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A Comparative Study of Users’
Microblogging Behavior on Sina Weibo
and Twitter
UMAP, Montréal, July 2012



                                Qi Gao1, Fabian Abel1, Geert-Jan Houben1,Yong Yu2
                         1 Web Information Systems, Delft University of Technology
                                          2 APEX lab, Shanghai Jiao Tong University




         Delft
         University of
         Technology
What we study: microblogging behavior




           340,000,000               100,000,000
           500,000,000               250,000,000
                What are the differences in Chinese and
                Western users’ microblogging behavior?

Wikipedia:Twitter                                                         Wikipedia:Sina_Weibo

                                    2 Microblogging Behavior on Sina Weibo and Twitter
Cultural differences




          standing up for himself         acting as a member of a group

Flickr:semicharmed                                                               Flickr:webei

                                    3 Microblogging Behavior on Sina Weibo and Twitter
Data sources


                                                  follower/followee
                                                  network

                                                  limited length of
                                                  a post

                                                  repost/reply/like


                                                  use of URLs
                                                  and hashtags

                                                  meta information
                                                  (time, source)




               4 Microblogging Behavior on Sina Weibo and Twitter
User modeling and analysis framework
 syntactic analysis                                              sentiment analysis
                                   Cultural
                                   Analytics
  semantic analysis                                              temporal analysis


                  Data Processing and User Profiling

                      data acquisition        multilingual NER

                  metadata extraction       semantic enrichment

                 topic/interest modeling   user profile construction




    Microblogging Platforms                                Semantic Web

                                                5 Microblogging Behavior on Sina Weibo and Twitter
User profiling


                                                Profile

     What could go wrong? RT



                                                 ?
     @DRUGE_REPORT
     Washington: White House
     seeks ‘Control’ over
     communication during ‘crisis’
     #obama drudge.tw/LVZygj




                                     6 Microblogging Behavior on Sina Weibo and Twitter
User profiling – syntactic characteristics


                                           Profile

  What could go wrong? RT         #    hashtag/URL
  @DRUGE_REPORT
  Washington: White House
  seeks ‘Control’ over
  communication during ‘crisis’
  #obama drudge.tw/LVZygj




                                  7 Microblogging Behavior on Sina Weibo and Twitter
User profiling – semantic characteristics


                                         Profile

  What could go wrong? RT         #    hashtag/URL
  @DRUGE_REPORT
                                       entity
  Washington: White House
  seeks ‘Control’ over
  communication during ‘crisis’
  #obama drudge.tw/LVZygj




                                  8 Microblogging Behavior on Sina Weibo and Twitter
User profiling – semantic characteristics


                                                    Profile

  What could go wrong? RT                  #      hashtag/URL
  @DRUGE_REPORT
                                                  entity
  Washington: White House
  seeks ‘Control’ over                      T     topic
  communication during ‘crisis’
  #obama drudge.tw/LVZygj
                      topic:person
                      topic:location
                    topic:organization

                                         9 Microblogging Behavior on Sina Weibo and Twitter
User profiling – sentiment characteristics


                                              Profile

 What could go wrong? RT             #      hashtag/URL
 @DRUGE_REPORT
                                            entity
 Washington: White House
 seeks ‘Control’ over                 T     topic
 communication during ‘crisis’               sentiment
 #obama drudge.tw/LVZygj
                        positive

                        negative

                        neutral

                                   10 Microblogging Behavior on Sina Weibo and Twitter
User profiling – temporal characteristics



                                              Profile
   What could go wrong? RT         #    hashtag/URL
   @DRUGE_REPORT
                                        entity
   Washington: White House
   seeks ‘Control’ over            T    topic
   communication during ‘crisis’         sentiment
   #obama drudge.tw/LVZygj
                                        temporal information




                                   11 Microblogging Behavior on Sina Weibo and Twitter
Analysis of users’ microblogging behavior

•  Datasets
   •  Microblog data collected from Sina Weibo and Twitter over a period of
       three months
   •  > 46 million micropost overall – 22m from Sina Weibo and 24m from
       Twitter
   •  a sample of 2616 Sina Weibo users and 1200 Twitter users

