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Chapter 20
Labor Relations
Federal & State Labor Laws
• Relationships between employees &
  employers are regulated by state & federal
  laws.
• Federal laws generally take precedence over
  state laws when there is conflict between state
  & federal laws.
• State laws generally applicable when more
  rigid than federal laws.

                                                    3
Department of Labor
• Functions
  – promote welfare of wage earners
  – improve working conditions
  – advance opportunities for profitable
    employment




                                           4
Unions & Healthcare Organizations
• Through mid-1930s, union organizational
  activity in health care industry minimal
  – continued that way with relatively slow growth
    until late 1950s.
• Union activity successful most often in
  geographic areas in which unions have been
  active in other industries.


                                                     5
National Labor Relations Act - I
• Enacted 1935 to govern labor-management
  relations of business firms engaged in
  interstate commerce.
• Act defines certain conduct of employers &
  employees as unfair labor practices
  – provides for hearings on complaints that such
    practices have occurred.



                                                    6
NLRA – II
• Act modified by
  – Taft-Hartley amendments of 1947
  – Landrum-Griffin amendments of 1959




                                         7
National Labor Relations Board

• NLRB enforces & administers the NLRA
  – has jurisdiction over matters involving
    proprietary & not-for-profit health care
    organizations.
  – agency independent of department of labor, that
    is responsible for preventing & remedying unfair
    labor practices by employers & labor
    organizations.


                                                       8
NLRB – II
• Elections
   – NLRA sets out procedures by which employees
     may select a union as their collective bargaining
     representative to negotiate employment and
     contract matters.

• Unfair Labor Practices



                                                         9
Norris-LaGuardia Act
• Aimed at reducing # of injunctions to restrain
  strikes & picketing.
• Sets procedures for handling labor disputes.
• Creates board of inquiry if a dispute threatens
  to interrupt health care.
• Board’s findings provide framework for
  arbitrators’ decisions.


                                                    10
Labor-Management
       Reporting & Disclosure Act
• Places controls on labor unions & relationships
  between unions & membership.
• Requires employers to report payments to
  representatives of labor orgs.
• Expenditures made to influence way
  employees exercise rights.
• Disclosure of agreements with labor
  consultants.

                                                11
Fair Labor Standards Act
• Establishes
  – minimum wages
  – maximum hours of employment
  – overtime pay provisions
  – exempt employees provisions
  – work week options



                                  12
Civil Rights Act of 1964
Prohibits private employers & state & local
  governments from discrimination in
  employment in any business on basis of
  race, color, religion, sex, or national origin.




                                                    13
OSHA – I
•   Sets and enforces safety standards
•   Provides training, outreach, and education
•   Establishes partnerships
•   Encourages continual improvement in
    workplace safety and health




                                                 14
OSHA – II
•   Promulgation & Enforcement of OSHA Standards
•   Recordkeeping
•   Education
•   Infectious Body Fluids
•   Employee Complaints
•   State Regulation
•   Legal Liability


                                               15
Rehabilitation Act of 1973
• Protection for handicapped employees
• Applied to public & private orgs
• Requirement to perform self-evaluation of
  compliance
• Jobs must not be designed to eliminate hiring
  of disabled persons



                                                  16
FMLA – I
• Enacted to grant employees temporary medical
  leave under certain circumstances.
• Covered employers must grant eligible
  employees up to a total of 12 workweeks of
  unpaid leave during any 12-month period.




                                             17
FMLA – II
• Leave granted for:
  – birth & care of employee’s child.
  – placement of adopted or foster child with
    employee.
  – care of immediate family member
    (spouse, child, or parent) with a serious health
    condition.
  – inability to work because of serious health
    condition.
                                                       18
FMLA – III
• Illegal to terminate health insurance coverage
  for an employee on FMLA leave.
• Following FMLA leave, employee’s job—or
  an equivalent job with equivalent
  pay, benefits, & other terms & conditions of
  employment—must be restored.



                                                   19
State Labor Laws – I
• NLRB excludes from coverage health care
  orgs operated by state

• State Labor-Managementt Relations Act
  – Laws vary from state to state




                                            20
State Labor Laws – II
• Union Security Contracts & Right to Work
  Laws
  –   Closed shop contract
  –   Union shop contract
  –   Some state statutes forbid such contracts
  –   Right-to-work laws




                                                  21
State Labor Laws – III
Wage and hour laws
• Child Labor Acts
– working papers
– forbids employment of minors at night
– prohibits minors from operating certain
  machinery



                                            22
Workers’ Compensation
Program whereby an employee can receive wage
  benefits due to job injury
  – Physical Injury
  – Job Stress
  – Influenza Vaccination
  – Exposure to Hazardous Material


                                           23
Limitations on Bargaining Units
Supreme Court upholds NLRB ruling
  – Hospital workers may form up to eight
    bargaining units




                                            24
Labor Rights
•   Organize & bargain collectively
•   Solicit & distribute union info
•   Picket
•   Strike




                                      25
Management Rights
•   Receive a strike notice
•   Hire replacement workers
•   Restrict union activity
•   Prohibit union activity during working hrs
•   Prohibit supervisors from participating in
    union activity



                                                 26
DHHS EEO
     Affirmative Action Plan – I
• Prohibits discrimination on basis of age, race,
  color, religion, sex, national origin.
• Affirmative action program includes
  – collection & analysis of data on the race and sex of
    all applicants for employment.
  – non-discrimination clause in manuals.
  – use of data to show compliance with the law.



