes about disability? + Where’s the fans voice in sport? Olympic legacy =? Yes........ http://www.legacy-now.co.uk/ Maybe…….. http://www.regen.net/resources/BigIssues/69048/fair-games-london- olympics-2012/ No …… http://www.gamesmonitor.org.uk/node/911 Channel 4 and the Paralympics http://www.telegraph.co.uk/news/uknews/7934909/Channel-4-launches-500000- search-to-find-disabled-presenters-for-2012-Paralympics.html http://blogs.channel4.com/snowblog/paralympics-on-a-wheel-and-a-prayer/13418 Everton and Liverpool to ground share or not: the supports voice? http://www.guardian.co.uk/football/2009/jan/21/everton-goodison-kirkby-inquiry http://www.vintagebluekipper.com/stadium/stadium3.htm 12
  • 13. Voiceless are heard – mainly as the butt of jokes!!!! http://www.youtube.com/watch?v=ESp01zCOf7o Week 3 - Mass communication theory and practice: applied to social communications. A number of theories about how humans communicate will be explained and explored + you will be asked to consider how these might apply to the practices of social communication and to marginal groups and individuals who have little voice. Key Concepts: Accommodation theory, Spiral of Silence, Expectancy (violation) theory, social pressure theory, Uncertainty reduction, attribution, cognitive dissonance, altercaasting (role-playing),relevance theory, compliance gaining. Key reading: McQuail, D. Mass Communication theory, Chapters 16,18,19 Also a useful starting place is this site – A synopsis of many pertinent theories http://www.utwente.nl/cw/theorieenoverzicht/ Seminar: Applying a model of attitudinal change to see how communication can be used for social engineering. Seeking those who are ‘invisible’ in commercial communication practices and outputs (can we find old, gay, poor black and Asian people?) + A case study on the internal culture of the promotional industries and its consequences Growing old invisibly: older viewers talk television http://mcs.sagepub.com/content/24/1/105.abstract Managing Identity and Impressions in an Advertising Agency http://oss.sagepub.com/content/15/4/535.abstract Advertising Creatives: Still Male, Still White http://www.creativereview.co.uk/cr-blog/2009/january/advertising-creatives-still- male-still-white 13
  • 14. Week 4 – Social and cultural capital The notions of both social and cultural capital will be explained and illustrated + Trends in social capital (decline?) and its implications for social cohesion and connectedness will be explored Key Concepts: Social Capital, Cultural Capital, Habitus, Bonding and Bridging social relationships, Key reading: Putman, R. Bowling Alone: The collapse and revival of American community, chapters 6, 10 and 16 Social capital – more valuable than money! http://www.getrichslowly.org/blog/2010/05/27/social-capital-more-valuable-than- money Ethnic habitus and young children: a case study of Northern Ireland http:// www.informaworld.com/smpp/content~db=all~content=a912605263 Seminar: Considering ways in which social capital has been lost and how it can be acquired by individuals and groups + How does your own social capital influence your ability to communicate and be heard? + Our perceptions of ‘travellers and gypsies’ (in anticipation of the guest talk next week). Habitus: A Sense of Place http://www.ashgate.com/isbn/9780754645641 It’s a wonderful life – Hollywood film plot ...all about social capital http://www.imdb.com/title/tt0038650/plotsummary But then so is The Godfather ..the dark side of social capital http://www.electronicbookreview.com/thread/criticalecologies/badabing Project on connected communities http://www.thersa.org/projects/connected-communities Typical press story about travellers and gypsy’s? http://www.dailymail.co.uk/debate/article-1205683/RICHARD-LITTLEJOHN-Are- sitting-comfortably-Lets-tarmacking-Teabag-Tess-Toby.html 14
  • 15. Week 5- Guest talk: Theo Langdon a member of the Dorset 'new age travellers' group will be visiting today and talking about the communities he is part of. Key Concepts: Marginality, interpersonal distance, advocacy, alternative consumption lifestyles, local exchange trading systems or schemes Key reading: A Voice for Dorset Gypsies and Travellers http://kushtibok.co.uk/ Researching difficult and marginal groups http://74.125.155.132/scholar?q=cache:5KQ5F3aoxNUJ:scholar.google.com/+seale +and+evaluation+of+the+use+of+participatory+methods+in +exploring&hl=en&as_sdt=2000 Seminar: Discussion about the issues raised in Theo’s talk linked to your earlier perceptions of such groups (from seminar 4) + Language as power....... + How rhetoric, language and paralanguage creates inclusion/exclusion + Discussion about researching marginal groups: any different to other research? My gypsy life http://www.guardian.co.uk/lifeandstyle/2009/sep/07/gypsy-childhood-prejudice- education Friends, family and travellers http://www.gypsy-traveller.org/ The New Agents Personal transfiguration and radical privatization in New Age self- help http://joc.sagepub.com/content/2/1/33.refs An example of a limited vocabulary!!! http://www.youtube.com/watch? v=I9LLZJFBWdc Many 'change accent to get ahead’ http://news.bbc.co.uk/1/hi/business/7843058.stm Paralanguage game http://www.esl-lab.com/para.htm Body Language: How good are you interpreting it? http://www.youtube.com/watch?v=gpiUohPPyks&feature=related Researching difficult to reach groups 15
