1. HOTEL WEBSITE ANALYSIS Hôtel de SERS Hôtel Champs Eysée Plaza JIALI WANG LAN CHI TRAN

2. ARE THEY EASY TO FIND? Google with key worlds “ Hotel 5* near Champs Elysée” , it is easy to find 2 hotels. They are all listed on the first page, and on Google map.

4. There is no guest review

8. QUALITATIVE Both hotels are luxury hotels but they don’t define clearly on their websites. There is no clear definition of target customers.

9. RECOMMEDATIONHOTEL DE SERS It should more language version for the international clients. There should be a clear rate for people to book rooms. There should be a way for the site visitors to share the information with their friends, the link of the facebook for exemple

10. RECOMMENDATIONHOTEL CHAMPS ELYSEE PLAZA There should be update news for Guest review because the lastest review was added in June/2009. There is no way to interact with clients immediately.