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Google+ Hangout Training for KM meeting UNDP
1. + Hangouts
Based on best practices
of 3 Google Hangouts around Rio+20
2. WHAT IS A GOOGLE+ HANGOUT?
DEFINITION:
A free video chat service from
Google that enables both
one-on-one chats and group
chats with up to ten people at a
time.
3. WHY A DISCUSSION?
People around the world
Who want to share their thoughts and
knowledge
And discuss about it with others
At a very low cost
and keep this discussion recorded for
later
4. 10 STEPS
To make your
Google+ Hangout
A SUCCESS
5. 1. CHOOSE A GOOD TOPIC
Focused
Emotional
Of general interest
Relevant for a 20-40 years old audience
If possible event-related
Choose a challenging title
can be a question like:
“Does youth really care about Rio+20?”
6. 2. CHOOSE THE PARTICIPANTS
Up to 9 people can join a Hangout
7 billion people can watch it, live or delayed
Invite a celebrity
(high-level UN, show biz, Nobel)
Choose participants who
Have a special link to the subject
(experts, witnesses)
Are good speakers
Are ready to share and ask questions
Can answer live questions on-the-spot
7. 3. CHOOSE A MODERATOR
A good moderator should:
Know the subject/topic
Have discussed with the participants before
Be dynamic, speak clearly and shortly
Be able to manage the unexpected
Encourage the discussion among the
participants
8. 4. CHOOSE A DATE/TIME
There is no ideal time -> but it is recorded!
Know where your main audience will be
Consider the age of your audience
Consider promoting the Hangout the days before
45 minutes of Hangout =
2 hours of availability for the participants
(incl. testing, off-air briefing)
3 hours on day D for the organizers
1-2 weeks of preparation in advance (part-time)
9. 5. WRITE A SCRIPT
Schedule all activities from setup to the end
Schedule everyone’s interventions
Questions from moderator: 30’’ max
Answers from participants: 2’30’’ max
Insert prepared questions in the script
Allow time for questions coming live
Don’t be too harsh if the discussion goes
smoothly
10. 6. SHARE INFORMATION
Give the Hangout a title (may be a question)
Write a description:
Tell the world why you want those people to meet
Present the participants (name, position, etc)
Inform your network in time to ensure
promotion
Make a short promo video with the guest
star
11. 7. ORGANIZE A REHEARSAL
The day before
With all participants
Go through the script with them
Ensure they’re ok to answer the proposed
questions
Check everyone’s equipment/background/light
Go live for 3 minutes to see how it looks
Delete the test from your account
12. 8. GO LIVE!
Just before:
Post the description and name/position of
participants on the Google+ page
Start the Hangout about 30 minutes before going
“on air” to allow anyone to join and relax
Promote the link and time of the “on air”
Take some pictures to post on social media
13. 8. GO LIVE!
During the Hangout:
Check that the screen is following the speaker
Live tweet
Monitor questions coming from the social media
Communicate with participants through the chat
Keep your timing, don’t go over 45’!
14. 9. RELAX
Share the link on the social media channels
“you missed it? ….”
Storify the Hangout with the tweets and other
posts
Thank the people who shared and tweeted and of
course the participants
15. 10. RECYCLE
Some people may discover the Hangout later
Continue promoting it in the following days,
in your newsletters, make a website story
about it, etc.
Edit the best quotes and make it a separate
video
Check the # views regularly and re-promote it
whenever relevant