  • 16. http://books.google.co.uk/books? hl=en&lr=&id=DdcYJo8FbTkC&oi=fnd&pg=PR7&dq=clough+and+barton +articulating+with +difficulty&ots=DdPdJJYman&sig=XRbdzQChv1LQ0lU4qtVQVow9w5g#v=onepag e&q&f=false Week 6 – Community, alternative and radical media In this session we will look at media forms and outlets that are used to bring voice to marginalised groups. From community radio to websites with dubious legal status: what does this proliferation of alternative media signal? Key Concepts: Media literacy, propaganda model, hegemony of mass media ownership, Citizen Journalism, democratic communication, Indymedia, localism, authenticity and trust Key reading: Herman, E and Chomsky, N (1988) Manufacturing consent The Political Economy of the Mass Media, Brodley Head. - Read these excerpts of the book at least http://www.thirdworldtraveler.com/Herman%20/Manufacturing_Consent.html Plus ….. A case study about St Michael’s estate regeneration campaign – (role of media relations?) Seminar: What are the critical media skills required to help organisations gain a voice? Does acquiring them distort that voice? Case study of St Michaels Estate Regeneration team - Saint Michael's Estate is one of the DCC flats complexes deliberately run down over years on the grounds that it was to be redeveloped, and the tenants would get good flats to live in. The people were let down again and again, and now there is no definite plan at all for regeneration. The social workers and remaining tenants are left struggling to keep life going amid the devastation brought about by the developers and the Dublin City Council. The group’s website http://www.stmichaelsestate.ie/about/about_us_eng.html Getting local politicians involved http://vimeo.com/4224386 Art work of protest http://www.youtube.com/watch?v=fdfiB-o5WOs 16
  • 17. Voice without saying a word http://www.youtube.com/watch?v=RuCndNKCJq8 Dreams in the Dark (3 part story of the residents voice emerging through struggle) http://www.youtube.com/watch?v=HJN2aifuLjs&feature=related http://www.youtube.com/watch?v=3bwWO-EV3CI&feature=related http://www.youtube.com/watch?v=6i98lQ6LMd4&feature=related + Examining features of radical media – what it claims not to have The classic Canadian documentary Manufacturing Consent based on the Noam Chomsky/Edward Herman book by the same name. Explores the the propaganda model of the media http://video.google.co.uk/videoplay?docid=-5631882395226827730# + Media coverage of the miners strike in Britain (DVD) Example of a radical magazine http://www.metamute.org/ Student radio here at BU –radical in anyway? http://www.subu.org.uk/nervemedia/content/32595/nerve_radio_player/ + What’s good or not about citizen journalism? Journalists view of citizen journalism http://www.bbc.co.uk/blogs/theeditors/2008/01/value_of_citizen_journalism.html The Oxymoronic Citizen Journalism http://paidcontent.co.uk/article/419-the-oxymoronic-citizen-journalism/ 17
  • 18. Week 7 – Transformative marketing & consumer research + A talk about ‘marketing doing good’ Micro-credit and those at the bottom of the pyramid (JD-K) A recent movement in marketing and consumer research focuses on studying (and enacting) research and practice that benefits consumer welfare and quality of life. It’s also interested in how the quality of life of individuals and groups are affected by consumption. Key Concepts: Consumer vulnerability and welfare, victimhood, marketing as a solution to social problems, addiction and compulsive consumption, ‘entropy’ and the so-called ‘good’ consumer. Ideology, freedom, democratic communication, governmental social engineering, Key reading:, Csikszentmihalyi, M .(2000) The Costs and Benefits of consuming, Journal of Consumer Research, Vol 27: September – access it with this link http://www.journals.uchicago.edu/doi/pdf/10.1086/314324 Mick, D. Meaning and Mattering Through Transformative Consumer Research http://www.ethicsbasedmarketing.net/articles/new%20articles/2005%20ACR %20Presidential%20Address%20onTransformative%20Consumer%20Research.pdf Video about what transformative marketing and consumer research is http://www.youtube.com/watch?v=t6vci0G_GCU Bankers to the poor http://www.bankertothepoor.com What is micro-credit? http://www.microloanfoundation.org.uk/What-we-do/Microfinance.aspx? gclid=CLyLy5rQhqQCFYlg4wodiTaRHw Seminar: Should we make efforts to persuade people to want to be involved in so- called ‘good’ consumption and to reject wasteful & potentially harmful consumption? What makes us vulnerable consumers and what can be done to reduce such situations – are there downsides of avoiding vulnerability as a consumer? The role of public (and Government) information Messages. How corporate branding has taken over America – (and so why marketing needs transforming) http://www.guardian.co.uk/books/2010/jan/16/naomi-klein-branding-obama-america Starbucks: the marketing of ethics (so is the transformational?) http://www.tradingvisions.org/content/starbucks-marketing-ethics 18
