Managing business services that include workload automation is critical to business success. In the past, achieving that goal meant dealing with IT processes that required users to become experts in complex tools or navigate cumbersome manual procedures. Today, business expects simple and intuitive tools that reduce IT friction and expedite business services. Learn how Control-M capabilities, including Workload Change Manager, enhanced Self Service mobile apps and Localisation are revolutionising how business and IT can collaborate to manage workload and accelerate service delivery.