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Brian Huonker, assistant director, University Marketing and Communications
Ryan Denham, STATEside editor, University Marketing and Communications
Steve Barcus, Title
Adam Rahn, Title
Lyndsie Schlink, Title


ILLINOIS STATE UNIVERSITY
AND SOCIAL MEDIA
IT BEGAN WITH FACEBOOK
THEN LINKEDIN
AND TWITTER
AND FINALLY, TODAY
WHY?
WHY?
• Facebook the 3rd largest county, Twitter is the 12th
• LinkedIn signs up 2 new members every second
• Ford Explorer launched on Facebook generated
  more traffic than a Super Bowl Ad
• The average visitor spends 15 minutes a day on
  YouTube
• 5 million images are uploaded to Instagram every
  day
• The Google +1 button is used 5 billion times
  every day
We don’t search for products and services

THEY FIND US
HOW DO WE CAN BE FOUND?
Ryan Denham

FACEBOOK, TWITTER,
PINTEREST
FACEBOOK.COM/ILLINOISSTATEUNIVERSIT
Y

• 3-4 posts per day
• Engaging content: Links
  to stories, vintage
  photos, videos, etc.
• Top audiences:
  Alumni, students, commu
  nity. 64% between 18-34.
• Insights: Almost 22,000
  “likes.” Top post reached
  61,700 people.
TWITTER.COM/ILLINOISSTATEU

• 6-10 tweets per day
• Engage and inform:
  #hashtags and
  @mentions
• Top audiences:
  Students, young and
  connected
  alumni, #BloNo
• 9,300 followers
PINTEREST.COM/ILLINOISSTATE

• 4-8 new pins per week
• Engage and share:
  Digital scrapbook
• Top audiences: Female
  alums, students
• Fast-growing: 790+
  followers
WHERE DOES THE CONTENT COME FROM?

• Campus collaborators:
  “Cream of the crop”
    – Mantra: Let nothing go to
      waste
•   Stories.IllinoisState.edu
    – 57,000 page views in
      March; 12-17% views from
      Facebook.
• STATEside: Big driver
• Contact info updates:
  From 10 to 100+
Steve Barcus

LINKEDIN
THE NEW LINKEDIN

• Greater focus on
  professional networking
• Enhanced human
  resources tools
• Industry news updates
• Stronger profile options
• Endorsements and
  recommendations
COMPANY PAGE

• Enhance careers
• Show increasing value
  of degrees
• Grow pride in
  University
• Stay connected to the
  University
OUR STRATEGY

• Daily posts from Stories
    – Media Relations
    – STATEside
•   Event announcements
•   Career tips
•   Job openings
•   Migrating to company
    page
PROGRESS

• Company page: 4,660
   – November: 154 new
     followers, 255 page views
   – December: 204 new
     followers, 398 page views
   – January: 322 new
     followers, 440 page views
   – February: 307 new
     followers, 412 page views
   – March: 268 new
     followers, 359 page views
• Network groups: 15,000+
Adam Rahn

YOUTUBE
STATE OF THE (VIDEO) UNION

• 3 days worth of video being
  added to YouTube every
  minute,
• Facebook caters to well over a
  billion users (nearly 15% of
  the entire human population),
• Some videos now boast more
  than 1 billion views.
• YouTube is the #2 search
  engine, just behind its good
  friend Google.
   – The first 4 or 5 results typically
     are a video.
WHY VIDEO IN SEARCH RESULTS?

• people are watching more videos
  than ever before
• Empirically - there is a
  significantly higher (40%) click-
  through rate on pages with video
  compared to those with only plain
  text
• Having a video on your website
  improves your SEO and is 50%
  more likely to land you at the top
  of Google searches
• It’s trending! That recent study by
  Forrester suggests that by 2017
  over 90% of the online population
  will be watching videos regularly
WHERE ILLINOIS STATE FIT?

• Story / Character
• Binge watching
• Serialized video
• Interactivity / Audience
  participation
• Specific to ISU
• Analytics Data from
  YouTube page
  (EXAMPLES)
Lyndsie Schlink

FLICKR, INSTAGRAM
DOCUMENT THE HUMAN EXPERIENCE

• Instagram: 100 million
  active users a month,
  only 2.5 after first
  launching (2013)
• Flickr: 518 million
  photos uploaded (2012)
  – 43 million per month in
    average,
  – 1.42 million per day in
    average.
WHY USE PHOTOS?

• Articles with images get
  94% more total views
• Including a Photo and/or a
  video in a press release
  increases views by over
  45%
• 60% of consumers are
  more likely to consider or
  contact a business when
  an image shows up in
  local search results
WHY USE PHOTOS?