•  Analyze and compare user behavior on Sina Weibo and
   Twitter
   •  on two levels (i) the entire user population and (ii) individual users
   •  from different angles (i) syntactic, (ii) semantic, (iii) sentiment and
      (iv) temporal analysis
   •  relate our findings to theories about cultural stereotypes (Hofstede’s
       cultural dimensions)

                                         12 Microblogging Behavior on Sina Weibo and Twitter
Cultural model: Hofstede’s cultural dimensions

    •  Describes stereotypical cultural characteristics of nationalities
    •  Five core dimensions:
        •    Power Distance (PDI)
        •    Individualism versus Collectivism (IDV)
        •    Masculinity versus Femininity (MAS)
        •    Uncertainty Avoidance (UAI)
        •    Long-Term Orientation (LTO)
    •  Scores are relative wrt. other
       nationalities




geert-hofstede.com

                                                       13 Microblogging Behavior on Sina Weibo and Twitter
Syntactic analysis – what are the syntactical
   characteristics of messages?




                                hashtags/URLs per post
                                                                Hashtag-Weibo hashtag-Twitter
                                                                URL-Weibo      URL-Twitter




                                    avg. number of
                                                          1     Hashtag-Twitter
                                                                URL-Twitter

                                                         0.1

                                                     0.01
                                                                                   URL-Weibo
                                                                                 hashtag-Weibo
                                                          0
                                                           0%   20%    40%   60%    80%   100%
                                                                         users

Hashtags and URLs are less   Users on Twitter are more triggered by
frequently applied on Sina   hashtags and URLs when propagating
Weibo than on Twitter.       information than on Sina Weibo.

                                        14 Microblogging Behavior on Sina Weibo and Twitter
Syntactic analysis – what are the syntactical
   characteristics of messages?




      high collectivism       Cultural            high individualism
        (Sina Weibo)         Differences              (Twitter)




Hashtags and URLs are less    Users on Twitter are more triggered by
frequently applied on Sina    hashtags and URLs when propagating
Weibo than on Twitter.        information than on Sina Weibo.

                                    15 Microblogging Behavior on Sina Weibo and Twitter
Semantic analysis – what kind of topics are discussed?




                                   avg. number of entities per post
                                                                        10
                                                                                Weibo        Weibo
                                                                         1
                                                                                Twitter

                                                                        0.1                            Twitter
                                                                       0.01

                                                                      0.001

                                                                         0
                                                                          0%   20%   40%     60%     80%   100%
                                                                                          users


  The topics that users discuss on Sina Weibo are to a large
  extent related to locations and persons. In contrast to Sina
  Weibo, users on Twitter are talking more about
  organizations (such as companies, political parties).

                                 16 Microblogging Behavior on Sina Weibo and Twitter
Semantic analysis – what kind of topics are discussed?




   high collectivism        Cultural             high individualism
     (Sina Weibo)          Differences               (Twitter)




  The topics that users discuss on Sina Weibo are to a large
  extent related to locations and persons. In contrast to Sina
  Weibo, users on Twitter are talking more about
  organizations (such as companies, political parties).

                                  17 Microblogging Behavior on Sina Weibo and Twitter
Sentiment analysis – what are the sentiment
characteristics of microposts?                                                      Weibo
                                                100%




                              ratio of positve posts
                                                                  Weibo
                                                       80%
                                                                  Twitter
                                                                                          Twitter
                                                       60%                          more positive posts

                                                                                    more negative posts
                                                       40%

                                                       20%

                                                       0%
                                                             0%   20%   40%    60%       80%      100%
                                                                            users

   Sina Weibo users have a stronger tendency to publish
   positive messages than Twitter users.


                                      18 Microblogging Behavior on Sina Weibo and Twitter
Combining semantic and sentiment analysis




 The difference is amplified when discussing ‘people’ or
 ‘location’, with Sina Weibo users even more positive and
 Twitter users more negative.


                                19 Microblogging Behavior on Sina Weibo and Twitter
Combining semantic and sentiment analysis




long-term orientation     Cultural           short-tem orientation
                         Differences
    (Sina Weibo)                                    (Twitter)




 The difference is amplified when discussing ‘people’ or
 ‘location’, with Sina Weibo users even more positive and
 Twitter users more negative.


