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6 projects
                           that could change publishing for the better




                            Michael Tamblyn, CEO BookNet Canada
                               BookNet Canada TechForum 09

Thursday, March 19, 2009
*for SlideShare users
          click on the “Notes” tab below to see the
         accompanying speakers notes for each slide




Thursday, March 19, 2009
*Don’t want to click
                            through 262 slides?
                            go to: booknetcanada.blip.tv
                           for the BNC Tech Forum video



Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
US Department of Labor



Thursday, March 19, 2009
US Department of Labor



Thursday, March 19, 2009
Commodore 64

                                             Lotus 1-2-3
                                                                       Macintosh

                             Apple founded
                                                                                    Whole Internet User’s
                                                                                     Guide & Catalog
                                                             Linux released
           First mouse-based computer,
                   Xerox PARC                              HTML invented

                                                                                   iPod launches




                                                                                             US Department of Labor



Thursday, March 19, 2009
J.Crew founded   Costco founded


                                             Waterstone’s




                    Target founded

                       Wal-Mart founded

          Len Riggio buys B&N             Starbucks founded




Thursday, March 19, 2009
Thursday, March 19, 2009
new beginnings



Thursday, March 19, 2009
development is cheaper



Thursday, March 19, 2009
infrastructure is
                               cheaper



Thursday, March 19, 2009
Deals! Deals! Deals!



Thursday, March 19, 2009
Competition is busy



Thursday, March 19, 2009
digital music
                                                     Internet
                                    business software & finance
                           personal computers
             retail




Thursday, March 19, 2009
what do you want your
                      revolution to be?



Thursday, March 19, 2009
6 things



Thursday, March 19, 2009
big

Thursday, March 19, 2009
little




Thursday, March 19, 2009
do-able



Thursday, March 19, 2009
right now.



Thursday, March 19, 2009
<1>



Thursday, March 19, 2009
bibliographic data in
                                The Cloud



Thursday, March 19, 2009
covers



                                                  onix
  quot;9780005991282quot;,quot;              quot;,quot;Z        quot;,quot;51.95     quot;,quot;SHquot;,quot;      quot;,quot;19881101quot;,quot;          quot;,quot;1        quot;
  quot;9780005992760quot;,quot;              quot;,quot;Z        quot;,quot;51.95     quot;,quot;SHquot;,quot;      quot;,quot;20010108quot;,quot;          quot;,quot;1        quot;
  quot;9780005993200quot;,quot;              quot;,quot;Z        quot;,quot;36.95     quot;,quot;SHquot;,quot;      quot;,quot;20001103quot;,quot;          quot;,quot;1        quot;

                             price/availability files
  quot;9780029776308quot;,quot;              quot;,quot;Z        quot;,quot;47.95     quot;,quot;SHquot;,quot;      quot;,quot;19760101quot;,quot;          quot;,quot;1        quot;
  quot;9780060662349quot;,quot;              quot;,quot;Z        quot;,quot;87.00     quot;,quot;SHquot;,quot;      quot;,quot;20010125quot;,quot;          quot;,quot;1        quot;
  quot;9780060664695quot;,quot;              quot;,quot;Z        quot;,quot;49.95     quot;,quot;SHquot;,quot;      quot;,quot;20010115quot;,quot;          quot;,quot;1        quot;
  quot;9780060688233quot;,quot;              quot;,quot;Z        quot;,quot;32.95     quot;,quot;SHquot;,quot;      quot;,quot;20001114quot;,quot;          quot;,quot;1        quot;

Thursday, March 19, 2009
hard to get



Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
It should be easy...



Thursday, March 19, 2009
to find



Thursday, March 19, 2009
to use



Thursday, March 19, 2009
to experiment with



Thursday, March 19, 2009
to play with



Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
No more cut-and-paste.




Thursday, March 19, 2009
web service



Thursday, March 19, 2009
a cover
           a full bibliographic record
               up-to-date pricing
                    availability

Thursday, March 19, 2009
corrections



Thursday, March 19, 2009
dirt cheap*
                            *free for bloggers, hobbyists,
                                    experimenters
                           (depending on size & volume)


Thursday, March 19, 2009
Let’s make it easy to talk
                       about books online.



Thursday, March 19, 2009
biblioshare.org



Thursday, March 19, 2009
collecting publisher
                           ONIX, covers, price/
                             availability files
                               starting now

Thursday, March 19, 2009
BNC SalesData,
                             Prospector



Thursday, March 19, 2009
libraries
                           library wholesalers



Thursday, March 19, 2009
biblioshare@booknetcanada.ca
                   www.biblioshare.org




Thursday, March 19, 2009
</>




Thursday, March 19, 2009
<2>



Thursday, March 19, 2009
an XML publishing
                       workflow that doesn’t
                              suck


Thursday, March 19, 2009
an XML workflow that
                      won’t kill editors



Thursday, March 19, 2009
an XML workflow that
                    won’t kill production
                          managers


Thursday, March 19, 2009
XML benefits



Thursday, March 19, 2009
reusability



Thursday, March 19, 2009
segmenting



Thursday, March 19, 2009
format conversion
                              (ePub, etc.)



