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                              Meet the Social Leaders
                              Rob Swick



                                New Brunswick   Moncton
What Makes it Social Media?
1.User-generated content
2.Sharing tools (often built in)
3.Interesting content (informative or fun)
4.Personal & relevant




                              Meet the Social Leaders
Succeeding in Social Media?
1. Select the right social media channel
   a.What do I want to say?
   b.What tools do I like?
2. Choose the right team member
3. Learn about your online target (who, where
   are they?)
4. Be innovative, fun... and interesting... put
   effort into it!
5. Always, ALWAYS play nice!

                                  Meet the Social Leaders
Social Media is...

Social Media Tools                 Social Media is Also
•
 Facebook – share pictures, etc.   •
                                    Product or Hotel reviews
•
 Twitter – like group chat         •
                                    Blogging – personal publishing
•
 LinkedIn – business-focused       •
                                    Wikipedia – group encyclopedia
•
 YouTube – video sharing           •
                                    Digg.com – social news
•
 Flickr – share pictures           •
                                    Product or Hotel reviews
                                   •
                                    Online forums
                                   •
                                    Interest communities
                                   •
                                    “How-to” advice




                                            Meet the Social Leaders
Social Media can...
Share information quickly   Celebrate your strengths
Learn from your customers   Broadcast current info
Give directions or advice   Use social bookmarking
Deepen relationships        Ask for feedback
Show instead of tell        Participate in communities
Test ideas                  Talk to friends
Expand your image           Talk to friends of friends
Demonstrate things          Exchange and learn
Embrace like ideas          Be found in the socialsphere
Support good causes         Upload something (often)




                                     Meet the Social Leaders
Social Media Advantages
    ✓ Rapid Growth
    ✓ Flexibility
    ✓ Targeting
    ✓ Reach
    ✓ Interconnected




                       Meet the Social Leaders
Twitter




          Meet the Social Leaders
Some Key Terms
• Tweet: A post or status update on Twitter, limited to 140 characters
• Retweet: To reuse someone else’s content as your own
• At Reply (@username:): A public tweet directed at another user or
 users
• Direct Message (DM): A private message to another Twitter user
• Hash Tag (#): Used to group topics by keyword, making them
 easier to search
• Short URL: A shortened URL - a better for 140-character Tweets




                                                Meet the Social Leaders
Meet the Social Leaders
Meet the Social Leaders
Meet the Social Leaders
Meet the Social Leaders
Profile Result




                Meet the Social Leaders
Useful Twitter Tool




                 Meet the Social Leaders
How to use Twitter
1. Start by following
2. Connect with groups and associations
3. Make friends with complementary businesses
4. Have a contest to build followers
5. Reward for retweeting your specials
6. Search for key terms




                                    Meet the Social Leaders
Facebook




           Meet the Social Leaders
How to use Facebook
1. Create a personal feel or a personage
2. Add pictures and video for visual interest
3. Set a target for followers
4. Customize with an html page
5. Become friends with related businesses




                                     Meet the Social Leaders
YouTube Strengths
•   Viral content
•   Users can share their content with you
•   Viewer feedback
•   Can include (embed) video on your site
•   Cost effective video production
•   Measurable through YouTube Insight




                                      Meet the Social Leaders
YouTube Channel




              Meet the Social Leaders
Meet the Social Leaders
Video Devices




                Meet the Social Leaders
Embedding Video




             Meet the Social Leaders
Meet the Social Leaders
How to use YouTube
•   Create a Channel for your videos
•   Organize your videos into categories/playlists
•   Embed your video into your website




                                       Meet the Social Leaders
Blogs




        Meet the Social Leaders
How to use a Blog
1. Find ways to create good content
2. Include photos and images
3. Keep it focused and interesting
4. Make it search engine friendly
5. Connect the blog to your main site