                                 20 Microblogging Behavior on Sina Weibo and Twitter
Temporal analysis – how quickly do users propagate
  information?
time distance (in hours)
                                       Weibo            Weibo
                 1000
                                       Twitter
                           100

                            10

                             1                            Twitter
                                                                               time distance =
                           0.1
                                                                               trepost - toriginal post
                             0
                                 0%   20%   40%   60%     80%   100%
                                             users

                                  Twitter users repost messages faster than
                                  Sina Weibo users.


                                                                    21 Microblogging Behavior on Sina Weibo and Twitter
Temporal analysis – how quickly do users propagate
information?




  large degree of        Cultural                  low degree of
  power distance        Differences               power distance
    (Sina Weibo)                                     (Twitter)




     Twitter users repost messages faster than
     Sina Weibo users.


                              22 Microblogging Behavior on Sina Weibo and Twitter
Qi Gao et al. Information Propagation Cultures on Sina Weibo and Twitter. In
Proceedings of ACM Web Science Conference 2012. Evanston, USA.

                                          23 Microblogging Behavior on Sina Weibo and Twitter
Conclusion and future work
•  What we did
   •  user modeling framework for culture-aware user modeling based on
       microblogging data
   •  data-intensive analyses deliver valuable insights for multilingual and culture
      -aware user modeling

•  Findings
   •  key differences between Chinese and US/Western users’ microblogging behavior
       – e.g. Chinese microblogging activities are more positive and less ‘political’
   •  some of the differences can be explained with cultural model from social science
       research – e.g. Hofstede: individualism vs. collectivism

•  Future work:
   •  develop personalized applications that are able to adapt to the cultural factors

                                            24 Microblogging Behavior on Sina Weibo and Twitter
Thank You!
              Q&A
Qi Gao, Fabian Abel, Geert-Jan Houben, Yong Yu


                          q.gao@tudelft.nl
                          @wisdelft


                       25 Microblogging Behavior on Sina Weibo and Twitter
Interpretation

                                       Individualism                     Cultural
                                       /Collectivism                    Differences
Twitter users seem to be
more eager to let their posts
appear in the public
discussion – possibly a higher
demand to profile themselves
(individualism)




                                 26 Microblogging Behavior on Sina Weibo and Twitter
Interpretation

                                         Individualism                     Cultural
                                         /Collectivism                    Differences

The finding is in line with the
low commitment to an
organization in China, which is
one of the typical indicator for
a highly collectivist culture.




                                   27 Microblogging Behavior on Sina Weibo and Twitter
Interpretation

                                         Long Term                       Cultural
                                         Orientation                    Differences

The positive nature of the
information on Sina Weibo
might point at the long term
orientation that is attributed
to the Chinese culture.




                                 28 Microblogging Behavior on Sina Weibo and Twitter
Interpretation

                                              Power                         Cultural
                                             Distance                      Differences
Twitter users may have the
impression that they play an
important role in the
information propagation
process, i.e. they act as if they
are in the power of spreading
information (power distance).




                                    29 Microblogging Behavior on Sina Weibo and Twitter

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A Comparative Study of Users' Microblogging Behavior on Sina Weibo and Twitter