Thursday, March 19, 2009
portability



Thursday, March 19, 2009
content:
                             <recipe> <brownies>
                           <hotelReview> <venice>



                                   structure:
                            <chapter> <sub-head>
                            <callout> <footnote>



Thursday, March 19, 2009
Production
      Author               Editor   Designer
                                                Manager

                                          structure
                                         <chapter>
                                         <heading>
                                         <footnote>




Thursday, March 19, 2009
Production
      Author               Editor   Designer
                                                Manager

        content                           structure
     <hotelReview>                       <chapter>
       <Venice>                          <heading>
                                         <footnote>




Thursday, March 19, 2009
Production
      Author               Editor   Designer
                                                Manager
                content                   structure

         Word




Thursday, March 19, 2009
Production
      Author               Editor   Designer
                                                Manager
                content                   structure

         Word              Word




Thursday, March 19, 2009
Production
      Author               Editor   Designer
                                                Manager
                content                   structure

                           red
         Word              Word




Thursday, March 19, 2009
Production
      Author               Editor   Designer
                                                Manager
                content                   structure

                           red
         Word              Word




Thursday, March 19, 2009
Production
      Author               Editor   Designer
                                                Manager
                content                   structure

                           red
         Word              Word      Quark/
                                     Adobe




Thursday, March 19, 2009
Production
      Author               Editor   Designer
                                                Manager
                content                   structure

                                               DocBook XML
                           red
         Word              Word      Quark/
                                     Adobe
                                                      PDF

                                                      3B2




Thursday, March 19, 2009
Production
      Author               Editor   Designer
                                                Manager
                content                   structure

                                               DocBook XML
                           red
         Word              Word      Quark/
                                     Adobe
                                                      PDF

                                                      3B2

                                                             Galleys

                                                             Books

                                                              ePub

                                                              etc.




Thursday, March 19, 2009
Production
      Author               Editor   Designer
                                                Manager
                content                   structure

                                               DocBook XML
                           red
         Word              Word      Quark/
                                     Adobe
                                                      PDF
     <hotelReview>                                    3B2
       <Venice>
                                                             Galleys

                                                             Books

                                                              ePub

                                                              etc.




Thursday, March 19, 2009
Production
      Author               Editor   Designer
                                                  Manager
                content                    structure

                                       XSL
       oXygen XML editor                                XSLT
                                    Stylesheet


                                                        ePub    .Mobi files

                                                       XSL-FO   Web PDFs

                                                                Print PDFs

                                                       HTML




Thursday, March 19, 2009
Production
      Author               Editor   Designer
                                                  Manager
                content                    structure

                                       XSL
       oXygen XML editor                                XSLT
                                    Stylesheet


                                                        ePub    .Mobi files

                                                       XSL-FO   Web PDFs

                                                                Print PDFs

           “The Spartan”                               HTML




Thursday, March 19, 2009
it will kill almost
                                 anyone



Thursday, March 19, 2009
Thursday, March 19, 2009
Author               Editor   Designer       Compositor
                content                     structure

             Word + styles                                XML
                                     Stylesheet


                                     custom              custom
                                    converter           converter

                                                                      ePub


               “The Wiley”                              WileyML     Web PDFs

                                                                    Print PDFs



Thursday, March 19, 2009
StartWithXML



Thursday, March 19, 2009
XML - it can be easier



Thursday, March 19, 2009
Editor-friendly XML



Thursday, March 19, 2009
less torturous
                      production workflows



Thursday, March 19, 2009
</>



Thursday, March 19, 2009
<3>



Thursday, March 19, 2009
a DRM-free* eReader



Thursday, March 19, 2009
the state of things:



Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
DRM



Thursday, March 19, 2009
Date
                           Repulsion
                            Mode


Thursday, March 19, 2009
Thursday, March 19, 2009
Renaissance Faire
                        Costumes
Thursday, March 19, 2009
Trek Jewelry
                 Renaissance Faire
                        Costumes
Thursday, March 19, 2009
Bluetooth Headsets

                                     Trek Jewelry
                 Renaissance Faire
                        Costumes
Thursday, March 19, 2009
Speak & Spell



           Bluetooth Headsets

                                           Trek Jewelry
                 Renaissance Faire
                        Costumes
Thursday, March 19, 2009
Speak & Spell

Readers

           Bluetooth Headsets

                                           Trek Jewelry
                 Renaissance Faire
                        Costumes
Thursday, March 19, 2009
Zune
                           Speak & Spell



           Bluetooth Headsets

                                           Trek Jewelry
                 Renaissance Faire
                        Costumes
Thursday, March 19, 2009
iPods & iPhones

                                           Zune
                           Speak & Spell



           Bluetooth Headsets

                                           Trek Jewelry
                 Renaissance Faire
                        Costumes
Thursday, March 19, 2009
Cool books

                   iPods & iPhones

                                           Zune
                           Speak & Spell



           Bluetooth Headsets

                                           Trek Jewelry
                 Renaissance Faire
                        Costumes
Thursday, March 19, 2009
Labrador Puppies

                                           Cool books

                   iPods & iPhones

                                           Zune
                           Speak & Spell



           Bluetooth Headsets

                                           Trek Jewelry
                 Renaissance Faire
                        Costumes
Thursday, March 19, 2009
Labrador Puppies

                                           Cool books

                   iPods & iPhones

                                           Zune
                           Speak & Spell



           Bluetooth Headsets

                                           Trek Jewelry
                 Renaissance Faire
                        Costumes
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
</>



Thursday, March 19, 2009
<4>



Thursday, March 19, 2009
a better front-list buy



Thursday, March 19, 2009
toughest job in books



Thursday, March 19, 2009
predicting new
                              title sales



Thursday, March 19, 2009
how many people want it?




