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How confidential and secure are medical transcription services
1. MTS Transcription services Call: (800) 670 2809
How Confidential and Secure are Medical
Transcription Services
If you are thinking of outsourcing the transcription work in your medical
practice, one of the first questions that would pop up is “how confidential
and secure are medical transcription services?” Well, this depends solely on
the kind of service provider you outsource to. If you are outsourcing to a
professional HIPAA (Health Insurance Portability and Accountability Act)
compliant service provider, you shouldn’t have any worries. The HIPAA Act
stipulates that appropriate measures should
be taken to ensure privacy and security of
orally or electronically maintained and
transmitted PHI (Protected Health
Information). It protects patients from
unlawful dissemination or disclosure of
their sensitive medical details. The HIPAA
Act was introduced in 1996 during
President Bill Clinton’s tenure.
How HIPAA Medical Transcription Services Protect Patient
Information
A HIPAA-compliant service provider would take all essential steps to
ensure that there is no breach in privacy of PHI:
• The Transcription Team – The team comprising medical
transcriptionists, language editors, proof readers, and quality auditors
would be educated on the necessity of safeguarding and securing PHI.
They would be authorized to handle sensitive patient information and
Medical Transcription Services
2. MTS Transcription services Call: (800) 670 2809
signed confidentiality agreements. All the staff of the HIPAA-
compliant company would be searched before entering and departing
from the company building. They would not be allowed to carry in or
take out any paper documents, laptops, floppies or other electronic
devices. They ensure that all hard copies of patient data which are no
longer needed are destroyed on site.
• In-House Transcription – The company would only use the medical
transcription services of in-house transcriptionists. No work-at-home
transcriptionists or sub-contractors would be entrusted with the
company’s projects.
• Computers and Servers – Measures to secure computers and other
hardware:
- Passwords are required to start the systems and the Windows
operating system
- Superior anti-virus software is installed and regularly updated
- Servers are provided with firewall protection
- A common standard of 128 bit encryption is maintained for all
file transfers
- Backups of data stored in the computers are prepared monthly
and secured in a locked outbuilding
- All storage lockers are password protected.
• Other Security Measures – Security audits and random checking are
performed to ensure that all required security protocols are being
followed without fail. 24/7 manned security and a fire extinguisher
and smoke alarm are also available to prevent vandalism and theft.
Medical Transcription Services
3. MTS Transcription services Call: (800) 670 2809
How to Locate a Suitable Service Provider
Thus, it is clear that the answer to how confidential and secure medical
transcription services are would depend on the service provider. A simple
search on Google or other search engines would yield listings of several
HIPAA-compliant companies. Read through testimonials and reviews for
different service providers. Shortlist companies with the highest number of
positive reviews and get in touch with them. Ask questions to compare their
services. Basically, a company that is flexible, is known for high accuracy
rates (98% and above), can meet urgent turnaround, offers cost-effective
solutions, provides you the facility for online review, has HL7 interface, and
can give you a free trial is a good company to consider.
Contact Details
MTS Transcription Services
8596 E. 101st Street, Suite H
Tulsa, OK 74133
Phone: (800) 670 2809
URL: http://www.medicaltranscriptionservicecompany.com/
Medical Transcription Services