• Engagement rate on
  Facebook for photos
  averages 0.37% where
  text only is 0.27% (this
  translates to a 37%
  higher level of
  engagement for photos
  over text)
WHAT’S NEXT
THAT’S UP TO YOU
SOCIAL MEDIA IS JUST THAT, SOCIAL

• Share your stories with
  us
• Share our stories with
  your friends
• Create connections on
  LinkedIN, Facebook, T
  witter.
• Let us know what you
  hear.
AND TO RECAP
• http://www.youtube.com/watch?v=x96KP1wfb
  pY&list=PL565D914C3A6F86F3&index=2

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Illinois State University Advancement Division Meeting

  • 1.
  • 2. Brian Huonker, assistant director, University Marketing and Communications Ryan Denham, STATEside editor, University Marketing and Communications Steve Barcus, Title Adam Rahn, Title Lyndsie Schlink, Title ILLINOIS STATE UNIVERSITY AND SOCIAL MEDIA
  • 3. IT BEGAN WITH FACEBOOK
  • 8. WHY? • Facebook the 3rd largest county, Twitter is the 12th • LinkedIn signs up 2 new members every second • Ford Explorer launched on Facebook generated more traffic than a Super Bowl Ad • The average visitor spends 15 minutes a day on YouTube • 5 million images are uploaded to Instagram every day • The Google +1 button is used 5 billion times every day
  • 9. We don’t search for products and services THEY FIND US
  • 10. HOW DO WE CAN BE FOUND?
  • 12. FACEBOOK.COM/ILLINOISSTATEUNIVERSIT Y • 3-4 posts per day • Engaging content: Links to stories, vintage photos, videos, etc. • Top audiences: Alumni, students, commu nity. 64% between 18-34. • Insights: Almost 22,000 “likes.” Top post reached 61,700 people.
  • 13. TWITTER.COM/ILLINOISSTATEU • 6-10 tweets per day • Engage and inform: #hashtags and @mentions • Top audiences: Students, young and connected alumni, #BloNo • 9,300 followers
  • 14. PINTEREST.COM/ILLINOISSTATE • 4-8 new pins per week • Engage and share: Digital scrapbook • Top audiences: Female alums, students • Fast-growing: 790+ followers
  • 15. WHERE DOES THE CONTENT COME FROM? • Campus collaborators: “Cream of the crop” – Mantra: Let nothing go to waste • Stories.IllinoisState.edu – 57,000 page views in March; 12-17% views from Facebook. • STATEside: Big driver • Contact info updates: From 10 to 100+
  • 17. THE NEW LINKEDIN • Greater focus on professional networking • Enhanced human resources tools • Industry news updates • Stronger profile options • Endorsements and recommendations
  • 18. COMPANY PAGE • Enhance careers • Show increasing value of degrees • Grow pride in University • Stay connected to the University
  • 19. OUR STRATEGY • Daily posts from Stories – Media Relations – STATEside • Event announcements • Career tips • Job openings • Migrating to company page
  • 20. PROGRESS • Company page: 4,660 – November: 154 new followers, 255 page views – December: 204 new followers, 398 page views – January: 322 new followers, 440 page views – February: 307 new followers, 412 page views – March: 268 new followers, 359 page views • Network groups: 15,000+
  • 22. STATE OF THE (VIDEO) UNION • 3 days worth of video being added to YouTube every minute, • Facebook caters to well over a billion users (nearly 15% of the entire human population), • Some videos now boast more than 1 billion views. • YouTube is the #2 search engine, just behind its good friend Google. – The first 4 or 5 results typically are a video.
  • 23. WHY VIDEO IN SEARCH RESULTS? • people are watching more videos than ever before • Empirically - there is a significantly higher (40%) click- through rate on pages with video compared to those with only plain text • Having a video on your website improves your SEO and is 50% more likely to land you at the top of Google searches • It’s trending! That recent study by Forrester suggests that by 2017 over 90% of the online population will be watching videos regularly
  • 24. WHERE ILLINOIS STATE FIT? • Story / Character • Binge watching • Serialized video • Interactivity / Audience participation • Specific to ISU • Analytics Data from YouTube page (EXAMPLES)
  • 26. DOCUMENT THE HUMAN EXPERIENCE • Instagram: 100 million active users a month, only 2.5 after first launching (2013) • Flickr: 518 million photos uploaded (2012) – 43 million per month in average, – 1.42 million per day in average.
  • 27. WHY USE PHOTOS? • Articles with images get 94% more total views • Including a Photo and/or a video in a press release increases views by over 45% • 60% of consumers are more likely to consider or contact a business when an image shows up in local search results
  • 28. WHY USE PHOTOS? • Engagement rate on Facebook for photos averages 0.37% where text only is 0.27% (this translates to a 37% higher level of engagement for photos over text)
  • 31. SOCIAL MEDIA IS JUST THAT, SOCIAL • Share your stories with us • Share our stories with your friends • Create connections on LinkedIN, Facebook, T witter. • Let us know what you hear.
  • 32. AND TO RECAP • http://www.youtube.com/watch?v=x96KP1wfb pY&list=PL565D914C3A6F86F3&index=2

Hinweis der Redaktion

  1. When Brian asked me to present a showcase on social media, my first thought was “it’s about time”.
  2. Over 4 years ago after playing in social media on two different fronts, Annette and I combine our efforts and built the University's Facebook page. While not the first page on campus, it quickly built up a strong following amongst the University’s students, staff, community and Alumni. At the end our first year, we grew the page to over 4,000 “fans"
  3. Building off the success of Facebook, we started up a Linkedin profile to give alumni a place to connect with other alumni within the same profession.
  4. And then we added in a upstart social media network that no one could quite figure out, Twitter.
  5. Today, with over 20,000 Likes on Facebook, 5,000 followers on Twitter, and 10,000 connections on our various Linkedin Groups, Ryan, Steve, Adam, Lyndsie and I are continue to build our networks while examining new ones as they appear to see if they might fit our goals, our strategic plan.Why? This video will explain.
  6. Today, we don’t search for products and services, they find us.