SlideShare a Scribd company logo
1 of 4
Getting Past Collections Call
Reluctance
Brennan & Clark
Getting Past Collections Call Reluctance
 Collections agency Brennan & Clark strives to be a leader in the field of debt
collections. By hiring and training a team of talented agents, Brennan & Clark
delivers top results for its clients.
Getting Past Collections Call Reluctance
 One of the most challenging aspects of making a collections call is simply picking
up the phone and doing it. Many newer collections agents will put off such a call,
fearing that an unpleasant situation will arise or predicting that the call won’t be
successful . However, negative expectations can often be a self-fulfilling prophecy.
Those tasked with collecting debt should approach each call with the mind-set that
he or she will be able to recover the money in full, and that there is no better time
to reach out than right now.
Getting Past Collections Call Reluctance
 A collections agent should also keep in mind that a person making a call is in a
much better negotiating position than a person receiving a call. Therefore, he or
she should utilize each outbound call to his or her full advantage. Even if making
calls seems intimidating at first , those in the collections field find that it gets easier
over time.than right now.

More Related Content

Recently uploaded

+91-9310611641 Russian Call Girls In New Delhi Independent Russian Call Girls...
+91-9310611641 Russian Call Girls In New Delhi Independent Russian Call Girls...+91-9310611641 Russian Call Girls In New Delhi Independent Russian Call Girls...
+91-9310611641 Russian Call Girls In New Delhi Independent Russian Call Girls...teencall080
 
RAJKOT CALL GIRLS 92628/71154 RAJKOT CAL
RAJKOT CALL GIRLS 92628/71154 RAJKOT CALRAJKOT CALL GIRLS 92628/71154 RAJKOT CAL
RAJKOT CALL GIRLS 92628/71154 RAJKOT CALNiteshKumar82226
 
KAKINADA CALL GIRL 92628/71154 KAKINADA C
KAKINADA CALL GIRL 92628/71154 KAKINADA CKAKINADA CALL GIRL 92628/71154 KAKINADA C
KAKINADA CALL GIRL 92628/71154 KAKINADA CNiteshKumar82226
 
Call Girls | 😏💦 03274100048 | Call Girls Near Me
Call Girls | 😏💦 03274100048 | Call Girls Near MeCall Girls | 😏💦 03274100048 | Call Girls Near Me
Call Girls | 😏💦 03274100048 | Call Girls Near MeIfra Zohaib
 
Radhika Call Girls In Jaipur 9358660226 Escorts service
Radhika Call Girls In Jaipur 9358660226 Escorts serviceRadhika Call Girls In Jaipur 9358660226 Escorts service
Radhika Call Girls In Jaipur 9358660226 Escorts servicerahul222jai
 
Call Girls In {{Green Park Delhi}}9667938988 Indian Russian High Profile Esco...
Call Girls In {{Green Park Delhi}}9667938988 Indian Russian High Profile Esco...Call Girls In {{Green Park Delhi}}9667938988 Indian Russian High Profile Esco...
Call Girls In {{Green Park Delhi}}9667938988 Indian Russian High Profile Esco...aakahthapa70
 
Call Girls In {Connaught Place Delhi} 9667938988 IndianRussian High Profile E...
Call Girls In {Connaught Place Delhi} 9667938988 IndianRussian High Profile E...Call Girls In {Connaught Place Delhi} 9667938988 IndianRussian High Profile E...
Call Girls In {Connaught Place Delhi} 9667938988 IndianRussian High Profile E...aakahthapa70
 
SURAT CALL GIRL 92628/71154 SURAT CALL G
SURAT CALL GIRL 92628/71154 SURAT CALL GSURAT CALL GIRL 92628/71154 SURAT CALL G
SURAT CALL GIRL 92628/71154 SURAT CALL GNiteshKumar82226
 
Best VIP Call Girls Noida Sector 23 Call Me: 8700611579
Best VIP Call Girls Noida Sector 23 Call Me: 8700611579Best VIP Call Girls Noida Sector 23 Call Me: 8700611579
Best VIP Call Girls Noida Sector 23 Call Me: 8700611579diyaspanoida
 