Thursday, March 19, 2009
books that sold 50+
Thursday, March 19, 2009
green = books that sold 500+
Thursday, March 19, 2009
green = 1,000+
Thursday, March 19, 2009
green = 5,000+
Thursday, March 19, 2009
green = 10,000+
Thursday, March 19, 2009
25,000+
Thursday, March 19, 2009
50,000+
Thursday, March 19, 2009
100,000+
Thursday, March 19, 2009
99.5%



Thursday, March 19, 2009
the sales rep



Thursday, March 19, 2009
their own experience



Thursday, March 19, 2009
their own historical
                                  sales*



Thursday, March 19, 2009
and the catalogue



Thursday, March 19, 2009
the catalog



Thursday, March 19, 2009
a lot of them



Thursday, March 19, 2009
the talisman



Thursday, March 19, 2009
shipped across the country



Thursday, March 19, 2009
immediately out of date



Thursday, March 19, 2009
half doesn’t get read



Thursday, March 19, 2009
“Let’s skip that - it’s not
                     for you”


Thursday, March 19, 2009
used once



Thursday, March 19, 2009
thrown away



Thursday, March 19, 2009
Could put them online.



Thursday, March 19, 2009
consolidate



Thursday, March 19, 2009
Catalogues could do a
                             lot more.



Thursday, March 19, 2009
Thursday, March 19, 2009
Catalogues could do a
                             lot more.



Thursday, March 19, 2009
io                    e
                                                                          is
                                                      b                 a
                                                                      r
                                                                     p
                                              n
                                            io
                                          t
                                        ip
                                      r                        s
                                  c
                                 s                           d
                               e                         e
                                                      v.
                           d
                                                     e
                                                    r                      g
                                                  p                      in
                                                                       t
                                                                      e
                                                                     k
                                                                   r
                                                                a
                                                               m
Thursday, March 19, 2009
Alligator - September 15, 2005
                           hardcover
                           $29.95
                           978-0887841958




Thursday, March 19, 2009
Alligator - September 15, 2005
                           hardcover
                           $29.95
                           978-0887841958




Thursday, March 19, 2009
Alligator - September 15, 2005
                           hardcover
                           $29.95
                           978-0887841958




Thursday, March 19, 2009
Alligator - September 15, 2005
                           hardcover
                           $29.95
                           978-0887841958




Thursday, March 19, 2009
Notes to buyer

                           From: Matt
                           To: Chuck Erion

                           Chuck -- we would love for Lisa to do
                           another reading in Waterloo. The last
                           one turned out really well. June 18th?

                           From: Chuck Erion
                           To: Matt

                           Great, but the Anansi rep has to cover
                           his own bar tab this time ;-)




                                                          send



Thursday, March 19, 2009
More author profiles



                            Two faces of the Rock
                            Lisa Moore and Michael Crummey showcase different visions of
                            their shared corner of the world


                            by Alison Dyer

                            We’re sitting in Lisa’s yellow and pink kitchen at
                            the back of her old St. John’s townhouse, which
                            shoulders up to its neighbours on a steep hill. She
                            shakes blond curls from her face and with a wide,
                            open smile offers me a tea. Michael is already
                            sitting at the table, back propped against the wall.
                            Sloping eyebrows and soft eyes like he’s absorbed
                            some tenderness, some ache of the landscape.

                            Michael Crummey and Lisa Moore are
                            undoubtedly two of the hottest writers on the
                            Rock, and both have much-anticipated new
                            novels coming out this fall: Moore’s first,
                            Alligator (House of Anansi Press), in September,

                            more




Thursday, March 19, 2009
Sample chapter



                                                                           Chapter One

                       Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer eget urna. Quisque rhoncus condimentum risus. Sed eu
                       velit ac enim lacinia dapibus. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam erat volutpat. Sed
                       pharetra convallis tortor. Aenean sodales tortor ut mi. Fusce quis purus. Pellentesque malesuada porttitor risus.
                       Pellentesque arcu. Nullam rhoncus enim vitae lacus. Mauris aliquet elit a est. Aenean a leo non diam eleifend congue.
                       Mauris purus elit, vehicula non, interdum ut, pulvinar non, nisl.

                       Etiam sed libero. Etiam tincidunt enim at justo. Vivamus vitae erat sit amet quam iaculis iaculis. Cras bibendum nunc
                       hendrerit libero blandit faucibus. Nulla libero lectus, lacinia quis, dapibus vitae, varius sit amet, quam. Curabitur
                       vestibulum sem et est. Nunc sit amet sapien in eros vestibulum commodo. Etiam porta ante quis lacus. Pellentesque
                       purus augue, gravida ac, mollis vel, rhoncus sed, elit. Fusce congue pulvinar massa. Donec facilisis, mauris id ultricies
                       euismod, nunc mi dictum ante, sed euismod ligula eros quis lacus. In imperdiet pharetra tortor. Morbi vitae lectus. Sed
                       dignissim, magna eu commodo fermentum, enim risus cursus ante, sit amet ultricies est tellus in nulla. Suspendisse
                       potenti. Vestibulum metus mi, aliquet eget, molestie id, tincidunt vitae, diam. Nulla purus nulla, feugiat sit amet,
                       venenatis sed, rutrum sit amet, erat. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia
                       Curae; Maecenas augue sem, accumsan non, sagittis at, elementum sed, odio.