                                                       27
DHHS EEO
    Affirmative Action Plan – II
• Failure to comply can result in denial of
  federal funds.
• Health care orgs should have equal
  employment opportunity or affirmative action
  plan in place.




                                                 28
Patient Rights & labor Disputes

• Patient rights take precedence over labor-
  management rights
• Patient’s have right to
  – privacy
  – well-being




                                               29
Injunctions
• Court order directing that a certain act be
  performed or not performed.
  – Persons who fail to comply with court orders are
    said to be in contempt of court.
• Earliest use of injunctions in labor relations
  was by employers to stop strikes or picketing
  by employees.
• Availability of injunctive relief limited.


                                                       30
Administering Collective
        Bargaining Agreement
• Administered in ―good faith‖
• Supervisors should familiarize themselves with
  the agreement
• Importance of recordkeeping
• Grievance procedures
• Arbitration


                                               31
Workplace Discrimination
•   Age
•   Disability
•   National Origin
•   Pay
•   Pregnancy
•   Race
•   Religious
•   Sex/Sexual Harassment

                                   32
Disability
Americans with Disabilities Act
  – Tips for Employers
  – Train managers as to ADA requirements
  – Review & revise job descriptions for compliance
  – Bring physical environment into compliance
  – Post notice describing purpose of ADA




                                                      33
REVIEW QUESTIONS - I
1. Provide a general overview of the NLRA.
2. Using the hospital as a setting, give two
  examples of what would violate the NLRA.
3. How do patients' rights come into play during
  a strike by nurses?
4. What is the purpose of OSHA?



                                                   34
REVIEW QUESTIONS - II
5. Why did Congress enact the Norris-LaGuardia
  Act?
6. When is the Equal Pay Act applicable? What
  is the purpose of the EPA?
7. Discuss the various ways in which
  discrimination can occur in the workplace



                                             35
REVIEW QUESTIONS - III
8. Describe the rights of both labor and
  management.
9. Describe the various ways in which
  discrimination can occur in the workplace.
10. What is sexual harassment and what must an
  employee show to demonstrate that the
  conduct complained of was sufficiently severe
  that would qualify it as sexual harassment?

                                              36

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Federal & State Labor Laws Summary

