13. WHEN YOU GO WITH
YOU TALK TO: COMPANY PRINCIPALS
• Customer success
• A superior service experience
• Delivering better value for your money
Who are committed to:
Monday, December 7, 2009
14. I need help!
Tell me more!
Tell me why!
you talk... we see...
you see...
we ask...
Monday, December 7, 2009
15. THE TEAMMEET:
• A group of engaged individuals (not mere “resources”)
• Playing different roles
• Sharing the same vision:
Team Lead Tester Developer
SUCCESSFUL, HAPPY CUSTOMERS
Monday, December 7, 2009