Call Girls In {{Connaught Place Delhi}}96679@38988 Indian Russian High Profil...
Call Girls In {{Connaught Place Delhi}}96679@38988 Indian Russian High Profil...Call Girls In {{Connaught Place Delhi}}96679@38988 Indian Russian High Profil...
Call Girls In {{Connaught Place Delhi}}96679@38988 Indian Russian High Profil...aakahthapa70
 
💚😋Bangalore Escort Service Call Girls, ₹5000 To 25K With AC💚😋
💚😋Bangalore Escort Service Call Girls, ₹5000 To 25K With AC💚😋💚😋Bangalore Escort Service Call Girls, ₹5000 To 25K With AC💚😋
💚😋Bangalore Escort Service Call Girls, ₹5000 To 25K With AC💚😋Sheetaleventcompany
 
Low Rate Russian Call Girls In Lajpat Nagar ➡️ 7836950116 Call Girls Service ...
Low Rate Russian Call Girls In Lajpat Nagar ➡️ 7836950116 Call Girls Service ...Low Rate Russian Call Girls In Lajpat Nagar ➡️ 7836950116 Call Girls Service ...
Low Rate Russian Call Girls In Lajpat Nagar ➡️ 7836950116 Call Girls Service ...riyasharma00119
 
Call Now ☎9870417354|| Call Girls in Noida Sector 18 Escort Service Noida N.C.R.
Call Now ☎9870417354|| Call Girls in Noida Sector 18 Escort Service Noida N.C.R.Call Now ☎9870417354|| Call Girls in Noida Sector 18 Escort Service Noida N.C.R.
Call Now ☎9870417354|| Call Girls in Noida Sector 18 Escort Service Noida N.C.R.riyadelhic riyadelhic
 
Russian Call Girls in Goa %(9316020077)# Russian Call Girls in Goa By Russi...
Russian Call Girls  in Goa %(9316020077)# Russian Call Girls  in Goa By Russi...Russian Call Girls  in Goa %(9316020077)# Russian Call Girls  in Goa By Russi...
Russian Call Girls in Goa %(9316020077)# Russian Call Girls in Goa By Russi...Goa Call Girls Service Goa escort agency
 
JAMNAGAR CALL GIRLS 92628/71154 JAMNAGAR
JAMNAGAR CALL GIRLS 92628/71154 JAMNAGARJAMNAGAR CALL GIRLS 92628/71154 JAMNAGAR
JAMNAGAR CALL GIRLS 92628/71154 JAMNAGARNiteshKumar82226
 
Call Girls In {Green Park Delhi} 9667938988 Indian Russian High Profile Girls...
Call Girls In {Green Park Delhi} 9667938988 Indian Russian High Profile Girls...Call Girls In {Green Park Delhi} 9667938988 Indian Russian High Profile Girls...
Call Girls In {Green Park Delhi} 9667938988 Indian Russian High Profile Girls...aakahthapa70
 
Girls For Night in Islamabad | 03274100048 🔞
Girls For Night in Islamabad | 03274100048 🔞Girls For Night in Islamabad | 03274100048 🔞
Girls For Night in Islamabad | 03274100048 🔞Ifra Zohaib
 
DIGHA CALL GIRL 92628/1154 DIGHA CALL GI
DIGHA CALL GIRL 92628/1154 DIGHA CALL GIDIGHA CALL GIRL 92628/1154 DIGHA CALL GI
DIGHA CALL GIRL 92628/1154 DIGHA CALL GINiteshKumar82226
 
Call Girls in Rawalpindi | 🍆💦 03280288848
Call Girls in Rawalpindi | 🍆💦 03280288848Call Girls in Rawalpindi | 🍆💦 03280288848
Call Girls in Rawalpindi | 🍆💦 03280288848Ifra Zohaib
 

Recently uploaded (20)

+91-9310611641 Russian Call Girls In New Delhi Independent Russian Call Girls...
+91-9310611641 Russian Call Girls In New Delhi Independent Russian Call Girls...+91-9310611641 Russian Call Girls In New Delhi Independent Russian Call Girls...
+91-9310611641 Russian Call Girls In New Delhi Independent Russian Call Girls...
 