  • 1.
  • 3. Federal & State Labor Laws • Relationships between employees & employers are regulated by state & federal laws. • Federal laws generally take precedence over state laws when there is conflict between state & federal laws. • State laws generally applicable when more rigid than federal laws. 3
  • 4. Department of Labor • Functions – promote welfare of wage earners – improve working conditions – advance opportunities for profitable employment 4
  • 5. Unions & Healthcare Organizations • Through mid-1930s, union organizational activity in health care industry minimal – continued that way with relatively slow growth until late 1950s. • Union activity successful most often in geographic areas in which unions have been active in other industries. 5
  • 6. National Labor Relations Act - I • Enacted 1935 to govern labor-management relations of business firms engaged in interstate commerce. • Act defines certain conduct of employers & employees as unfair labor practices – provides for hearings on complaints that such practices have occurred. 6
  • 7. NLRA – II • Act modified by – Taft-Hartley amendments of 1947 – Landrum-Griffin amendments of 1959 7
  • 8. National Labor Relations Board • NLRB enforces & administers the NLRA – has jurisdiction over matters involving proprietary & not-for-profit health care organizations. – agency independent of department of labor, that is responsible for preventing & remedying unfair labor practices by employers & labor organizations. 8
  • 9. NLRB – II • Elections – NLRA sets out procedures by which employees may select a union as their collective bargaining representative to negotiate employment and contract matters. • Unfair Labor Practices 9
  • 10. Norris-LaGuardia Act • Aimed at reducing # of injunctions to restrain strikes & picketing. • Sets procedures for handling labor disputes. • Creates board of inquiry if a dispute threatens to interrupt health care. • Board’s findings provide framework for arbitrators’ decisions. 10
  • 11. Labor-Management Reporting & Disclosure Act • Places controls on labor unions & relationships between unions & membership. • Requires employers to report payments to representatives of labor orgs. • Expenditures made to influence way employees exercise rights. • Disclosure of agreements with labor consultants. 11
  • 12. Fair Labor Standards Act • Establishes – minimum wages – maximum hours of employment – overtime pay provisions – exempt employees provisions – work week options 12
  • 13. Civil Rights Act of 1964 Prohibits private employers & state & local governments from discrimination in employment in any business on basis of race, color, religion, sex, or national origin. 13
  • 14. OSHA – I • Sets and enforces safety standards • Provides training, outreach, and education • Establishes partnerships • Encourages continual improvement in workplace safety and health 14
  • 15. OSHA – II • Promulgation & Enforcement of OSHA Standards • Recordkeeping • Education • Infectious Body Fluids • Employee Complaints • State Regulation • Legal Liability 15
  • 16. Rehabilitation Act of 1973 • Protection for handicapped employees • Applied to public & private orgs • Requirement to perform self-evaluation of compliance • Jobs must not be designed to eliminate hiring of disabled persons 16
  • 17. FMLA – I • Enacted to grant employees temporary medical leave under certain circumstances. • Covered employers must grant eligible employees up to a total of 12 workweeks of unpaid leave during any 12-month period. 17
  • 18. FMLA – II • Leave granted for: – birth & care of employee’s child. – placement of adopted or foster child with employee. – care of immediate family member (spouse, child, or parent) with a serious health condition. – inability to work because of serious health condition. 18
  • 19. FMLA – III • Illegal to terminate health insurance coverage for an employee on FMLA leave. • Following FMLA leave, employee’s job—or an equivalent job with equivalent pay, benefits, & other terms & conditions of employment—must be restored. 19
  • 20. State Labor Laws – I • NLRB excludes from coverage health care orgs operated by state • State Labor-Managementt Relations Act – Laws vary from state to state 20
  • 21. State Labor Laws – II • Union Security Contracts & Right to Work Laws – Closed shop contract – Union shop contract – Some state statutes forbid such contracts – Right-to-work laws 21
  • 22. State Labor Laws – III Wage and hour laws • Child Labor Acts – working papers – forbids employment of minors at night – prohibits minors from operating certain machinery 22
  • 23. Workers’ Compensation Program whereby an employee can receive wage benefits due to job injury – Physical Injury – Job Stress – Influenza Vaccination – Exposure to Hazardous Material 23
  • 24. Limitations on Bargaining Units Supreme Court upholds NLRB ruling – Hospital workers may form up to eight bargaining units 24
  • 25. Labor Rights • Organize & bargain collectively • Solicit & distribute union info • Picket • Strike 25
  • 26. Management Rights • Receive a strike notice • Hire replacement workers • Restrict union activity • Prohibit union activity during working hrs • Prohibit supervisors from participating in union activity 26
  • 27. DHHS EEO Affirmative Action Plan – I • Prohibits discrimination on basis of age, race, color, religion, sex, national origin. • Affirmative action program includes – collection & analysis of data on the race and sex of all applicants for employment. – non-discrimination clause in manuals. – use of data to show compliance with the law. 27
  • 28. DHHS EEO Affirmative Action Plan – II • Failure to comply can result in denial of federal funds. • Health care orgs should have equal employment opportunity or affirmative action plan in place. 28
  • 29. Patient Rights & labor Disputes • Patient rights take precedence over labor- management rights • Patient’s have right to – privacy – well-being 29
  • 30. Injunctions • Court order directing that a certain act be performed or not performed. – Persons who fail to comply with court orders are said to be in contempt of court. • Earliest use of injunctions in labor relations was by employers to stop strikes or picketing by employees. • Availability of injunctive relief limited. 30
  • 31. Administering Collective Bargaining Agreement • Administered in ―good faith‖ • Supervisors should familiarize themselves with the agreement • Importance of recordkeeping • Grievance procedures • Arbitration 31
  • 32. Workplace Discrimination • Age • Disability • National Origin • Pay • Pregnancy • Race • Religious • Sex/Sexual Harassment 32
  • 33. Disability Americans with Disabilities Act – Tips for Employers – Train managers as to ADA requirements – Review & revise job descriptions for compliance – Bring physical environment into compliance – Post notice describing purpose of ADA 33
  • 34. REVIEW QUESTIONS - I 1. Provide a general overview of the NLRA. 2. Using the hospital as a setting, give two examples of what would violate the NLRA. 3. How do patients' rights come into play during a strike by nurses? 4. What is the purpose of OSHA? 34
  • 35. REVIEW QUESTIONS - II 5. Why did Congress enact the Norris-LaGuardia Act? 6. When is the Equal Pay Act applicable? What is the purpose of the EPA? 7. Discuss the various ways in which discrimination can occur in the workplace 35
  • 36. REVIEW QUESTIONS - III 8. Describe the rights of both labor and management. 9. Describe the various ways in which discrimination can occur in the workplace. 10. What is sexual harassment and what must an employee show to demonstrate that the conduct complained of was sufficiently severe that would qualify it as sexual harassment? 36