  • 19. Do you know any shopaholics – is it fun or a serious problem? On-line support group for over-spenders http://www.donotgiveup.net/S.T.O.P.htm Shopaholics Anonymous! http://www.shopaholicsanonymous.org/ A video case study http://www.theshulmancenter.com/Secret_Lives_Diane.html Imagine going shopping as... a visually impaired person, disabled, poor, old or even black! Video of a black person shopping................. http://www.youtube.com/watch?v=yAkDHuimJRc .................Issues emerging............???? + Should government ever spend money telling us what to do? 19
  • 20. Week 8 - Anti-capitalist and other market non-conformists: A trend or escape? A look at various ways in which individuals and groups resist and reject the dominance of the market: from voluntary simplifiers and ‘Freegans’ to ‘Adbusters’ and anti-capitalist protest groups. A threat or friend to the marketing industry and how has it responded? Key Concepts: ‘having and being’, Voluntary simplifiers, sustainable and green consumption, green-washing, downsizing, neo-liberal hegemony, escaping the market, alternative ‘consumer’ lifestyles, ‘situationalists. ’ Key reading:, Cohen and Taylor Escape Attempts the theory and practice of resistance to everyday, chapter 1 or Shankar, A. and Fitchett , J Having, Being and Consumption, Journal of Marketing Management, Vol 18, Issue 5/6 Or McDonald, S. et al (2006) Towards sustainable consumption: Researching Voluntary Simplifiers. Psychology and Marketing, vol 23 (6) Seminar: You must try to attend this seminar without wearing or having any brands on your person! I will....... What motivates people to reject aspects of the marketplace, to look to downsize, to escape from consumption? The idea of a spectrum of resistance – where are you on this? What do anti-capitalist want to replace the market with? The ethics and efforts of Freeganism?. Some interesting anti-capitalist/ non-conformist sites Culture jamming: Parts 1 and 2 http://www.guardian.co.uk/books/2000/apr/10/extract http://www.guardian.co.uk/books/2000/apr/10/extract1 https://www.adbusters.org/ + http://freegan.org.uk/ Anti capitalist theory http://pubs.socialistreviewindex.org.uk/isj88/harman.htm Anti-capitalist stance on the BIG SOCIETY http://www.metamute.org/en/content/welcome_to_the_big_society http://www.downthelane.net/index.php http://www.downsizingexpert.co.uk/ 20
  • 21. Week 9 – Feminism and Queer theory + Public & Government communication campaigns How do feminist and queer perspectives impact on our understanding of promotional communications and its practices? The Government, through the Central Office of Information (COI), has consistently been the biggest advertiser in the UK for many years. The relationship between government and the PR industry is intimate –many top lobbyist and political advisors having started their careers in PR (including David Cameron). In this session we investigate the uses of public information campaigns asking about their efficacy, ethics, purpose (and possible hidden agenda). Key Concepts: Gender, subjectivity, social roles including, androcentrism, sexuality - socially constructed or? , reflectivity and reflexivity, gender roles and power, stereotyping + Ideology and social engineering Key reading: Queer visibility in commodity culture http://www.jstor.org/pss/1354421 We're Here, We're Queer, and We're Going Shopping! A Critical Perspective on the Accommodation of Gays and Lesbians in the U.S. Marketplace http://www.informaworld.com/smpp/content~db=all~content=a904830726 Right hand ring campaign: case study http://www.umich.edu/~sapac/sia/2007/Diamonds.html http://www.msnbc.msn.com/id/4000827 Government campaigns http://coi.gov.uk/ Seminar: Assignment 1: This session is dedicated to the presentation of each team’s communication campaign for assignment one (above for full details). Note: The presentations may take place on different day/time to normal seminar slots as the audience will include a member of the organisation you have been working for 21
  • 22. Week 10 - NGO’s, Pressure groups and Trade Unions There are literally thousands of such organisations operating in the U.K. all with social and often political agendas. This session looks at their typical intensions and how they often become the voice for others. It also explores the way that the external environment both reports them and often limits how they can communicate to a broader public. Film: Bread and Roses Key Concepts: Campaigning, activism, workers rights, immigrant workers, inside- outside groups, minimum wage. Key reading: Film about workers rights, immigration and voice Bread and Roses http://www.film4.com/features/article/ken-loach-on-bread-and-roses http://www.metacafe.com/watch/4200435/bread_and_roses_movie_trailer/ http://en.wikipedia.org/wiki/Bread_and_Roses http://www.flixster.com/movie/bread-and-roses Clearers dispute in Britain http://thecommune.wordpress.com/2010/05/18/gains-from-ubs-cleaners-dispute/ McNair, B. (2003) An introduction to Political Communication, Routledge. Chapter 8 Useful directory of UK pressure groups http://portal-live.solent.ac.uk/library/subject_guides/general_and_reference/ pressure_groups.aspx A set of lecture notes will also be placed on mybu Seminar: This session is dedicated to offering feedback on each team’s assignment one (probably not the mark by this stage) and discussing any final issues for assignment two (see assignment details above for more details) _________________________________________________________________ Week 11 – No lecture session this week – time dedicated to assignment Seminar: Session replaced by assignment tutorial sessions – see note for details of precise time of these 22
