This document discusses the importance of public relations and communications for school districts. It notes that school districts face many challenges that can divide communities, so effective communications are needed to clarify goals, dispel rumors, and create a positive image. The document provides tips for working with the media, including being accessible, keeping messages simple, and remembering that the goal is promoting student success. It emphasizes using multiple communication channels like websites, newsletters, social media and community events to engage stakeholders.
1. Putting Your District
In The Spotlight
BRAD DOMITROVICH
PR Zealot, Speaker, Educator
Texas School Public Relations Association
2. The Challenge
• School districts face many challenges.
• The job of an effective school board is even
more difficult when faced with issues that
divide your community.
• Bonds, boundary changes, school closings,
standardized dress codes, curriculum,
school finance, football, cheerleaders, etc.
3. Importance
of Communications
• Gets your message out to parents,
community, and employees.
• Allows you to clarify your goals and
objectives.
• Provides a vehicle to dispel rumors.
5. Who are your stakeholders?
• Students
• Parents
• Taxpayers
• Employees
6. What makes the news?
• Something controversial.
• Something that is timely.
• Something that involves a lot of people.
• Something that’s important for the
public to know.
• Something that is a first.
7. Believe it or not ...
Members of the media
• Are very competitive.
• Not always out to get you.
• Can get the “truth” from
somebody else.
• Are human beings.
8. What does the media do?
• Influence concern about key issues.
• Increase public awareness.
• Increase public knowledge.
• Help the community form an opinion.
• Make school districts accountable for
their actions or decisions.
9. What do schools want?
• Keep community
confidence level high.
• Avoid negative publicity.
• Deliver a positive
message.
• Make their district
stand out from the rest.
10. What does the media want?
• An exclusive story.
• An interview with key
individuals - not always
the schlep.
• Something controversial
because it sells!
• To be helpful.
11. Is it possible to build a
relationship with the media?
• The best time to build a relationship is
when their is no major story brewing.
• Stay current with names and contacts.
• Be proactive - don’t wait for bad news
to begin developing relationships with
the media.
12. Important things to do ...
• Don’t treat the media as if
they were the enemy.
• Be cooperative.
• Respond in a timely manner.
• It’s OK to tell them if they
misquoted you in the past or
misrepresented you.
13. School district news ...
• Poor test results • Great test results
• A divided school • A school board
board working together
• Poor financial • Excellent financial
management management
• Lousy facilities • Great facilities
• Teacher doing • Teacher doing
something wrong something right
14. Interviewing Tip #1
If you are not the
spokesperson for
the district, politely
tell the reporter you
will have someone
return their call.
15. Preparing for an interview ...
• Know the facts.
• Anticipate questions.
• Set the ground rules.
• Rehearse your message.
• Anticipate contrary
points of view.
• Avoid personal opinions.
16. Responding to the media
• Communicate first with your heart.
• Your first words create an image.
• How are you perceived?
• Listen with your face.
• It’s all about the kids.
• Keep your message simple.
17. Guidelines to remember
• Keep the energy up.
• Remember your
audience.
• Remember your message.
• Create a sound bite.
• Always restate your
message.
• Never say “no comment”.
20. Media and News Releases
• Simple, factual, and innovative.
• Timeliness and connection to major
issues/controversies.
• Get your side out first.
• Factual, simple when it comes to
Board Meeting recaps.
21. Website Marketing
• Primary marketing tool.
• Evolving website - nothing worse than
a static site.
• Train your audience to go there.
• Promote your website always.
22. Electronic Communications
• Fast, timely, cost effective.
• Build your database through parent
sign-ups, on-line forms, etc.
• Some examples:
★ Electronic Newsletters, Updates, Board
Briefings, Emergency News, etc.
24. Schools and Social Media
• Social media is more than social
networking sites.
• Some examples:
★ Blogs, Onlineforums, Podcasts, Really
Simple Syndication (RSS), Network
Services,Wikis, Twitter, and more.
25. Schools and Social Media
• Communities are using social media to:
★ See what other parents are saying about their
school and its staff.
★ Get support and insight into educational and
parenting issues.
★ Build awareness about an issue or cause.
26. Importance of Communications
(one more time)
• Gets your message out to parents,
community, and employees.
• Allows you to clarify your goals and
objectives.
• Provides a vehicle to dispel rumors.
27. Public Relations (one more time)
Public Relations
plays an important
role in creating a
positive buzz about
your school district
with every one of
your stakeholders.