Prioritizing Process Improvement And Ignoring The Rating

Prioritizing Process Improvement and Ignoring the Rating Bruce Pedersen 12 June 2008 SEPG Europe 2008

Topics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Background ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Who is NavCom Technology? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Software Bundle Releases ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Software Engineering Test Product Verification & Validation Bug Reports from both IVS and Farmers Analysis and Implement Bug Fixes NavCom IVS IVS NavCom

What’s the Problem? Software Defect Visualized ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Management Speaks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Determining the Best Approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What Methodology? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What Improvement Scope? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What Representation? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Representation Comparison ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Continuous Representation Staged Representation

Representation Selection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],CMMI Business Goals

Implementation Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Process Area Selection ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Process Area Selection (cont) ,[object Object],[object Object],[object Object],[object Object],[object Object]

Process Area Mapping Management Products Project Managers Level 2 PAs Management Requirements Med Med Low Time for ROI Visibility Low Low Med Cultural Impact Low Low Med Business Disruption Low Med Med Cost to Implement CM PPQA MA Minimize PP PMC SAM MA PPQA CM Code Product Practitioners VER Peer Reviews and partial implementation of testing REQM

Process Area Description ,[object Object],[object Object],[object Object],[object Object],[object Object]

Establish a Capability Level Profile ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Capability Level Profile GG3 Institutionalize a Defined Process

Define the Current Project Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

PA Support of Current Project Process ,[object Object],[object Object],[object Object],[object Object],[object Object],Configuration items and change requests Information Needs Measurements and analysis Baselines and audit reports Quality and noncompliance issues Standards and procedures Defect Reports Peer Reviews & Testing PR + Test PPQA MA CM L2 L2 L2 L3 Current Project Process

Establishing an Organizational Process Improvement Infrastructure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Focused Efforts at Cultural Buy-In ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Process Creation and Deployment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What Else Do We Need ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Reduced Customer Reported Softare Defects CMMI Tools Test Cultural Buy-In

Establishing a Test Organization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What Test Tools are Needed? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Did All of This Work Make a Difference?

SSB = Summer SW Bundle, WSB = Winter SW Bundle NavCom’s SETG On-Line IVS Test Group Revamped

Customer Defect Metric Explanation ,[object Object],[object Object],[object Object],[object Object],[object Object]

Bottom Line ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Next Steps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Prioritizing Process Improvement And Ignoring The Rating

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