                       Nulla ligula metus, fermentum commodo, mattis eget, tempor nec, massa. Donec mollis. Nullam sapien libero, suscipit
                       ac, semper sed, tincidunt id, arcu. Nulla facilisi. Mauris metus. Cras pharetra interdum eros. Maecenas vel est ut erat
                       congue iaculis. Phasellus id odio nec enim vulputate hendrerit. Integer id elit vitae tellus dignissim faucibus. Morbi risus.
                       Vestibulum condimentum nunc quis nisi. Nullam interdum. Suspendisse id velit. Sed nec diam ac lectus venenatis
                       blandit. Donec eget augue nec neque sodales tristique. Etiam nunc nisi, hendrerit at, tempus vel, dapibus quis, elit. Proin
                       vitae erat id quam vulputate suscipit. Cras sit amet orci. Vestibulum justo ante, lobortis et, elementum condimentum,
                       pellentesque quis, erat.

                       Phasellus sagittis. Aliquam nisl leo, vehicula a, mattis id, porttitor nec, urna. Fusce nulla massa, porttitor eget, cursus et,
                       vulputate in, ante. Nulla vel diam. Praesent sit amet nunc vel dui ultricies tincidunt. Quisque tellus leo, elementum ut,
                       tincidunt sed, fermentum ut, nibh. Integer vehicula. Maecenas pretium, lectus ac pulvinar consequat, eros lacus
                       fermentum elit, a rhoncus metus ipsum id dui. Quisque nisi lectus, accumsan vel, dictum viverra, eleifend at, lectus. Cras
                       venenatis nunc vel nulla. Aliquam dapibus semper lacus. Curabitur id sapien. Nullam at lacus eu tortor tempor
                       scelerisque. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Morbi vulputate
                       consequat dui. Aenean non dui. Phasellus placerat, nisl a pulvinar congue, elit justo posuere sem, eget eleifend leo erat sit
                       amet dui. Aenean et nisl. Etiam orci. Etiam scelerisque.

                       Duis enim. Quisque id tellus. Vestibulum erat metus, tempus quis, lacinia sed, pretium in, nisi. Mauris porttitor rutrum
Thursday, March 19, 2009
full-colour blads for
                             children’s books



Thursday, March 19, 2009
custom-assembled



Thursday, March 19, 2009
enriched with historical
                        sales data



Thursday, March 19, 2009
everything a buyer
                      needs for an informed
                             decision


Thursday, March 19, 2009
Thursday, March 19, 2009
BNC SalesData



Thursday, March 19, 2009
biblioshare



Thursday, March 19, 2009
returns research



Thursday, March 19, 2009
Collaborative
                            Commerce



Thursday, March 19, 2009
Catalogue 2.0



Thursday, March 19, 2009
supporting front-list
                                 buying



Thursday, March 19, 2009
backlist opportunities
                         & optimization



Thursday, March 19, 2009
</>



Thursday, March 19, 2009
<5>



Thursday, March 19, 2009
online browsing that
                    makes you want to buy



Thursday, March 19, 2009
1995



Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
search online



Thursday, March 19, 2009
browse in stores



Thursday, March 19, 2009
be random



Thursday, March 19, 2009
wander



Thursday, March 19, 2009
happy accidents



Thursday, March 19, 2009
Why is browsing so
                             hard online?



Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
some people have tried
                       to crack this



Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
Thursday, March 19, 2009
these are all wicked.



Thursday, March 19, 2009
none of them make me
                        want to buy.



Thursday, March 19, 2009
AWS



Thursday, March 19, 2009
AJAX



Thursday, March 19, 2009
dynamic image & data
                         management



Thursday, March 19, 2009
technical exercises



Thursday, March 19, 2009
curation



Thursday, March 19, 2009
Thursday, March 19, 2009
less



Thursday, March 19, 2009
(or maybe it’s just me)



Thursday, March 19, 2009
</>



Thursday, March 19, 2009
<6>



Thursday, March 19, 2009
tech innovation culture
                       in publishing



Thursday, March 19, 2009
plateau industry



Thursday, March 19, 2009
rules



Thursday, March 19, 2009
roles



Thursday, March 19, 2009
specialization



Thursday, March 19, 2009
How easy is it to leave your
                      industry and join another
                                 one?



Thursday, March 19, 2009
Lots of benefits




Thursday, March 19, 2009
skill




Thursday, March 19, 2009
efficiency




Thursday, March 19, 2009
optimization




Thursday, March 19, 2009
institutional memory




Thursday, March 19, 2009
change gets harder




Thursday, March 19, 2009
Am I going to get left out in
                             the cold?




Thursday, March 19, 2009
Am I going to keep up?




Thursday, March 19, 2009
Am I going to lose influence?




Thursday, March 19, 2009
Am I going to lose staff?