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  • 24. INDICATIVE KEY LEARNING RESOURCES Academic journals provide the scholarly underpinning for the unit. Contemporary examples can be found in professional publications. Students will therefore be expected to consult a wide range of literature including: Journal of Marketing Communications; European Journal of Communication; Harvard International Journal of Press/Politics; Journal of Political Marketing; Journal of Public Affairs; Journalism Studies; Journalism and Mass Communication Quarterly, Journal of Public Relations, Journal of Public Relations research, Consumer, Cultures and Markets, Journal of Consumer Research. Students should also take a keen interest in current affairs that touch one or are about the kinds of individuals and groups normally associated with being on the margins of the mainstream (protest groups etc). Reading list There s no core text given the nature of the unit. However the following touch on many aspects we cover, albeit at times in a subtle manner Cohen, S. and Taylor, L. (1992) Escape Attempts the theory and practice of resistance to everyday, Routledge. Fielder, K (2007) Social Communication, Psychology Press Goffman, E. (1990) The presentation of Self in Everyday life. Penguin; New Ed edition Leiss, W. Kline, S. Botterill, K.(2005) Social communication in advertising: consumption in the mediated marketplace, Routledge. McQuail, D. (2005) McQuail’s Mass Communication theory. Sage. Rice, R. and Atkin, C (2001) Public Communication Campaigns. Sage Other texts Andreason, A. (1994) Social marketing: Its definitions and domain. Journal of Public Policy and Marketing, Vol 13 24
  • 25. Alwist, L. and Donley, T. (1996) The low income consumer. Adjusting the balance of exchange. Sage. Andrews, C., and Holst, C. B., “The real meaning of “inwardly rich”, Journal of Voluntary Simplicity, 1998, May 28 Arnold, E. (2007) Should consumer citizens escape the market? The annals of American academy of political and social science, Vol 611 No 1 Armstrong, Ketra L (1999) Nike´s Communication with Black Audiences. Journal of Sport and Social Issues, 23, pp. 266-286. Atton, C. (2001) Alternative Media. London, Sage. Bohner, G. and Wanke, M. (2007) Attitudes and Attitude Change, Hove, Psychology Press. Burton, D (2000) Ethnicity, Identity and Marketing: A Critical Review. Journal of Marketing Management 16, pp. 853-877. Available at: http://www.informaworld.com/ smpp/content~db=all~content=a919008169 Broadfoot, K., & Munshi, D. (2007). Diverse voices and alternative rationalities: Imagining forms of postcolonial organizational communication. Management Communication Quarterly, 21, 249-267 Bruning, S. Langenhop, A. and Green, K. (2004) Examining city–resident relationships: linking community relations, relationship building activities, and satisfaction evaluations. Public Relations Review, Vol 30 No 3 Clough, P. and Barton, L. (1999) Articulating with Difficulty: Research voices in inclusive education. Sage Cherrier, H, and Murray, J., “Drifting away from excessive consumption: a new social movement based on identity construction”, Advances in Consumer Research, 2002, Vol. 29, p.245-247 Coleman, S. (1997) Stilled Tongues: From soapbox to sounbite, Porcupine Press Cox, R. (2006) Environmental Communication and the Public Sphere. London: Sage Craig-Lees, M., and Hill, C., “Understanding voluntary simplifiers”, Psychology & Marketing, 2002 Vol. 19(2), p. 187–210 Csikszentmihalyi, M. ( 2000) The Costs and Benefits of consuming, Journal of Consumer Research, Vol 27: September 25
  • 26. Csikszentmihalyi, M. ( 1999). If We Are So Rich, Why Aren’t We Happy? American Psychologist, 54(10), 821-82 Dahlgren, P. (1996) Media logis on cyberspace; Repositioning journalism and its publics. Javnost/The public, Vol 3 No 3 Downing, J. Ford, T. and Gill, G. (2001) Radical Media: Rebellious Communication and Social Movements, Sage Dutta, M. and Basu, A. (2008) The Past, Present, and Future of Health Development Campaigns: Reflexivity and the Critical-Cultural Approach. Health Communication, Vol 23 No 4 Dutta-Bergman, M (2005) Civil Society and Public Relations: Not So Civil After All. Journal of Public Relations Research, Vol 17 No 3 Edwards, L. (2008) 'Pr Practitioners’ Cultural Capital: An Initial Study and Implications for Research and Practice', Public Relations Review, 34, pp. 367-372. Ehninger, D. Gronbexk, B. McKerow, R. Monroe, A. (1982) Principles and Types of Speech Communication. Foresman and Company Elias, N. (1978) The civilising process. The history of manners. Oxford, Blackwell Fukuyama, F. (1995) Trust. New York, The free press. Gabriel, Y. and Lang, T. (2006) The Unmanageable Consumer: Chapter 7 Consumer as Victim and chapter 9 Consumer as activist Gilg, A. Barr, S and Ford, N. (2005) Green consumption or sustainable lifestyles? Identifying the sustainable consumer. Futures, Vol 37 No 6 Gamucio Dragon, A. (2001) Making waves: Stories of participatory communication for social change, New York, Rockefeller Foundation Hastings, Gerard (2007) Social Marketing: Why Should the Devil have all the Best Tunes? Oxford: Butterworth – Heinemann. Herman, E and Chomsky, N (1988) Manufacturing consent The Political Economy of the Mass Media, Brodley Head. Hertz, R. (1997) Reflexivity and Voice, (ed) Sage Hirschman, Elizabeth C. (1992), "The Consciousness of Addiction: Toward a General Theory of Compulsive Consumption," Journal of Consumer Research, 19 (September), 155-179. 26
