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Eureka!  Ten Breakthrough Ideas for Enrollment Optimization A good idea is where you find it (David Holmes) TABS 2010 Annual Conference David Erdmann  Dean of Admission & Enrollment, Rollins College Director, Essex Institute for Independent School Enrollment Management
The future ain't what it used to be (Tom Petty) Essex Institute
Idea # 1   The house always wins (Danny Ocean) Idea # 1 Corollary– You can’t beat the house, but you can stay even if you play your cards right The HouseYour Cards ,[object Object]
Economic uncertainty
Changing consumer behaviors
Educational options
Family satisfaction with your school and its market positionEssex Institute
Actual and Projected Percentage Changes in Public High School Graduates(Source: National Center for Education Statistics (NCES)
California Enrollment Projections White Non-Latino (Source:  California Dept. of Education)
Universe Inquirers Visits Applicants Accepts Enrolled The power of word of mouth    Word of mouth Word of mouth Word of mouth    Top tier schools    Other tier schools Essex Institute
“Stronger” Reputation (1:4 Win:Loss Ratio) X (1:1 Win: Loss Ratio) “Weaker” Reputation (4:1 Win:Loss Ratio) The power of market position Essex Institute
Idea # 2   Get it right the first time  (Phil Crosby) Idea # 2 Corollary– It’s not a mistake until it goes out the door Essex Institute
Idea # 3   If you’re not thinking segmentation, you’re not thinking (Tom Peters) Essex Institute
100% 90% 80% 70% Investment  Required to Increase  Family Interest 45%   Curiosity Curiosity Awareness Interest Desire Commitment Commitment 0 Family Interest Level Idea # 4   Change focus as family moves up the interest curve Universe StealthInquirer Inquirer Visit Apply Graduate Give Back Enroll Focus on school and student Focus on student Focus on school Essex Institute
Idea # 5 Align financial aid with enrollment priorities  Idea #5 Corollary-The need-based financial aid model won’t work anymore Essex Institute
Case Study:  Changes in family contribution2007-2008 to 2008-2009 (random study) $3,000 $ $2,000 $ Price Increase $ $1,000 -$1,000 -$2,000 -$3,000 Cases Essex Institute
        Cases Essex Institute
Idea # 6   Think net revenue (David Breneman) Idea #6 Corollary-Capping financial aid could result in lower enrollments  and a loss in net tuition revenue Additional net revenue Essex Institute
Idea # 7   The middle class is an untapped market Independent School Enrollment - Economic Bi-Modality Essex Institute
Why the “middle class” is underrepresented in independent schools  ,[object Object]
Number of children = 1
Adjusted Gross Income = $130,000
Federal taxes = $15,000

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B1 - Top Ten Breakthrough Ideas for Enrollment Optimization

  • 1. Eureka! Ten Breakthrough Ideas for Enrollment Optimization A good idea is where you find it (David Holmes) TABS 2010 Annual Conference David Erdmann Dean of Admission & Enrollment, Rollins College Director, Essex Institute for Independent School Enrollment Management
  • 2. The future ain't what it used to be (Tom Petty) Essex Institute
  • 3.
  • 7. Family satisfaction with your school and its market positionEssex Institute
  • 8. Actual and Projected Percentage Changes in Public High School Graduates(Source: National Center for Education Statistics (NCES)
  • 9. California Enrollment Projections White Non-Latino (Source: California Dept. of Education)
  • 10. Universe Inquirers Visits Applicants Accepts Enrolled The power of word of mouth Word of mouth Word of mouth Word of mouth Top tier schools Other tier schools Essex Institute
  • 11. “Stronger” Reputation (1:4 Win:Loss Ratio) X (1:1 Win: Loss Ratio) “Weaker” Reputation (4:1 Win:Loss Ratio) The power of market position Essex Institute
  • 12. Idea # 2 Get it right the first time (Phil Crosby) Idea # 2 Corollary– It’s not a mistake until it goes out the door Essex Institute
  • 13. Idea # 3 If you’re not thinking segmentation, you’re not thinking (Tom Peters) Essex Institute
  • 14. 100% 90% 80% 70% Investment Required to Increase Family Interest 45%   Curiosity Curiosity Awareness Interest Desire Commitment Commitment 0 Family Interest Level Idea # 4 Change focus as family moves up the interest curve Universe StealthInquirer Inquirer Visit Apply Graduate Give Back Enroll Focus on school and student Focus on student Focus on school Essex Institute
  • 15. Idea # 5 Align financial aid with enrollment priorities Idea #5 Corollary-The need-based financial aid model won’t work anymore Essex Institute
  • 16. Case Study: Changes in family contribution2007-2008 to 2008-2009 (random study) $3,000 $ $2,000 $ Price Increase $ $1,000 -$1,000 -$2,000 -$3,000 Cases Essex Institute
  • 17. Cases Essex Institute
  • 18. Idea # 6 Think net revenue (David Breneman) Idea #6 Corollary-Capping financial aid could result in lower enrollments and a loss in net tuition revenue Additional net revenue Essex Institute
  • 19. Idea # 7 The middle class is an untapped market Independent School Enrollment - Economic Bi-Modality Essex Institute
  • 20.
  • 23. Federal taxes = $15,000
  • 24. Net income = $115,000
  • 25. Total savings = $100,000
  • 26. Family contribution = $35,800Essex Institute
  • 27. Idea # 8 Leadership counts - more than we think - about it (Essex Institute) Essex Institute
  • 28.
  • 31.
  • 35. Inspire a shared vision(James M. Kouzes & Barry Z. Posher) Essex Institute
  • 36. Ten Critical Leadership Flaws (Jack Zenger) Lack energy and enthusiasum Accept their own mediocre performance Lack clear vision and direction Have poor judgement Don’t collaborate Don’t walk the talk Resist new ideas Don’t learn from mistakes Lack interpersonal skills Fail to develop others Essex Institute
  • 37. Idea # 9 The “baby on board” is now your colleague in the workplace and seeks your guidance and support (Neil Howe) What Millennials Want Mentoring and coaching Almost daily feedback Project co-ownership (working in teams) A solid work/life balance A road map to success and job security Seek work that is personally fulfilling Essex Institute
  • 38. Idea # 10 Personnel problems don’t go away until the people do (John W. Hanes, Jr. while on the Yellowstone River, Montana) Essex Institute
  • 39. Ten Breakthrough Ideas The house always wins Get it right the first time If you’re not thinking segmentation, you’re not thinking Change focus as family moves up the interest curve Align financial aid with enrollment priorities Think net revenue The middle class is an untapped market Leadership counts…more than we think…about it The “baby on board” is now your colleague in the workplace and seeks your guidance and support Personnel problems don’t go away until the people do Essex Institute
  • 40. Most things we worry about never happen (Tom Petty) David Erdmann Derdmann@rollins.edu Essexinstitute.com Erdmannconsulting.com Essex Institute