Thursday, March 19, 2009
Am I going to lose my job to
                  that 24-year old with the lean
                        and hungry look?



Thursday, March 19, 2009
Makes people resistant to
                                   change




Thursday, March 19, 2009
Thursday, March 19, 2009
Is this you?




Thursday, March 19, 2009
Test:
                           Keep a tally of...




Thursday, March 19, 2009
“We can’t do that and here’s
                                why...”




Thursday, March 19, 2009
“I wonder how we could do
                                that?”




Thursday, March 19, 2009
innovation and technology




Thursday, March 19, 2009
technology = operations




Thursday, March 19, 2009
“creative technologists”




Thursday, March 19, 2009
build new things




Thursday, March 19, 2009
tool user




Thursday, March 19, 2009
tool maker


Thursday, March 19, 2009
“We’re really excited about
                        your new online browsing
                          idea. All we need is...



Thursday, March 19, 2009
“full specifications...




Thursday, March 19, 2009
“use cases...




Thursday, March 19, 2009
“fully developed test plan...




Thursday, March 19, 2009
“a load testing model...




Thursday, March 19, 2009
“and the cover sheet for your
                          TPS report.”




Thursday, March 19, 2009
“And if it isn’t successful...”




Thursday, March 19, 2009
“...you’re fired.”




Thursday, March 19, 2009
“Now go crazy.”




Thursday, March 19, 2009
startup culture




Thursday, March 19, 2009
(beta)




Thursday, March 19, 2009
encourage experimentation




Thursday, March 19, 2009
let generalists in




Thursday, March 19, 2009
place lots of little bets quickly




Thursday, March 19, 2009
little failures = learning




Thursday, March 19, 2009
when you get a winner,
                               double down




Thursday, March 19, 2009
BookNet Canada
                                 ♥
                           BookCampTO


Thursday, March 19, 2009
what do you want your
                      revolution to be?



Thursday, March 19, 2009
</presentation>



Thursday, March 19, 2009
Us:
                             www.booknetcanada.ca
                           Twitter: @BookNet_Canada
                              Get on the email list!


                                       Me:
                           mtamblyn@booknetcanada.ca
                              Twitter: @mtamblyn


Thursday, March 19, 2009

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TimesOpen Keynote: Technology and the Future of the Newspaper
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Michael Tamblyn - 6 Projects That Could Change Publishing for the Better