RAJKOT CALL GIRLS 92628/71154 RAJKOT CAL
RAJKOT CALL GIRLS 92628/71154 RAJKOT CALRAJKOT CALL GIRLS 92628/71154 RAJKOT CAL
RAJKOT CALL GIRLS 92628/71154 RAJKOT CAL
 
KAKINADA CALL GIRL 92628/71154 KAKINADA C
KAKINADA CALL GIRL 92628/71154 KAKINADA CKAKINADA CALL GIRL 92628/71154 KAKINADA C
KAKINADA CALL GIRL 92628/71154 KAKINADA C
 
Call Girls | 😏💦 03274100048 | Call Girls Near Me
Call Girls | 😏💦 03274100048 | Call Girls Near MeCall Girls | 😏💦 03274100048 | Call Girls Near Me
Call Girls | 😏💦 03274100048 | Call Girls Near Me
 
Radhika Call Girls In Jaipur 9358660226 Escorts service
Radhika Call Girls In Jaipur 9358660226 Escorts serviceRadhika Call Girls In Jaipur 9358660226 Escorts service
Radhika Call Girls In Jaipur 9358660226 Escorts service
 
Call Girls In {{Green Park Delhi}}9667938988 Indian Russian High Profile Esco...
Call Girls In {{Green Park Delhi}}9667938988 Indian Russian High Profile Esco...Call Girls In {{Green Park Delhi}}9667938988 Indian Russian High Profile Esco...
Call Girls In {{Green Park Delhi}}9667938988 Indian Russian High Profile Esco...
 
Call Girls In {Connaught Place Delhi} 9667938988 IndianRussian High Profile E...
Call Girls In {Connaught Place Delhi} 9667938988 IndianRussian High Profile E...Call Girls In {Connaught Place Delhi} 9667938988 IndianRussian High Profile E...
Call Girls In {Connaught Place Delhi} 9667938988 IndianRussian High Profile E...
 
SURAT CALL GIRL 92628/71154 SURAT CALL G
SURAT CALL GIRL 92628/71154 SURAT CALL GSURAT CALL GIRL 92628/71154 SURAT CALL G
SURAT CALL GIRL 92628/71154 SURAT CALL G
 
Best VIP Call Girls Noida Sector 23 Call Me: 8700611579
Best VIP Call Girls Noida Sector 23 Call Me: 8700611579Best VIP Call Girls Noida Sector 23 Call Me: 8700611579
Best VIP Call Girls Noida Sector 23 Call Me: 8700611579
 
Call Girls In {{Connaught Place Delhi}}96679@38988 Indian Russian High Profil...
Call Girls In {{Connaught Place Delhi}}96679@38988 Indian Russian High Profil...Call Girls In {{Connaught Place Delhi}}96679@38988 Indian Russian High Profil...
Call Girls In {{Connaught Place Delhi}}96679@38988 Indian Russian High Profil...
 
💚😋Bangalore Escort Service Call Girls, ₹5000 To 25K With AC💚😋
💚😋Bangalore Escort Service Call Girls, ₹5000 To 25K With AC💚😋💚😋Bangalore Escort Service Call Girls, ₹5000 To 25K With AC💚😋
💚😋Bangalore Escort Service Call Girls, ₹5000 To 25K With AC💚😋
 
Low Rate Russian Call Girls In Lajpat Nagar ➡️ 7836950116 Call Girls Service ...
Low Rate Russian Call Girls In Lajpat Nagar ➡️ 7836950116 Call Girls Service ...Low Rate Russian Call Girls In Lajpat Nagar ➡️ 7836950116 Call Girls Service ...
Low Rate Russian Call Girls In Lajpat Nagar ➡️ 7836950116 Call Girls Service ...
 