  • 1. A Comparative Study of Users’ Microblogging Behavior on Sina Weibo and Twitter UMAP, Montréal, July 2012 Qi Gao1, Fabian Abel1, Geert-Jan Houben1,Yong Yu2 1 Web Information Systems, Delft University of Technology 2 APEX lab, Shanghai Jiao Tong University Delft University of Technology
  • 2. What we study: microblogging behavior 340,000,000 100,000,000 500,000,000 250,000,000 What are the differences in Chinese and Western users’ microblogging behavior? Wikipedia:Twitter Wikipedia:Sina_Weibo 2 Microblogging Behavior on Sina Weibo and Twitter
  • 3. Cultural differences standing up for himself acting as a member of a group Flickr:semicharmed Flickr:webei 3 Microblogging Behavior on Sina Weibo and Twitter
  • 4. Data sources follower/followee network limited length of a post repost/reply/like use of URLs and hashtags meta information (time, source) 4 Microblogging Behavior on Sina Weibo and Twitter
  • 5. User modeling and analysis framework syntactic analysis sentiment analysis Cultural Analytics semantic analysis temporal analysis Data Processing and User Profiling data acquisition multilingual NER metadata extraction semantic enrichment topic/interest modeling user profile construction Microblogging Platforms Semantic Web 5 Microblogging Behavior on Sina Weibo and Twitter
  • 6. User profiling Profile What could go wrong? RT ? @DRUGE_REPORT Washington: White House seeks ‘Control’ over communication during ‘crisis’ #obama drudge.tw/LVZygj 6 Microblogging Behavior on Sina Weibo and Twitter
  • 7. User profiling – syntactic characteristics Profile What could go wrong? RT # hashtag/URL @DRUGE_REPORT Washington: White House seeks ‘Control’ over communication during ‘crisis’ #obama drudge.tw/LVZygj 7 Microblogging Behavior on Sina Weibo and Twitter
  • 8. User profiling – semantic characteristics Profile What could go wrong? RT # hashtag/URL @DRUGE_REPORT entity Washington: White House seeks ‘Control’ over communication during ‘crisis’ #obama drudge.tw/LVZygj 8 Microblogging Behavior on Sina Weibo and Twitter
  • 9. User profiling – semantic characteristics Profile What could go wrong? RT # hashtag/URL @DRUGE_REPORT entity Washington: White House seeks ‘Control’ over T topic communication during ‘crisis’ #obama drudge.tw/LVZygj topic:person topic:location topic:organization 9 Microblogging Behavior on Sina Weibo and Twitter
  • 10. User profiling – sentiment characteristics Profile What could go wrong? RT # hashtag/URL @DRUGE_REPORT entity Washington: White House seeks ‘Control’ over T topic communication during ‘crisis’ sentiment #obama drudge.tw/LVZygj positive negative neutral 10 Microblogging Behavior on Sina Weibo and Twitter
  • 11. User profiling – temporal characteristics Profile What could go wrong? RT # hashtag/URL @DRUGE_REPORT entity Washington: White House seeks ‘Control’ over T topic communication during ‘crisis’ sentiment #obama drudge.tw/LVZygj temporal information 11 Microblogging Behavior on Sina Weibo and Twitter
  • 12. Analysis of users’ microblogging behavior •  Datasets •  Microblog data collected from Sina Weibo and Twitter over a period of three months •  > 46 million micropost overall – 22m from Sina Weibo and 24m from Twitter •  a sample of 2616 Sina Weibo users and 1200 Twitter users •  Analyze and compare user behavior on Sina Weibo and Twitter •  on two levels (i) the entire user population and (ii) individual users •  from different angles (i) syntactic, (ii) semantic, (iii) sentiment and (iv) temporal analysis •  relate our findings to theories about cultural stereotypes (Hofstede’s cultural dimensions) 12 Microblogging Behavior on Sina Weibo and Twitter
  • 13. Cultural model: Hofstede’s cultural dimensions •  Describes stereotypical cultural characteristics of nationalities •  Five core dimensions: •  Power Distance (PDI) •  Individualism versus Collectivism (IDV) •  Masculinity versus Femininity (MAS) •  Uncertainty Avoidance (UAI) •  Long-Term Orientation (LTO) •  Scores are relative wrt. other nationalities geert-hofstede.com 13 Microblogging Behavior on Sina Weibo and Twitter
  • 14. Syntactic analysis – what are the syntactical characteristics of messages? hashtags/URLs per post Hashtag-Weibo hashtag-Twitter URL-Weibo URL-Twitter avg. number of 1 Hashtag-Twitter URL-Twitter 0.1 0.01 URL-Weibo hashtag-Weibo 0 0% 20% 40% 60% 80% 100% users Hashtags and URLs are less Users on Twitter are more triggered by frequently applied on Sina hashtags and URLs when propagating Weibo than on Twitter. information than on Sina Weibo. 14 Microblogging Behavior on Sina Weibo and Twitter