  • 27. Hodges, C. E.M. and McGrath, N. (2010) Communication for social transformation. In: Edwards, L. and Hodges, C. E.M., eds. Public Relations, Society and Culture: Empirical and theoretical explorations. London: Routledge. Holt, D. (2002) Why Do Brands Cause Trouble? A Dialectical Theory of Consumer Culture and Branding. Journal of Consumer Research, Vo 29 No 1 l McDonald, S. et al (2006) Towards sustainable consumption: Researching Voluntary Simplifiers. Psychology and Marketing, vol 23 (6) McRobbie, A. (2007) Top Girls? Young women and the post-feminist social contract. Cultural Studies, Vol 21 p 718-737 Ng, Sik Hung (2007) Language-Based Discrimination: Blatant and Subtle Forms. Journal of Language and Social Psychology, 26 (2) pp. 106-122. Noelle-Neumann, E. (1984). The Spiral of Silence. University of Chicago, Chicago O'Shaughnessy, O'Shaughnessy J. and Jackson N. (2007) Reply to criticisms of marketing, the consumer society and hedonism. European Journal of Marketing, Vol 41 No 1 / 2 Planalp, S. (1999) Communicating Emotion. Social, Moral, and Cultural Processes. Cambridge University Press Robillard, A. (1997) Communication problems in the intensive care unit, in Reflexivity and Voice, (Ed) Hertz, R. (1997) Sage Sandlin, J. andCallahan, J. (2009) Deviance, dissonance, and development, Journal of Consumer Culture, Vol 9 No 1 Semin, G. And Fiedler, K. (1996) Applied Social Psychology. Sage. Servaes, Jan (Ed.,) (2008) Communication for Development and Social Change. London: Sage. Sheath, j. Sisodia, R. (2005) A dangerous divergence: Marketing and society. Journal of public policy and marketing, Vol 24. 27
  • 28. Spring, J. (2002) Educating the consumer-citizen; Ahistory of the marriage of schools and advertising and media. Lawrence Erlbaum. Thompson, E. P. 1991. Customs in Common. London: Merlin Press. Thurlow, C. (2004) Naming the “Outsider Within”. Homophobic Perjoratives and the Verbal Abuse of Lesbian, Gay and Bisexual High-School Pupils” Journal of Adolescence, 24 pp.25-38. Valentine, Gill. 2001. Social Geographies: Space and Society. Harlow: Prentice Hall. Weisbrod, B. (1998) To Profit or Not to Profit. The Commercial Transformation of the Non-profit Sector. Routledge Wichroski, M. Breaking Silence in Reflexivity and Voice, (Ed) Hertz, R. (1997) Sage Zavestoski, S., “The Social–psychological bases of Anticonsumption attitudes”, Psychology & Marketing, 2002, Vol. 19(2) p. 149–165. 28
  • 29. Links to other reading on the internet (live at the time of putting the unit together) Week 1 Link to lots of books on social communications http://www.google.co.uk/#q=social +communications&hl=en&safe=off&sa=N&rlz=1R2GGIT_en- GB&prmd=b&source=univ&tbs=bks: 1&tbo=u&ei=k8RbTMX6Bcq6jAfnlMnxAw&oi=book_group&ct=title&cad=bottom- 3results&resnum=11&ved=0CEYQsAMwCg&fp=4826297cf494b1ee Commercial use of social communications: Social communications and advertising http://books.google.co.uk/books?hl=en&lr=&id=tCFxM82- w10C&oi=fnd&pg=PR9&dq=social+communication+theory&ots=zzHQak- K1w&sig=Midum804pPhuDbvP8E4PWJ9AzGw#v=onepage&q=social %20communication%20theory&f=false http://www.psypress.com/social-communication-9781841694283 http://www.amazon.co.uk/Social-Communication-Advertising-Consumption- Marketplace/dp/0415966760 http://nim.goldsmiths.ac.uk/papers/as-published-in-proceedings-p19.pdf IPA site about commercial social communications http://www.ipa.co.uk/content/IPA-Social Lifestyle and Social Class http://esr.oxfordjournals.org/content/19/1/97.abstract Poverty as we know it: Media portrayals of the poor http://poq.oxfordjournals.org/content/64/1/53.full.pdf Comic superhero Echo fights stereotypes of deaf people 29
  • 30. http://www.guardian.co.uk/science/blog/2010/jul/20/comic-­‐superhero-­‐ echo-­‐stereotypes-­‐deaf Week 2 Changing attitudes to disability via sports coverage http://www.london2012.com/blog/2009/08/changing-attitudes-to-disability-is-up-to- all-of-us.php Studying the commercialization of sport: The need for critical analysis http:// www.physed.otago.ac.nz/sosol/v1i1/v1i1a6.htm Sports fans – losing or gaining power? http://www.prospectmagazine.co.uk/2010/08/footballs-new-age-of-fan-power/ Week 3 Synopsis of many pertinent theories (as a starting point) http://www.utwente.nl/cw/theorieenoverzicht/ Amplification of risk theory (may explain limited contact with some groups) http://www3.interscience.wiley.com/journal/119462808/abstract? CRETRY=1&SRETRY=0 Week 4 A comprehensive resource on social capital research http:// www.socialcapitalresearch.com/ Talking up Social Capital: An Analysis of Social Voice. http://opus.bath.ac.uk/15972/1/0609.pdf Article from Guardian about connected communities http://www.thersa.org/projects/connected-communities Poor people, poor places, and poor health: the mediating role of social networks and social capital http://www.sciencedirect.com/science? _ob=ArticleURL&_udi=B6VBF-42HFVJ8-3&_user=1682380&_coverDate=05%2F3 1%2F2001&_rdoc=1&_fmt=high&_orig=search&_origin=search&_sort=d&_docanc 30