Hinweis der Redaktion

  1. --
  2. It&#x2019;ll be almost like you&#x2019;re right there in the room.
  3. It&#x2019;ll be *exactly* like you&#x2019;re right there in the room.
  4. times are tough right now. And that creates fear. And fear can lead to paralysis. So rather than hunker down, I thought i&#x2019;d talk about 6 projects that might change publishing and reading and book selling for the better.
  5. Here is 1960 to 2008
  6. and here is almost 50 years of unemployment data
  7. And in pink is every technical recession we&#x2019;ve had since 1960. But here -- and this is the hopeful part
  8. The first mouse-driven computer was designed at Xerox PARC in 1974. Apple was founded in April of1976 The Commodore 64, still the best selling computer of all time, was launched in 1982, at the same time Lotus 1-2-3 came on the market and revolutionized the business world. The Macintosh launched just at the end of the recession in 1984, HTML was invented in 1990, Linux released in 1991 O&#x2019;Reilly came out with the first book on the Internet at peak unemployment in 1992 and Apple launched the iPod in 2001, 1 month after September 11th. And that&#x2019;s just technology -- let&#x2019;s look at retail...
  9. Target in &#x2018;61 Wal-Mart in &#x2018;62 In 1971, Len Riggio buys Barnes & Noble while 3 guys in Seattle were starting up a little coffee shop. Waterstones is founded in 1982 Costco introduced wholesale shopping in 83 at the same time J.Crew revolutionizes catalog shopping Now this is a perfect example of survivor bias -- I haven&#x2019;t shown you all of the companies that failed during those times, or the ones that were founded at other times.
  10. All I&#x2019;m trying to show is that interesting stuff can happen in tough times, especially for people that are willing to rethink what their customers want. Notice that just about all of these examples are about a radical rethink of what consumers are interested in.
  11. People are looking for new beginnings
  12. --
  13. --
  14. there are deals to be had -- with partners, companies, vendors
  15. they&#x2019;ve got other things to worry about
  16. so with that in mind, what is this talk about? Well, if you&#x2019;re willing to believe that revolutionary things can come out of difficult times, the question really is....
  17. And that got me thinking: what would be some things that you might look back on, 10, 20, 30 years from now and say, that was when it really started to change. So I gave it some thought, asked some people who were smarter than me, some people who had been in the business longer than me. I came up with (# -- 6 things
  18. 6 things that, if someone paid some attention to, dedicated some resources to, might shake things up. Some are
  19. big, industry wide changes that would require a shift in the culture of the book industry, but some are
  20. small, 2 people in a garage kinds of changes.
  21. all are doable. And because there&#x2019;s nothing worse than having some speaker go on and on about what you should be doing and how you should innovate, we&#x2019;re going to walk the talk, &#x2018;cause some of these we&#x2019;re working on...
  22. --
  23. publishers have data everywhere...
  24. and a whole lot else besides. And that data has all kinds of great stuff in it -- author bios and book descriptions, up-to-date prices and jacket copy. Publishers are making great efforts to create it, keep it up to date, make it standards compliant, and yet, for all that, it is (# -- shockingly hard to get)
  25. --
  26. Not if you&#x2019;re Amazon
  27. Indigo
  28. Bowker
  29. or Baker & Taylor, All of whom have a lot of resources and infrastructure to collecting data. But then, it tends to stay difficult to get at, or expensive to get at, or has strings attached.
  30. --
  31. --
  32. --
  33. --
  34. --
  35. If you&#x2019;re a blogger
  36. or media
  37. or a library
  38. or a bookstore
  39. or an aggregator
  40. or a community site
  41. or even a publisher&#x2019;s site.
  42. --
  43. You should be able to call a web service and get back
  44. --
  45. You should be able to send back corrections, associate other data with it.
  46. --
  47. And we feel so strongly about this, that access to bibliographic data is one of those things that is important to push innovation for books online...
  48. That we&#x2019;re going to see if we can do something about it.
  49. Response has been tremendous and we want more!
  50. We&#x2019;ll use it in our own services...
  51. we&#x2019;re working with libraries and library wholesalers, who want more efficient access to Canadian publisher data. Publisher support so far has been great. The data is starting to pour in. It&#x2019;s going to take some time to get going, but we think this could be a tremendous resource for the industry.
  52. And we want to hear from you -- what would you do with it?
  53. -
  54. -
  55. -
  56. -
  57. -
  58. There has been a lot of talk, understandably, about the benefits of XML...
  59. -
  60. -
  61. -
  62. Now, from the perfect XML workflow, we want 2 things: We want content: is this a recipe? Is it a short story? Is it a hotel review? Is it about Venice? We also want structure? When do chapters begin and end, is this text a footnote.
  63. The Production side is all over (#) structure. But they aren&#x2019;t going to be making calls on what the content is about.
  64. The author and the editor are all about content, but how do they share what they know?
  65. Typically, a publishing house looks something like this: The author&#x2019;s working in Word
  66. The editor says they&#x2019;re working in Word...
  67. but is really working in pen
  68. but you want them to work in Word.
  69. When it&#x2019;s all done, the designer is working in Indesign or Quark.
  70. Production Manager is creating PDFs, maybe some DocBook, or going to a 3B2 compositing system.
  71. And from there come galleys, books, ePub files and everything else. And that&#x2019;s kinda the way things are at a lot of publishing houses right now.
  72. So how do you get that XML goodness in?
  73. So you could do the O&#x2019;Reilly approach, which doesn&#x2019;t cost much and is pretty lean and clean. Editors working right in XML, Designers work on XSL stylesheets Production takes XML through an Extensible Stylesheet Transform into ePub XSL-FO, which can format XML for PDF or HTML for the web.
  74. I call it The Spartan. It&#x2019;s rigorous, it&#x2019;s pure and strong and uncompromising. It can adapt to any situation. It&#x2019;s minimal. And...
  75. --
  76. Because if you show this to most editors... they&#x2019;re going to start drinking at their desks. (And that&#x2019;s a problem at the best of times.)
  77. You can try the approach Wiley has been taking, where they use MS Word with custom styles, then convert to XML during compositing. But they&#x2019;ve written a lot of custom software and conversion tools to make that work.
