Being given the opportunity to sit down at someone’s kitchen table, cubicle, or office is a special invitation that not many get the chance to experience. It’s an opportunity for you to collect unique personal stories, which provide you with deep insight into the problems people face and the context they have to work within. Users In The Mist is a collection of stories from past projects that expresses the lessons I’ve learned over the years conducting field studies and how those lessons helped me grow both professionally and personally. Attending this session will provide you with good rules of thumb that will help you with future field studies and prepare you for the types of situations you might find yourself in.

1. Users
In The
Mist
Brad Nunnally
Lead User Experience Designer
@bnunnally

10. Your Field Kit

11. Or....

12. Or....

13. Mental Model
*From Mental Models by Indi Young (Rosenfeld Media)

14. Experience Map
*Used with permission by Chris Risdon from Adaptive Path

15. Personas
http://www.webcredible.co.uk/user-friendly-resources/web-usability/
personas.shtml
http://barnabasnagy.net/wp-content/uploads/UX-
Template-Complex-Speech-Bubble-Persona-Template-for-
Axure-840x888.png

16. Unique Experience

17. Not Always Normal

18. Gets A Bit Odd
Illustration by Adam Connor - @adamconnor

19. Can Be Uncomfortable

20. Emotional

22. No, no! The adventures first,
explanations take such a
dreadful time.
- Lewis Carroll

23. What’s Lost Is Now Gone

24. Engage With Participant

25. Follow Their Story

26. Don’t Lose Focus

27. Saved By My Best Friend

29. Haunt You

30. Over Shadowing

31. Grip It & Rip It

34. Joker Of War

35. Not Too Friendly

36. Remain Professional

37. Help Ground You

38. Pistols And Porn

39. !
Shocking

41. Don’t Poison Me Bro’

42. Be Non-Judgmental

43. Body Language

46. General Takeaways

47. Be “On-time”

48. The Buddy System

49. Humanize Yourself

51. Business Cards Project Info
Pictures Contact Info

52. Take The Water

53. Just As Scared As You

54. Be 100% Honest !

60. In Recap
Not your typical form of user research

61. In Recap
Not your typical form of user research
You become a collector of stories

62. In Recap
Not your typical form of user research
You become a collector of stories
Develop relationships that impact you,
personally and professionally

63. In Recap
Not your typical form of user research
You become a collector of stories
Develop relationships that impact you,
personally and professionally
Forces you to confront misconceptions

64. In Recap
Not your typical form of user research
You become a collector of stories
Develop relationships that impact you,
personally and professionally
Forces you to confront misconceptions
Every study is a moving experience

65. Brad Nunnally
User Experience Designer
Email - brad.nunnally@perficient.com
Twitter - @bnunnally
Blog - http://www.onestraythought.com