1. NLC Service Line
Warranty Program
May 2009
S trictly C onfid e ntial

2. Who Is USP
Headquartered in Canonsburg, PA,
One of the largest independent
providers of service line warranties in
North America.
USP is a portfolio company of Macquarie
Capital, part of Macquarie Group Limited, one of
the world's largest owners and managers of
utility and infrastructure assets with over $300
billion in assets under management worldwide
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3. Who Is USP
USP is proud to have been
selected as both an NLC
and NCTCOG Enterprise
Programs Partner
Over 125 Cities
Participating Nationwide
Abilene, Midland, Odessa,
Phoenix, Atlanta, Milwaukee,
Plano, etc.
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4. NLC Service Line Warranty
Program Products
External water line and sewer line warranties
Provide repairs on broken or
leaking outside water or sewer
lines typically not covered by
homeowners insurance
No restrictions on the number of
repairs performed– full benefit of
coverage provided on every repair
Low monthly cost – NO
deductibles or service fees
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6. Program Benefits
 $35,000
Program endorsed by multiple state municipal
leagues
Proven Track Record (over 125 U.S. partnership
cities and millions of homes with access to service
nationwide)
 Quick and Responsive Repairs
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7. Program Benefits
100% Optional for Homeowners (Awareness
Campaign)
 20% to 35% of homeowners will participate
within 3 – 5 Years (Houston C.M. Bradford)
Over $31 million in claims over past 8 years
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8. Program Benefits Cont.
 NO COST for the city to participate
 Peace of mind and protection for your residents
 Easy implementation
 Affordable rates for residents
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9. Program Benefits Cont.
 All repairs performed to local code
 Generates revenue for your city
 Service from trusted city-based contractors
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