3. • Global consulting firm
• Founded in New York in 1885
• Public and private clients
• 14,000 staff globally – approx 2000 in Australia New
Zealand
• A mixed staff profile (office and site based)
• Parent company – Balfour Beatty plc
About Parsons Brinckerhoff
20. • Participation may be greater than governance*
• If you build it, they won’t come
• Tiered governance, based on content
• It’s everyone’s intranet
#2 – Participation > Governance
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21. • When participation goes bad…
• The upside of participation
• Reuse, recycle, rejoice!
#2 – Participation > Governance
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26. • Find the hidden power structures
• Organisational culture
• Watch for duplication – not just online
#4 – Maintain cultural awareness
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27. • The flip side of integration
• Don’t be afraid of the sacred cows
• Use organisational change to your advantage
#4 – Maintain cultural awareness
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31. • One person can’t do it all
• Recruit help!
#6 – Don’t be afraid to ask for help
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32. • Bring people with you
• Encourage participation first
• Teach staff to be self sufficient
• Be aware of your culture, but not bound by it
• Know your stuff, and your people
• Ask for help
Recap
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