A presentation from Robin Hewings, the project manager from LB Hackney whose research and recommendations form part of the 21st Century Councillor exemplar work in Hackney.
6. Local leaders: A respected and well-known person in their community who can advocate for their residents, mediate issues and build coalitions for change
14. Scrutinising public services Able to make a difference in their local area as a result of their unique mandate and using their powers and influence to help their residents with other services such as the police and the NHS.