  78. Google &#x201C;StartWithXML&#x201D; and check out the O&#x2019;Reilly site. it&#x2019;ll show you how a number of different publishers have tackled the problem. But all of them have either a big startup cost or a huge culture change or both.
  79. It can be easier. Maybe it&#x2019;s working with
  80. --
  81. The person who takes that on and really cracks the code, is not only going to be a hero, but will probably make out like a bandit.
  82. --
  83. --
  84. what do I mean by DRM-free? let me explain...
  85. --
  86. First there was the iRex illiad...
  87. And then the Sony Reader PRS-500
  88. then the Kindle, with free newspaper...
  89. Then the Sony PRS-505, now with disembodied hands
  90. Then the PRS-700. 100% fewer disembodied hands, but grippy ridges
  91. Then Amazon comes back with the Kindle 2 -- one disembodied hand, better manicure and a scary robotic voice!
  92. And finally, the PlasticLogic Reader.
  93. Which is like Jesus -- it is perfect and will save the world, but only 12 people have seen it working and no one knows when it is going to arrive.
  94. And you could look at these and say -- look, they&#x2019;re getting better all the time. It&#x2019;s only a matter of time before we have the perfect reading device. But of course, they all have a problem.
  95. I&#x2019;m going to let Cory Doctorow and those guys deal with the pros-and-cons of Digital Rights Management. The DRM I&#x2019;m worried about is...
  96. Date Repulsion Mode You know what I&#x2019;m talking about -- it is a carefully guarded secret at Amazon headquarters that no one holding a Kindle at a Starbucks has ever been asked for their phone number.
  97. There is a reason they use the disembodied hand.
  98. Now DRM, like all things, is relative. In fact, there is a scale. At the bottom, we have Renaissance Faire costumes
  99. Homemade Star Trek Jewelry
  100. And then somewhere between Bluetooth Headsets...
  101. and the Speak&Spell
  102. we have the Readers
  103. followed by the Zune
  104. iPods & iPhones
  105. Books that make us look smart
  106. and Labrador puppies.
  107. So that&#x2019;s the DRM* continuum. Michael Serbinis (Shortcovers) and Neelan Choksi (Lexcycle/Stanza) are sitting back there saying &#x201C;excellent -- I backed the right horse&#x201D;. But don&#x2019;t be so sure. After all -- who are you going to walk up to
  108. him?
  109. or him?
  110. her?
  111. or her?
  112. These two are obviously busy.
  113. These two you could definitely be talking to.
  114. Because we know reading is sexy. As far as I have been able to tell, there are no buttons that say: &#x201C;mobile electronics are sexy&#x201D;, but that&#x2019;s the challenge -- make a device that makes us look look smarter and more attractive than we really are, just like books do.
  115. Michael Serbinis and Neelan Choski are now thinking -- &#x201C;how do I get eBooks onto Labrador puppies?&#x201D;
  116. And I have no idea what it should look like. I&#x2019;m not an industrial designer. But that&#x2019;s the challenge. If we can make pink digital cameras and 3 pieces of fake vintage luggage for $199, and if we can reimagine the watch and the kitchen knife, we can do this.
  117. --
  118. --
  119. --
  120. --
  121. because it isn&#x2019;t about whether a book is good, or worthy. It&#x2019;s about
  122. And if there is one thing we know about people, it&#x2019;s that they&#x2019;re bizarre and unpredictable. Let me try to give a sense of how hard this is. Last year, there were about 90,000 new titles ordered, stocked or sold in the Canadian supply chain.
  123. Here are the top 30000 of those 90,000. This pretty much represents every book that sold more than 50 copies. The other 60,000 sold less than 50, or had been ordered but not stocked or stocked but not sold or special ordered and so on.
  124. The green ones have sold 500+
  125. 1000+
  126. 5000+
  127. 10,000
  128. 25,000 -- again, just the green ones
  129. 50,000
  130. Books that sold over 100,000 copies are dark green dots. Welcome to the Canadian book market. Now if we were in a purely digital world, this wouldn&#x2019;t matter -- you&#x2019;d have all the files ready and people could buy what they want.
  131. But since 99.5% of books sales are still paper books, that means there are decisions to make. How much stock, how much store space, does it go on the front page of the website. And to sift those 90,000 titles down to real buying decisions the buyer has to rely on...
  132. --
  133. --
  134. * Maybe. If they have the time to dig it up. And if they bought the right amount last time and didn&#x2019;t hurt their own sales.
  135. or, as they say in America,
  136. the &#x201C;catalog&#x201D;. As I&#x2019;ve been thinking about the challenges of the front-list buy, I&#x2019;ve been very interested in catalogues lately.
  137. First off, there are a lot of them. Thousands of catalogues, tens of thousands of copies.
  138. Inside publishing houses, catalogs are the talisman. They are obsessed over, great care is given to their design. They are obsessively proof-read. And as soon as they are completed...
  139. They are shipped across the country at great expense.
  140. As soon as it hits the printer it&#x2019;s out of date. prices are changing, marketing plans are changing, titles are dropping out or dropping in.
  141. half of each catalog doesn&#x2019;t get read. If you&#x2019;ve ever bought from catalogues, you know that the back half is all backlist you already know about. and in fact, a good sales reps job is to go through the catalog with you and say...
  142. --
  143. --
  144. --
  145. That makes sense. Most publishers have downloadable catalogues. But buyers are driven crazy by going through a thousand different PDFs from a hundred different publishers.
  146. So we could consolidate them -- have publishers presenting catalogues through a single service. That&#x2019;s a good start, but...
  147. Let&#x2019;s look at one to see what I&#x2019;m talking about.
  148. Now first, let me say that House of Anansi Press had no foreknowledge that I was going to showcase their catalog. So first let me say, it looks fabulous.
  149. Second, if there are retailers in the house, you should buy a boatload of this, because it&#x2019;s going to be a fantastic book. But only as big a boatload as you need, because Sarah does not like returns. So trust that I will treat this with gentle care. So we&#x2019;re looking at Lisa Moore&#x2019;s much anticipated new novel, February. (Coming out in June)
  150. So back to Lisa Moore. there is some great stuff here. Got a cover Description A bio and photo of the author Previous editions of her critically acclaimed work voluminous praise marketing plans But what else could it do?
  151. What if clicking on a previous title (or a related title or a comp title) brought up the sales history for that title.
  152. And more specifically, the sales history for the retailer where the catalog was being viewed.
