1. The document discusses the shift in communication design from a focus on computer documentation to a broader focus on communication across disciplines to address complex real-world problems. 2. Communication design work is described as "wicked" meaning problems are ill-defined, constantly changing, and have unbounded consequences, requiring multidisciplinary perspectives and approaches. 3. True problem solving for the 21st century requires moving beyond individual disciplines to engage in multidisciplinary, transdisciplinary, and engaged scholarship.