  • 15. Syntactic analysis – what are the syntactical characteristics of messages? high collectivism Cultural high individualism (Sina Weibo) Differences (Twitter) Hashtags and URLs are less Users on Twitter are more triggered by frequently applied on Sina hashtags and URLs when propagating Weibo than on Twitter. information than on Sina Weibo. 15 Microblogging Behavior on Sina Weibo and Twitter
  • 16. Semantic analysis – what kind of topics are discussed? avg. number of entities per post 10 Weibo Weibo 1 Twitter 0.1 Twitter 0.01 0.001 0 0% 20% 40% 60% 80% 100% users The topics that users discuss on Sina Weibo are to a large extent related to locations and persons. In contrast to Sina Weibo, users on Twitter are talking more about organizations (such as companies, political parties). 16 Microblogging Behavior on Sina Weibo and Twitter
  • 17. Semantic analysis – what kind of topics are discussed? high collectivism Cultural high individualism (Sina Weibo) Differences (Twitter) The topics that users discuss on Sina Weibo are to a large extent related to locations and persons. In contrast to Sina Weibo, users on Twitter are talking more about organizations (such as companies, political parties). 17 Microblogging Behavior on Sina Weibo and Twitter
  • 18. Sentiment analysis – what are the sentiment characteristics of microposts? Weibo 100% ratio of positve posts Weibo 80% Twitter Twitter 60% more positive posts more negative posts 40% 20% 0% 0% 20% 40% 60% 80% 100% users Sina Weibo users have a stronger tendency to publish positive messages than Twitter users. 18 Microblogging Behavior on Sina Weibo and Twitter
  • 19. Combining semantic and sentiment analysis The difference is amplified when discussing ‘people’ or ‘location’, with Sina Weibo users even more positive and Twitter users more negative. 19 Microblogging Behavior on Sina Weibo and Twitter
  • 20. Combining semantic and sentiment analysis long-term orientation Cultural short-tem orientation Differences (Sina Weibo) (Twitter) The difference is amplified when discussing ‘people’ or ‘location’, with Sina Weibo users even more positive and Twitter users more negative. 20 Microblogging Behavior on Sina Weibo and Twitter
  • 21. Temporal analysis – how quickly do users propagate information? time distance (in hours) Weibo Weibo 1000 Twitter 100 10 1 Twitter time distance = 0.1 trepost - toriginal post 0 0% 20% 40% 60% 80% 100% users Twitter users repost messages faster than Sina Weibo users. 21 Microblogging Behavior on Sina Weibo and Twitter
  • 22. Temporal analysis – how quickly do users propagate information? large degree of Cultural low degree of power distance Differences power distance (Sina Weibo) (Twitter) Twitter users repost messages faster than Sina Weibo users. 22 Microblogging Behavior on Sina Weibo and Twitter
  • 23. Qi Gao et al. Information Propagation Cultures on Sina Weibo and Twitter. In Proceedings of ACM Web Science Conference 2012. Evanston, USA. 23 Microblogging Behavior on Sina Weibo and Twitter
  • 24. Conclusion and future work •  What we did •  user modeling framework for culture-aware user modeling based on microblogging data •  data-intensive analyses deliver valuable insights for multilingual and culture -aware user modeling •  Findings •  key differences between Chinese and US/Western users’ microblogging behavior – e.g. Chinese microblogging activities are more positive and less ‘political’ •  some of the differences can be explained with cultural model from social science research – e.g. Hofstede: individualism vs. collectivism •  Future work: •  develop personalized applications that are able to adapt to the cultural factors 24 Microblogging Behavior on Sina Weibo and Twitter
  • 25. Thank You! Q&A Qi Gao, Fabian Abel, Geert-Jan Houben, Yong Yu q.gao@tudelft.nl @wisdelft 25 Microblogging Behavior on Sina Weibo and Twitter
  • 26. Interpretation Individualism Cultural /Collectivism Differences Twitter users seem to be more eager to let their posts appear in the public discussion – possibly a higher demand to profile themselves (individualism) 26 Microblogging Behavior on Sina Weibo and Twitter
  • 27. Interpretation Individualism Cultural /Collectivism Differences The finding is in line with the low commitment to an organization in China, which is one of the typical indicator for a highly collectivist culture. 27 Microblogging Behavior on Sina Weibo and Twitter
  • 28. Interpretation Long Term Cultural Orientation Differences The positive nature of the information on Sina Weibo might point at the long term orientation that is attributed to the Chinese culture. 28 Microblogging Behavior on Sina Weibo and Twitter
  • 29. Interpretation Power Cultural Distance Differences Twitter users may have the impression that they play an important role in the information propagation process, i.e. they act as if they are in the power of spreading information (power distance). 29 Microblogging Behavior on Sina Weibo and Twitter