Social networks and mobile networks are dramatically changing consumer behavior and how marketing needs to be approached. The power has shifted to consumers who are highly connected through these new digital channels. Nike is highlighted as a company that understands this and is seeing great success by focusing more on social, mobile, video and engaging directly with customers through their data. The presentation outlines 4 steps for marketing success in this new environment - think like a shareholder, invest in what matters like growth and profits, rebalance marketing spending to reduce some traditional areas and enhance new digital efforts, and create new programs like crowdsourcing.
How Social and Mobile Networks Are Transforming Marketing
1. IMS
IMS
NYC
NYC
Social
Networks
Are
Ea1ng
The
World
The
4
P’s
for
Marke1ng
Success
The
4
Ps
for
Marke1ng
Success
Barry
Libert,
CEO
OpenMaFers
NYC,
February
2012
2. IMS
NYC
Agenda
Given
Today’s
Technology
Reali1es
What
are
the
new
approaches
to
marke1ng…
…To
mi1gate
risks
and
drive
ROI
3. IMS Social
Networks
Are
Ea1ng
the
World
NYC
1.3B
1.1B
1.0B
310M
330M
850M
4. IMS So
Are
Mobile
Networks..
NYC
$487B
$413B
$40B
7. IMS
NYC
Agenda
Given
Today’s
Technology
Reali1es
What
are
the
new
approaches
to
marke1ng…
…To
mi1gate
risks
and
drive
ROI
8. IMS Nike
Gets
It!
NYC
“Nike
is
going
where
its
customer
is”
Nike
Digital
Sports
allows
the
company
to
get
close
to
(5M)
consumers’
data
-‐
to
follow
them,
build
online
communi.es
for
them,
create
1ghter
rela1onships…that
drive
revenues
Fewer
television
campaigns,
many
more
interac.ve
elements
Fortune
Magazine,
2/12