  • 31. hor=&view=c&_searchStrId=1454764185&_rerunOrigin=scholar.google&_acct=C00 0011378&_version=1&_urlVersion=0&_userid=1682380&md5=35c16d3b2c71c36e5 251020f9c845d92&searchtype=a Changing negative attitudes towards persons with physical disabilities: an experimental intervention http://onlinelibrary.wiley.com/doi/10.1002/casp.849/ abstract Week 5 New age traveller http://books.google.co.uk/books? hl=en&lr=&id=3UoTh67AUzwC&oi=fnd&pg=PR7&dq=new+age+travellers+and +consumption&ots=IkuahFxAop&sig=8_g_p4cC2Skk_Cun3L- PLNbF7Bw#v=onepage&q=new%20age%20travellers%20and %20consumption&f=false INCIDENTS IN A GYPSY'S LIFE http://website.lineone.net/~rtfhs/pubs3.html Local economic trading schemes and their implications for marketing assumptions, concepts and practices http://www.emeraldinsight.com/journals.htm?articleid=865306&show=html Keeping Your Distance: Group Membership, Personal Space, and Requests for Small Favors http://onlinelibrary.wiley.com/doi/10.1111/j.1559-1816.1988.tb00019.x/abstract Paralanguage – relating to how we communicate http://www.esl-lab.com/para.htm http://en.wikipedia.org/wiki/Paralanguage http://anthro.palomar.edu/language/language_6.htm http://www.oppapers.com/essays/Use-Paralanguage-Kinesics-Everyday-Life/4208 http://www.amazon.co.uk/Personal-Impact-Presence-Paralanguage-Communication/ dp/1856192571 31
  • 32. http://www.transtutors.com/homework-help/Organizational+Behavior/Managing +Communication/body-language-paralanguage.aspx http://www.youtube.com/watch?v=N2q-3dZuDiw Proxemics - i.e. personal space understanding http://www.youtube.com/watch?v=Q4thuphuWko&feature=related http://www.youtube.com/watch?v=Pmc9JItJ0C4&feature=related Language as the “Ultimate Weapon” in Nineteen Eighty-Four http://www.sysdesign.ca/archive/berkes_1984_language.html http://everything2.com/title/Orwellian Language-Based Discrimination Blatant and Subtle Forms http://jls.sagepub.com/content/26/2/106.abstract Language, Power, and Intergroup Relations http://onlinelibrary.wiley.com/doi/10.1111/0022-4537.00108/abstract Language and power http://books.google.co.uk/books? hl=en&lr=&id=ZRHCNMN3qqUC&oi=fnd&pg=PR8&dq=language+and +power&ots=5FAcsGszTj&sig=8maev8hRwv1zYPJ- AhdcWEJJMac#v=onepage&q&f=false Week 6 MUTE – alternative takes on contemporary culture and society http://www.metamute.org/ News Cultures and New Social Movements: radical journalism and the mainstream media http://www.informaworld.com/smpp/content~db=all~content=a713773380 Articles on Radical journalism 32
  • 33. http://www.newstatesman.com/200309290005 http://www.alternativevoice.com.au/ Indymedia Journalism: A Radical Way of Making, Selecting and Sharing News? http://jou.sagepub.com/content/4/3/336.abstract Indymedia site http://www.transformationsjournal.org/journal/issue_10/ article_08.shtml Community radio tool kit http://www.communityradiotoolkit.net/ Beyond the Studio: A Case Study of Community Radio and Social Capital http://www.cbonline.org.au/ejournal/acbs_issue1/iss1_art4.pdf Private passion, public neglect: The culturall status of radio. http://ics.sagepub.com/content/3/2/160.abstract Community media association http://www.commedia.org.uk/ Towards professional participatory storytelling in journalism and advertising http:// firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/viewArticle/1257/1177 Beyond Advertising and Journalism: Hybrid Promotional News Discourse http://das.sagepub.com/content/15/5/553.abstract Beauty...and the Beast of Advertising http://www.medialit.org/reading_room/ article40.html Week 7 Video about what transformative marketing and consumer research is http://www.youtube.com/watch?v=t6vci0G_GCU 33
  • 34. Critical Consumer Education: Empowering the Low-Literate Consumer http://jmk.sagepub.com/content/25/2/153.abstract An Enlargement of the Notion of Consumer Vulnerability http://jmk.sagepub.com/content/28/2/183.abstract A case for transformative marketing http://acrwebsite.org/ Carlo_Mari_JME_Education_and_TCR.pdf Marketing Means and Ends for a Sustainable Society: A Welfare Agenda for Transformative Change http://jmk.sagepub.com/content/30/2/112.abstract Building Understanding of the Domain of Consumer Vulnerability http://jmk.sagepub.com/content/25/2/128.abstract Marketplace Experiences of Consumers with Visual Impairments: Beyond the Americans with Disabilities Act http://www.atypon-link.com/AMA/doi/abs/10.1509/jppm.20.2.215.17369 Surviving in a Material World: Evidence from Ethnographic Consumer Research on People in Poverty http://jce.sagepub.com/content/30/4/364.abstract? ijkey=e3e2b0312f4d3ec602013ecf99fa7fa80b25318e&keytype2=tf_ipsecsha Consumer Culture and the Culture of poverty: Implications for Marketing theory and Practice http://mtq.sagepub.com/content/2/3/273.abstract? ijkey=f3b446264e6fe71fb734c31f85518f2c6823ea44&keytype2=tf_ipsecsha Do the Poor Pay More for Food? An Analysis of Grocery Store Availability and Food Price Disparities http://onlinelibrary.wiley.com/doi/10.1111/j.1745-6606.1999.tb00071.x/abstract 34
