A summary of some of the things I learned after being a trainer and coach at ThoughtWorks University

1. ining and coaching
Tra
Ag ile Minds
Ilias Bartolini - @iliasbartolini
ibartoli@thoughtworks.com

2. http://agilemanifesto.org

3. http://agilemanifesto.org

4. W hat is
T WU?

5. ainees
W hat tr U?
say of T W
TWU 27 feedback - nouns

6. ainees
W hat tr U?
say of T W
TWU 27 feedback - verbs

7. ainees
W hat tr U?
say of T W
TWU 27 feedback - adjectives

8. Wha t is an
ind?
Agile M take a test
(a) (b)
”oh, you must be really smart” ”oh, you should have worked really hard"
choose a new test
choose the easy test choose the difficult test
get the difficult one anyway
give up “I can do it, I just need more…”
Linda Rising – The power of an Agile Mindset
http://www.youtube.com/watch?v=W47rcJowx7k

9. Wha t is an
ind?
Agile M
look at someone else test
worst ones: “want to feel good” better ones: “I got a chance to learn”
take same initial test
little bit lower scores improved!
advice other students
no advice, started lying on their started coaching and encouraging
scores

10. Wha t is an
ind?
Agile M
Fixed Mindset Agile / Growth Mindset
• wants to look good • wants to learn and improve
• avoids challenges • embrace challenges
• individualism • empathy
• what I can do comes ”for free” • I can get smarter and stronger
• give up easily • find motivation in struggling situation
indset ca n change!
M
“Perfect” is a verb!
Carol Dweck – Mindset
http://www.amazon.co.uk/Mindset-Psychology-Carol-S-Dweck/dp/0345472322/

11. T WU
philosophy
ch anges
contin uously!

12. T WU
philosophy
Context
over
Competency

13. T WU
philosophy
Fail fast
over
Be ing evaluated

14. B unkos!
ect m istakes
Perf
ail better !
fail f ast : f
Not only

15. Coach ing at
T WU
Celebrate
success!

16. Coach ing at
T WU
Celebrate
success!
…and
failures!
:)

17. and b ruises
…

18. Coach ing at
T WU
Recover Resiliency
from failure

19. Coach ing at
Support
T WU Trusted
connections
Acceptance Help
ty
Responsibili Skills Resiliency
Internal
resources Alternative
solution
Goal Recovery
plan
Elena Malaguti - http://www.youtube.com/watch?v=8Ts0meqWcHg [ita]

20. learn
Learn ing to
“I own my learning experience”

21. learn
Learn ing to
al way
adition
The tr

22. learn
Learn ing to
model
eton l earning
Princ
70% 20% 10%

23. Pairin
social g
Learn ing is
Wit h your
team
person
Wit h the y you
nearb On-line network
sitting s

24. ersity
arn from div
Le
Differ
ent perspe
ctives

25. playing
Le arn by

26. Coach ing at Feedbac
T WU k & direc
tions,
not solu
tions

27. Coach ing at
Discove
T WU r what
motivat
es
you
Jurgen Appelo: Moving Motivators - http://www.management30.com/moving-motivators/

28. Coach ing at Set per
sonal ex
T WU pectatio
ns
Letter in
the future
Why I
deserve
an “A”
Rosamund & Benjamin Zander: The Art of Possibility

29. Coach ing at
T WU
Encour
agin g

30. Coach ing at
T WU
G oal
R eality
O bstacles & Options
W ay forward
John Withmore: Coaching for performance
http://en.wikipedia.org/wiki/GROW_model

31. Fee dback
Continuous
improvement

32. Streng
Fee dback then c
onfiden
ce
Improve &
effect
iveness
Continuous
improvement

33. Giving
Fe edback
Give earlier Create safety Focus on Make it a Not too much
behaviour conversation

34. Don’t defend: Seek Say thanks Take actions Ask for it
is a gift! clarifications
Fe edback
Receiving

35. Giving
Feedback
Re ceiving
Patrick Kua - http://www.slideshare.net/thekua/tightening-the-feedback-loop-agile-2011

36. Coach ing at
T WU
"The first principle is that you must not fool
yourself and you are the easiest person to fool.”
Richard P. Feynman
ty as
st ume par II
At a co Elizabeth
Queen

37. Coach ing at
T WU Self awareness

38. to con tribute
Learning
“Your obligation is that of active participation.
You should not act as knowledge absorbing
sponges but as whetstone on which we can all
sharpen our wits”
Edsger W. Dijkstra

39. to con tribute
Learning
Share it!

40. to con tribute
Learning
Speak up!

41. conformity
Break
Solomon Asch – Conformity experiment: Lift Antics
http://www.youtube.com/watch?v=B8zlk9TZ4bA
http://en.wikipedia.org/wiki/Asch_conformity_experiments

42. to con tribute
Learning Not o
nly pr
but pr oblem solv
oblem ers,
finder
s

43. e next
cognis tep
Re
learn in g s
Dreyfus
model of
skill
ac quisition
Patrick Kua - http://www.slideshare.net/thekua/learning-about-learning-with-dreyfus-7924019

44. ng to unlearn
Learni
scratch
Resta rt from
d rules
B reak ol
ptions
reak p reconce
B

45. unce rtainty
Deal with
ponsible
ast res t
L
momen
Courage

46. W hat is
T WU?
B etter nalyst
Busi ness A B etter
B etter People
Dev eloper
B etter
etter Expe rience
B nalyst
Qu ality A Des igners

47. W hat is
T WU?

48. W hat is
T WU?
Next time someone asks you what you were
doing those 6 weeks you say:
“I became best friends with 92 people”
Govind – TWU 28
http://mymindechoes.wordpress.com/2012/10/22/what-is-twu/

49. Q uestions
?

50. Fe edback
https://joind.in/talk/view/7655

51. credits
Creative commons pictures - by-nc-sa / by-sa / by-nc-nd:
http://en.wikipedia.org/wiki/File:Edsger_Wybe_Dijkstra.jpg
http://www.flickr.com/photos/iliasbartolini/4812859533/sizes/l/in/photostream/
http://www.flickr.com/photos/jstar/409405305/sizes/z/
http://www.flickr.com/photos/sbluerock/110561528/sizes/z/
http://www.flickr.com/photos/jonathanbeard/3196536843/sizes/l/in/photostream/
http://www.flickr.com/photos/kevinmarsh/488971581/sizes/l/
http://www.flickr.com/photos/katclay/4927823922/sizes/l/
http://www.flickr.com/photos/53370644@N06/4976490816/sizes/l/
http://www.flickr.com/photos/kmndr/3857967490/sizes/l/ Thank you!
http://www.flickr.com/photos/soldiersmediacenter/397708723/sizes/l/
http://www.flickr.com/photos/kimli/649812785/sizes/o/
http://creativecommons.org/licenses/by-nc-sa/3.0/