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Consumerize Your
Business Workload
© Copyright 11/15/2013 BMC Software, Inc

2
© Copyright 11/15/2013 BMC Software, Inc

3
BMC Control-M Self Service for Managing Business
Workload

Web Based Application

Service View
Business oriented, intuitive names
Service status and details
Projected start and end times

Service details
Job details graphical or tabular view
Predecessor/successor relationship
Extended job properties (Output, Log, etc.)
© Copyright 11/15/2013 BMC Software, Inc

4
BMC Control-M Self Service Mobile
The Control-M Self Service
Mobile app keeps customers
connected while on the go
-

Apple iOS
Google Android

Optimized for Tablets
Services and jobs views
-

Status monitoring
Basic attributes
Log & Output

Job actions
-

Hold, Release Rerun, Confirm,
Restart, Force OK, Kill, Bypass

© Copyright 11/15/2013 BMC Software, Inc

5
“We’re trying to automate as much as
possible and Control-M Self Service fit in
with that vision.”
Tracey Prendergast, Unum

“The user community can use Control-M

Self Service to submit their own
request without Command Center
Operations intervention. They have more
control in their work and can
immediately see the results.”
Norm Brochu
Command Center Operations, Unum

6© Copyright 11/15/2013 BMC Software, Inc Inc
© Copyright 11/15/2013 BMC Software,

6
Control-M Self Service at Unum

600
500

400
300
200

100
0

Requests Submitted to IT

© Copyright 11/15/2013 BMC Software, Inc

Self Service Requests Performed by Users
7
Managing Workload Changes
Review

Submit

Review
Submit

Review
Submit

© Copyright 11/15/2013 BMC Software, Inc

8

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Big Business, Big Data, Industralised Workload: Joe Goldberg, BMC Software

  • 2. © Copyright 11/15/2013 BMC Software, Inc 2
  • 3. © Copyright 11/15/2013 BMC Software, Inc 3
  • 4. BMC Control-M Self Service for Managing Business Workload Web Based Application Service View Business oriented, intuitive names Service status and details Projected start and end times Service details Job details graphical or tabular view Predecessor/successor relationship Extended job properties (Output, Log, etc.) © Copyright 11/15/2013 BMC Software, Inc 4
  • 5. BMC Control-M Self Service Mobile The Control-M Self Service Mobile app keeps customers connected while on the go - Apple iOS Google Android Optimized for Tablets Services and jobs views - Status monitoring Basic attributes Log & Output Job actions - Hold, Release Rerun, Confirm, Restart, Force OK, Kill, Bypass © Copyright 11/15/2013 BMC Software, Inc 5
  • 6. “We’re trying to automate as much as possible and Control-M Self Service fit in with that vision.” Tracey Prendergast, Unum “The user community can use Control-M Self Service to submit their own request without Command Center Operations intervention. They have more control in their work and can immediately see the results.” Norm Brochu Command Center Operations, Unum 6© Copyright 11/15/2013 BMC Software, Inc Inc © Copyright 11/15/2013 BMC Software, 6
  • 7. Control-M Self Service at Unum 600 500 400 300 200 100 0 Requests Submitted to IT © Copyright 11/15/2013 BMC Software, Inc Self Service Requests Performed by Users 7