                                Meet the Social Leaders
http://tourism.moncton.ca




Next Up
Build a Shareable Online Success Story


                                  Meet the Social Leaders

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Meet the Social Leaders: An Introduction to Social Media Tools and Strategies

  • 1. http://upload.wikimedia.org Meet the Social Leaders Rob Swick New Brunswick Moncton
  • 2. What Makes it Social Media? 1.User-generated content 2.Sharing tools (often built in) 3.Interesting content (informative or fun) 4.Personal & relevant Meet the Social Leaders
  • 3. Succeeding in Social Media? 1. Select the right social media channel a.What do I want to say? b.What tools do I like? 2. Choose the right team member 3. Learn about your online target (who, where are they?) 4. Be innovative, fun... and interesting... put effort into it! 5. Always, ALWAYS play nice! Meet the Social Leaders
  • 4. Social Media is... Social Media Tools Social Media is Also • Facebook – share pictures, etc. • Product or Hotel reviews • Twitter – like group chat • Blogging – personal publishing • LinkedIn – business-focused • Wikipedia – group encyclopedia • YouTube – video sharing • Digg.com – social news • Flickr – share pictures • Product or Hotel reviews • Online forums • Interest communities • “How-to” advice Meet the Social Leaders
  • 5. Social Media can... Share information quickly Celebrate your strengths Learn from your customers Broadcast current info Give directions or advice Use social bookmarking Deepen relationships Ask for feedback Show instead of tell Participate in communities Test ideas Talk to friends Expand your image Talk to friends of friends Demonstrate things Exchange and learn Embrace like ideas Be found in the socialsphere Support good causes Upload something (often) Meet the Social Leaders
  • 6. Social Media Advantages ✓ Rapid Growth ✓ Flexibility ✓ Targeting ✓ Reach ✓ Interconnected Meet the Social Leaders
  • 7. Twitter Meet the Social Leaders
  • 8. Some Key Terms • Tweet: A post or status update on Twitter, limited to 140 characters • Retweet: To reuse someone else’s content as your own • At Reply (@username:): A public tweet directed at another user or users • Direct Message (DM): A private message to another Twitter user • Hash Tag (#): Used to group topics by keyword, making them easier to search • Short URL: A shortened URL - a better for 140-character Tweets Meet the Social Leaders
  • 9. Meet the Social Leaders
  • 10. Meet the Social Leaders
  • 11. Meet the Social Leaders
  • 12. Meet the Social Leaders
  • 13. Profile Result Meet the Social Leaders
  • 14. Useful Twitter Tool Meet the Social Leaders
  • 15. How to use Twitter 1. Start by following 2. Connect with groups and associations 3. Make friends with complementary businesses 4. Have a contest to build followers 5. Reward for retweeting your specials 6. Search for key terms Meet the Social Leaders
  • 16. Facebook Meet the Social Leaders
  • 17. How to use Facebook 1. Create a personal feel or a personage 2. Add pictures and video for visual interest 3. Set a target for followers 4. Customize with an html page 5. Become friends with related businesses Meet the Social Leaders
  • 18. YouTube Strengths • Viral content • Users can share their content with you • Viewer feedback • Can include (embed) video on your site • Cost effective video production • Measurable through YouTube Insight Meet the Social Leaders
  • 19. YouTube Channel Meet the Social Leaders
  • 20. Meet the Social Leaders
  • 21. Video Devices Meet the Social Leaders
  • 22. Embedding Video Meet the Social Leaders
  • 23. Meet the Social Leaders
  • 24. How to use YouTube • Create a Channel for your videos • Organize your videos into categories/playlists • Embed your video into your website Meet the Social Leaders
  • 25. Blogs Meet the Social Leaders
  • 26. How to use a Blog 1. Find ways to create good content 2. Include photos and images 3. Keep it focused and interesting 4. Make it search engine friendly 5. Connect the blog to your main site Meet the Social Leaders
  • 27. http://tourism.moncton.ca Next Up Build a Shareable Online Success Story Meet the Social Leaders