  153. And showed their stock position and turn.
  154. And looked at their performance vs. the market as a whole. Was this a title they over-bought, underbought? Did the rest of the market go crazy for this book and they missed out?
  155. A catalog could also enable the conversation between a buyer and a seller and capture the planning that goes into getting the buy solidified.
  156. You should be able to pull up media mentions, press clippings, blog links, RSS searches...
  157. First chapters, full ARCs...
  158. --
  159. Only the books that are right for each account, in the order you think they would want to see them.
  160. enriched with historical sales data on previous editions, previous books by the same author, comp titles, marketing calendars.
  161. everything a buyer needs to get the right number of books for their store.
  162. We know that this challenge isn&#x2019;t going away and it&#x2019;s only going to get tougher. So let&#x2019;s look at a front-list buying process that gives every book the best possible shot at it&#x2019;s little green dot. And this is another one where we&#x2019;re going to roll up our sleeves. Starting this year, we&#x2019;re working on a new set of projects that combine
  163. the sales and inventory data we have through BNC SalesData
  164. the rich bibliographic data we&#x2019;re collecting through biblioshare
  165. the research that we&#x2019;ve done on returns
  166. that we&#x2019;re calling Collaborative Commerce.
  167. Where we&#x2019;ll be looking at publisher needs around Catalog 2.0
  168. and other ways we can support the front-list buying process
  169. We&#x2019;re also piloting some very interesting analysis techniques related to backlist. We&#x2019;re helping publishers and retailers identify titles that are performing well just under the radar.
  170. --
  171. --
  172. --
  173. For all of the advances in online bookselling, I find it fascinating that the online shopping paradigm for books hasn&#x2019;t really changed since 1995.
  174. Since then, it&#x2019;s been: home page
  175. subject page
  176. list page
  177. single book page. And with a few tweaks here and there, that&#x2019;s pretty much the way it&#x2019;s been for the last 13 or 14 years. Innovation has pretty much been confined to putting more stuff on this page,
  178. or new ways to make lists of books. And this is obviously very effective, or these guys wouldn&#x2019;t be doing it. But I think like a lot of people I tend to...
  179. I go with a title in mind -- something I&#x2019;ve read about or heard about -- run some searches and find it. So I search online, but
  180. but I browse in stores. In a store I can
  181. --
  182. both visually and mentally
  183. because bookstores are all about happy accidents.
  184. --
  185. We&#x2019;re clearly pretty visual when it comes to books.
  186. And it&#x2019;s not just that we keep creating more and more beautiful spaces (#)
  187. so that we can walk around and have our happy accidents, but also because the books themselves
  188. are a profoundly
  189. visual
  190. and often such an achingly beautiful
  191. medium where a huge amount of attention gets paid to
  192. what the book looks like.
  193. --
  194. so there are sites like zoomii,
  195. that will let me zoom around
  196. an infinite collection of book covers
  197. or sites like coverpop
  198. or oSkope
  199. or amaztype from japan, where I can type in the word &#x201C;Canada&#x201D;
  200. and get a pile of books about Canada arranged in the shape of the word Canada.
  201. --
  202. at the end of the day, they&#x2019;re more about
  203. the developer&#x2019;s skill at manipulating Amazon Web Services
  204. --
  205. --
  206. It could be that the difference comes down to
  207. curation. Maybe it isn&#x2019;t about having
  208. everything. Maybe it&#x2019;s about
  209. --
  210. --
  211. --
  212. --
  213. This one is dear to my heart. When you hear people talk about it, publishing is the quintessential
  214. plateau industry, in the sense that the
  215. rules that people play by
  216. and the roles that they have are pretty fixed.
  217. Roles in plateau industries tend towards a high degree of specialization. How can you tell if you&#x2019;re in a plateau industry?
  218. This isn&#x2019;t automatically a negative. There are lots of benefits. Specialization brings
  219. --
  220. --
  221. --
  222. institutional memory. But the downside is that
  223. Because when change comes, specialization brings resistance.
  224. --
  225. --
  226. --
  227. --
  228. --
  229. --
  230. --
  231. --
  232. When you&#x2019;re in meetings and someone asks about trying something new, how often do you hear
  233. --
  234. Or even, I&#x2019;m not sure if we could do all of that, but could we do 80% or half? In publishing, the big challenge is around
  235. Specialization means that IT people tend to get shoved in the back office to work on the SAP system, or to configure the warehouse management system, or keep the servers running.
  236. For most publishers today, technology = operations. And yet, with the explosion of the web, there has never been a greater need for publishers (and retailers too!) to bring in
  237. People who can think across technology, a love of books, an understanding of the reader and what she wants, online culture and
  238. It&#x2019;s about getting past the first stage of...
  239. being a tool user -- facebook, twitter, blogs and so on and becoming a
  240. tool maker -- making things that other people don&#x2019;t have. To do this, you need to change a couple of things. When traditional companies bring creative technology people in, they tend to break them on the wheel.
  241. --
  242. --
  243. --
  244. --
  245. --
  246. --
  247. --
  248. --
  249. So glad you&#x2019;re working on the project. so to bring creative technology in, companies have to embrace a bit of
  250. startup culture inside their organizations.
  251. When was the last time you saw this on a publisher&#x2019;s website?
  252. startup culture inside their organizations.
  253. look for people that can do a little of a lot -- hack some PHP, configure a database sure, but look for the other stuff too. At BookNet we have retailers and publishers, but we also have writers and librarians, cooks and composers, software developers who can do propane repair, one theatre technician, one philosopher.
  254. --
  255. --
  256. -- And again, this is something we believe in. It&#x2019;s a part of how we do things, but we also want to help other people bring technology and innovation into their companies. One of the ways we&#x2019;re doing this is that this year we&#x2019;re the exclusive sponsor of
  257. BookCampTO. We&#x2019;re taking the money that we would have used for a booth at BookExpo and underwriting all of the expenses for BookCamp so that people can come together and figure out
  258. --
  259. --
  260. --