Call Now ☎9870417354|| Call Girls in Noida Sector 18 Escort Service Noida N.C.R.
Call Now ☎9870417354|| Call Girls in Noida Sector 18 Escort Service Noida N.C.R.Call Now ☎9870417354|| Call Girls in Noida Sector 18 Escort Service Noida N.C.R.
Call Now ☎9870417354|| Call Girls in Noida Sector 18 Escort Service Noida N.C.R.
 
Russian Call Girls in Goa %(9316020077)# Russian Call Girls in Goa By Russi...
Russian Call Girls  in Goa %(9316020077)# Russian Call Girls  in Goa By Russi...Russian Call Girls  in Goa %(9316020077)# Russian Call Girls  in Goa By Russi...
Russian Call Girls in Goa %(9316020077)# Russian Call Girls in Goa By Russi...
 
JAMNAGAR CALL GIRLS 92628/71154 JAMNAGAR
JAMNAGAR CALL GIRLS 92628/71154 JAMNAGARJAMNAGAR CALL GIRLS 92628/71154 JAMNAGAR
JAMNAGAR CALL GIRLS 92628/71154 JAMNAGAR
 
Call Girls In {Green Park Delhi} 9667938988 Indian Russian High Profile Girls...
Call Girls In {Green Park Delhi} 9667938988 Indian Russian High Profile Girls...Call Girls In {Green Park Delhi} 9667938988 Indian Russian High Profile Girls...
Call Girls In {Green Park Delhi} 9667938988 Indian Russian High Profile Girls...
 
Call Girls In Goa For Fun 9316020077 By Goa Call Girls For Pick Up Night
Call Girls In  Goa  For Fun 9316020077 By  Goa  Call Girls For Pick Up NightCall Girls In  Goa  For Fun 9316020077 By  Goa  Call Girls For Pick Up Night
Call Girls In Goa For Fun 9316020077 By Goa Call Girls For Pick Up Night
 
Girls For Night in Islamabad | 03274100048 🔞
Girls For Night in Islamabad | 03274100048 🔞Girls For Night in Islamabad | 03274100048 🔞
Girls For Night in Islamabad | 03274100048 🔞
 
DIGHA CALL GIRL 92628/1154 DIGHA CALL GI
DIGHA CALL GIRL 92628/1154 DIGHA CALL GIDIGHA CALL GIRL 92628/1154 DIGHA CALL GI
DIGHA CALL GIRL 92628/1154 DIGHA CALL GI
 
Call Girls in Rawalpindi | 🍆💦 03280288848
Call Girls in Rawalpindi | 🍆💦 03280288848Call Girls in Rawalpindi | 🍆💦 03280288848
Call Girls in Rawalpindi | 🍆💦 03280288848
 

Featured

Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTExpeed Software
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)contently
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024Albert Qian
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsKurio // The Social Media Age(ncy)
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summarySpeakerHub
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next Tessa Mero
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best PracticesVit Horky
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project managementMindGenius
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...RachelPearson36
 
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Applitools
 

Featured (20)

Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPT
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage Engineerings
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
 
Skeleton Culture Code
Skeleton Culture CodeSkeleton Culture Code
Skeleton Culture Code
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...
 

Getting Past Collections Call Reluctance

  • 1. Getting Past Collections Call Reluctance Brennan & Clark
  • 2. Getting Past Collections Call Reluctance  Collections agency Brennan & Clark strives to be a leader in the field of debt collections. By hiring and training a team of talented agents, Brennan & Clark delivers top results for its clients.
  • 3. Getting Past Collections Call Reluctance  One of the most challenging aspects of making a collections call is simply picking up the phone and doing it. Many newer collections agents will put off such a call, fearing that an unpleasant situation will arise or predicting that the call won’t be successful . However, negative expectations can often be a self-fulfilling prophecy. Those tasked with collecting debt should approach each call with the mind-set that he or she will be able to recover the money in full, and that there is no better time to reach out than right now.
  • 4. Getting Past Collections Call Reluctance  A collections agent should also keep in mind that a person making a call is in a much better negotiating position than a person receiving a call. Therefore, he or she should utilize each outbound call to his or her full advantage. Even if making calls seems intimidating at first , those in the collections field find that it gets easier over time.than right now.