  • 35. Consumer vulnerability to scams, swindles, and fraud: A new theory of visceral influences on persuasion http://onlinelibrary.wiley.com/doi/10.1002/mar.1029/ abstract;jsessionid=FD157F00827A812280F00B3AC8BB7D67.d01t01 Hirschman, Elizabeth C. (1992), "The Consciousness of Addiction: Toward a General Theory of Compulsive Consumption," Journal of Consumer Research, 19 (September), 155-179. http://www.jstor.org/stable/2489326 Compulsive buying: An examination of the consumption motive http://onlinelibrary.wiley.com/doi/10.1002/(SICI)1520-6793(199612) 13:8%3C741::AID-MAR2%3E3.0.CO;2-F/abstract Exploring Addictive Consumption of Mobile Phone Technology http://smib.vuw.ac.nz:8081/www/anzmac2005/cd-site/pdfs/12-Electronic-Marketing/ 12-James.pdf The Lived Experiences of Women as Addictive Consumers http://www.jrconsumers.com/academic_articles/issue_4/Eccles.pdf Week 8 Understanding individual decision-making for sustainable consumption (about voluntary simplifiers) http://homepages.see.leeds.ac.uk/~leckh/leeds04/2.5Young%20et%20al.pdf Individual responsibility versus collective action: An examination of the impact of environmental advertising http://www.green-blog.org/2010/08/19/individual-responsibility-versus-collective- action-an-examination-of-the-impact-of-environmental-advertising/ THIRD MILLENIUM LIFESTYLES: VOLUNTARY SIMPLIFIERS 35
  • 36. http://smib.vuw.ac.nz:8081/www/ANZMAC1999/Site/C/Craig_Lees.pdf Culture Jam: The Uncooling of America http://www.disenchantmentville.com/books/culturejam.shtml Anti-capitalist movements http://docs.google.com/viewer?a=v&q=cache:2qoYGUJfW1YJ:https://lra.le.ac.uk/ bitstream/2381/3332/1/LMDG-Harvie%2520in%2520Bonefeld%2520(ed.).pdf+anti +capitalist +movements&hl=en&gl=uk&pid=bl&srcid=ADGEEShpyXB81uPTvxlHbuT6jLi6Wi gZ0dREg- yiv3UtFMU4SLdhBtFwVBftAeOBpWMpcihMkNjIwfZFAqibOcgqIKwfwUZDZbG VTuF1DzRfR0Q8RUOfWAxfs62R39BS5enhrTOvsfV_&sig=AHIEtbQmWFQu3b8P YDhurdGNYksU5OekOQ Moral Panics and anti-capitalist activists http://docs.google.com/viewer?a=v&q=cache: 3xdZK_50qJQJ:www.internetjournalofcriminology.com/Donson%2520et%2520al %2520-%2520Folkdevils.pdf+anti +capitalist&hl=en&gl=uk&pid=bl&srcid=ADGEESiC6x_Q6nn5opAjQvoPIOLWd9 Doba2rPlNbNFFEruBXJpZzqVzQlYASvRCPjawAZUOyRUuXPKk0NbS93gG-9sxx K7Jh2N65JedjgCRaBKG9OJiM- cInaxMEsQzI4FHhbyujANjs&sig=AHIEtbStWaxO28DSMwpIXwg_zw-DCX9hww Even Newer Social Movements? Anti-Corporate Protests, Capitalist Crises and the Remoralization of Society http://org.sagepub.com/content/10/2/287.abstract Anti-consumption and resistance resource http://www.business.auckland.ac.nz/ Schoolhome/Research/Researchgroups/ InternationalCentreforAntiConsumptionResearch/Completedresearchprojects/ ICARSymposium2010/tabid/1688/Default.aspx No impact year – a project by a family living in Manhattan http://www.noimpactdoc.com/about.php Culture Jamming: The revolutionary Impulse http://morethanone.pbworks.com/f/Culture_Jamming_.pdf 36
  • 37. Week 9 We're Here, We're Queer, and We're Going Shopping! A Critical Perspective on the Accommodation of Gays and Lesbians in the U.S. Marketplace http://www.informaworld.com/smpp/content~db=all~content=a904830726 The Meanings of Lesbian and Gay Pride Day: Resistance through Consumption and Resistance to Consumption http://jce.sagepub.com/content/30/4/392.abstract? ijkey=42b375f5b702234d08f47963857d39e04d1d258a&keytype2=tf_ipsecsha Queer visibility in commodity culture http://www.jstor.org/pss/1354421 The Gay Family in the Ad: Consumer Responses to Non-traditional Families in Marketing Communications http://www.informaworld.com/smpp/content~db=all~content=a919008415 Queer Theory http://gaq.sagepub.com/content/38/1/67.abstract Week 9 =- part 2 Government Public Relations: A reader http://www.routledge.com/books/details/ 9781420062779/ Citizenship and social communications http://ebooks.cambridge.org/ebook.jsf?bid=CBO9780511664113 Local government public relations and the local press http://www.informaworld.com/ smpp/content~content=a755551862~db=all~jumptype=rss 37
  • 38. The Central Office of Information http://coi.gov.uk/ Week 10 Charity comms – an organisation advising the sector http://www.charitycomms.org.uk/ Charity communications: the future http://www.ngomedia.org.uk/news/130/44/Charity-communications-the-future/ Legitimacy and the Role of UK Third Sector Organizations in the Policy Process http://www.springerlink.com/content/h327352108756738/ Trade Unions http://www.guardian.co.uk/politics/tradeunions Trade Union reputation http://www.unionhistory.info/reports/index.php Trade Union communication awards http://www.tuc.org.uk/union/tuc-18171-f0.cfm Cleaners protest in Canary Wharf http://www.independent.co.uk/news/business/news/ hsbc-revalues-its-invisible-night-workers-564955.html Canary Wharf’s bankers don denim, brace for protests http://blogs.reuters.com/reuters-dealzone/2009/04/02/canary-wharfs-bankers-don- denim-brace-for-protests/ 38
  • 39. Other Websites that may be of interest Watching lobbyist activities http://www.corporatewatch.org/?lid=58 Fascinating history of mental illness http://www.bethlemheritage.org.uk/ Joseph Rowntree Foundation – researching and assisting the poor http://iww.org.uk/bar http://www.jrf.org.uk/work http://www.jrf.org.uk/events (events they organise) http://www.jrf.org.uk/work/workarea/unheard-voices-power-and-participation Documentary on homelessness http://www.youtube.com/watch?v=vgKMfLHcv64&feature=related 39
