2. Getting Past Collections Call Reluctance
Collections agency Brennan & Clark strives to be a leader in the field of debt
collections. By hiring and training a team of talented agents, Brennan & Clark
delivers top results for its clients.
3. Getting Past Collections Call Reluctance
One of the most challenging aspects of making a collections call is simply picking
up the phone and doing it. Many newer collections agents will put off such a call,
fearing that an unpleasant situation will arise or predicting that the call won’t be
successful . However, negative expectations can often be a self-fulfilling prophecy.
Those tasked with collecting debt should approach each call with the mind-set that
he or she will be able to recover the money in full, and that there is no better time
to reach out than right now.
4. Getting Past Collections Call Reluctance
A collections agent should also keep in mind that a person making a call is in a
much better negotiating position than a person receiving a call. Therefore, he or
she should utilize each outbound call to his or her full advantage. Even if making
calls seems intimidating at first , those in the collections field find that it gets easier
over time.than right now.