  • 40. Websites of organisation representing some of the marginal/ fringe groups we are concerned with You may find an organisation to focus on here for assignment 2 Travelers and Gypsies http://kushtibok.co.uk/ Workers rights & Immigrant fair treatment http://thecommune.wordpress.com/2010/05/18/gains-from-ubs-cleaners-dispute/ http://www.aimms.org/ Film about workers rights http://www.film4.com/features/article/ken-loach-on-bread-and-roses http://www.metacafe.com/watch/4200435/bread_and_roses_movie_trailer/ http://en.wikipedia.org/wiki/Bread_and_Roses http://www.flixster.com/movie/bread-and-roses (see what people said of the film) Homeless http://www.crisis.org.uk/ http://england.shelter.org.uk/ Learning disability http://dorset.ldpb.info/ Disabled into work http://www.enham.org.uk/ Disabled action groups http://www.bjdd.org/new/100/100_103to107.pdf Disabled direct action group on facebook http://www.facebook.com/group.php?gid=5192342478 Prison/probation http://www.nacro.org.uk/ http://www.prisonvoice.com/ 40
  • 41. http://www.btguk.org/ http://www.prisonersfamilies.org.uk/ContactUs/ http://www.pffs.org.uk/site/contact/ http://www.prisonadvice.org.uk/ http://www.dorset-probation.gov.uk/about-us http://lcjb.cjsonline.gov.uk/Dorset/2669.html Mental heath http://www.dorsetmentalhealthforum.org.uk/ Domestic violence http://www.womensaid.org.uk/ http://refuge.org.uk/ Sex workers union http://www.iusw.org/node/1 Right to stay/ anti-gentrification movements http://www.metamute.org/en/content/going_nowhere_or_staying_put http://www.autonomousgeographies.org/ http://www.stmichaelsestate.ie/about/about_us_eng.html Academic project http://www.autonomousgeographies.org/ Defending Brixton market http://www.friendsofbrixtonmarket.org/ A local council housing protests group http://www.stmichaelsestate.ie/ A local housing protest group in Chicago http://www.thepilsenalliance.org/ Protest about developers/ community http://www.gamesmonitor.org.uk/taxonomy/term/153/all We shall not be moved – east end Protest about the London Olympics http://www.nolondon2012.org/ http://www.nogoe2012.com/ http://www.timeout.com/london/features/1501/The_travellers_tale- real_stories_behind_the_2012_Olympics.html 41
  • 42. http://www.thisislocallondon.co.uk/news/ 8131326.Protest_group_formed_against_Streatham_ice_rink_plan/ Debunking the Olympic myth http://www.gamesmonitor.org.uk/ Fascinating project that has mapped the effects of the Olympics site since London won the bid http://www.spectacle.co.uk/projects_page.php?id=175 Protest against corporate world http://www.gamesmonitor.org.uk/ http://www.lifeisland.org/ http://www.spacehijackers.co.uk/html/projects/freehackney/index.html http://www.commondreams.org/headline/2010/03/08-5 Community Groups http://www.stpaulsunlimited.org.uk/ Preserve our grounds http://www.spiritofshankly.com/news/No-to-a-Ground-Share!.html http://www.prisonersfamilies.org.uk/ Addiction http://www.addaction.org.uk/?page_id=1697 42
  • 43. Online resources connected to social-psychology experiments & the ideas of social engineering http://www.prisonexp.org/documentary.htm http://video.google.com/videoplay?docid=5474164325345921501# http://www.youtube.com/watch?v=RKW_MzREPp4 Series of videos on the prison experiment http://www.youtube.com/watch?v=rmwSC5fS40w&feature=related http://www.youtube.com/watch?v=W1HeYnmbTz8&feature=related http://www.youtube.com/watch?v=EjQsLybhDyU&feature=related Reflections on it by the participants http://www.youtube.com/watch?v=Z0jYx8nwjFQ&feature=related http://en.wikipedia.org/wiki/Stanford_prison_experiment http://en.wikipedia.org/wiki/Milgram_experiment Milgrams test - updated Stamford experiment http://www.youtube.com/watch?v=BcvSNg0HZwk&feature=related BBC experiment about hierarchy http://www.bbcprisonstudy.org/ http://onlineclassroom.tv/psychology/catalogue/understanding_psychology/ the_bbc_prison_study#header http://www.youtube.com/watch?v=7mhzFCglnIA http://www.youtube.com/watch?v=n9WHay0x2t8&feature=related 43
  • 44. http://news.bbc.co.uk/1/hi/world/europe/8571929.stm The Asch experiment http://www.youtube.com/watch?v=iRh5qy09nNw&feature=related http://www.youtube.com/watch?v=TYIh4MkcfJA&feature=related The bystander effect http://www.youtube.com/watch?v=vwMMMPjOW4g&feature=fvw http://www.youtube.com/watch?v=OSsPfbup0ac&feature=related Smoke filled room effect http://www.youtube.com/watch?v=KE5YwN4NW5o&feature=related http://en.wikipedia.org/wiki/The_Experiment Race - Black person shopping http://www.youtube.com/watch?v=yAkDHuimJRc http://www.youtube.com/watch?v=yAkDHuimJRc Change blindness http://www.youtube.com/watch?v=yqwmnzhgB80&feature=related Social experiment to tackle poverty – this is long http://www.youtube.com/watch?v=0zvrGiPkVcs the power of language http://www.youtube.com/watch?v=uITbNDUVX_8 44
  • 45. Simple sign order experiment http://www.youtube.com/watch?v=MEL_W-YbgSY&feature=related Induced learned helplessness http://www.youtube.com/watch?v=gFmFOmprTt0&feature=related Gay or straight experiment!!! http://www.youtube.com/watch?v=g2zCwuIPKN4&feature=related Simple gender sign study http://www.youtube.com/watch?v=a71h6LZKXTc Subliminal ad tests http://www.youtube.com/watch?v=3iJWyiaXLLw&feature=related 45